Wren Hall Nursing Home

234 Nottingham Road, Selston, Nottingham NG16 6AB
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9.8 83 Reviews
  • Wren Hall Nursing Home, Nottingham
Wren Hall Nursing Home is a purpose-built accommodation linked to the original Wren House set in its own mature grounds of approximately two acres. It is situated at 234, Nottingham Road, Selston, a quiet village in Nottinghamshire, only a few minutes from Junction 27 on the M1 motorway.

Day to day running of the Home is led by the Manager/Matron, Mrs Astle, who as a Registered General Nurse, works "Hands on" acting as role model team leader, mentor and friend. The Wren Hall team comprises a total of around sixty five persons dedicated to providing the highest quality of nursing care, twenty four hours per day, to all Residents.

Wren Hall is equipped with modern up-to-date facilities in accordance with the NHS and the National Care Standard Commission's guidelines. Wren Hall accommodates a community of forty-one Residents, who are elderly and frail and may be physically or mentally disabled, all of whom require nursing care.

The accommodation is laid out on two floors with eleven rooms on the ground floor and nineteen on the first floor. A passenger lift in the reception gives ready access to the upper floor.

Please visit their website for further details.

Care Provided by Wren Hall Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Wren Hall Nursing Home Ltd
  • Person in charge
  • Anita Astle (Managing Director)
  • Admission Criteria
    • Ages 45+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (7)
    • Single Rooms with ensuite Wet Room (25)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1989
    • Last Refurbishment: 2011
    • Number of floors: 1

Funding & Fees Guide for Wren Hall Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,536 – £1,900
    • Self-Funded Nursing Dementia Care £1,536 – £1,899
    • RESPITE Self-Funded Nursing Care £1,350 – £1,584
    • RESPITE Self-Funded Nursing Dementia Care £1,350 – £1,585
  • (these prices are only a guideline, please contact Wren Hall Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Wren Hall is open to visitors 24/7.


  • Parking
  • Wren Hall has specific visitor parking situated near the entrance of the building and has disabled parking.


Total of 83, showing 1-20
9.8

Wren Hall Nursing Home has a Review Score of 9.8 (9.849) out of 10, based on 20 reviews in the last 2 years. Over all time Wren Hall Nursing Home has 83 reviews.

Overall Experience

  • 75
  • 8
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Wren Hall is friendly and welcoming. In Woodnook Lounge the staff work as a team, interacting well and setting the home for the lounge. When not involved in a specific task they will spend quality time sitting with a resident. Activities are provided and the residents are given the independence and
freedom commensurate with their needs. Personal care is discreet. Nursing and day-to-day care are of the highest standard. A visit is always a pleasure.

Reply from Anita Astle, Manager at Wren Hall Nursing Home

What lovely feedback to read, thank you for taking the time to leave us a 5-star review and we are glad that your visits are always a pleasure. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

I am writing to express my heartfelt gratitude for the exceptional care and support provided by the staff at Wren Hall Nursing Home to my mum. The compassion, dedication, and professionalism demonstrated by the care staff have made a significant difference in her well-being and quality of life. The
care team has consistently gone above and beyond to ensure my mum's comfort, dignity, and happiness. Their attentive and personalised approach has not only met her physical needs but also supported her emotionally, which has been incredibly reassuring for our family. Their efforts have made a profound difference, and we are deeply grateful for their unwavering support. We are truly grateful for the exceptional care provided and for the peace of mind it brings to know that my mum is in such capable and caring hands. Thank you once again for all that you do. Warm regards.

Reply from Anita Astle, Manager at Wren Hall Nursing Home

Thank you for taking the time to review Wren Hall. Your kind words of praise are greatly appreciated. We also appreciate you trusting your Mum into our care.


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Overall Experience  Overall Experience 5.0 out of 5

The family members and residents are cared for with much dignity and friendliness but in a very professional manner. The residence is kept very clean and tidy by excellent cleaners. The catering is perhaps a little inconsistent but the food is wholesome and varied. At about 3-month intervals family
members or friends are invited to have excellent special meals with their loved ones. There are lovely extensive gardens where family members can be taken around and can observe the trees and flowers. This home has a reputation of being the best for many miles around. No wonder it recently had a waiting list of 88!

Reply from Anita Astle, Manager at Wren Hall Nursing Home

Your review means a lot to us, and we thank you for taking the time to complete. We would appreciate your suggestions on how you feel we could improve our catering to make it more consistent.


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Overall Experience  Overall Experience 5.0 out of 5

Wren Hall is a home-from-home. I feel my husband is cared for, treated with respect and attended to when necessary. Food is varied and the carers are among the best.

Reply from Anita Astle, Manager at Wren Hall Nursing Home

Wren Hall is proud to be able to provide a home from home for your husband and it is our privilege to be able to care for him. Thank you for your feedback, it is greatly appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My elderly mum and dad have been attending the day centre, once a week, for 12 weeks now. Dad has Alzheimer's and Mum was really struggling to be home alone with Dad 24 hours a day. Attending the day centre has really lifted Mum's spirits, she looks forward to it every week. The staff are absolutely
marvellous. They are very attentive, caring and considerate but also make their time here fun and happy. Dad always comes home smiling. I would certainly recommend it to anyone thinking of using this wonderful centre.

Reply from Anita Astle, Manager at Wren Hall Nursing Home

Our Day Centre is privileged to be able to support your mum and dad on a weekly basis. We are pleased to know that they enjoy attending and that we are able to promote their well-being. Thank you for taking the time to leave this review, it really is great to know what a positive benefit the services we provide have on those who live in the community.


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Overall Experience  Overall Experience 5.0 out of 5

My first experience of Wren Hall began in May 2023 when my mother-in-law was a resident. She was so well looked after and was treated with care and compassion and was very happy from day 1 until she passed in December 2023. Now another chapter my mum is in Wren Hall and is being treated with the same
care, which is second to none. The nursing levels are first class, as Mum has leg issues with ulcers, we are informed of every decision made on Mum's behalf.

Reply from Anita Astle, Manager at Wren Hall Nursing Home

Thank you for taking the time to review Wren Hall Nursing Home. Thank you for your kind words. We are honoured that you have chosen Wren Hall as a home for your mother-in-law.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been attending Christine Bates Day Centre since December 2023 and she loves it. She initially started with one day a week and has currently increased to two days. The staff are great very warm and friendly. They really care, not just about the people attending the centre but also about the relatives,
it really is like being part of an extended family. The activities are always at the level of all attending the sessions. Keep up the good work and thank you, everyone.

Reply from Anita Astle, Manager at Wren Hall Nursing Home

Thank you for taking the time to review Wren Hall's Christine Bates Centre. We are delighted that you feel that we care about relatives as well as those using our services. Thank you for choosing Christine Bates to support your mum, we feel privileged!


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Overall Experience  Overall Experience 5.0 out of 5

My mother is obviously treated with respect and good attention. Her happy smile greets me every time I visit her and that says everything. All staff smile and greet every family member in Wren Hall every time they come into contact, confirming to a person with dementia that they are welcome and at home.
Thank you.

Reply from Anita Astle, Manager at Wren Hall Nursing Home

Thank you for taking the time to review Wren Hall. We are delighted your Mum is happy and settled and that you have confidence in our team through their smiles and acknowledgement. We are honoured that you have chosen Wren Hall as your Mum's home.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent staff and good service are given to Mum, and Mum enjoys going to the day centre.

Reply from Anita Astle, Manager at Wren Hall Nursing Home

Thank you for taking the time to review Wren Hall and Christine Bates Centre.
We appreciate you trusting your Mum into our care, a privilege that we do not take lightly.
Best Wishes


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Overall Experience  Overall Experience 5.0 out of 5

I moved my aunt from another care home to Wren Hall. The staff at Wren were all very helpful throughout and my aunt settled in very quickly, something I didn't expect as her dementia can make her unsettled in unfamiliar surroundings. I have been impressed with the amount of staff available for the residents
and how they have someone sit with them when they eat. The recording systems are excellent so we can trace things back if we need to.
Very happy so far.

Reply from Anita Astle, Manager at Wren Hall Nursing Home

I am so pleased to know you are satisfied and happy with the care provided to your aunt. Thank you for choosing Wren Hall as a 'Home' for your aunt and it is reassuring to know that we have enabled her move to be a stress-free and successful one. I would love to know how we can improve our facilities and value for money to gain 5 stars and would welcome your suggestions if you wish to contact me directly. Thank you for taking the time to leave us a review, it means a lot to us.


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Overall Experience  Overall Experience 4.0 out of 5

Nice home, good food and staff. Would like some outings.

Reply from Anita Astle, Manager at Wren Hall Nursing Home

Thank you for taking the time to write your review. I note that you would like some outings. I am aware that weekly you are taking on trips to your home to spend with your wife; to the bank and shopping as per your wishes. Please make your wishes regarding outings known to Management or your key worker and we will enable these as practicable.


I note that you have scored 4 or 3 stars for each service delivered, please can you give us details of where we can make relevant improvements to meet your expectations? Thank you for choosing Wren Hall as your 'home'. It is a privilege to support you.


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Overall Experience  Overall Experience 5.0 out of 5

Find the staff at Wren Nursing Home to be kind and caring to both family members, the clients, and to their relatives.
Feel included and welcome in Mum's care.
Mum's behaviour at times has been challenging. Noticed that the staff handle these situations professionally.
Appreciate the home helping
Mum get the continuing assessment to help with Mum's cost for care. I was included in the assessment.
Impressed that I can access Mum's care notes online. Feel this is transparent information Wren has made available.
Feel included in activities i.e bonfire night. Me and my family were impressed with the fireworks display and lovely food. Lovely to be able to celebrate with Mum with the support of the carers.
Carers have made a special effort in finding ways to help Mum feel calm. A life-like doll with a pushchair has been provided which has made Mum more contented.
Mum loves to wander. Carers make every effort to allow this.
Big thank you to you all.

Reply from Anita Astle, Manager at Wren Hall Nursing Home

Thank you for taking the time to write a review. We really appreciate this and the fact that you have trusted your mum into our care. It is our honour to support your mum and her family.
Best wishes


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Overall Experience  Overall Experience 5.0 out of 5

My husband was diagnosed with young-onset dementia, finding the right nursing home for him was extremely important to me. The first time that I visited Wren Hall, it was to look around the Christine Bates Day Centre. I immediately knew this was the right place for my husband. It is clean, bright and
full of activities to enrich the lives of the people living there. My husband went on to use the respite facilities, I could rest at ease knowing that the staff would treat him with compassion, kindness and as an individual. Now he is a resident at Wren Hall, the transition was smooth and done with understanding and care. I feel very welcome when I visit. The garden is amazing and full of things to enhance people's experiences, including a play area for children, animals and various buildings; an ice cream parlour, a chapel, a pub and beach huts! I feel so happy that I found Wren Hall and would recommend it to anyone living with dementia.

Reply from Anita Astle, Manager at Wren Hall Nursing Home

Thank for taking to write such a detailed review. We appreciate how difficult your family's journey with dementia has been. We commit to doing all in our power to enable your husband and family to have quality time together.
Thank you for trusting your husband in our care.


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Overall Experience  Overall Experience 5.0 out of 5

My wife is cared for at Wren Hall. She is cared for on a daycare basis and has also been residential on respite. My wife has always been happy and contented during her attendance. We considered at all times that she is safe and well cared for.

Reply from Anita Astle, Manager at Wren Hall Nursing Home

Your review is very important to us and we appreciate you taking the time to leave a review. Myself and the team are pleased to hear your wife enjoys attending our day care service and that you have trust in us to provide outstanding care to your wife not only during day care but also when on respite. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

I could not ask for a better care home in every respect.

Reply from Anita Astle, Manager at Wren Hall Nursing Home

Thank you for taking the time to leave a review, it means a lot to us and I am pleased that Wren Hall has fulfilled your wishes in all aspects.


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Overall Experience  Overall Experience 5.0 out of 5

Wren Hall made the transition from my parent's first care home to Wren Hall very easy. My parents have been treated with respect, kindness and compassion since their arrival. My mum likes to be busy and is provided with opportunities to take part in activities on an almost daily basis. I am unable to
visit as often as I'd like, but the relative's portal means I can access what they are doing daily. The staff are always available to answer any queries or concerns I might have. I am extremely happy with their care.

Reply from Anita Astle, Manager at Wren Hall Nursing Home

Thank you for taking the time to write this review.
We are extremely grateful for you choosing Wren Hall as your parents' home. It is extremely important to me that team Wren Hall is caring, kind, respectful and compassionate, so it is reassuring that this is your experience.
Thank you for all your support in helping us make Wren Hall 'home' for your parents.


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Overall Experience  Overall Experience 5.0 out of 5

Our experience with Wren Hall Nursing Home is brilliant. They really care for each individual in Woodnock with dignity well-being and such love for everyone. Dealing with a room of staff I find them to be so caring and helpful no problem was too small. On the management side when my dad was at the end
of life nothing but care and love from everyone.

Reply from Anita Astle, Manager at Wren Hall Nursing Home

Thank you for your review. It was our pleasure to care for dad and I am pleased to hear your experience at Wren Hall was a positive one. We will endeavour to improve on the areas in which you have given 4 stars. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has amazing care and support at all times.
There is always a good ratio of staff to residents in the different lounges and they are always interactive.
I have peace of mind that she is happy and safe and I am kept immediately up to date with any change or concern they may have.

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Overall Experience  Overall Experience 5.0 out of 5

My family are extremely happy with the care our mother receives at Wren Hall.
We are kept well informed of our mothers health and happiness with both a professional and personal touch.
Wren Hall have worked extremely hard during these impossible times to make the family feel connected.
We cannot
say how highly we regard Wren Hall and its staff.

Reply from Anita Astle, Manager at Wren Hall Nursing Home

Thank you for taking the time to review Wren Hall.
We really appreciate you choosing Wren Hall as a home for your Mum.
I will share your comments with Team Wren Hall.
Thank you


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Overall Experience  Overall Experience 5.0 out of 5

My mum came into Wren Hall in August on a 12-week fast track end-of-life care. Two days later she was out of bed, showered and in the salon having her hair done. The care and love afforded to her is amazing. She has gained weight, eats all sorts of food, enjoys different activities and really enjoys
her life here.

Reply from Anita Astle, Manager at Wren Hall Nursing Home

Thank you for taking the time to review our care and support. I am delighted that team Wren Hall has given your Mum a sense of purpose and self-worth despite her diagnosis. Thank you for choosing Wren Hall as a home for your Mum.


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Current Review Score: 9.8 (9.849)

Overview of Review Score

The Review Score of 9.8 (9.849) out of 10 for Wren Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.849 for Wren Hall Nursing Home is calculated as follows: ( (207 Excellents x 5) + (28 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 239 Ratings = 4.849

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wren Hall Nursing Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Jan 2020

Overall
Outstanding

  • Caring

    Outstanding
  • Effective

    Outstanding
  • Responsive

    Outstanding
  • Safe

    Outstanding
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (1)

Anita

Anita Astle MBE

Job Title: Managing Director

Joined: 1989

Anita is the Company/Managing Director at Wren Hall Nursing Home.


She trained as a Registered General Nurse in 1984 at the Nottingham School of Nursing, University Hospital, Nottingham. Qualifying in 1987, Anita worked as a Staff Nurse in the Burns Unit at Nottingham City Hospital before moving to Basildon and Thurrock Health Authority to undertake the English National Board (ENB) full-time course in Burns and Plastic Surgery Nursing. Upon completion of this course, she returned to Nottingham City Hospital to work in the Intensive Care Unit. She worked on this unit for two years before leaving in 1990 to run Wren Hall Nursing Home on a full-time basis.


Anita has gained a wealth of experience relating to the Care of Older People in Nursing Homes; she has commissioned newly built homes, managed groups of homes, liaised with both Health Authorities and Local Authorities and represented the independent sector at a local, regional and national level. Anita has been a proactive member of the Nottinghamshire Care Homes Association since 1993, holding positions as Company Secretary, Chairman and Nurse Advisor. Through this role, Anita has worked at a strategic level with stakeholders to raise standards within care homes. Anita was a non-executive director of Ashfield Primary Care Trust for a period of 5 years. Anita currently sits on the Board for Skills for Care and is the Regional Chair for the East Midlands Region.


In 2001, Anita completed a BSc (Hons) degree in Nursing and gained the English National Board (ENB) Higher Award as an Advanced Nurse Practitioner. Anita also holds NVQ level 5 in Operational Management. Anita completed the Dementia Care Mapping Course in January 2009 and she gained the qualification for Advanced Dementia Care Mapper in November 2009. Anita is currently working towards gaining a Masters with Nottingham Trent University.


Between 2012 and 2015 Anita worked 3 days a fortnight, for the Community Programme – a transformational team based at Nottingham City Hospital where she was Organisational Development Lead improving leadership, knowledge and skills within Care Homes across Nottingham/shire.


Anita was awarded the MBE in the New Year’s Honours list 2014 for 'services to older people'.
Anita has a real passion for quality care, workforce development and improving Dementia care.
Anita has had responsibility for the day-to-day management of Wren Hall Nursing Home for the past Thirty years and has loved every second of it!


Frequently Asked Questions about Wren Hall Nursing Home

What types of Care is Wren Hall Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Wren Hall Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Wren Hall Nursing Home have?

There are 40 Single Rooms and 7 Couples/Companion Rooms.

What are the Facilities & Services at Wren Hall Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wren Hall Nursing Home to the centre of Nottingham?

10.3 mile(s) as the crow flies, distance by road may be significantly further.