Strawberry Fields

Strawberry Hall Lane, Newark-on-Trent NG24 2EP
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9.6 38 Reviews
  • Strawberry Fields, Newark-on-Trent
Situated on Strawberry Hall Lane in Newark, Strawberry Fields is on a regular bus route and very close to the town centre's amenities.

The home is set over two floors and has both en-suite and non-en-suite rooms. All rooms are fitted with television aerial sockets and residents are encouraged to personalise their rooms as they wish. All bedrooms have a call bell facility to ensure that help is just a call away.

All corridors have toilets and bathrooms very close to the bedrooms. The home is very big and spacious and is secured by key coded doors to enable residents to walk around safely. There is a very large, well-maintained garden to the rear and side of the building to which residents have full access and is particularly pretty in the summer months.

There are two large communal lounges and one smaller lounge on the ground floor and a very large dining area that looks out on to the garden.

They have a full range of activities daily, organised by the activity coordinator. Activities range from group to one-to-one and this means that for persons who do not want to go into the communal areas, they also get the same stimulation. Activities are of course down to the individual's wishes.

The home has a full complement of staff with various qualifications ranging from NVQ Levels 2,3 and 5 and of course the regular training provided to ensure they are able to give the best possible care to residents at all times.

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Care Provided by Strawberry Fields

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sarah Johnson (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (1)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2011
    • Number of floors: 2

Funding & Fees Guide for Strawberry Fields

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Have no restrictions around family's visiting their loved ones except mealtimes, unless you wish to eat with your loved one.


  • Parking

  • There are 3 designated spaces for cars to park on the drive way up the side of the home with additional spaces at the end of the drive. Cars can also park outside the front of the home.


Strawberry Fields Reviews (38)

Total of 38, showing 1-20
9.6

Strawberry Fields has a Review Score of 9.6 (9.626) out of 10, based on 14 reviews in the last 2 years. Over all time Strawberry Fields has 38 reviews.

Overall Experience

  • 27
  • 8
  • 2
  • 1
  • 0

Date Published

38
6
7
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24

Review from Alan B (Husband of Resident) published on 20 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant staff In all ways, couldn't be more helpful they show great compassion the facilities are always clean and comfortable. The staff are always on hand to give help and advice it is so good to know my wife is so well looked after.

Reply from Sarah Johnson, Manager at Strawberry Fields

Thank you for the wonderful review. Team Strawberry are honored to care for your wife and you are both part of the Strawberry Family.


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Review from Mandie E (Daughter of Resident) published on 19 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and compassion shown by all the staff is outstanding. Everyone I have seen has the intertest of the resident all the time and it feels very homely. The food is spot on, the cleanliness is great and the activities they provide are engaging which is not easy to do with dementia patients.
My
only negative is the standard of the building on the outside. It's time some TLC is given to a home that is so wonderful inside.

Reply from Sarah Johnson, Manager at Strawberry Fields

Thank you for your kind words they mean a lot to the whole team. Your comment regarding the exterior of the home has been noted and passed on to the appropriate person.


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Review from Alison A (Daughter of Resident) published on 19 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been living at Strawberry Fields for a few months now having moved from another care home.
From the day she moved here, she has been happy and extremely well cared for. The staff are caring, and patient and work together to provide a care home with a lovely family atmosphere.
My mum requires
a lot of help with personal care and doesn't always accept it easily but her needs are always met in a kind and positive manner.
I visit to find her clean, well-dressed, sitting in the lounge and happy.
Thank you all.

Reply from Sarah Johnson, Manager at Strawberry Fields

Thank you so much for your kind review it really does mean a lot to the whole staff team to know we are doing our very best.


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Review from Joanne W (Daughter of Resident) published on 12 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent about 7 months in Strawberry Fields due to her dementia and terminal cancer.
The care, love and support given to her and us by the Strawberry Angels, as we fondly call them was above and beyond!
Unfortunately, we lost Mum recently, but her end-of-life care was second to none.
I absolutely
recommend this care home in all aspects, but mainly for the absolutely wonderful staff.
Thanks on behalf of the family.

Reply from Sarah Johnson, Manager at Strawberry Fields

Thank you so much for your wonderful words, it was an honour to care for your mum and you as a family are always welcome at Strawberry Fields.


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Review from Sue B (Daughter of Resident) published on 12 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I really struggle to put into words how much I appreciate everything that the staff do for my mum and us as a family. They are caring, kind, and compassionate whilst being very professional, they have supported us by giving our mum the best care possible bringing in other professionals when needed.
They all work so very hard, have smiles on their faces and go above and beyond to help in any way possible.
Thank you from the bottom of my heart to the manager and team Strawberry I will always be in your debt.

Reply from Sarah Johnson, Manager at Strawberry Fields

Thank you so much for your wonderful words, it really means a lot to Team Strawberry to know we are doing our very best.


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Review from M G (Daughter of Resident) published on 12 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had been in and out of hospital for the last couple of years and was offered full-time residential earlier this year. She has settled well and made friends not only with other residents but numerous staff. The staff are excellent with her and ensure she is respected, all her personal needs are
met to a high standard, and her dignity is adhered to at all times. My mum can be a fussy eater but the kitchen staff go out of their way to accommodate her wants and needs. Her room is kept spotless by the domestic staff who respect her personal belongings. Management is excellent and very welcoming, which shows through in the staff and the friendly greeting to get when visiting. Overall a well-run, clean and very friendly home to stay in and visit.

Reply from Sarah Johnson, Manager at Strawberry Fields

Thank you so much for your kind words, it means a lot to team Strawberry to know we are doing the very best for your mum.


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Review from June S (Wife of Resident) published on 1 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Strawberry Fields care home Newark for eight months now. He has dementia and sadly I was no longer able to care for him at home. He is now thankfully very settled due to the care, love and respect that the staff have shown which has been outstanding. I also feel very supported
and can visit my husband any time I like. I have a story which underlines the level of care which I believe was over and above. My husband was to attend his grandson's wedding. I got his largest suit cleaned and left it at Strawberry Fields. Fortunately one of the staff tried it on my husband. It did not fit. It was too late to go to the shops. I got to the care home in a panic only to find a pile of suits on the bed which the staff had been trying on my husband. Those wonderful, resourceful staff had phoned around their parents, grandparents, and uncles to find a suit and as a result, my husband looked wonderful and went to the wedding. Thank you to all the staff at Strawberry Fields.

Reply from Sarah Johnson, Manager at Strawberry Fields

Thank you so much for this review it was an absolute honour to support you both with such a wonderful occasion.


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Review from Marie M (Daughter of Resident) published on 10 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Recently, my mother was admitted to Strawberry Fields as she was no longer managing at home. Although, this was an anxious time for us all. Mum is starting to settle in, and as you can imagine, this is a huge change for us all. I feel so relaxed when visiting Mum; she is really well looked after, and
the other residents and staff are happy, and everyone has made her feel comfortable.
I have no concerns and know that she is safe, which is so important. Thank you to everyone for all you do to support the residents at Strawberry Fields.

Reply from Sarah Johnson, Manager at Strawberry Fields

Many thanks for your kind review. It is an honour to care for your mother and support you as a family.


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Review from D G (Son of Resident) published on 24 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After being in a downward spiral at home, despite daily care, my mother has received a new lease of life due to the caring and compassionate staff and management - always friendly and helpful.

Reply from Sarah Johnson, Manager at Strawberry Fields

Thank you so much for your positive review; it is much appreciated by all the team here at Strawberry Fields.


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Review from A T (Wife of Resident) published on 18 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went into Strawberry Fields in May for long-term care. The staff are amazing - every one of them is caring, kind, sensitive and thoughtful. The food is wholesome and plentiful. He has wonderful personal care but is encouraged to do this for himself if he can. I am always made very welcome
when I visit him and can visit as often as I like. He has settled really well into the home and is happy there. He is safe, clean and well cared for.

Reply from Sarah Johnson, Manager at Strawberry Fields

Thank you Alex for your amazing review it is very much appreciated by the whole team at Strawberry Fields.


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Review from Paul S (Son of Resident) published on 9 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Strawberry Fields make the care home what it is. Compassionate, friendly, kind and caring, to put just a few words down to describe what the team is about. The management team is experienced and consistently professional. A care home is all about care and resident care is central to
the ethos at Strawberry Fields. We appreciate everything you do.

Reply from Sarah Johnson, Manager at Strawberry Fields

Thank you so much for your lovely review, it means so much to all the team to get acknowledgement that is so positive.


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Review from Mahira P (Daughter of Resident) published on 28 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

The home provides adequate care facilities. Staff are helpful and friendly despite being clearly overstretched. Cleanliness could be better as often the floors are either slippery or sticky being hazardous, particularly for people with mobility issues. Some personal possessions are regularly misplaced
e.g. laundry is mixed up. Some electrical aids have been misplaced/damaged to be replaced/repaired at the family's own cost. This impacts the resident's independence significantly. More could be done to help residents integrate and build confidence to join in activities provided and establish a daily routine, as a newcomer. Staff are happy to discuss any issues raised but more initiative could be taken.

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Review from Jenny P (Wife of Resident) published on 29 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went into Strawberry Fields in January this year and was very unsettled and confused, and I was very upset, but all of the staff was so kind and patient with him and also with me. He is now a lot more settled and very spoilt.
I would certainly recommend this lovely, friendly, home-from-home
place. AAlways greeted with a cuppa, and the meals are delicious - well done to everyone.

Reply from James Pittman, Manager at Strawberry Fields

Thank you so much for your review; it means alot to the team at Strawberry Fields.


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Review from Heather G (Daughter of Resident) published on 9 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in another home but broke her hip in July last year, and the care home she was in would not take her back as they said they were not able to keep her safe, so after spending four months in the hospital, a place was found for her at Strawberry Fields. The care there is absolutely first class
from the moment you ring the doorbell to the care on the floor. The staff are all very friendly and so caring with the residents and with their relatives as sometimes the visits can be emotional and difficult. My mother, who I feared would never walk again after being bed bound whilst in hospital, is walking again and has found a new lease of life. I can't thank the staff enough for the care they administer and their attention to detail and understanding of dementia. A credit to the care system in these difficult times.

Reply from Sarah Johnson, Manager at Strawberry Fields

Thank you so much for your kind review. The team are extremely proud when they receive such heartfelt thanks.


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Review from Charlotte L (Daughter of Resident) published on 11 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff of Strawberry Fields highly enough for the care they showed my dad over his last few months. He originally went in for respite, which was easy to arrange. It was clear then that it was the right place for him to be long-term.
He was always happy and content, clean and tidy.
The staff were always friendly and loving to him and to us as a family.
His room was kept nicely. They provided for his needs and contacted us promptly if anything was needed. He was always up to date with appointments and care.
I wouldn't hesitate to recommend the home to you and your loved ones.

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Review from Jacob E (Son of Resident) published on 29 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I went to see Mum before lockdown. She is treated with kindness and dignity by the staff. You can tell the staff think a lot of her by their interaction with her. They can have a bit of banter with her.
Mum is very settled there and I'm very happy with the care she receives.

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Review from B W (Power of Attorney of Resident) published on 9 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is very happy living at Strawberry Fields. She enjoys the range of activities, food is well served and looks appetising, and her hygiene appearance needs are met. As her LPA, I am kept informed and feel included in her care, which is individualised and appropriate. Excellent communication
continues through the Covid-19 pandemic.

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Review from L J (Granddaughter of Resident) published on 7 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The team at Strawberry Fields always show great care and compassion to all the residents. The has shown during the recent pandemic lockdown, allowing families to Skype their loved ones, holding a VE Day party and allowing relatives to call whenever they want to. Updates on social media and a newsletter
letting us know what they've been up to is a big reassurance.

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Review from I B (Wife of Resident) published on 7 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is very difficult for me to answer because of lockdown as I have been unable to visit my husband during his stay, however, my experience on the telephone has been excellent. My husband has said the food is very good and he has praised the staff highly.

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Review from B H (Niece of Resident) published on 7 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am quite pleased with the care and adequate support that my aunt gets. The management and staff are always on call if I have a problem and always ready and helpful if there is one.

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Current Review Score: 9.6 (9.626)

Overview of Review Score

The Review Score of 9.6 (9.626) out of 10 for Strawberry Fields is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.626 for Strawberry Fields is calculated as follows: ( (117 Excellents x 5) + (32 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 163 Ratings = 4.626

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Strawberry Fields is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 May 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (7)

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Sarah Johnson

Job Title: Registered Manager

Joined: 2022

Sarah has been the Registered Manager since April 2022 and has over 20 years experience within the care sector working in varied settings including palliative care, learning disabilities and mental health.


Sarah is qualified at level 5 and has a great passion for developing and supporting her staff team.


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Tina Childe

Job Title: Deputy Manager

Tina is an experienced deputy manager who has embedded herself within the staff team. She has tears of professional experience within the care sector and is passionate about the residents in her care well-being.


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Kerry Bates

Job Title: Deputy Manager

Kerry has recently been promoted to Deputy Manager. Kerry has experience working with residential care settings and is currently completing her level 3 qualification.


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Rebecca Bates

Job Title: Team Leader

Rebecca is an experienced team leader and has vast experience within residential care settings. Rebecca is currently working towards her level 4 qualification.


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Sylvia Taylor

Job Title: Home Administrator

Joined: 2022

Sylvia is the backbone of the home and ensures the smooth running of the administration, recruitment and finances. Sylvia has worked within the care sector previously as a support worker and has experience as a trainer.


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Ashleigh Barlow

Job Title: Senior Care Assistant

Joined: 2022

Ashleigh started at Strawberry Fields as the activity coordinator and within 6 months discovered a passion for hands-on care. She is very knowledgeable within her role and always exceeds expectations. Ashleigh is currently working towards her level 3 qualification


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Rebecca Higgins

Job Title: Senior Care Assistant

Joined: 2018

Rebecca has been a senior for around 10 months and has developed her knowledge and skills within this time.


She is currently working towards her level 3 qualification.


Frequently Asked Questions about Strawberry Fields

What types of Care is Strawberry Fields registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Strawberry Fields provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Strawberry Fields have?

There are 48 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Strawberry Fields?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Strawberry Fields to the centre of Newark-on-Trent?

0.8 mile(s) as the crow flies, distance by road may be significantly further.