What types of Care is The Royal Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Royal Care Home provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

What are the Facilities & Services at The Royal Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Royal Care Home to the centre of Doncaster?

3.8 mile(s) as the crow flies, distance by road may be significantly further.

The Royal Care Home, Queen Mary's Road, New Rossington, Doncaster, South Yorkshire DN11 0SN

The Royal Care Home

Queen Mary's Road, New Rossington, Doncaster DN11 0SN

9.9 62 Reviews

Funding & Fees Guide for The Royal Care Home

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Facilities

Bar/Café

Close to Local shops

Gardens

Lift

Near Public Transport

Own Furniture if required

Pet Friendly (or by arrangement)

Phone Point in own room

Residents Internet Access

Residents Kitchenette

Smoking not permitted

Television point in own room

Wheelchair Access

Order by:

Review from P I (Niece of Resident) published on 14 February 2025
Submitted via Postal Card • Report

Overall Experience

My uncle was with The Royal Care Home for a few days only. I thought the staff were very helpful and kind. He was treated as an individual. I was able to say my goodbyes in privacy in a pleasant room which allowed us both some dignity. He died during the early house of that night but I am so grateful

for that special goodbye. Hospitals do not offer the same chances.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind review. This means a lot to the team at The Royal.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K R (Daughter of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience

Would like to say what a fantastic care home this was for my mother for 2 years, who sadly passed away in December. Nothing was too much trouble. All staff, management, nurses, carers, domestics, and one particular staff member who regularly made us all laugh on many occasions, would like to say a massive

thank you.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind words. The staff at The Royal Care Home greatly appreciate your feedback.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Irene C (Wife of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience

Getting use to not having my husband at home, but care is very good and I know he's safe in this care home.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind review. This means a lot to the team at The Royal.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T R (Son-in-law of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience

My father in law is a permanent resident at the care home. He was moved from hospital into the care home, he has Alzeimer's condition. The staff and management have been excellent with dad. He can be really bad at times and a handful but staff have the patience of a saint, really appreciate the hard

work they do. Keep up the good work and thanks for everything you do from the family.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind review. This means a lot to the team at The Royal.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Spencer R (Son of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience

My mum came in following a stroke in July. The care my mum receives at the care home has been second to none. The whole team go above and beyond for her. Nothing is too much trouble for them. She has been settled since moving in in October.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind review. This means a lot to the team at The Royal.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janine H (Daughter of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience

Always greeted pleasantly. Staff prepared to discuss any care or welfare items or find the information. Mum seems to be happy and settled and cared for. Her room and surroundings (lounges, corridors etc) are clean and well maintained.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind review. This means a lot to the team at The Royal.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joanne H (Daughter of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience

All the staff give excellent care to my dad. I have peace of mind knowing that he is well looked after. There is always plenty going on, you can be involved as much or as little as liked, pampering sessions, hair dressers, group activities or one to one etc. All the staff are friendly and approachable.

The home is well run with a great manager, the home is very clean and the food menu has a good variety. Thank you to all the staff for looking after my dad so well.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind review. This means a lot to the team at The Royal.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maurice B (Partner of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience

My partner is very well looked after in The Royal Care Home. The staff are very dedicated and nice people. Anything I need to know, I just ask 2 members of staff who are the care home management. The Royal is very clean and tidy, not smelly like most I've visited.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind review. This means a lot to the team at The Royal.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L P (Daughter of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience

Mum is like a changed person since going to The Royal Care Home. All the staff are lovely with her, she's eating food she's never eaten before and loving it. The Royal seem committed to ensuring days are filled with fun and distractions to keep people's minds busy. I couldn't have wished for more than

they offer.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind review. This means a lot to the team at The Royal.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Amanda G (Daughter of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience

I live in Australia and my dad was in The Royal Care Home for nearly 12 months. Before passing a few days before Christmas.
I called frequently and emailed as well, and the staff were so lovely and accommodating and helpful. I had a few regular nurses and admin staff I spoke to and they were wonderful.

I couldn't fault the staff, after all, they are what make a care home wonderful. They are angels looking after our relatives and can't thank them enough. They all deserve a pay rise.
The menu was great, always such lovely food and a great range. I saw this while visiting dad from Australia.
While there, I felt the staff were always so busy and felt for them as it's a big responsibility, they all deserve pay rises.
Thanks all, you are all angels.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind review. This means a lot to the team at The Royal.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N G (Daughter of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience

Staff are great, cleanliness is great, food could be improved with a better budget for the cook, I think the agency staff aren't very good and let the standards regarding nursing slip. Overall the care home is great and staff are great the company should get extra staff and a better budget for them

as they deserve it. Staff go above requirements of the job, even doing the garden each year. Would and do recommend.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind review. This means a lot to the team at The Royal.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elaine S (Daughter of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience

Very happy with dad's care, always clean and tidy on family visits. Thank you to all the lovely staff.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind review. This means a lot to the team at The Royal.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Laurie B (Daughter of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience

My dad has been a resident at The Royal Care Home since October 2024 and we have been really, really pleased with his care. He is so well looked after and all the staff are so good to him, friendly respectful, caring and professional. We can't thank them enough.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind words. The staff at The Royal Care Home greatly appreciate your feedback.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M M (Son of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience

Residents get very good, attentive care. All staff are very good at their jobs and have time for all the residents.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind words. The staff at The Royal Care Home greatly appreciate your feedback

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E L (Daughter of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience

The care my Dad is given is excellent. Any issues which arise are dealt with promptly. The staff are friendly and helpful.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind words. They mean a lot to the staffing team at The Royal.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Y H (Sister of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience

The Royal has been outstanding in their care for my sister. It is very well run and managed. The carers are without exception trained to a high standard and I've seen nothing but kindness towards my sister who needs total care. They take time to try and understand her needs even though she struggles

with her speech. There is a good selection of food at meal times and alternatives offered. They have a space chair and hoist so are able to offer showers and bath. The rooms and other areas are kept spotlessly clean. Overall I think the management and staff deserve the highest praise for their commitment to the comfort of their patients.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you very much for your kind words. They mean a lot to the staffing team at The Royal.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joan F (Wife of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience

My husband is well looked after, the carers and other staff are always pleasant and helpful.
The food is very good and there's always a good menu.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you, your kind words mean so much to the team at The Royal.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E P (Friend of Resident) published on 4 December 2024
Submitted via Website • Report

Overall Experience

I have always been treated nicely and polite and my friend seems very happy here. I only go regularly once a week but my friend is always happy when I go. They always include her in activities and she enjoys them.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind words. They mean a lot to the team at The Royal Care Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Keith C (Son of Resident) published on 7 November 2024
Submitted via Postal Card • Report

Overall Experience

My mother received excellent care at the nursing home, from management, nurses, carers, a cook and a handyman, all involved in her care. They were all pleasant and dedicated to their job and I can't thank them enough.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind words. The staff at The Royal Care Home greatly appreciate your feedback.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Suzanne E (Next of Kin) published on 24 September 2024
Submitted via Website • Report

Overall Experience

I have power of attorney and I'm next of kin for a lady I've looked after for 15 years, she is 87 and had to go into a nursing home as she's a bit poorly and had carers at home for quite a long time but had safeguarding issues. The care was shocking so we changed to a different company, a lot better

but not to the standard it should be so I was advised to look for somewhere my friend could go for 24-hour care. I chose The Royal at Rossington, so glad I did, my friend is so comfortable and well cared for, nothing is too much trouble, she has a lovely pleasant room, she said the food is very good and told me I'm not coming home with you, I'm staying in this hotel. My friend after all these years has finally got what she rightfully deserves, expert care and compassion and the most important thing love so thank you everyone, my friend is happy and so am I.

Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you so much for your kind words. They mean a lot to the team at The Royal.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Meet the Team (9)

Hayley Sadd

Job Title: Home Manager

Joined: 2013

Hayley has been a dedicated Home Manager at The Royal Care Home since 2023. Hayley has worked at The Royal since 2013 in various roles. Hayley has a passion for ensuring quality care and a nurturing environment, she oversees the daily operations of the care home, ensuring that all residents receive the highest standard of care.

Hayley's commitment to fostering a compassionate and supportive atmosphere has made her an invaluable leader and a trusted advocate for both staff and residents. Her background in healthcare and her empathetic approach has consistently contributed to the well-being and happiness of everyone in the care home.

Jane

Job Title: Clinical Deputy Manager

Joined: 2023

Jane is the Clinical Deputy Manager at The Royal Care Home, bringing a wealth of experience and specialised training as a Learning Disability Nurse and experience in management. Her expertise in health care and management uniquely positions her to support both the staff and residents effectively. Jane is dedicated to creating a supportive and therapeutic environment, ensuring that the well-being of the residents is prioritised.

Her compassionate leadership and in-depth knowledge make her an invaluable asset to the care home.

Kerry

Job Title: Deputy Manager

Joined: 2013

Kerry is the Deputy Manager at The Royal Care Home. She has worked at The Royal Care Home since 2013 and became the Deputy Manager in 2023. Kerry's commitment to excellence and her ability to manage complex tasks with ease make her a valuable asset to the team. Kerry's constant focus is promoting residents' well-being and happiness. Kerry is very supportive of the staffing team and goes above and beyond to lead them to maintain high standards within the home.

Jane

Job Title: House Keeper

Joined: 2014

Jane has been the head housekeeper at The Royal Care Home since 2024 however has been a part of the team since 2014. With a meticulous eye for detail and a commitment to maintaining a clean and comfortable environment, she ensures the highest standards of cleanliness and hygiene throughout the facility. Jane's dedication and hard work have made her an essential part of the team, greatly contributing to the health and well-being of the residents. Her friendly demeanour and proactive approach to housekeeping have earned her the respect and admiration of both colleagues and residents alike.

Scott

Job Title: Maintenance

Joined: 2022

Scott is the maintenance supervisor at The Royal Care Home, where he has earned a reputation for his reliability and expertise. Responsible for ensuring the facility's safety and functionality, Scott handles everything from routine repairs to emergency fixes with efficiency and skill. His proactive approach to maintenance and his quick problem-solving abilities keep the care home running smoothly.

Scott's dedication to maintaining a safe and comfortable environment for residents and staff alike makes him an indispensable member of the team.

Natasha

Job Title: Clinical Lead

Joined: 2024

Natasha is the Clinical Lead at The Royal Care Home, bringing a wealth of experience and specialised training as a Registered General Nurse. Her expertise in health care uniquely positions her to support both the staff and residents effectively. Natasha is dedicated to creating a supportive and therapeutic environment, ensuring that the mental and emotional well-being of the residents is prioritised. Her compassionate leadership and in-depth knowledge of health issues make her an invaluable asset to the care home, fostering a community where everyone feels understood and cared for.

Hayley

Job Title: Home Administrator

Joined: 2024

Hayley is the Home Administrator at The Royal Care Home, where she plays a pivotal role in overseeing financial operations and administrative functions. With her keen analytical skills and strategic approach, Hayley ensures the smooth running of the care home's business activities, from budgeting and financial planning to resource management. Her expertise and dedication have been instrumental in optimising operational efficiency and supporting the overall mission of providing exceptional care. Hayley's commitment to excellence and her ability to manage complex tasks with ease make her a valuable asset to the team.

Rachael

Job Title: Activities Coordinator

Joined: 2022

Rachael joined us in 2022 and has been in the role of Activities Co-Ordinator since 2023. She has a passion for ensuring residents receive a balanced activities program full of stimulation and experience.

Rachael has the residents' happiness at the centre of her mind and takes good care in planning group and 1-1 activities to fulfil the residents' needs at The Royal Care Home. She is a valuable member of the team at The Royal Care Home and always brings a smile to the residents, relatives and staff.

Paula

Job Title: Head of Care

Joined: 2011

Paula is Head of Care at The Royal. Paula ensures that the care we provide supports and reflects individuals mental health and physical needs, is culturally appropriate, and is continuously evaluated to ensure compliance with professional guidance and current best practice. Paula works in collaboration with the management and clinical teams, Paula sets standards, develop, and enhance high-quality care provision. Paula is a valued member of the wider clinical leadership Team, driving continued improvement in service delivery and the professional development of the team members.

The Royal Care Home

Care Provided by The Royal Care Home

Good to Know

Funding & Fees Guide for The Royal Care Home

Facilities

The Royal Care Home Reviews (62)

Overview of Review Score

Detailed Breakdown of Review Score

Performance

Care Quality Commission (CQC) Rating

Overall
Requires improvement

Bed Vacancies

Awards / Recognitions (0)