Springwater Lodge Care Home

10 Smithy View, Calverton, Nottingham NG14 6FA
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9.8 81 Reviews
  • Springwater Lodge Care Home, Nottingham
Ideally located in the scenic village of Calverton, not too far from the hustle and bustle of Nottingham, Springwater Lodge Care Home provides high quality and person-centred residential, nursing and residential dementia care in a friendly and welcoming setting.

The whole team, from care to kitchen, is on hand to help you or your loved one settle into life in the home, and every aspect of care provision is completely personalised to not only ensure every resident receives the support they need, but that they are also living a life that makes them happy.

The varied and enriching activities programme, designed by the Wellbeing Coordinators, offers a range of things for residents to participate in, whether that be continuing well-loved hobbies or learning something new. Meanwhile, the catering team work hard to create menus that reflect nutritious options as well as meals that residents enjoy, suited to their personal tastes and dining requirements.

Inside, Springwater Lodge offers a tranquil space where the ethos is centred on making people feel at home. The three sitting rooms offer views of the garden and are a great space to relax and spend time with others and the en suite bedrooms ensure there is always a private space to retreat too. Additional features include an onsite hairdressing salon, a quiet room and a conservatory, where each season can be enjoyed from the comfort of indoors.

The team understand that the move to a care home can be challenging, but through a well designed space and care that you can rely on, residents are sure to feel safe and at home at Springwater Lodge.

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Care Provided by Springwater Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Diane Bruce (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Springwater Lodge Care Home Reviews (81)

Total of 81, showing 21-40
9.8

Springwater Lodge Care Home has a Review Score of 9.8 (9.776) out of 10, based on 24 reviews in the last 2 years. Over all time Springwater Lodge Care Home has 81 reviews.

Overall Experience

  • 65
  • 15
  • 1
  • 0
  • 0

Date Published

81
3
7
24
57

Review from S S (Grandson of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing service, always polite. All the staff are very accommodating and patient with all family that come to visit. All staff are very quick to solve any concerns or problems that arise. Kind regards from the entire family.

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Review from N R (Granddaughter of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are so lovely, friendly and so helpful. They go above and beyond to not only make sure my grandma is looked after, but also me and all my family. There is no better place I’d rather have my grandma in her last days.

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Review from S R (Son of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is in this home at present and the care Mum has received from the start has been amazing. All the staff are so caring, understanding, kind and considerate. Their care and love is second to none. We are very happy and can't thank you all enough.

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Review from Sally H (Daughter of Resident) published on 13 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to Springwater Lodge Nursing Home directly from the hospital as a fast track in November 2022. Before the admission, we contacted the home and received a professional and warm response from our initial enquiry and a warm welcome to visit the home at any time.
Mum became a resident
of the home from late November for five months until April, when she sadly died.
During Mum's time at the home, she was taken care of with great care, dignity, compassion and kindness by every member of the staff team that she encountered - from the laundry lady, caretaker, domestic and care staff and all of the nursing team.
Mum's needs increased significantly during her time in the home, but every change was anticipated, where possible, and much care and consideration was taken about how Mum's dignity could be respected. As a family, we were supported to be at the home as much or as little as needed. We were made to feel very welcome and got to know everyone by name.
Thank you for everything

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Review from Karen J (Daughter of Resident) published on 6 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came to Springwater Lodge from the hospital after breaking his hip. We have been impressed with the staff and the care he has been given. His medication has been given on time, and the staff responds quickly when Dad presses his buzzer. The staff are friendly and caring, and it is reassuring
for us as a family that there are nurses available. Dad is really enjoying the food, and when it is time for a meal, the staff bring a small sample of what is on offer so that Dad can see what he fancies. They even have supper too! His room is kept clean and tidy, and Dad has been having regular showers. Monitoring of his condition is well done, and we can talk to staff anytime. We feel reassured that Dad is receiving good care in a friendly and caring environment.

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Review from David P (Respite Resident) published on 1 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good and very friendly.

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Review from Brian G (Resident) assisted by family/friend published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Got no arguments; the care I get is excellent.

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Review from Ian W (Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all friendly. One lady is very helpful.

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Review from J W (Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly.

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Review from Clemency H (Resident) assisted by family/friend published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy to be living at Springwater where I feel well looked after, comfortable, and treated with great dignity and outstanding kindness.

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Review from E M (Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like it here for friendships, and especially the staff.

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Review from Elizabeth T (Daughter of Resident) published on 13 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When Mum moved in after suffering six years of Alzheimer's, our family would never have believed she would receive a new lease of life and go on for a further five and a half years. Dedicated staff gave Mum 100% in every area of her wellbeing, going the extra mile throughout the rest of her life. Mum
blossomed in mind and body through music, activities, outings, food and companionship. It was a real blessing to relatives to see Mum so happy and to know the staff expertise would allow Mum to remain living there until the end of her life. When that time came, it was a great comfort to know the staff cared enough to be with Mum in her final moments.

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Review from W C (Daughter of Resident) published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care has been excellent.
Lovely staff.

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Review from Sue H (Daughter of Resident) published on 11 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was an emergency admission for end of life care. At all times she was treated with respect and kindness by all staff. On visiting mum she was always happy with her treatment. Her nursing care was excellent always kept as comfortable as possible. On the standards of care, my mum received the four
weeks there, I would definitely recommend this home. Due to COVID restrictions, things are very different but the home managed my visits with utmost care following guidelines.

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Review from Julie S (Daughter of Resident) published on 11 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted for end of life care. She was well cared for, the staff at all levels and within all roles were friendly, caring and professional. Thank you so much.
Our visits during Covid restrictions were so appreciated and well managed. Nothing was too much to ask. Mum was happy and that
was so important to us.

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Review from M P (Respite Resident) published on 5 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think my visit has been very good.

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Review from Louise G (Daughter of Resident) published on 30 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad recently moved into this care home, because of covid and living 2 hours away I've been unable to visit but the staff have been brilliant at letting me zoom call him weekly. He always looked nice and clean and well looked after. He has a new chair that supports him much better than a wheelchair.
Even though my dad has dementia I feel like he's got a bit of life back rather than laying in bed all the time like he used to in his old care home. I got to have a window visit today with my dad and from what I have seen the home was very clean and looked fully staffed. Massive thank you to everyone that looks after my dad, I work in care myself and I know how hard it is normally, nevermind with covid19 added on top. I am truly grateful.

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Review from Terri S (Daughter of Resident) published on 21 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother is well cared for during a very difficult time for both residents and staff. The last time I visited she looked lovely, her hair had obviously been washed and brushed and she seemed quite contented. I can only thank the staff once again for the kindness shown when caring for my Mum.

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Review from J S (Brother of Resident) published on 18 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Review wonderful chance to see my brother again, great support.
Well organised, feeling safe. Zoom meeting kindly arranged for weekend by the activities coordinator. Excellent in all ways.

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Review from N G (Son of Resident) published on 18 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Went well, best that can be done in these times. Thank you.

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Current Review Score: 9.8 (9.776)

Overview of Review Score

The Review Score of 9.8 (9.776) out of 10 for Springwater Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.776 for Springwater Lodge Care Home is calculated as follows: ( (216 Excellents x 5) + (51 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 272 Ratings = 4.776

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Springwater Lodge Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Aug 2023

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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