Springwater Lodge Care Home

10 Smithy View, Calverton, Nottingham NG14 6FA
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9.8 81 Reviews
  • Springwater Lodge Care Home, Nottingham
Ideally located in the scenic village of Calverton, not too far from the hustle and bustle of Nottingham, Springwater Lodge Care Home provides high quality and person-centred residential, nursing and residential dementia care in a friendly and welcoming setting.

The whole team, from care to kitchen, is on hand to help you or your loved one settle into life in the home, and every aspect of care provision is completely personalised to not only ensure every resident receives the support they need, but that they are also living a life that makes them happy.

The varied and enriching activities programme, designed by the Wellbeing Coordinators, offers a range of things for residents to participate in, whether that be continuing well-loved hobbies or learning something new. Meanwhile, the catering team work hard to create menus that reflect nutritious options as well as meals that residents enjoy, suited to their personal tastes and dining requirements.

Inside, Springwater Lodge offers a tranquil space where the ethos is centred on making people feel at home. The three sitting rooms offer views of the garden and are a great space to relax and spend time with others and the en suite bedrooms ensure there is always a private space to retreat too. Additional features include an onsite hairdressing salon, a quiet room and a conservatory, where each season can be enjoyed from the comfort of indoors.

The team understand that the move to a care home can be challenging, but through a well designed space and care that you can rely on, residents are sure to feel safe and at home at Springwater Lodge.

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Care Provided by Springwater Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Diane Bruce (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Springwater Lodge Care Home Reviews (81)

Total of 81, showing 1-20
9.8

Springwater Lodge Care Home has a Review Score of 9.8 (9.776) out of 10, based on 24 reviews in the last 2 years. Over all time Springwater Lodge Care Home has 81 reviews.

Overall Experience

  • 65
  • 15
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Date Published

81
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Review from Simon T (Son of Resident) published on 18 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the team at Springwater Lodge Care Home. The care you provided to my mother was second to none. You were caring, compassionate, respectful, approachable, and extremely professional. The support you also provided us as family and our friends helped us manage this difficult time.
I could not recommend this Home any higher. My mother had end-of-life care and the team were so sensitive to this, even to the point of her final hours whereby they had carers sat in her bedroom to ensure she wasn't on her own. They ensured my mother was comfortable and not in pain. They offered us regular drinks and would always check in with us. If we had any concerns the staff listened and checked my mother over. In her bedroom, she had fresh drinks regularly for us and the staff to provide her. They also have an activity team who wanted to look at what my mother would have liked, for example, the radio on and to play classical music. Overall it's a fantastic care home.

Reply from Clare Sheehan, Careline Advisor at Springwater Lodge Care Home

Thank you so much for taking the time to leave such a positive review of our home and please accept our sincere condolences to you and your family. We are pleased you were very happy with the quality of care your mother received at Springwater Lodge care home, kindness is at the heart of everything we do. We will ensure your kind words are shared with the team. Thank you again.


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Review from Hazel N (Daughter of Resident) published on 10 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum lived at Springwater Lodge for three and a half years and looked after with real kindness and compassion. She was loved and supported through bereavement, illness, and death by the wonderful staff. They were also kind and supportive to us; living at a distance, we couldn't always be there but knew
she was in the best of hands.
She settled into life at Springwater like a second family, enjoying the activities on offer and making good and loving friendships.
Although she had to spend longer than any of us wanted in hospital towards the end, we're immensely comforted that we managed to get her back to Springwater for her last few days, where she was afforded kindness, dignity, and respect. Mum was clearly relieved to be back there and we will be forever grateful for the comfort and peacefulness of her passing, and for the love shown to both her and us by all the staff.

Reply from Clare Sheehan, Careline Advisor at Springwater Lodge Care Home

Thank you so much for taking the time to leave such a positive review of our home. We are pleased you were very happy with the quality of care your mum received at Springwater Lodge care home, kindness is at the heart of everything we do. We will ensure your kind words are shared with the team. Please accept our sincere condolences to you and your family.


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Review from Gillian W (Niece of Resident) published on 6 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt received end of live care at Springwater Lodge. She was treated with respect. She was given first class care from all the staff while there. On her last day the staff went out of their way to support the family which we very much appreciated at this sad time. All staff treated her with dignity
and allowed her to pass away peacefully which meant so much to the family.
The company should be very proud of the management and staff at this home.

Reply from Clare Sheehan, Careline Advisor at Springwater Lodge Care Home

We'd like to take a moment to thank you for leaving such a wonderful review of our home. We are pleased to hear you were very happy with the quality of care your Aunt one received at Springwater Lodge, kindness is at the heart of everything we do. Kind words like these are a testament to the hard work of our colleagues. Thank you again, for taking the time to leave such a positive review of our home at this difficult time, please accept our sincere condolences to you and your family.


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Review from D J (Daughter of Resident) published on 19 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home is always bright and clean. The staff are friendly and approachable. The resident has been in for several months and has been well cared for, especially with incontinence and skin care. He is given excellent meals and has a choice each day. We are also informed if any incidents occur.
All levels of the team work hard and do a good job.

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Review from Carole V (Wife of Resident) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Prior to being discharged into the care of Springwater Lodge my husband had spent two weeks in hospital 'under observation' following a fall at home.
Unfortunately, his health rapidly deteriorated while in the hospital's care. However, his experience at Springwater Lodge could not have been more different,
by the time my husband was nearly at the end of his life the staff were continuously sensitive to his needs. The care overall was truly excellent. I too felt nurtured and valued in this wonderful regime with staff so committed to high-quality practice and humanistic values - elements so rare in 21st century Britian. Thank you!

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Review from Margaret H (Respite Resident) assisted by family/friend published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During the 8 weeks I was at Springwater Lodge I was really well cared for and treated with respect by all of the staff.
If I should need to go into a care home in the future I would be confident and happy to return to Springwater Lodge.

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Review from Philip H (Son of Resident) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Springwater Lodge Care Home for approximately 8 weeks during which time she has been extremely well cared for and has developed a very positive relationship with all of the staff. She has been generally very happy with the food and so has been eating well.
Open visiting is very
convenient and positive and we have always been made to feel very welcome. All staff have been very open and honest when discussing my mother's well-being.

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Review from Andrea Y (Daughter of Resident) published on 1 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There had been some issues with the care home standards, especially over the weekends, in the summer of 23; however, processes have been put into place. The staff have been trained, the culture has turned around, and the staff morale has visibly improved.

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Review from Sarah B (Daughter of Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful and caring place. From our first visit to Springwater Lodge to meet the manager to the morning my mum passed away, the staff were truly wonderful. My mum was only here for 36 hours following a 4-week stay in the hospital having had a major stroke at age 98 years. The staff and the manager
looked after both my mum and our family (elderly husband and three adult children) with such care, compassion and respect.
My mum's passing was made so much gentler with the kind and supportive staff and the manager. Nothing was too much trouble.
Once we had decided we wanted Mum to be moved to Springwater Lodge for palliative care, the manager acted very quickly and efficiently to help with the transfer. As a family, we are so pleased that Mum was able to have her final 36 hours in such a warm and homely environment.
Thank you so much to all of you.

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Review from Jackie W (Daughter of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very welcoming and approachable and go out of their way to make all the residents feel safe and content, and their needs are appropriately cared for. Relatives are kept up to date on their relative's overall well-being. Residents are encouraged to join in the activities provided to promote
social interaction.

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Review from Carole R (Daughter of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff, from the carers, the nurses, the kitchen staff and the manager are all very helpful and kind and listen to what you have to say. The care for my mother is excellent. Mum settled straight away and is happy.
10 out of 10.

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Review from F C (Daughter of Resident) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has dementia and is childlike.
She has been welcomed at the home and looked after well by the friendly staff.

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Review from Michael E (Son of Resident) published on 2 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From my mum arriving the staff were excellent. Very kind and caring and made her comfortable during her stay. The home is exceptionally clean and rooms were well furnished. Would recommend to anyone looking for a care home.

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Review from Paul K (Son-in-law of Resident) published on 2 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst my father-in-law was only in residence at Springwater for a short period at the end of his life, we found the staff to be excellent in the care and compassion they provided. We would have no hesitation in recommending Springwater to other people looking for a home for an elderly relative.

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Review from Matt S (Son of Resident) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This was the first time we had any dealings with a care home. After looking at several, we decided this looked the best for our father. After he had settled in, visiting was lovely. The staff are just fantastic, so lovely, they go above and beyond. I can't recommend them highly enough. I don't worry
about him being there at all; he loves it too, really getting involved with the entertainment they put on for all of the elderly there. Just wonderful.

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Review from Paul N (Son of Resident) published on 20 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A happy, loving environment for Mum.
Staff are friendly, diligent and you can see they really care.
We were concerned when Mum had to go into a home. But this was soon dispelled. It really is the best and safest place for Mum.

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Review from Tania P (Daughter of Resident) published on 18 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been here for about 4 weeks on palliative care and all the staff are lovely, caring, kind and thoughtful.
They are making his time here lovely.
He’s very happy.
It’s very clean and modern, lovely with all the Christmas decorations, very warm and a happy place to be.

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Review from Jacqueline B (Daughter of Resident) published on 13 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Springwater Lodge for 7 months and is very happy. She loves community life and all activities. She has gone from being hyper stressed when she came, to feeling relaxed and at home. The carers are friendly and responsive.

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Review from C W (Niece of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was in here for just over one week before he passed. Me and my sister travelled from Liverpool and stayed with my auntie and him for four nights and days. What a fantastic care home with exceptional staff - nothing was ever too much trouble for any of them, and their care and genuine compassion
were outstanding to not just my uncle but my auntie as well. Thank you all so much.

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Review from Lee R (Son-in-law of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been in Springwater Lodge Care Home for five weeks. I would just like to say how every single staff goes above and beyond for the care of my mother-in-law. They are so friendly and thoughtful, from the care staff, management, kitchen staff, maintenance and night staff, every single
one. I would like to say a big thank you to each and everyone. Thanks.

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Current Review Score: 9.8 (9.776)

Overview of Review Score

The Review Score of 9.8 (9.776) out of 10 for Springwater Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.776 for Springwater Lodge Care Home is calculated as follows: ( (216 Excellents x 5) + (51 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 272 Ratings = 4.776

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Springwater Lodge Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Aug 2023

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (18)

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Meet the Team (0)

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Frequently Asked Questions about Springwater Lodge Care Home

What types of Care is Springwater Lodge Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Springwater Lodge Care Home provide?

Palliative Care, Day Care, Convalescent Care & Separate Specialist Dementia Care Unit are other types of care provided.

How many Rooms does Springwater Lodge Care Home have?

There are 50 Single Rooms.

What are the Facilities & Services at Springwater Lodge Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Springwater Lodge Care Home to the centre of Nottingham?

6.5 mile(s) as the crow flies, distance by road may be significantly further.