Strawberry Fields

Strawberry Hall Lane, Newark-on-Trent NG24 2EP
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9.6 38 Reviews
  • Strawberry Fields, Newark-on-Trent
Situated on Strawberry Hall Lane in Newark, Strawberry Fields is on a regular bus route and very close to the town centre's amenities.

The home is set over two floors and has both en-suite and non-en-suite rooms. All rooms are fitted with television aerial sockets and residents are encouraged to personalise their rooms as they wish. All bedrooms have a call bell facility to ensure that help is just a call away.

All corridors have toilets and bathrooms very close to the bedrooms. The home is very big and spacious and is secured by key coded doors to enable residents to walk around safely. There is a very large, well-maintained garden to the rear and side of the building to which residents have full access and is particularly pretty in the summer months.

There are two large communal lounges and one smaller lounge on the ground floor and a very large dining area that looks out on to the garden.

They have a full range of activities daily, organised by the activity coordinator. Activities range from group to one-to-one and this means that for persons who do not want to go into the communal areas, they also get the same stimulation. Activities are of course down to the individual's wishes.

The home has a full complement of staff with various qualifications ranging from NVQ Levels 2,3 and 5 and of course the regular training provided to ensure they are able to give the best possible care to residents at all times.

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Care Provided by Strawberry Fields

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sarah Johnson (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (1)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2011
    • Number of floors: 2

Funding & Fees Guide for Strawberry Fields

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Have no restrictions around family's visiting their loved ones except mealtimes, unless you wish to eat with your loved one.


  • Parking

  • There are 3 designated spaces for cars to park on the drive way up the side of the home with additional spaces at the end of the drive. Cars can also park outside the front of the home.


Strawberry Fields Reviews (38)

Total of 38, showing 21-38
9.6

Strawberry Fields has a Review Score of 9.6 (9.626) out of 10, based on 14 reviews in the last 2 years. Over all time Strawberry Fields has 38 reviews.

Overall Experience

  • 27
  • 8
  • 2
  • 1
  • 0

Date Published

38
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14
24

Review from R C (Son of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care. I have no worries about the care my mother is receiving. I can see that the staff care about the residents and include all residents in activities even if they don't really respond. I have been very impressed with the activity staff who encourage the residents to engage in creative and
varied activities.

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Review from J F (Great-Niece of Resident) published on 23 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very welcoming, clean fresh environment. My family member looks so well and settled. The care staff are warm, friendly and extremely helpful. Even with the Covid lockdown, I am able to contact my family member via Skype if required. Thank you for caring for her so well.

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Review from G C (Son of Resident) published on 23 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has a family feel, everyone is friendly and kind. The atmosphere always seems happy and relaxed and the staff are very approachable.

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Review from R S (Daughter of Resident) published on 23 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A brilliant care home with very caring staff they go that extra mile by trying to help with anything that worries you. They help with our relatives stay the best they can. They are all happy while they are working and getting the residents to join in when they have sing-songs and dancing. They treat
the residents like family which is lovely.

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Review from S P (Daughter of Resident) published on 11 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a very loving care home. From what I see, everyone is treated with dignity and respect. Mum is well cared for and I do not have any worries at all. I know that when I am not around Mum will be ok.

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Review from D T (Daughter-in-law of Resident) published on 7 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

While the staff are marvelous and caring, there just doesn't seem enough on duty. Mum never complains about them.

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Review from Denise B (Friend of Resident) published on 3 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Strawberry Fields as an excellent care home. The staff are all well presented, friendly, professional and caring. The care home is always spotlessly clean and the living rooms and dining room all have lovely views out of the large windows. There are excellent choices of fresh
cooked meals every day and lots of different activities for residents to take part in. The bedrooms are all really homely with plenty of storage. There's always a welcoming and friendly atmosphere and staff are always happy to help.

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Review from S C (Daughter of Resident) published on 18 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Strawberry Fields is lovely. The staff are very helpful but more importantly kind. Nothing is too much trouble. The atmosphere is welcoming and relaxed. All meals are homemade and fresh. Unfortunately, the exterior of the care home does not reflect the high standards of care found inside.

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Review from Tina P (Daughter of Resident) published on 28 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is in Strawberry Fields and likes it very much. Her family are very pleased with the care that she is receiving. The staff are all very pleasant and really good with our mum. We always feel comfortable when we visit mum. Our mum seems very happy whenever we call and visit her.

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Review from L M (Daughter of Resident) published on 1 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is in Strawberry Fields and I feel that she is well looked after. She is always kept clean and her hair nice. The home is always clean and tidy and staff are always friendly and caring towards residents. Would highly recommend to others.

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Review from L M (Daughter of Resident) published on 26 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a lovely greeting which made my Mother more at ease. The staff are very caring and look after everyone in a friendly way.
Thank you all.

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Review from Sandra W (Friend of Resident) published on 26 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the care home very clean and tidy when I visit. The staff are all very friendly and nothing is too much trouble for them. The staff are constantly dealing with the needs of residents. They try and get the majority of the residents to interact with the activities within the home, ie quiz, bingo,
baking, pamper days. The residents all seem content and happy within their surroundings. I enjoy coming for my visits.

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Review from L E (Granddaughter of Resident) published on 21 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit on occasions with my little girl.
Staff are well presented and friendly. The home always appears clean and well maintained.
I am always made to feel welcome by staff who take the time to chat.
Staff are great with the residents, caring with their needs.
Despite being busy the staff always
find time to chat with the residents.
The manager always finds time to go out onto the floor and talk to the residents.

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Review from R B (Son of Resident) published on 21 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Whilst the fabric of the building remains tired and in need of attention, the staff are very friendly and helpful to residents and visitors.
I visit the home regularly to see my mother who has been in the home for 6 years.

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Review from Sandra R (Wife of Resident) published on 5 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My husband is in the middle stages of Alzheimer's Disease. This home was chosen for him as it claims specialist knowledge of Alzheimer's and speech difficulties. During his several months' residency, issues arose.
These included daytime staff supervision, night-time staff ratios, staff training and
experience, protocol following injury, laundry, cognitive stimulation and hygiene. Residents' behavioural difficulties seemed largely uninformed by outside expertise. Many of the care assistants were lovely, compassionate people who absolutely did their best every day for the residents.
The home itself looks quite institutional on the outside but is pleasant and light-filled inside, and the dining room looks out over the peaceful and extensive lawn area. The home has potential to be a caring and compassionate space for people who need professional care and human kindness as they reach this most vulnerable stage in their lives.

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Review from M C (Husband of Resident) published on 11 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are excellent in their attitude towards the people in their care. Nothing is too much trouble.

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Review from S B (Daughter-in-law of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff here excellent, nothing too much trouble. Family included in all things. Any concerns they rang us and vice versa. Food very good, entertainment and activities excellent. Manager knew her residents and their needs. Cannot speak highly enough of all aspects of this home, would not hesitate to place
a member of my family there. As a last resort of course as this is not what we wish but needs change and you need to be realistic.

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Review from Carol P (Daughter of Resident) published on 23 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one my father was looked after by staff with the greatest of dignity. Nothing was too much trouble. The laundry was presented back in drawers and wardrobe clean and well ironed.
The room was cleaned regularly carpet kept nice and clean. Nothing was too much trouble regarding dietary wise anything
asked for was soon presented. The last couple of weeks whilst my father was feeling unwell I was kept very well informed and asked when they thought I needed to be present. Cannot fault the care in any way.

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Current Review Score: 9.6 (9.626)

Overview of Review Score

The Review Score of 9.6 (9.626) out of 10 for Strawberry Fields is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.626 for Strawberry Fields is calculated as follows: ( (117 Excellents x 5) + (32 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 163 Ratings = 4.626

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Strawberry Fields is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 May 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (7)

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Sarah Johnson

Job Title: Registered Manager

Joined: 2022

Sarah has been the Registered Manager since April 2022 and has over 20 years experience within the care sector working in varied settings including palliative care, learning disabilities and mental health.


Sarah is qualified at level 5 and has a great passion for developing and supporting her staff team.


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Tina Childe

Job Title: Deputy Manager

Tina is an experienced deputy manager who has embedded herself within the staff team. She has tears of professional experience within the care sector and is passionate about the residents in her care well-being.


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Kerry Bates

Job Title: Deputy Manager

Kerry has recently been promoted to Deputy Manager. Kerry has experience working with residential care settings and is currently completing her level 3 qualification.


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Rebecca Bates

Job Title: Team Leader

Rebecca is an experienced team leader and has vast experience within residential care settings. Rebecca is currently working towards her level 4 qualification.


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Sylvia Taylor

Job Title: Home Administrator

Joined: 2022

Sylvia is the backbone of the home and ensures the smooth running of the administration, recruitment and finances. Sylvia has worked within the care sector previously as a support worker and has experience as a trainer.


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Ashleigh Barlow

Job Title: Senior Care Assistant

Joined: 2022

Ashleigh started at Strawberry Fields as the activity coordinator and within 6 months discovered a passion for hands-on care. She is very knowledgeable within her role and always exceeds expectations. Ashleigh is currently working towards her level 3 qualification


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Rebecca Higgins

Job Title: Senior Care Assistant

Joined: 2018

Rebecca has been a senior for around 10 months and has developed her knowledge and skills within this time.


She is currently working towards her level 3 qualification.