The staff are absolutely incredible, a credit to the home.
M W (Wife of Resident)
The staff treat my friend with dignity and respect at all times and make her life so much better.
Lynn C (Friend of Resident)
The staff treat my friend with dignity and respect at all times and make her life so much better.
Lynn C (Friend of Resident)
It is very difficult to include a price as each care package is based on individual needs. We would be more than happy to discuss costs with you personally.
Visiting is anytime.
Onsite parking.
Lowmoor Nursing Home has a Review Score of 9.2 (9.247) out of 10, based on 10 reviews in the last 2 years. Over all time Lowmoor Nursing Home has 43 reviews.
Review from Steven E (Son of Resident) published on 4 September 2018
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Jo York, Administrator at Lowmoor Nursing Home
Thank you for your comments. We take all concerns very seriously and I will look into this matter regarding your fathers' clothes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H S (Granddaughter of Resident) published on 6 April 2018
Submitted via Postal Card •
Report
Overall Experience
3.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R T (Friend of Resident) published on 23 March 2018
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.2 (9.247) out of 10 for Lowmoor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.409 for Lowmoor Nursing Home is calculated as follows: ( (74 Excellents x 5) + (28 Goods x 4) + (4 Satisfactorys x 3) + (4 Poors x 2) + (5 Very Poors x 1) ) ÷ 115 Ratings = 4.409
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.838 Points relating to the number of positive Reviews for Lowmoor Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6. 9 Positive Reviews ÷ 9.6 = 0.938
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Apr 2021
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2018
Chris joined Lowmoor in May 2018 as an RGN and was quickly promoted into the role of Deputy Manager. Chris’ career progression has continued with him taking on the role of Home Manager in October 2020. His 28 years in the RAF as an RGN brings many valuable skills and experience to the role.
Job Title: Deputy Manager
Joined: 2019
Maggie, a nurse with over 20 years of experience, joined Lowmoor Nursing Home in 2019. Before joining Lowmoor, she managed care homes as a peripatetic manager. Now working as the deputy manager, Maggie takes immense pride in caring for the residents. She believes that making a resident smile makes it a good day and that it is an honour to care!
Maggie loves spending quality, family time with her grandchildren and great-grandchildren. In her downtime, she enjoys knitting, gardening and decorating.
Job Title: Front of House
Joined: 2008
Since 2008, Carol has been an integral part of the Lowmoor Nursing Home team. Carol has recently transitioned into her new role as Front of House. Her new role will see her warmly welcome visitors and families to the home, serving as a friendly and approachable figure. Additionally, Carol will take the lead on training new staff, overseeing manual handling training and taking the lead on welcoming new residents.
In her free time, Carol loves gardening, reading and watching TV. She also loves to spend time with her two grandchildren.
Job Title: Finance Manager
Joined: 2024
Jane has over 30 years of expertise in accounting. With a deep understanding of financial practices, from management accounts, and budget handling to cash management, she navigates her role with finesse. Jane thrives on the challenges and complexities her job presents, finding joy in resolving even the most complex financial puzzles.
Outside of work Jane indulges her passions for baking and cooking delicious cakes, gardening alongside her husband and spending time with her two cats. An avid traveller, she also loves exploring the world, always eager for new adventures.
Job Title: Lead Administrator
Joined: 2018
Jo, Lead Administrator for Lowmoor Nursing Home, joined the team in 2018. She previously worked in Community Care and as a Care Home Administrator, whilst also caring for a family member. She loves that every day at work is different.
Her hobbies include going on adventures in her caravan or camping, whilst also regularly attending scooter rallies. Exciting news! Jo is soon to be a first-time grandparent.
Job Title: Head of Kitchen
Joined: 2021
A part of the Lowmoor Nursing Home team since 2021, Debbie works as the Kitchen Manager, providing tasty, nutritious meals to residents. Her career has seen her progress from Carer to Kitchen Assistant to Cook and now Kitchen Manager.
She enjoys delivering meals and snacks to residents. chatting with them and listening to their stories. Debbie takes great pride in ensuring that all food prepared in the kitchen is of the highest quality.
Away from cooking, Debbie loves socialising, where she is often seen out caravanning with friends and family. She also enjoys reading and spending time with her grandchildren.
Job Title: Head Housekeeper
Joined: 2016
Aimee is the Head Housekeeper at Lowmoor Nursing Home and has been a vital part of the team since 2016. Her main duties include maintaining the highest standards of hygiene throughout the home to provide a safe, comfortable environment for residents.
Before joining Lowmoor Nursing Home, Aimee worked as a Machinist and a Dinner Lady. Outside of work, Aimee loves spending time with her family, especially her grandchild!
Job Title: Activities Coordinator
Joined: 2011
Jo has worked at Lowmoor Nursing Home since 2011. She is a part of the Activities team alongside Khia. Beginning her care journey as a Community Carer, Jo has also had roles including a Supervisor for an End-of-Life Care Team and a Senior Carer.
Jo organises a range of different activities for residents to take part in and loves to make the residents’ lives more eventful. She also loves getting staff and residents involved in engaging activities such as balloon games, bubbles and crafts.
Jo’s interests include gardening and creating resin art. She loves arts and crafts and thrives when making something out of nothing!
Job Title: Activities Coordinator
Joined: 2022
Khia, who has worked at Lowmoor Nursing Home since 2022, is an important part of the Activities team. Her favourite part of the role is spending time with residents! Before joining Lowmoor, Khia worked in Childcare.
As a part of the Activities team, Khia helps to provide activities to residents such as balloon games and arts and crafts.
In her spare time, Khia likes to spend quality time by the coast. Her next aim is to learn how to drive!
Job Title: Maintenance
Joined: 2022
Following a successful 27-year career installing fire alarms and intruder alarms, Tony joined Lowmoor Nursing Home as part of the Maintenance team in December 2022.
What Tony enjoys most about his role is the satisfaction he receives when a task is completed! He also loves the aspect of problem-solving coming up with ideas and resolving issues. The maintenance team look after the upkeep of the home, perform repairs and maintain outdoor areas.
When Tony is away from work, he enjoys spending time with his family and scouting.
