Silverwood Care Home

Imperial Road, Beeston, Nottingham NG9 1FN
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9.9 88 Reviews
  • Silverwood Care Home, Nottingham
Offering bespoke residential, nursing and dementia care in a home-from-home setting, Silverwood Care Home is ideally located in a quiet residential area of Beeston.

The bright and spacious home boasts a number of sitting rooms where residents can enjoy some TV, reading or simply spending time catching up with other residents. Bedrooms are cosy yet well equipped to offer residents the care they need, providing a private space where they feel safe and at home. Silverwood also offers a popular hairdressing salon and a beautiful courtyard garden, which is cared for by some of the residents, complete with a budgie aviary, fish pond and water fountains.

By getting to know each individual resident, colleagues take pride in encourage everyone to take an active part in life at Silverwood. From the enriching activities programme to visiting local businesses, there is always something going on to ensure residents are leading their best lives.

The whole team is on hand to help you or your loved one settle into life in the home. With the capable supervision of the experienced and friendly home manager, you can be sure that you're receiving the best possible care at Silverwood Care Home, now and in the future.

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Care Provided by Silverwood Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care

Good to Know

  • Person in charge
  • Debra Meynell (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (80)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Silverwood Care Home Reviews (88)

Total of 88, showing 1-20
9.9

Silverwood Care Home has a Review Score of 9.9 (9.872) out of 10, based on 16 reviews in the last 2 years. Over all time Silverwood Care Home has 88 reviews.

Overall Experience

  • 74
  • 12
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Date Published

88
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Review from L M (Daughter of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff at Silverwood Care Home for their love and care of my parents. I am especially writing to thank them for the care they showed to my father and us in his last few days. All the staff were so attentive and caring. They continually came to check my Dad was comfortable
and were very gentle with him. They looked after us as well and brought cups of tea and snacks. I am so grateful for their kindness.

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Review from Linda S (Wife of Resident) published on 2 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the staff and management for looking after my husband for 5 and a half years. The care was excellent, especially during Covid when my husband was very ill, but the Head Nurse got him through.
He was always kept clean and well-nourished. The atmosphere at the home was always happy.
He was also encouraged to join in activities which he enjoyed. The home work together as a team and the changes in the residents after settling in are noticeable.
The compassion and care near the end for my husband was wonderful. I would certainly recommend this home.

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Review from S H (Son of Resident) published on 2 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

End of life care was excellent, could not fault anything. Staff very attentive.

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Review from G T (Wife of Resident) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The above care home was a pleasant place to be. It was bright and very clean in all the areas I visited. The staff were pleasant and helpful whenever I visited. I was very pleased that my husband was 'turned' every two hours during the day to help with the pain of bedsores. My husband was not able to
partake in activities due to his illness but was encouraged to sit in his chair when well enough.

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Review from Paige G (Daughter of Resident) published on 30 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Silverwood in April 2023 when she needed to move to nursing care, which her previous home did not provide.
From the first day, she was lovingly cared for and well attended. Mum settled in easily and was very content.
The staff were wonderful with her and supported us too, especially
during the end of her life. We are so thankful to them for making her last months so comfortable.

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Review from Desmond A (Husband of Resident) published on 28 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was transferred to Silverwood Care Home after it was felt that her condition could not adequately be cared for at her previous home. Having been to see various homes I was impressed by what I considered to be the best care and attention I had seen. I was especially pleased that no agency staff
were used. While she was there she was treated with care and respect, nothing being too much trouble. She was always up, dressed and washed. The staff were always friendly, smiling and helpful and the management always had time to answer any questions. I cannot speak more highly of the care she received in her last months and have no hesitation in saying I would recommend Silverwood Care Home to any family requiring first-class care and attention.

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Review from Dawn S (Wife of Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Was a terrible time when my husband had to go into a care home but thankfully Silverwood Care Home made the transition very easy and caring for both my husband and myself. The staff are very caring and are always there for both of us. Very glad that we chose Silverwood.

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Review from J C (Daughter of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum became a resident 4 years ago entering residential, eventually moving to nursing. The level of care that Mum received on both sides was second to none even though her mood was variable and at times quite challenging.
By the first week in August, at almost 102, it was becoming apparent that Mum
might not have very long as she fell into a deep sleep but the staff continued to rally around treating Mum with the same care, compassion, love and jolliness as they always did, willing her to keep going, speaking to her as if she was awake. Mum’s end-of-life care was wonderful. Her room was made cosy and her favourite music was playing on the radio. She was kept comfortable and staff made time to pop in to hold her hand and speak to her. The last moments were very sad but I had the whole of the Silverwood family offering their support. They were more than marvellous! From Management across the board, they are a family and we can never thank them enough for their outstanding care of Mum.

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Review from Patty P (Daughter of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is hard to find words to express thanks to Silverwood, Beeston, for the care my mother received during the time she lived there over several years. She had already had a long independent life and only entered the home at the grand old age of 98. She passed away on 7th August, just 3 weeks away from
her 102nd birthday. Her mind deteriorated further while she was there and she became quite difficult at times. However, at all times she was cared for with great dignity and even love. The team did all they could to make her comfortable and kept us, her three daughters, aware of anything we needed to know regarding her care. The home felt like a lovely family and we were counted as members of the family too. My mum's health failed 2 weeks before she passed away, and we asked that she should stay at the home rather than be taken into hospital, where she could not receive such care and attention. Their final act of love was to dress her beautifully for her final journey. Thank you.

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Review from P S (Daughter of Resident) published on 23 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From her arrival in November 2019, to her passing away in August 2023, Silverwood has been the best thing that could have happened for my mother and her family. A lady with strong opinions, she was looked after with patience and kindness and encouraged to join in the various activities provided, which
she came to enjoy. We met virtually during the pandemic with video calls and were kept up to date when she was nursed diligently through illness. Her 100th birthday was celebrated with a wonderful party, with the staff going the extra mile to make it a day to remember. She also had little tea party for her 101st so we could enjoy it together. We cannot thank the manager and staff enough for all they have done, but especially for looking after her and us when her time came just three weeks before her 102nd birthday. She was cared for in her last days with dignity and love, the staff showed genuine grief when she finally passed away. Silverwood can be highly recommended on all levels.

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Review from Marilyn B (Friend of Resident) published on 28 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing day, had a fabulous time. Ran very professionally and the staff were brilliant. Can't wait for the next one, just what everyone needed. Well done Silverwood.

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Review from Neil H (Nephew of Resident) published on 5 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt came to Silverwood from the hospital. It’s been a breath of fresh air. The whole process was made very easy, and the staff have been extremely considerate and kind to us. It’s nice to see my aunt going out for dinner and doing things that she’s not been able to do on her own for a long time.
Silverwood has given her a new lease on life. She’s made some lovely friends and adores the staff.

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Review from Tracy P (Daughter of Resident) published on 26 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was well looked after, and the staff were always caring, kind and considerate. Management and office staff were always on hand to help with any queries we had.
When my father was dying, the manager was amazing - she sat with my dad until I arrived; she was always checking on us and explained
everything that would happen after he passed.
I would recommend this home to anyone who asked; we were always made to feel welcome and had very attentive staff.

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Review from James P (Son-in-law of Resident) published on 26 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law was always cared for and treated with respect, and the care staff were always on hand to help and take care of him.
The management team were really good when my father-in-law was really poorly and finally passed.
All the residents seemed happy and cared for.

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Review from R K (Daughter of Resident) published on 21 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad received a high standard of care from the team at Silverwood. They were kind, caring, considerate and knowledgeable about his condition. We were able to visit at any time, which gave us confidence that Dad was safe, comfortable and well looked after. He put weight on during his time there and particularly
enjoyed the puddings!

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Review from Maggie G (Daughter of Resident) published on 7 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had been looking for a nursing home and got recommended Silverwood from a family friend. I can honestly say, from having a look around to losing Father, Silverwood went above and beyond for not only my father but myself and my family. The staff are so compassionate. I was unsure at first, but the
kindness of the staff is what swayed my decision. Thank you, Silverwood.

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Review from T M (Daughter of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I searched high and low for a care home for Dad and it wasn’t an easy task. I visited Silverwood unannounced and met the manager and her team and the rest is history. Dad has been there for a few months now and the care and support we all receive is amazing. There is a very homely feel coupled with
quality expertise. Everybody cares and we have been made welcome at every visit. Thank you so much everyone. You are the best.

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Review from David S (Husband of Resident) published on 21 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly I could not look after my wife at home anymore as her needs were too great, such a hard decision was made to feel very comfortable and the process was handled with such compassion and care by the managers. The care staff are wonderful and did anything to accommodate her needs. Wonderful people,
wonderful home.

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Review from D S (Wife of Resident) published on 13 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management have been very helpful to myself and my husband. It was a massive decision for my husband to go to a care home, but I'm glad he came to Silverwood. I know that he is cared for when I can't be with him, and he is treated with respect.

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Review from S W (Son of Resident) published on 6 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum recently had the pleasure of staying at Silverwood. I am in complete awe of how this team pull together and makes every day special. No matter how busy the staff were nothing was ever too much trouble and everyone was happy to help. The management and admin were very knowledgeable and quickly
put any questions I had into workable sections. The care and compassion shown to my mum in her last weeks were second to none. I felt supported and loved by the staff and felt included in all aspects of her care. They work together like a big family. My only regret is that we didn't find Silverwood earlier. I want people to know just what a special place this is. Nothing was ever too much trouble for anyone.

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Current Review Score: 9.9 (9.872)

Overview of Review Score

The Review Score of 9.9 (9.872) out of 10 for Silverwood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.872 for Silverwood Care Home is calculated as follows: ( (164 Excellents x 5) + (22 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 187 Ratings = 4.872

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Silverwood Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Debra

Debra Meynell

Job Title: Home Manager

“Kind care to me means going the extra mile for each individual and ensuring that they feel safe, respected and well cared for.”


After working as a Manager within residential and dementia care homes for the past 20 years, Debra has achieved many awards to highlight her commitment to kind care, such as Manager of the Year and Best Activities Provider.


As a dedicated healthcare professional, Debra has gained a wealth of experience in providing care to elderly people to help enrich their lives.


Debra closely shares HC-One’s vision in aiming to provide the kindest care for every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that means they gain the most benefit, in a warm and welcoming home.


When asked what she enjoyed most about her role, Debra remarked: “I love being able to make a difference, as helping people fulfil their dreams as they get older is extremely important to me.”


Debra credits her biggest achievement to becoming a mother and grandmother.


Outside of work, Debra enjoys spending time with her seven grandchildren, teaching them how to bake and taking them to the park with her dog, DC.


If you would like to find out more information about Silverwood, Debra has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


Frequently Asked Questions about Silverwood Care Home

What types of Care is Silverwood Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Silverwood Care Home provide?

Palliative Care, Day Care & Convalescent Care are other types of care provided.

How many Rooms does Silverwood Care Home have?

There are 80 Single Rooms.

What are the Facilities & Services at Silverwood Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Silverwood Care Home to the centre of Nottingham?

3.5 mile(s) as the crow flies, distance by road may be significantly further.