Church Farm at Rusticus

Owthorpe Road, Cotgrave, Nottingham NG12 3PU
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9.3 62 Reviews
  • Church Farm at Rusticus, Nottingham
Church Farm at Rusticus is the newest member of the highly respected Church Farm Care Group of nursing homes, a small family-run business.

Situated in beautiful woodlands just outside Cotgrave village. Like all homes in the Church Farm Care Group, Rusticus follows the principles that the person living at the home always comes first, ensuring well-being and happiness is a priority.

All staff are highly trained and the specialist nurses provide 24-hour care.

Church Farm at Rusticus provides residential care, nursing care, dementia care, respite care, and rehabilitation to help those who have been living in hospital adapt to living back at home, helping people to gain confidence and independence.

Church Farm at Rusticus now has its own cinema, café and hairdressers and Hickling Lodge the newest addition to Rusticus.

Bright and spacious, the 30 new bedrooms of Hickling Lodge all have light and airy ensuite bedrooms with access to private gardens off each bedroom. Finished to the highest specification and individually designed in a Modern British colourful style.

Each room is generously sized with floor to ceiling windows overlooking the surrounding bird-filled woodland gardens, and aviary and every bedroom has their own private patio garden or balcony too.

Every room has a high specification electric controlled wooden nursing profile bed, a fantastic piece of equipment which is designed for comfort and they’re designed to reduce the amount of pressure on the body, helping to reduce and prevent everyday aches and pains.

Bathrooms are very spacious and all have walk-in shower wet rooms. The spa baths are also available, there are assisted sitting and reclining baths in each house, for an accessible and relaxing bathing experience.

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Care Provided by Church Farm at Rusticus

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 93 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Diane Watson (Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (93)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (56)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Church Farm at Rusticus

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,800
    • Self-Funded Residential Dementia Care £1,500 – £1,800
    • Self-Funded Nursing Care £1,500 – £1,800
    • Self-Funded Nursing Dementia Care £1,500 – £1,800
    • RESPITE Self-Funded Residential Care £1,500 – £1,800
    • RESPITE Self-Funded Residential Dementia Care £1,500 – £1,800
    • RESPITE Self-Funded Nursing Care £1,500 – £1,800
    • RESPITE Self-Funded Nursing Dementia Care £1,500 – £1,800
  • (these prices are only a guideline, please contact Church Farm at Rusticus to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Family visiting times are not restricted. Most families agree with the team when the most appropriate times are to visit their family member.


  • Parking

  • There is plenty of on site parking at the home.


Church Farm at Rusticus Reviews (62)

Total of 62, showing 21-40
9.3

Church Farm at Rusticus has a Review Score of 9.3 (9.305) out of 10, based on 14 reviews in the last 2 years. Over all time Church Farm at Rusticus has 62 reviews.

Overall Experience

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Review from J W (Resident) published on 2 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It took a couple of days to settle in, but I soon got used to everything. Most of the servicer users were great company. I made a lot of friends and had loads of laughs. Best wishes to all.

Reply from Matthew Adlem, Head of Operations at Church Farm at Rusticus

Thank you for this feedback - we are pleased you have happy memories of Church Farm at Rusticus.


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Review from Anthony A (Husband of Resident) published on 2 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Five-star - excellent care.

Reply from Matthew Adlem, Head of Operations at Church Farm at Rusticus

Thank you for providing this review - we will make sure our colleagues at the care home are made aware of your experience.


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Review from Gillian W (Sister of Resident) published on 19 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and happy to help in any way you might need them.
The complex and bedrooms are immaculate, clean and tidy, and plenty of room.
The manager gave us full attention and explained their programme with my sister.

Reply from Matthew Adlem, Head of Operations at Church Farm at Rusticus

Thank you for this feedback - we will take steps to share your comments with our colleagues at Rusticus.


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Review from Neil S (Son of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really nice staff. Meals look amazing. Highly recommend, would come here myself when I get old.

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Review from J B (Daughter of Resident) published on 26 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

The care my father received from certain carers was great but overall the experience has not been anywhere near what anyone would expect. Communication is poor and the turnover of staff is unbelievable. If you want continuation in a loved one's care with dementia then unfortunately this is not the
place. Feel bad having to say this because certain carers are excellent but cannot be named. Thanks to those to whom I’m talking about.

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Review from Ian W (Brother of Resident) published on 19 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good quality - good standard and very modern. The staff are very understanding and offer a high standard of care.

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Review from William W (Respite Resident) published on 30 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having had in the past two operations for replacement knees, the treatment for the hip repair was out of this world. With help of staff and physios, recovery was quicker than I expected.

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Review from Iris A (Resident) published on 28 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff kind and helpful at all times and would certainly recommend them.

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Review from Kellie W (Granddaughter of Resident) published on 3 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Awful experience. The first night I got a call at 2.45 am from an out-of-hours doctor who couldn't get in contact with the home but also couldn't tell me why he was needed. We tried the whole night to get through and finally, someone rang at 7 am to let me know my Grandad had fallen within hours of
being there. I was told he had cut his head but was OK because he had been put to bed and gone to sleep. Now I'm not medically trained but even I wouldn't let someone with a head injury sleep. We went to visit the next day and my Grandad begged us to bring him home as he hated it there. Also while visiting we saw a few issues/problems happen and we're less than impressed at the staff's handling of it. There was only one lady who seemed to be doing anything while three others just stood about not looking like they knew what to do. Today we've had a call, my Grandad has fallen again and he has only been there a few days and the same as before, I've tried for hours to get through to them to check on him, and no one answered.

Reply from Helen Walton, Head of Operations at Church Farm at Rusticus

Church Farm Care are extremely sorry that your experience of our home fell short of what you were expecting. We care deeply about our residents and their safety, we can assure you that appropriate care was given to your family member by a trained nurse following their falls. We acknowledge and accept there were some issues adjusting to a new telephone system which had only been in place one week. Following training with the team we hope this has now been resolved. Once again we are deeply sorry that our communications fell short of both yours and our standards.


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Review from Joan W (Wife of Resident) published on 9 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was a resident in Church Farm at Risticus and my family and I felt that he was treated well, although we could only manage to visit two-three times a week. (He was in Rusticus from June 15th - August 3rd).
Our only problem was gaining entry at weekends and later in the day but we understand
that shortage of staff was the problem.
I believe that my husband thanked the staff for his care before he died.

Reply from Patsy Naake, Administrator at Church Farm at Rusticus

Thank you kindly for your comments. We're sorry to hear that you had some issues on weekends and will look into this.


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Review from Yvonne K (Wife of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Church Farm since 24th March 2021. At first, I felt he was, quite naturally, unsettled, but over the weeks he has become calmer and more settled. The staff have been very kind and caring towards my husband, and indeed to me, and he seems to respond very well to them. I visit a
couple of times a week and he is always "clean and tidy"! It was his birthday recently and I was able to spend a bit more time with him for cake and cards and presents etc. which was great. All in all, I think everything is going extremely well.
The only "non-excellent" comment I would make is that sometimes there appears to be clothing in his wardrobe and drawers which are not his. I understand that sorting the laundry and distributing it must be a mammoth task, and I do hope you don't mind my mentioning this. As my husband was in the RAF his clothes, wardrobe and drawers at home were always immaculate...it just made me think of this...sorry.
I would like to thank you for your telephone calls also.

Reply from Helen Walton, Operations Director at Church Farm at Rusticus

Thank you for taking the time to share your feedback. The whole staff team really appreciate to hear that their hard work and dedication to our family members makes a difference.


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Review from Gillian H (Wife of Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband’s illness is such that living at home is not an option. Fortunately, Church Farm is providing all the care and compassion my husband needs. He is kept spotlessly clean and very well fed. Staff appear well trained to deal gently and calmly with his often challenging behaviour. I am kept well
informed of any incidents that occur as a result of my husband’s illness and am supported in a professional and consoling manner. I have nothing but praise for Church Farm at Rusticus.

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Review from Karen G (Daughter of Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can honestly say I was nervous with Mum going into care, the staff have been excellent in my mum's transition. It has been difficult with her becoming a resident during the pandemic but I have been well informed and am happy that her needs are met. I am contacted with concerns and staff discuss issues
such as diet or if Mum is unwell I have always been contacted.
It is difficult to answer the questions on food and drink and activities, but from visiting I am informed on the above and the extras like afternoon tea, birthday celebrations and Queens birthday etc. that enable me to mark it as excellent. Whilst visiting I can smell the meals cooking and it always smells great.
Mum is always saying she loves the carers which gives me confidence she is in the best place, a loving home.
There is building work at the moment for a new unit and social hub which is exciting, there will be more for the residents which include a hairdressers, cafe and cinema.

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Review from Neil G (Husband of Resident) published on 24 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at Church Farm at Rusticus are very helpful and caring, not just for the service user but myself too, very friendly staff always with a smile on their faces.
Good communication and all questions answered or staff have asked seniors for more information.
Even better when we asked if my wife was
able to see our dog and we were able to bring her in, now the staff want her as a mascot as they love our dog.

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Review from Sara S (Daughter of Resident) published on 24 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Church Farm at Rusticus for almost a year, having moved from another home. She often seemed agitated and unsettled at the previous home but we put that down to the dementia. Although Mum has moved during Covid and we’ve not been able to have normal visits, we can see that she is far
more settled and substantially less agitated. The environment is lovely, very clean and calm with friendly, helpful staff who do seem to genuinely care for their residents. What struck me most on my first visit into the home was there was no ‘institution smell’ that you often get in schools, hospitals or care homes. Communication is really good, emails advising of services, changes and updates. Calls to advise of incidents, changes in medication and reviews that may have happened - you never feel out of touch which is especially important for me as I live 60 miles away and only get in to see Mum every few weeks.

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Review from V C (Daughter of Resident) published on 24 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole team at Church Farm at Rusticus provide wonderful and nurturing care for Mum. Mum has very advanced dementia and was moved to Rusticus in December 2020 after her last care home were unable to continue to manage her challenging behaviours. Church Farm at Rusticus are just amazing with her and
Mum settled very quickly. I love following the active social media pages where I get a glimpse of the fun and varied activities that are available within the home. I can not recommend Rusticus highly enough.

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Review from J J (Daughter of Resident) published on 5 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has had a very enjoyable stay at Church Farm at Rusticus. The staff were very welcoming and friendly from the very start of his stay here. Staff even brought home cooked meals for him so he would eat a meal odd days. I cannot thank all the staff enough for all their hard work and help and care,
for looking after my dad who is very happy with his time here.

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Review from Zianna R (Daughter of Resident) published on 16 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so so very much for the absolutely outstanding care that my Dad received whilst with you. Not only did you bring my Dad back to life in more ways than one, you also go above and beyond with care, compassion, empathy, and understanding and it honestly shows. You are all angels in disguise and
as a family, we will be forever grateful for all you have done for our Dad. I honestly couldn't recommend you all enough. Exceptional.

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Review from Fiona F (Daughter of Resident) published on 29 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had a 5 week stay at Church Farm. This was during lockdown so a particularly difficult time for everyone. The staff were fantastic and their care and kindness to Mum was second to none. They sent me photos of Mum and regularly read her letters the family had emailed. I was given daily reports
on her progress and nothing was too much trouble.

Reply from Helen Walton, Operations Director at Church Farm at Rusticus

Thank you for taking the time to provide this feedback. It is very valuable to us and we are assured by your comments.


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Review from F S (Wife of Resident) published on 12 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although the location was difficult for me to access as a non-driver, I quickly became impressed with the staff, facilities and care provided at Rusticus. My husband's stay occurred at a very difficult time and I was extremely upset on my last visit before the home was closed to visitors. After the
separation the staff were very supportive and several carers developed a close relationship with my husband and showed great interest in his life and needs.

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Current Review Score: 9.3 (9.305)

Overview of Review Score

The Review Score of 9.3 (9.305) out of 10 for Church Farm at Rusticus is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.606 for Church Farm at Rusticus is calculated as follows: ( (120 Excellents x 5) + (20 Goods x 4) + (6 Satisfactorys x 3) + (7 Poors x 2) + (2 Very Poors x 1) ) ÷ 155 Ratings = 4.606

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.699 Points relating to the number of positive Reviews for Church Farm at Rusticus is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 93 registered maximum number of service users is 18.6. 13 Positive Reviews ÷ 18.6 = 0.699

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

Diane

Diane Watson

Job Title: Home Manager

Joined: 2023

We are delighted to welcome Diane Watson as our new Home Manager here at Rusticus. She is highly qualified - a trained nurse who also has a clinical training qualification, and brings with her a wealth of clinical and managerial experience having experience in working across both the NHS and private sector. Diane comes to Rusticus having managed a small group of homes as Senior Manager, and has already made a great impact at Rusticus. She is very visible and available around the home every day. "I feel I have been very privileged in my career to have met, worked with and cared for so many patients, residents and team members." she adds "Rusticus has such a lovely reputation and is set in stunning grounds with incredible buildings and facilities, I was drawn to Church Farm Care's values that people matter, and the importance they place on people's wellbeing, for both family members and staff."


Outside of work, Diane loves to spend time reading, walking, cycling, swimming, socialising and cooking.