Lawn Park Care Home has a Review Score of 9.7 (9.724) out of 10, based on 20 reviews in the last 2 years. Over all time Lawn Park Care Home has 76 reviews.
Review from Alan W (Son of Resident) published on 18 January 2018
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Reply from Ronnie Cavanagh, Digital Marketing Executive at Lawn Park Care Home
Thank you, Alan, for your kind words about Lawn Park Care home and all of the staff here. We really appreciate you taking the time to share your experience with us and it is rewarding to hear that you were so pleased with the quality of our care. Your praise and kind comments about the team really mean a lot to us. Thank you once again for the kind words.
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Review from Michelle G (Friend of Resident) published on 18 October 2017
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Reply from Ronnie Cavanagh, Digital Marketing Executive at Lawn Park Care Home
Thank you, Michelle, for your comments about your recent experience at Lawn Park Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from William B (Respite Resident) published on 12 October 2017
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Reply from Ronnie Cavanagh, Digital Marketing Executive at Lawn Park Care Home
Thank you, William, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Lawn Park Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Eunice G (Wife of Resident) published on 20 September 2017
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Reply from Ronnie Cavanagh, Digital Marketing Executive at Lawn Park Care Home
Thank you, Eunice, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Lawn Park Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from James W (Son of Resident) published on 11 September 2017
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Reply from Ronnie Cavanagh, Digital Marketing Executive at Lawn Park Care Home
Thank you, James, for your comments about your recent experience at Lawn Park Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care your Mum receives. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from S M (Niece of Resident) published on 21 August 2017
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My overall view of the home was excellent and very clean. Staff are extremely helpful, lovely people. I had a choice of room, the food looks excellent, activities and intermingling is also excellent. I was very worried when I was told that my uncle had to go into a nursing home, but after 1 week I am so pleased I picked Lawn Park as my uncle is very happy and settled. I would highly recommend Lawn Park.
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Review from Marc H (Son of Resident) published on 22 June 2017
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Review from Richard W (Son of Resident) published on 1 June 2017
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Review from Sandra N (Wife of Resident) published on 17 May 2017
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Review from William S (Resident) published on 14 March 2017
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Review from Ron R (Relative of Resident) published on 27 January 2017
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Review from Jean T (Sister of Resident) published on 23 January 2017
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Review from JanT (Daughter of Resident) published on 23 January 2017
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Review from Marion L (Resident) published on 19 January 2017
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Review from Richard (Son of Resident) published on 15 February 2016
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Review from J H (Wife of Resident) published on 2 February 2016
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The Review Score of 9.7 (9.724) out of 10 for Lawn Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.724 for Lawn Park Care Home is calculated as follows: ( (188 Excellents x 5) + (40 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 239 Ratings = 4.724
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Lawn Park Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager at Lawn Park Care Home, Sutton in Ashfield
Rosalind has been at Lawn Park for three decades and still looks forward to going to work every day. She has been passionate about caring for the elderly from a young age and was confident that it was the perfect career path for her.
Before becoming Home Manager, she completed her nursing training and then became a clinical lead for a while before progressing to Deputy Manager. Rosalind is very proud of herself and her team for consistently achieving a ‘Good’ rating for CQC and a ‘Band Five’ for Quality Banding.
Outside of work, Rosalind loves socialising, gardening and walking her two beautiful dogs; she previously accomplished climbing Croagh Patrick Mountain in West Ireland.
Words of encouragement from Rosalind for someone looking for the right care home would be: “I would recommend that you look around a few homes, look at their CQC report and choose the home that you felt the most comfortable visiting.”