Silverwood Care Home

Imperial Road, Beeston, Nottingham NG9 1FN
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9.9 88 Reviews
  • Silverwood Care Home, Nottingham
Offering bespoke residential, nursing and dementia care in a home-from-home setting, Silverwood Care Home is ideally located in a quiet residential area of Beeston.

The bright and spacious home boasts a number of sitting rooms where residents can enjoy some TV, reading or simply spending time catching up with other residents. Bedrooms are cosy yet well equipped to offer residents the care they need, providing a private space where they feel safe and at home. Silverwood also offers a popular hairdressing salon and a beautiful courtyard garden, which is cared for by some of the residents, complete with a budgie aviary, fish pond and water fountains.

By getting to know each individual resident, colleagues take pride in encourage everyone to take an active part in life at Silverwood. From the enriching activities programme to visiting local businesses, there is always something going on to ensure residents are leading their best lives.

The whole team is on hand to help you or your loved one settle into life in the home. With the capable supervision of the experienced and friendly home manager, you can be sure that you're receiving the best possible care at Silverwood Care Home, now and in the future.

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Care Provided by Silverwood Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care

Good to Know

  • Person in charge
  • Debra Meynell (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (80)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Silverwood Care Home Reviews (88)

Total of 88, showing 41-60
9.9

Silverwood Care Home has a Review Score of 9.9 (9.872) out of 10, based on 16 reviews in the last 2 years. Over all time Silverwood Care Home has 88 reviews.

Overall Experience

  • 74
  • 12
  • 2
  • 0
  • 0

Date Published

88
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2
16
72

Review from Paul N (Brother of Resident) published on 25 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is a resident at Silverwood in Nottingham and the care and attention she received during the recent Coronavirus episode were outstanding. The staff, led by the manager were excellent, in fact, the improvement since she was appointed is visible everywhere. During this very difficult period,
the manager and the nurse left their families and moved into the care home to help manage the situation and dedicate themselves to looking after their residents 24/7. I was given both of their mobile numbers and they made themselves available at all hours for me to call for an update. The nurse was so patient and caring every time I called and the family and I will always appreciate their dedication and professionalism throughout this stressful period.

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Review from Paul K (Husband of Resident) published on 27 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased for the care my wife is being given.

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Review from T K (Son of Resident) published on 26 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother has received since being in Silverwood has been excellent and I'm very pleased with the care she is being given. The staff have a very professional attitude and the manager is very helpful.

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Review from Beryl G (Resident) assisted by family/friend published on 26 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very hardworking and are always there for me. I have made some lovely friends and enjoy having my meals with the, My room is very pretty and I enjoy entertaining my family in it. I love joining in the organised activities especially the sing-a-longs and seated exercise sessions.

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Review from Stephen K (Son of Resident) published on 26 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful and give us peace of mind that our mum is being well cared for.

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Review from C C (Niece of Resident) published on 27 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Aunt moved into Silverwood last July. Made very welcome by all the staff. Beautiful room kept very neat, tidy and clean. Lounge area comfy. Dining room clean at all times, good selection of meals cooked well. Visitors joined in tea breaks with tea/coffee and biscuits and afternoon cakes. Pleased with
the facilities, hairdressers, chiropody, trips out. Looked after well.

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Review from S B (Daughter of Resident) published on 22 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are friendly, helpful and professional in their positions. My mum was in this home for 3 years and I felt everyone cared and looked out for her in every possible way. The carers, seniors, nurses, management, laundry, kitchen, maintenance staff all took the time to acknowledge and treat
her with respect. Well done Silverwood. Thank you.

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Review from Valarie S (Daughter of Resident) published on 16 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is in Silverwood Care Home it's a lovely home she's been there about 8years she was 100 years old on 12th December the put on the most wonderful party buffet, artist, the mayor he was wonderful, champagne and the most beautiful cake, the evening post and had her card from the Queen framed wonderful.
If any problems soon sorted. A good entertainment lady, and a big thank you to the manager and all the staff for what they do to make everyone happy.

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Review from W S (Husband of Resident) published on 6 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is always happy and cheerful. The care staff are really good. The home is always clean, tidy and welcoming. Really bright and warm and feels really homely. I've already recommended.

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Review from K S (Daughter of Resident) published on 12 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are outstanding in their levels of compassionate attentive care. My mum spent the last 10 days of her life in East Lodge and was treated with gentleness, respect and good humour throughout that whole time.
I was less impressed with the agency nurses who didn't seem to fit in with the ethos
of clear and open communication that your employed nurses always maintained. My brother and I spent each night with mum and were able to observe how well other residents were cared for too.

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Review from E O (Son-in-law of Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law passed away in early September 2019 in Silverwood Care Home.
All the staff were excellent and kept us informed at every stage during a very difficult time for the family.
I would recommend this care home.

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Review from Ruth R (Daughter of Resident) published on 29 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to Silverwood for end of life care. Whilst sadly only in for a short time, I can honestly say that his care was first class and this alleviated a lot of our worry and anxiety during a difficult time. Staff were incredible - compassionate and caring to my dad and to us as a family.
Thank you to everyone - I take my hat off to you.

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Review from Gary H (Son of Resident) published on 22 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my mum on a regular basis and on what I see, I would say the level of care is good. Most of the staff are courteous and friendly. There are a number of staff that seem to be long-time served at Silverwood, others seem to come and go (high turnover). This is the only drawback I can pick out.
Overall,
a good place.

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Review from Lynn K (Daughter of Resident) published on 12 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the last few months, there is a marked change at Silverwood.
The home is fresher and more inviting. The staff appear more motivated.
My father responds to the staff in a way that is heartwarming. They are brilliant with him.

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Review from Pam O (Daughter of Resident) published on 19 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management were very helpful in all respects of her care and finance. The staff help mum a good deal as she is not able to do much for herself. Alternatives are offered at break time, she receives good care.

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Review from Brenda N (Sister of Resident) published on 17 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother had been to seven different care homes within a two year period. This one was by far the best nursing home. The staff, from management down to the office staff and cleaners, are excellent. The kindness shown to all visiting family by nurses and carers made our visits more pleasurable. When
referring to Silverwood, he always said home, so that speaks volumes.

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Review from Pat F (Daughter of Resident) published on 21 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is going through significant change just now, including my potential move away. However, I would not even be considering such a move without my trust in the staff and HC One's ethos, which they live really well. Thank you for your kindness.

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Review from William D (Son of Resident) published on 18 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visited my mum I found the staff to be friendly and helpful and the home was very clean and nice.

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Review from Stephen H (Son of Resident) published on 19 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving into Silverwood, my mum has improved greatly. She still is not completely with us at times but very much better than where she was I put this down to the care staff and the environment she is in. The meals and care staff are excellent.

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Review from Vicky S (Daughter of Resident) published on 9 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very pleased with my mother's care. I thought the food was great and the staff caring and always there to have a chat with her. Sadly she passed away on 12th July and two of the staff were at her bedside with my sister and I. They were stars.


I cannot fault this home in any way.


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Current Review Score: 9.9 (9.872)

Overview of Review Score

The Review Score of 9.9 (9.872) out of 10 for Silverwood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.872 for Silverwood Care Home is calculated as follows: ( (164 Excellents x 5) + (22 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 187 Ratings = 4.872

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Silverwood Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Debra

Debra Meynell

Job Title: Home Manager

“Kind care to me means going the extra mile for each individual and ensuring that they feel safe, respected and well cared for.”


After working as a Manager within residential and dementia care homes for the past 20 years, Debra has achieved many awards to highlight her commitment to kind care, such as Manager of the Year and Best Activities Provider.


As a dedicated healthcare professional, Debra has gained a wealth of experience in providing care to elderly people to help enrich their lives.


Debra closely shares HC-One’s vision in aiming to provide the kindest care for every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that means they gain the most benefit, in a warm and welcoming home.


When asked what she enjoyed most about her role, Debra remarked: “I love being able to make a difference, as helping people fulfil their dreams as they get older is extremely important to me.”


Debra credits her biggest achievement to becoming a mother and grandmother.


Outside of work, Debra enjoys spending time with her seven grandchildren, teaching them how to bake and taking them to the park with her dog, DC.


If you would like to find out more information about Silverwood, Debra has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.