Family visiting times are not restricted. Most families agree with the team when the most appropriate times are to visit their family member.
There is plenty of on site parking at the home.
Church Farm at Rusticus has a Review Score of 9.3 (9.305) out of 10, based on 14 reviews in the last 2 years. Over all time Church Farm at Rusticus has 62 reviews.
Review from Tessa A (Daughter of Resident) published on 8 May 2020
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Reply from Helen Walton, Operations Director at Church Farm at Rusticus
Thank you for taking the time to share this positive feedback with us. The staff team will be very pleased to receive your appreciation.
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Review from H C (Daughter of Resident) published on 7 May 2020
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Review from C J (Wife of Resident) published on 6 April 2020
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Review from Alison H (Daughter of Resident) published on 3 February 2020
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Review from Nichola E (Daughter of Resident) published on 3 February 2020
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Review from B C (Husband of Resident) published on 16 December 2019
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Review from Ian S (Widow Widower) published on 12 August 2019
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Review from Dawn G (Daughter of Resident) published on 10 June 2019
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Review from Dolores F (Daughter of Resident) published on 30 May 2019
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Review from Teresa H (Daughter of Resident) published on 30 May 2019
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Review from Jackie S (Daughter of Resident) published on 9 May 2019
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Review from Lynne B (Daughter of Resident) published on 18 January 2019
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Review from J G (Wife of Resident) published on 10 January 2019
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Review from Paul B (Nephew of Resident) published on 10 January 2019
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Review from Julia P (Daughter of Resident) published on 10 January 2019
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Review from H K (Wife of Resident) published on 2 January 2019
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Review from Kevin C (Son of Resident) published on 2 January 2019
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Review from A I (Wife of Resident) published on 2 January 2019
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Review from Leleith J (Daughter of Resident) published on 5 December 2018
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Review from Jackie P (Niece of Resident) published on 10 July 2018
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Since the home has been taken over and is now
The first stage of renovation is near completion, and my Mother and I were lucky enough to be given an informal tour of the new wing. WOW! It has the air of a luxury hotel. Spacious rooms with light pouring through the large windows which take advantage of the beautiful views.
I and my family would happily recommend this Care Home ..... :)
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The Review Score of 9.3 (9.305) out of 10 for Church Farm at Rusticus is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.606 for Church Farm at Rusticus is calculated as follows: ( (120 Excellents x 5) + (20 Goods x 4) + (6 Satisfactorys x 3) + (7 Poors x 2) + (2 Very Poors x 1) ) ÷ 155 Ratings = 4.606
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.699 Points relating to the number of positive Reviews for Church Farm at Rusticus is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 93 registered maximum number of service users is 18.6. 13 Positive Reviews ÷ 18.6 = 0.699
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2023
We are delighted to welcome Diane Watson as our new Home Manager here at Rusticus. She is highly qualified - a trained nurse who also has a clinical training qualification, and brings with her a wealth of clinical and managerial experience having experience in working across both the NHS and private sector. Diane comes to Rusticus having managed a small group of homes as Senior Manager, and has already made a great impact at Rusticus. She is very visible and available around the home every day. "I feel I have been very privileged in my career to have met, worked with and cared for so many patients, residents and team members." she adds "Rusticus has such a lovely reputation and is set in stunning grounds with incredible buildings and facilities, I was drawn to Church Farm Care's values that people matter, and the importance they place on people's wellbeing, for both family members and staff."
Outside of work, Diane loves to spend time reading, walking, cycling, swimming, socialising and cooking.