Silverwood Care Home

Imperial Road, Beeston, Nottingham NG9 1FN
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9.9 88 Reviews
  • Silverwood Care Home, Nottingham
Offering bespoke residential, nursing and dementia care in a home-from-home setting, Silverwood Care Home is ideally located in a quiet residential area of Beeston.

The bright and spacious home boasts a number of sitting rooms where residents can enjoy some TV, reading or simply spending time catching up with other residents. Bedrooms are cosy yet well equipped to offer residents the care they need, providing a private space where they feel safe and at home. Silverwood also offers a popular hairdressing salon and a beautiful courtyard garden, which is cared for by some of the residents, complete with a budgie aviary, fish pond and water fountains.

By getting to know each individual resident, colleagues take pride in encourage everyone to take an active part in life at Silverwood. From the enriching activities programme to visiting local businesses, there is always something going on to ensure residents are leading their best lives.

The whole team is on hand to help you or your loved one settle into life in the home. With the capable supervision of the experienced and friendly home manager, you can be sure that you're receiving the best possible care at Silverwood Care Home, now and in the future.

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Care Provided by Silverwood Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care

Good to Know

  • Person in charge
  • Debra Meynell (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (80)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Silverwood Care Home Reviews (88)

Total of 88, showing 81-88
9.9

Silverwood Care Home has a Review Score of 9.9 (9.872) out of 10, based on 16 reviews in the last 2 years. Over all time Silverwood Care Home has 88 reviews.

Overall Experience

  • 74
  • 12
  • 2
  • 0
  • 0

Date Published

88
1
2
16
72

Review from D H (Resident) published on 9 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was so grateful to Silverwood Care Home for letting me stay for a week after I'd had a nasty fall at home. A staff member came to see me, and I was so relieved that she also arranged for my husband to stay as well, as he really couldn't have coped at home without me.
Everyone at the home was so
kind and considerate. My room was lovely and provided all I needed. My only complaint about the food was they they always gave me too much. The very friendly, warm, homely atmosphere really helped me on my road to recovery. Thank you all.

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Review from Jane H (Daughter-in-law of Resident) published on 7 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father-in-Law had a couple of weeks care at Silverwood Care home two years ago and has always spoke highly of the experience, saying that he wouldn't worry if he ever had need to return there again. Recently, his mobility has deteriorated and he has found himself at Silverwood Care Home again. It
is wonderful to say that it still meets his expectations: comfortable surroundings and bedrooms; tasty meals, entertainment and outings. There is nowhere like your own home, but I believe this is as close as you can get.

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Review from S H (Daughter of Resident) published on 26 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely outstanding, nothing was too much for the staff at Silverwood Care Home pleasant, kind and always putting residents and family first. I'm at peace as my father sadly passed away there on the 24/10/15 they treated my father with dignity and respect.

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Review from Pamela M (Daughter of Resident) published on 24 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff: Caring and considerate, kind and very helpful.
Room; Clean and tidy. Issues with the laundry turn around time. Communal rooms/lounge in need of renovation, carpets and chairs especially all need cleaning or replacing. Difficult sometimes to speak on the telephone, in need of a receptionist to
answer door and phone! (I have waited almost ten minutes for door to be answered!) Overall pleased with the care my mum has received.

Reply from HC-One, Careline Team at Silverwood Care Home

We are happy that you feel the care your Mother receives is good. The home is currently undergoing a refurbishment. The telephone systems are currently being looked into. The issue with the door being answered, if you speak to the Home Manager, this will be rectified immediately, as we have a system in place.


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Review from Jeni E (Granddaughter of Resident) published on 17 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Kind considerate caring staff, doing a fantastic job in difficult circumstances.

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Review from Clive P (Son of Resident) published on 10 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Silverwood Care Home gave empathy to not only my fathers care but also to the family this in itself made this difficult time easier to contemplate. All of my fathers needs/care were met to a very high standard. The staff were transparent in all aspects of my fathers care leaving none of
us wandering what was happening. In view of the whole process for my fathers care I cannot praise the staff enough in carrying out their duties. Many thanks to the Silverwood team.

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Review from David P (Son of Resident) published on 5 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted for respite care after a course of radiotherapy. He was a reluctant resident at first due to his need to feel independent in his own home but soon warmed to the staff who went the extra mile. At all times they made all the family very welcome and we popped in at all times day
and night, nothing was too much trouble. Unfortunately his condition deteriorated but due to the nursing care also offered on site after a short stay in hospital he came back to Silverwood where he sadly passed away. However, we as a family feel he had the best possible care at all times and we felt able to talk to the staff freely. They were like one big family and the chatter and atmosphere both in the care and nursing sides was like being in your own family home. I would not hesitate to recommend Silverwood, who gave me and my family excellent support through this very upsetting time. Once again thank you from the family.

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Review from Terence N (Husband of Resident) published on 17 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife lost the use of her legs and has to rely on the staff for most things, i.e washing, dressing and toileting. Silverwood has taken a weight off my shoulders.

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Current Review Score: 9.9 (9.872)

Overview of Review Score

The Review Score of 9.9 (9.872) out of 10 for Silverwood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.872 for Silverwood Care Home is calculated as follows: ( (164 Excellents x 5) + (22 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 187 Ratings = 4.872

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Silverwood Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Debra

Debra Meynell

Job Title: Home Manager

“Kind care to me means going the extra mile for each individual and ensuring that they feel safe, respected and well cared for.”


After working as a Manager within residential and dementia care homes for the past 20 years, Debra has achieved many awards to highlight her commitment to kind care, such as Manager of the Year and Best Activities Provider.


As a dedicated healthcare professional, Debra has gained a wealth of experience in providing care to elderly people to help enrich their lives.


Debra closely shares HC-One’s vision in aiming to provide the kindest care for every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that means they gain the most benefit, in a warm and welcoming home.


When asked what she enjoyed most about her role, Debra remarked: “I love being able to make a difference, as helping people fulfil their dreams as they get older is extremely important to me.”


Debra credits her biggest achievement to becoming a mother and grandmother.


Outside of work, Debra enjoys spending time with her seven grandchildren, teaching them how to bake and taking them to the park with her dog, DC.


If you would like to find out more information about Silverwood, Debra has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.