Stoneyford Care Home

173 Stoneyford Road, Sutton-in-Ashfield NG17 2DR
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9.1 66 Reviews
  • Stoneyford Care Home, Sutton-in-Ashfield
Stoneyford is a purpose-built care home that offers residential and residential dementia care for up to 51 people. The extensively trained team will deliver all the nursing and specialist care and support services that your loved one requires.

The home has a friendly, family atmosphere in which people are encouraged to eat, celebrate and plan special occasions together. Daily life is thoughtfully designed to support mind, body and soul.

Residents have a choice of sitting rooms, dining areas and quiet reflection areas, as well as a sun lounge and chapel. There are landscaped gardens with mature trees, a favourite place to relax or socialise with friends and family. Local shops and amenities are close by.

Residents are welcome to decorate their rooms with small items of their own furniture and belongings.

All Residents receive the kindest possible care. Each Resident’s personalised care plan considers not only their medical, personal and dietary needs, but also their individual likes and dislikes, religious preferences, and any suggestions from family members as to how the team can support them.

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Care Provided by Stoneyford Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 58 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rugma Mohan (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (58)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016
    • Number of floors: 2

Funding & Fees Guide for Stoneyford Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £800 – £990
    • Self-Funded Residential Dementia Care £800 – £990
    • RESPITE Self-Funded Residential Care £800 – £990
    • RESPITE Self-Funded Residential Dementia Care £800 – £990
  • (these prices are only a guideline, please contact Stoneyford Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking can be found directly on the grounds of Stonyford


Stoneyford Care Home Reviews (66)

Total of 66, showing 21-40
9.1

Stoneyford Care Home has a Review Score of 9.1 (9.062) out of 10, based on 7 reviews in the last 2 years. Over all time Stoneyford Care Home has 66 reviews.

Overall Experience

  • 39
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59

Review from Michael H (Son of Resident) published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have found all staff to be very caring, curious and amiable. Mum seems to be enjoying her respite care and feels at ease with everybody.

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Review from Wayne S (Resident) assisted by family/friend published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care and attention has been exemplary. There is a distinct welcoming atmosphere, and I have been made to feel very welcome. The staff are all welcoming and kind and are always happy to help me. The catering has been second to none, and the food choices have been excellent and varied.

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Review from Neil M (Partner of Resident) published on 11 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel my partner has been very well cared for. She is looking a lot better since arrived from the hospital into Stoneyford Care Home. I feel she is ready to come home. A big thank you to all the staff.

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Review from Harry D (Grandson of Resident) published on 8 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma went into this care home in September, and it has been great. The carers are very friendly, and they look after her very well. She is very happy, which I can tell when my mum and I go to meet her in the garden (which is beautiful and very well kept). The home is very clean, and the food,
according to her, is delicious. She always talks excitedly about it when we go to see her. The other residents are very nice to her, and she has already made lots of friends. As the lockdown ends, it will be very nice to go inside the home and meet some of them. The care home has lots of different activities such as afternoon tea, which they enjoy lots, arts and crafts, such as making things for VE Day last month, and watching and singing along to songs. When the restrictions are eased, Grandma can go on trips to places like the Lawn and animal sanctuaries on the minibus. She is very happy, and it is a great place for anyone looking for a relaxed and friendly place to be.

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Review from N S (Son of Resident) published on 25 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is getting really well looked after. The staff are caring and good st what they do. I feel my dad is safe and happy here.

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Review from G R (Son of Resident) published on 7 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff to be very helpful, friendly and informative on any questions I have regarding my mum and her welfare and needs. I have personally noticed that my mother is looked after exceptionally well at all times and she is always well presented and turned out whenever I see her. All in all an
exceptional job done by exceptional staff.

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Review from D R (Resident) assisted by family/friend published on 5 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like living at Stoneyford Care Home. I like the food here.

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Review from S A (Son of Resident) published on 28 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff look after my relative well. You can tell it is a demanding job and they are kept busy but they make sure the people are well cared for. The trips where they take the people are excellent and I like how they have different decorations and activities.

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Review from Maralyn M (Niece of Resident) published on 26 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Stoneyford is a lovely care home. All the staff are very friendly, the rooms are lovely and clean and I must say the manager is lovely and pleasant and can't do enough for you.
The food is well presented.

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Review from Ruby B (Regular Volunteer) published on 7 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visited today to help with a coffee morning. The attendance was very few people came. The residents and staff seemed happy and relaxed. It was a shame that so much effort has been put into the coffee morning.

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Review from J B (Friend of Resident) published on 3 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant environment, staff are caring and attentive. Lots of activities planned.

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Review from Reginald T (Relative of Resident) published on 13 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the care and hopefully I can persuade her to come next year!

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Review from Annette H (Daughter of Resident) published on 29 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum had a ten day stay at Stoneyford and the care she received was excellent, the staff were really friendly and caring and nothing was too much trouble for them. I was very initially apprehensive about leaving her but after I visited her and saw she was happy and comfortable, it was a huge weight off
my mind.
A big thank you to you all, you do a fabulous job.

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Review from J D (Granddaughter of Resident) published on 19 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent management, kind, caring and always willing to push the boundaries to make my grandparents' stay the best it can be.
The cook always goes the extra mile. She takes pride in her work and spends time with the residents. All staff worked hard to make my grandad's 95th birthday extra special.
Thank you.

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Review from Diane T (Wife of Resident) published on 21 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Yes, happy with the care at Stoneyford as is the family.

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Review from John A (Resident) published on 27 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find this care home excellent value in every way. Pleasant staff, cleanliness, food and attention to detail in every way possible.

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Review from Terence T (Husband of Resident) published on 22 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Stoneyford Care Home for 2 weeks respite care. The support given to both of us has been excellent. There has been a good rapport between staff and visitors and visits have been a pleasure to attend. Many thanks to the management and staff.

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Review from R S (Resident) published on 17 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Company and food.

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Review from Diane T (Wife of Resident) published on 1 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff in all areas have answered any questions when asked and include me and my family in any activities going on if appropriate. I always feel welcomed when I enter the home and leave feeling my husband is well cared for.

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Review from D E (Sister of Resident) published on 1 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has settled in well ar Stoneyford. She likes her room and did not want to change pictures for ones at home, she liked the Stoneyford pictures. She likes the outlook from her bedroom and the lounge. All staff are caring and friendly.
The manager is very approachable.

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Current Review Score: 9.1 (9.062)

Overview of Review Score

The Review Score of 9.1 (9.062) out of 10 for Stoneyford Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.759 for Stoneyford Care Home is calculated as follows: ( (66 Excellents x 5) + (14 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 83 Ratings = 4.759

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.303 Points relating to the number of positive Reviews for Stoneyford Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6. 7 Positive Reviews ÷ 11.6 = 0.603

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Jul 2024

Overall
Inadequate

  • Caring

    Inadequate

  • Effective

    Inadequate

  • Responsive

    Inadequate

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Rugma

Rugma Mohan

Job Title: Home Manager

My name is Rugma, and I am delighted to introduce myself as the new Manager of Stoneyford Care Home, now proudly part of Serene Care.


I bring over nine years of experience in health and social care management, along with a strong academic background. I hold a master’s degree in business administration, a Bachelor's degree in IT, a Level 5 Diploma in Leadership and Management in Adult Care, and a Level 7 Diploma in Strategic Management and Leadership. This diverse skill set has enabled me to effectively manage both the care and operational sides of the home, ensuring that we consistently deliver high-quality, person-centred care.


At Stoneyford, my main priority is to create a nurturing, supportive environment where residents feel safe, valued, and truly at home. I believe that exceptional care starts with a dedicated, well-trained team, and I am deeply committed to the professional growth and development of our staff. By fostering a positive, collaborative atmosphere, we can ensure that our residents receive the best possible care and our team feels inspired and empowered.


In the coming months, I will be focusing on enhancing the quality of care, streamlining operations, and creating a welcoming space for residents, families, and staff. I also envision Stoneyford becoming a vibrant community hub, where local residents and families can engage and benefit from our expertise in residential, dementia, and end-of-life care.


I believe in maintaining open communication and operate with an 'Open Door Policy.' If you'd like to learn more about Stoneyford or discuss how we can continue to improve, I would be more than happy to meet for an informal conversation. Together, we can make Stoneyford a place where everyone feels at home.