Open 24/7 for visiting
Ample parking space at the front of the building
Red Rose Care Community has a Review Score of 9.8 (9.799) out of 10, based on 17 reviews in the last 2 years. Over all time Red Rose Care Community has 46 reviews.
Review from Sandra C (Daughter of Resident) published on 29 June 2022
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Reply from Amie Blockley, Account Executive - Papillon at Red Rose Care Community
Thank you for sharing your thoughts with us, these have been shared with the staff team. We wish you and your family all the best for the future.
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Review from Andrea R (Daughter of Resident) published on 22 June 2022
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Reply from Roger Daniel, Director at Red Rose Care Community
'Amazing' is a powerful adjective, but there are so many amazing people in the caring profession, and in particular at Red Rose.
Thank you so much for your kind words, which I will pass on to the staff who cared for your mother.
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Review from Kerry B (Granddaughter of Resident) published on 5 June 2022
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Review from Jenny B (Daughter of Resident) published on 13 May 2022
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She still resides there, she is settled and thinks of the staff as family.
I have to commend the staff and management. Everyone involved with the care of my mum, are switched on, engaged, empathetic and passionate. They truly care for her and are very supportive of the family.
The home is spotlessly clean, and the food is well balanced and cooked on site.
There is a laundry in situ ran by a team. Mum's clothes are clean and fresh and that gives incredible peace of mind.
Mum is in the best place possible and we are incredibly blessed to have this all on our doorstep.
Thank you Red Rose from the bottom of my heart
Reply from Roger Daniel, Director at Red Rose Care Community
Thank you so much for such a lovely review. We do hope that your mum continues to enjoy her time with us.
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Review from Maureen H (Respite Resident) published on 21 March 2022
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Reply from Roger Daniel, Director at Red Rose Care Community
Thank you so much for taking the time to complete your review of Red Rose Care Community. It means a great deal to the management and staff at the home to receive such lovely comments.
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Review from Peter D (Son of Resident) published on 8 February 2022
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Reply from Roger Daniel, Director at Red Rose Care Community
Thank you for taking the time to complete this review. We will continue to do our very best to ensure your mother, and all our other residents, are looked after with care, compassion and commitment.
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Review from Lesley B (Daughter of Resident) published on 16 December 2021
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Reply from Roger Daniel, Director at Red Rose Care Community
Thank you so much for taking the time to complete a review for Red Rose.
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Review from Elizabeth G (Wife of Resident) published on 9 December 2021
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Reply from Roger Daniel, Director at Red Rose Care Community
Thank you for taking the time post a review.
Your comments have been passed on to the manager and staff at Red Rose.
I promise you every positive word means a huge amount to our loyal and committed staff.
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Review from Anthony M (Husband of Resident) published on 26 November 2021
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Review from Carol T (Daughter of Resident) published on 13 October 2021
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Reply from Roger Daniel, Director at Red Rose Care Community
Thank you so much for taking the time to complete a review. These are so valuable to reassure other families that the home is a good home and their partners/parents/loved ones are safe and well cared for. I should also mention the boost to staff morale when their hard and caring work is recognised. Thank you again.
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Review from Peter D (Son of Resident) published on 6 August 2021
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Reply from Roger Daniel, Director at Red Rose Care Community
Thank you for taking the time to complete this review.
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Review from Andrew T (Son-in-law of Resident) published on 13 July 2021
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Reply from Roger Daniel, Director at Red Rose Care Community
Thank you so much for your kind words and for taking the time to complete a review. It is hugely satisfying for staff to be able to read such a lovely and positive review.
Thank you again.
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Review from Jill S (Daughter of Resident) published on 21 May 2020
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Reply from Roger Daniel, Director at Red Rose Care Community
Dear JS,
Thank you so much for taking the time to publish your thoughts and comments. It means a huge amount to the staff to be recognised for the wonderful work that they do.
These have been incredibly challenging two-three months and I am so proud of the team at Red Rose that they have continued to provide excellent care and support for our clients and their families.
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Review from Laurence S (Friend of Resident) published on 1 April 2020
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Reply from Roger Daniel, Director at Red Rose Care Community
Thank you so much for taking the time to write on Carehome.co.uk. This feedback is invaluable both for managers, staff and of course for other families who would wish to consider Red Rose Care Community to care for their loved ones.
Staff are doing an incredible job at the care home, working round the clock to ensure the environment is safe whilst remaining fun and friendly for our residents.
Thank you again for recommending us.
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Review from J H (Respite Resident) published on 27 March 2020
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Reply from Roger Daniel, Director at Red Rose Care Community
Thank you so much for these kind words.
Care Home staff do a wonderful job nationwide and to receive positive feedback is an invaluable source of motivation for our staff, particularly in these challenging times.
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Review from Sheila R (Daughter of Resident) published on 4 February 2020
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Reply from Roger Daniel, Owner at Red Rose Care Community
Thank you so much for your kind feedback. The manager carefully selects her staff based on her extensive experience of managing care homes in and around the midlands. I am so pleased to read you are having such a positive experience.
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Review from Gill P (Wife of Resident) published on 22 February 2019
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Review from Andrew G (Son of Resident) published on 4 December 2018
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Review from Tracy G (Daughter-in-law of Resident) published on 9 November 2018
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Review from Doreen S (Wife of Resident) published on 7 November 2018
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The Review Score of 9.8 (9.799) out of 10 for Red Rose Care Community is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.799 for Red Rose Care Community is calculated as follows: ( (164 Excellents x 5) + (31 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 199 Ratings = 4.799
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Red Rose Care Community is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Aug 2022
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Job Title: General Manager
Joined: 2024
Joanne started at Red Roofs Care Home, Newark in 2011 as a carer. Since then, her dedication and passion have seen her continually take on more responsibility becoming Deputy Manager at Red Roofs in 2016 and she has now moved to become the Home Manager at Red Rose Care Community in Farndon.
With a passion for learning and helping people, Joanne is a calming influence and offers strong leadership to support both residents and staff in bringing the best out in our community. You will often find her talking to residents to find new ways to help with different activities, extra facilities or events. For Joanne, it is important that every person gets the very best care.