Woodleigh Care Home

Norfolk Drive, Mansfield NG19 7AG
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9.4 51 Reviews
  • Woodleigh Care Home, Mansfield
Woodleigh Care Home offers both long and short term care services to residents in an environment which is friendly and homely.

Staff provide round the clock care to residents and always have a fully qualified nurse on duty as well as trained care assistants.

The home has both single and companion rooms on offer for residents, which have been tastefully decorated and furnished throughout. Friends and family are welcome any time into the home and overnight accommodation can be provided for those on longer visits.

Woodleigh Care Home is safe and secure, with specially designed gardens suitable for older people to enjoy spending time in.

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Care Provided by Woodleigh Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Ashley Baird (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2010

Funding & Fees Guide for Woodleigh Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Please contact the home to organise an assessment with one of our experienced clinical leads.
    We can then give an accurate average weekly fee.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please feel free to visit relatives or friends whenever it is convenient for the resident.


  • Parking

  • Plenty of parking on site, close to the town centre and just over the road from Tesco.


Woodleigh Care Home Reviews (51)

Total of 51, showing 21-40
9.4

Woodleigh Care Home has a Review Score of 9.4 (9.403) out of 10, based on 12 reviews in the last 2 years. Over all time Woodleigh Care Home has 51 reviews.

Overall Experience

  • 40
  • 7
  • 0
  • 2
  • 2

Date Published

51
2
11
12
39

Review from Cara F (Daughter of Resident) published on 31 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot thank the Woodleigh team enough for the care, compassion and love shown to our mother. The team went above and beyond to make sure her stay with them was a positive, safe and comfortable experience as she was on palliative care. They kept us up to date every step of the way with regular communication
and nothing was too much trouble, especially at the end when we stayed at the home for several days. The team at Woodleigh are a real family and made us feel a part of that family. The manager's door was always open for us to chat and make sure we were okay too.
Thank you, team Woodleigh for making our mother's final few months a positive time in sad circumstances. You are an outstanding team of dedicated, caring, friendly and committed staff and should be very proud of yourselves.
She adored you all.
We would highly recommend Woodleigh Christian Care Home.

Reply from Sarah Milnes, Registered Manager / RGN at Woodleigh Care Home

Thank you so much for your kind and thoughtful words. I will be sure to pass it on to the team. It has been an absolute pleasure to get to know you all during what has been a very difficult time for you all. We feel honoured and privileged to have been chosen to care for, nurse and love such a wonderful lady. Her kindness and love shone through in you as a family, which is a testament to what a special lady she was to you all.


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Review from Debra C (Daughter of Resident) published on 14 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Cannot thank the Manager and her team enough. They really care for my mum and her well-being. She looks so happy since she’s been in there. She wasn’t herself at all before she went into Woodleigh but she is definitely Mum again. Thank you for looking after our mum.

Reply from Sarah Milnes, Registered Manager at Woodleigh Care Home

Thank you so much for your wonderful comments. I know how difficult these past few months have been. I think I speak for everyone at Woodleigh when I say, we are so glad to have your mum back with us, enjoying her time with family and making new friends daily. Your mum certainly keeps us all entertained. Thank you for your support and kind words - it's been such a pleasure getting to know you all, as a family.


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Review from Jo W (Granddaughter of Resident) published on 11 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandad spent Christmas and New Year 2020 / 2021 for respite and his final few weeks, during the lockdown. He had a wonderful time and was made to feel like part of a family, when we weren't able to see him, due to restrictions. The staff were very caring and kept us up to date on Grandad's health
care and made time to let us speak to him via telephone. They cared about us as a whole family. I would highly recommend them.

Reply from Sarah Milnes, RM / RGN at Woodleigh Care Home

Thank you for your lovely comments, I will pass this on to the staff. We all quickly fell in love with your grandad and his beautiful singing! Although he was only with us a short time he has certainly left an impression on our hearts. It was a honour to care for him in his final weeks and days. We send our condolences to all of your wonderful family and thank you for your kindness at what is sure to be a difficult time.


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Review from Davina K (Niece of Resident) published on 26 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband's aunt started with mental health issues in 2013 and after numerous stays in a facility, it was decided that she needed 24-hour Nursing Care. The search began for a suitable home in October 2017. We could not wish for anywhere better than Woodleigh. The home is just that, a home where the
residents are treated with the utmost respect, but as family. Nothing is too much trouble, there are always hugs and kisses for those that need them. Reassuring words and so much love and compassion for all. If you ask her anything about the home, she will tell you straight that we could not have chosen a better home for her. She will also tell you that the staff are marvellous. Due to the Covid lock down, the staff have managed to keep family connected and visits have been possible via the Pod. Our Aunt told us that if we couldn't get to see her 'we were not to worry as she was so well looked after by all the staff'.

Reply from Sarah Milnes, RM at Woodleigh Care Home

Thank you so much for your kind words, its been a difficult time for everyone, not least for our wonderful families who have been unable to see our amazing residents. We are so pleased that you have faith in us. We are so privileged to care for such beautiful souls and get to become a part of your family as much as you become a part of our Woodleigh family. We look forward to seeing you all again, stay safe.


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Review from Matt P (Son of Resident) published on 14 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

From a palliative perspective, my mum overall had a terrible experience here. But unfortunately, I cannot elaborate as I have to be careful what I say due to the "censorship policy" so I won't go into detail. This place advertises as offering palliative care but we felt they were unable to offer adequate
palliative care. My mum couldn't wait to leave and we finally managed to get her into a hospice. Staff levels were so inadequate at evenings and weekends. Very poor levels of communication between staff. I had to buy my own mum a TV aerial which is shocking when they charge a grand a week and can't even provide a working TV. Some rooms had dirty walls and carpets. If I were to leave this on a good note, the food was good and two members of staff were particularly helpful. All in all, I would not recommend Woodleigh Care Home to anybody needing palliative care and this added more stress to an already stressful situation.

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Review from Alan T (Friend of Resident) published on 21 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I have telephoned several times to see how my friend is and they say he is okay. I stated that l could no longer get through to him on his mobile, one said it was broken, one said he is out of credit so l said can you get him to phone me and they said he can get you on his iPad okay, they said they
will tell him. On all occasions, no reply and with Covid, l cannot visit as l am vulnerable myself in my eightieth year. The reason for me writing, I have just seen a picture of him at the home on Facebook and to me, he has gone downhill in such a short time. l am desperate to have a conversation with him. At this present time, l do not think this care home is very christian at all.

Reply from Sarah Milnes, Registered Manager / RGN at Woodleigh Care Home

I am so sorry you felt the need to write a review before visiting our lovely home or speaking with the team, without consent from residents or their power of attorney/next of kin we cannot give personal details via the telephone or any other means.
I am glad that you and I have spoken and made video calls with the resident in question before and after this review was written, and are now aware of the developing needs and situation.
The team and I look forward to welcoming you into the home once coronavirus restrictions are lifted.
Stay well and stay safe.


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Review from S H (Daughter of Resident) published on 22 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is fabulous. The staff are extremely helpful and caring, I have no doubt that mum is in the best place possible especially this year with the Pandemic situation being so difficult for our elderly. The screened visiting room is brilliant so that we can see our mum and talk to her face to
face with a member of staff who is a real credit to this home. Heartfelt thank you.

Reply from Sarah Milnes, Registered Manager RGN at Woodleigh Care Home

Thank you so much for your kind words; I will pass these lovely comments on to the staff. We are living in very strange times, but it has been made so much easier by the support from relatives like yourself. It is a pleasure to care for everyone who lives at Woodleigh, we can't wait to welcome you back, hopefully, in the not too distant future! Stay safe!


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Review from Lorraine R (Daughter of Resident) published on 4 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother really struggled when she realised she was going into a care home. But I can only praise all the staff at Woodleigh in helping my mother to settle and always keeping me informed of how she is. My mother does want to come home, that is only natural but she is happy and well cared for. Nothing
is too much for the staff here, they care about their residents and are always polite and caring to us on visits or phone calls.

Reply from Sarah Milnes, Registered Manager RGN at Woodleigh Care Home

Thank you for your kind words, we aim to make mums time with us as fun and as special as possible, we love having such a character!


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Review from Rachel J (Daughter of Resident) published on 27 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum got moved here from the hospital for end of life care back in March. Even though we couldn’t visit, we were able to keep in touch. And through their care, she improved a bit until her passing in September.
I and my brother can not thank the staff enough for their care.

Reply from Sarah Milnes, Registered Manager RGN at Woodleigh Care Home

Thank you so much for your kinds words, we remember your mum fondly, so kind and an absolute pleasure to care for, we are extremely privileged to care for such wonderful people.


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Review from Tasha T (Daughter of Resident) published on 25 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum's been in this care home for over a year now, and honestly, we couldn’t have found a better place for her. All the staff are so thoughtful going above and beyond for mum, and the care they have given her is exceptional.

Reply from Sarah Milnes, Registered Manager RGN at Woodleigh Care Home

Thank you so much for your kind words, we really do appreciate it. We are proud to provide an exceptional service to people we love and care for.


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Review from Bethany C (Granddaughter of Resident) published on 30 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nana got moved to Woodleigh from another home due to needing beds because of Coronavirus. Today was the first time I got to see her since lockdown, and she seems so much healthier than when I last got the chance of seeing her! She’s put on weight and she seems genuinely happy which is something I’ve
not seen in the longest time, thank you for truly caring for her and I can trust that she is in safe hands! No matter how much of a pain I can guarantee she is! We all appreciate everything that you do every day to make her feel safe and loved.

Reply from Sarah Milnes, Manager at Woodleigh Care Home

Thank you so much for your kind words, in what is a very strange and trying time for us all, we appreciate such lovely comments. We love our residents, who are our family and to see such a vast improvement in someone makes it all worthwhile, it really is our pleasure!


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Review from Shirley W (Wife of Resident) published on 12 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodleigh care home has wonderful, caring, loving staff; always welcoming, very clean, comfortable bedrooms, lovely food and well kept beautiful gardens. First-class interaction with all the residents. I can't thank them enough; they go above and beyond.

Reply from Sarah Milnes, Registered Manager / Registered Nurse at Woodleigh Care Home

Thank you so much, Shirley, we love having you and 'Wag', we miss you and cannot wait until we are back to 'normal', stay safe, thank you for always supporting us xx


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Review from A W (Son of Resident) published on 5 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was transferred here from the hospital for end of life care. This was an upsetting time for us, but Mum has been looked after very well and always given lots of respect. All of the staff are very friendly and happy; always willing to answer any questions or worries we have. We can't thank
all of the staff for the hard work, love and support they give enough!

Reply from Sarah Milnes, Registered Manager / Registered Nurse at Woodleigh Care Home

Thank you for your lovely review, we always aim to provide the best possible care available, we are an extremely close and proud team. We can't imagine how difficult it has been for you as a family, especially at such an unprecedented time. I will pass on your kind words to the staff and we are so privileged to be able to care for your mum.


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Review from Stacey T (Daughter of Resident) published on 8 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Woodleigh are amazing. They always go above and beyond their normal jobs and nothing is too much hassle.
The care that they have given my mum has been exceptional and me and my sister couldn’t thank you enough.

Reply from Sarah Milnes, Registered Manager /Registered Nurse at Woodleigh Care Home

Thank you for your lovely comments, I will pass these on to the staff, we are so grateful for the opportunity to care for people like your mum, it really is a pleasure.


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Review from A P (Son of Resident) published on 26 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodleigh is a home from home. Caring, warm-hearted staff, or rather extended family members! The owner is always on hand or readily available, and a more caring individual than many an owner of a business. Woodleigh provides a wonderful environment for the residents and their families.

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Review from J S (Wife of Resident) published on 12 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home is like a home from home. Within a week all the staff knew me as well as my husband. Everyone was really friendly as well as doing their jobes - whether in the office, nursing, caring, cleaning, laundry etc. They always have time for the resident, family and friends.

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Review from K D (Daughter of Resident) published on 12 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum became a resident at Woodleigh in August 2015, aged 91, with progressing dementia and severe mobility problems. As a family, we felt, having reviewed several care homes, that her needs would be best met at Woodleigh. Settling in was a problem for her as she had been cared for 24/7 by her daughters
for 2 years. She did adjust, making friends. There have been many changes in both members of staff, and naturally with residents. At present, she is the oldest. At present, there are many, long-serving staff, and I feel the level of care is excellent. Mum is shown a lot of affection and treated with dignity.

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Review from David A (Son of Resident) published on 12 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad came to Woodleigh after a very bad experience with a different unconnected nursing home. From the moment he arrived we have been delighted with his care. The staff are so kind and patient, they genuinely care about the residents. As family members, we have been made to feel extremely welcome and
our input into Dad’s care needs has been welcomed.
There is a program of enrichment activities for all the residents to stimulate them. The food is very good. The manager and owner are always available for a chat or to explain anything we’ve been unsure about.
The thing that makes Woodleigh really special is that they care they offer us as family members, we really have been made to feel part of the “Woodleigh family”.

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Review from Wendy C (Daughter of Resident) published on 26 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has vascular dementia. She went to live at Woodleigh on 7th August 2019. Staff made my mum and our family very welcome. Mum has only been there a few days and I have seen a difference in her. The owner of the home also introduced himself to us and made us feel welcome. The manager is also very
nice. Thank you all.

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Review from Steve S (Son of Resident) published on 2 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad entered Woodleigh in July 2017 with acute vascular dementia.
Throughout his time at Woodleigh his care has been excellent.
The staff and management have always treated him with care and dignity and any concerns that we have raised with management have been dealt with swiftly.
Unfortunately Mum
is now also in Woodleigh. She has also been treated with the utmost respect.
A big thank you to all concerned.

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Current Review Score: 9.4 (9.403)

Overview of Review Score

The Review Score of 9.4 (9.403) out of 10 for Woodleigh Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.403 for Woodleigh Care Home is calculated as follows: ( (103 Excellents x 5) + (12 Goods x 4) + (7 Satisfactorys x 3) + (11 Poors x 2) + (6 Very Poors x 1) ) ÷ 139 Ratings = 4.403

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodleigh Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 18 Mar 2025

Please contact the Home for additional details.


Awards / Recognitions (4)

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Meet the Team (1)

Ashley

Ashley Baird

Job Title: Home Manager

I feel that here at Woodleigh we put emphasis on each resident as an individual, promoting their choices and enabling them to maintain links with the wider community. There is a wide activities programme and all staff work together to encourage people to continue their long-term hobbies and take up new ones.


I believe the only way to achieve the very best care, is to have a well-trained and dedicated staff team, all of whom possess all the core values and beliefs that I and the company feel are essential to be a part of the Woodleigh Care Home. This is achievable through robust recruitment processes and by providing up-to-date, relevant training programmes. I enjoy working together to provide the most homely and best care experience for your loved ones.