Wren Hall Nursing Home

234 Nottingham Road, Selston, Nottingham NG16 6AB
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9.8 83 Reviews
  • Wren Hall Nursing Home, Nottingham
Wren Hall Nursing Home is a purpose-built accommodation linked to the original Wren House set in its own mature grounds of approximately two acres. It is situated at 234, Nottingham Road, Selston, a quiet village in Nottinghamshire, only a few minutes from Junction 27 on the M1 motorway.

Day to day running of the Home is led by the Manager/Matron, Mrs Astle, who as a Registered General Nurse, works "Hands on" acting as role model team leader, mentor and friend. The Wren Hall team comprises a total of around sixty five persons dedicated to providing the highest quality of nursing care, twenty four hours per day, to all Residents.

Wren Hall is equipped with modern up-to-date facilities in accordance with the NHS and the National Care Standard Commission's guidelines. Wren Hall accommodates a community of forty-one Residents, who are elderly and frail and may be physically or mentally disabled, all of whom require nursing care.

The accommodation is laid out on two floors with eleven rooms on the ground floor and nineteen on the first floor. A passenger lift in the reception gives ready access to the upper floor.

Please visit their website for further details.

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Care Provided by Wren Hall Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Wren Hall Nursing Home Ltd
  • Person in charge
  • Anita Astle (Managing Director)
  • Admission Criteria
    • Ages 45+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (7)
    • Single Rooms with ensuite Wet Room (25)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1989
    • Last Refurbishment: 2011
    • Number of floors: 1

Funding & Fees Guide for Wren Hall Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,536 – £1,900
    • Self-Funded Nursing Dementia Care £1,536 – £1,899
    • RESPITE Self-Funded Nursing Care £1,350 – £1,584
    • RESPITE Self-Funded Nursing Dementia Care £1,350 – £1,585
  • (these prices are only a guideline, please contact Wren Hall Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Wren Hall is open to visitors 24/7.


  • Parking

  • Wren Hall has specific visitor parking situated near the entrance of the building and has disabled parking.


Wren Hall Nursing Home Reviews (83)

Total of 83, showing 61-80
9.8

Wren Hall Nursing Home has a Review Score of 9.8 (9.849) out of 10, based on 20 reviews in the last 2 years. Over all time Wren Hall Nursing Home has 83 reviews.

Overall Experience

  • 75
  • 8
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Review from Heulwen H (Daughter of Resident) published on 13 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ever since I chose Wren Hall Nursing Home for my mum, I have been delighted with the care that she has received here. All the staff I have come into contact with have demonstrated excellent qualities in terms of the high standard of care they give to her. They see beyond mum's dementia and get to the
person she still is. They know her vulnerabilities and understand that the challenging behaviour she exhibits is a result of her anxieties and her dementia. They provide a stimulating, safe environment which is much better than many care homes where residents stare at a TV screen all day. I could not wish for a better environment for Mum to spend her time.

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Review from G S (Son of Resident) published on 13 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home. Mum is very happy here.

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Review from J N (Daughter of Resident) published on 12 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Wren Hall for 4.5years. The staff in her lounge are exceptional, always cheerful and always willing no matter what is asked of them.
I have total peace of mind that my mother is receiving excellent personal care when I am not there.
Kitchen staff are brilliant.
I
have already recommended this care home.

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Review from Jennifer T (Daughter of Resident) published on 11 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wren Hall is a fantastic care home. My mother has been living there for several years and her care has been amazing. The staff are well trained in the care of people with dementia and their compassion and professionalism are obvious. The place is cheery, bright and colourful and always kept spotless.
For Mum's birthday, we were able to bring a couple of donkeys to the beautiful gardens and were provided with a wonderful family birthday tea and cake. It gave us a lovely day to remember.

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Review from Tim A (Husband of Resident) published on 11 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident at Wren Hall since January 2017. Wren Hall came recommended to us and we have not been disappointed. There always seems to be enough staff on duty, they are friendly, seem happy in their work and always show that nothing is too much trouble. The residents are treated with
dignity at all times and the relatives are treated with the same level of friendliness and respect. The rooms and facilities are good and the food is not only excellent but served with great presentation and care.

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Review from W B (Daughter of Resident) published on 11 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Wren Hall for 10 months. She receives exceptional care on a daily basis which cannot be said of the previous homes she was a resident at. Family and friends always comment that it is a pleasure to visit her as they always leave smiling after interaction with staff. All staff are
a credit to the home from maintenance to cooks to cleaners to carers. A fantastic place!

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Review from Eileen M (Wife of Resident) published on 10 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the care is brilliant and the carers are so good. They show a lot of love and patience with the residents. To me, it's like a 'home from home'. My husband is well looked after and I don't worry about him when I am not there.

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Review from Ida A (Resident) published on 10 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I attend the day care at Wren Hall once a week on Friday's. The staff are very caring, courteous and helpful, the meals are excellent. I am very satisfied with the above and look forward to my visits every week.

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Review from A H (Daughter of Resident) published on 10 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely pleased with the excellent all round care that my father has received while he has been at Wren Hall.
It is a friendly, welcoming, supportive place with a calm atmosphere.
It is a 'happening' place - lively things go on and the whole staff team is very approachable.
Good management
and good care are at the heart of Wren Hall.

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Review from Geoffrey F (Husband of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Wren Hall Nursing Home for the last two years. She has frontal lobe dementia. It has been a very difficult time for myself and my wife, but the standard of care, love and affection shown to my wife and support to myself has been outstanding. As my wife is only 66 years old and her
behaviour has been very much a problem, the time and attention she has received from all the staff at Wren Hall Nursing Home is truly remarkable in getting her to settle and also the wide range of activities they involve her in. They really do care about everything.

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Review from Gill R (Wife of Resident) published on 24 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting every care home within a 10-mile radius of my home, there is only one place I would want my husband to be and that is Wren Hall Nursing Home.

Reply from Anita Astle, Managing Director at Wren Hall Nursing Home

Dear Gill
Thank you for your immense support and for trusting your husband into our care.
Best wishes
Anita


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Review from James B (Resident) published on 24 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the nursing home excellent, staff etc. Nothing is too much trouble, helping people. My wife is a resident here. She is well cared for.

Reply from Anita Astle, Managing Director at Wren Hall Nursing Home

Thank you James B.
We feel fortunate to be trusted and supported by wonderful families such as yours.
Best wishes
Anita


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Review from Jackie W (Daughter of Resident) published on 24 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wren Hall Nursing Home should be used as an example to all other homes. There are no negatives! The care and love given to my father is faultless which matters massively to us. We are saddened that our father's health is such that we can't care for him ourselves but Wren Hall takes all that guilt away
with their exemplary care next best thing to home. All the staff are caring, cheerful, hard working, professional, warm and committed to giving the best support possible. Also always bringing new methods and developments five stars!

Reply from Anita Astle, Managing Director at Wren Hall Nursing Home

Thank you. Jackie.
We love supporting your Dad who is a great character.
Thank you for believing in us.
Best Wishes
Anita


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Review from Pamela D (Daughter of Resident) published on 24 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Wren Hall Nursing Home for two and a half years. She is nearly 97 and suffers from dementia. I cannot praise highly enough the level of love, care and compassion with which she is treated. My mum feels safe, loved, respected and wonderfully cared for. All staff understand
and connect with residents on an individual, personal level and benefit from the 'Wren Hall Nursing Home magic'. Wren Hall Nursing Home is outstanding and acts as a beacon to how care for the elderly should be. Thank you!

Reply from Anita Astle, Managing Director at Wren Hall Nursing Home

Dear Pam
Thank you for trusting your Mum into our care.
Thank you for all the support that you and John offer us in our quest to do our best to deliver high-quality care/support/services to our amazing Wren Hall family.
Best wishes
Anita


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Review from Patricia T (Wife of Resident) published on 24 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and the family visited many many care homes (all more than once) but once we visited Wren Hall, we all knew that this was the home we wanted for our relative. We have never regretted that decision and feel so lucky to have found such a beautiful, very caring home.

Reply from Anita Astle, Managing Director at Wren Hall Nursing Home

Dear Patricia
Thank you for trusting your Hubby into our care.
Thank you for all the support that you offer us in particular, the mounds of washing up that you have done.
Best wishes
Anita


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Review from C L (Granddaughter of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly, professional and caring. The atmosphere is upbeat and pleasant. Needs are met immediately.
Tidy and safe environment. Any family who asks for information or has any concerns have this given freely and quickly. My nanna is encouraged to do the pots and things for herself to promote
independence. My mum wants to move in and she's in her forties.

Reply from Anita Astle, Managing Director at Wren Hall Nursing Home

Thank you C L, hopefully, it will be a very long time before your Mum ever needs our help although we feel honoured that your Mum would want us to support her!
Best Wishes
Anita


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Review from C F (Wife of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is very well cared for, his dignity is respected at all times. His general health has improved so much since being in care. The staff know how to care for all his moods and how to cope with him in difficult situations.

Reply from Anita Astle, Managing Director at Wren Hall Nursing Home

Thank you, C F, for your kind comments and for all your support.
We feel honoured to be trusted to care for wonderful individuals such as your hubby!
Best Wishes
Anita


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Review from Lynn H (Daughter of Resident) published on 31 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the care they provide is very good and the staff are very caring towards the residents they are always very patient with the residents when it comes to helping them with food and drinks and other things that need attending to.

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Review from L R (Son of Resident) published on 14 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family are totally at ease knowing that our father is being looked after by such caring professionals. Their dedication to providing care, help and support is second to none. The management and staff are always willing to listen to family concerns and in providing help and suggestions to improvements
that will benefit his quality of life and care.

Reply from Anita Astle, Managing Director at Wren Hall Nursing Home

Thank you Lee. We are grateful for your support and thank you for giving us the opportunity to care for your Father.


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Review from John (Son-in-law of Resident) published on 14 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum-in-law has been a resident of Wren Hall for almost two years and she has flourished in that time. Now in her mid 90s and experiencing significant dementia, she settled extremely easily into the wonderful community that exists because of the incredible individual love and attention that all members
of staff show her, and others in their care. Leadership is totally committed to providing an outstanding ethos and environment and all staff - nurses, carers, domestic, catering - buy into the shared values and vision. Staffing levels are generous; each resident is fully known and understood as an individual and their unique physical, emotional and social needs, and interests are catered for. I admire in particular the way that all staff respect individual residents, give them quality time and treat them with dignity. Wren Hall is a beacon of excellence and we are so fortunate that our mum is so cherished by loving, caring people.

Reply from Anita Astle, Managing Director at Wren Hall Nursing Home

Thank you John. We are so privileged to be well supported and trusted by families such as yours.
We are grateful for your glowing comments.


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Current Review Score: 9.8 (9.849)

Overview of Review Score

The Review Score of 9.8 (9.849) out of 10 for Wren Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.849 for Wren Hall Nursing Home is calculated as follows: ( (207 Excellents x 5) + (28 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 239 Ratings = 4.849

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wren Hall Nursing Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Jan 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Outstanding

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (1)

Anita

Anita Astle MBE

Job Title: Managing Director

Joined: 1989

Anita is the Company/Managing Director at Wren Hall Nursing Home.


She trained as a Registered General Nurse in 1984 at the Nottingham School of Nursing, University Hospital, Nottingham. Qualifying in 1987, Anita worked as a Staff Nurse in the Burns Unit at Nottingham City Hospital before moving to Basildon and Thurrock Health Authority to undertake the English National Board (ENB) full-time course in Burns and Plastic Surgery Nursing. Upon completion of this course, she returned to Nottingham City Hospital to work in the Intensive Care Unit. She worked on this unit for two years before leaving in 1990 to run Wren Hall Nursing Home on a full-time basis.


Anita has gained a wealth of experience relating to the Care of Older People in Nursing Homes; she has commissioned newly built homes, managed groups of homes, liaised with both Health Authorities and Local Authorities and represented the independent sector at a local, regional and national level. Anita has been a proactive member of the Nottinghamshire Care Homes Association since 1993, holding positions as Company Secretary, Chairman and Nurse Advisor. Through this role, Anita has worked at a strategic level with stakeholders to raise standards within care homes. Anita was a non-executive director of Ashfield Primary Care Trust for a period of 5 years. Anita currently sits on the Board for Skills for Care and is the Regional Chair for the East Midlands Region.


In 2001, Anita completed a BSc (Hons) degree in Nursing and gained the English National Board (ENB) Higher Award as an Advanced Nurse Practitioner. Anita also holds NVQ level 5 in Operational Management. Anita completed the Dementia Care Mapping Course in January 2009 and she gained the qualification for Advanced Dementia Care Mapper in November 2009. Anita is currently working towards gaining a Masters with Nottingham Trent University.


Between 2012 and 2015 Anita worked 3 days a fortnight, for the Community Programme – a transformational team based at Nottingham City Hospital where she was Organisational Development Lead improving leadership, knowledge and skills within Care Homes across Nottingham/shire.


Anita was awarded the MBE in the New Year’s Honours list 2014 for 'services to older people'.
Anita has a real passion for quality care, workforce development and improving Dementia care.
Anita has had responsibility for the day-to-day management of Wren Hall Nursing Home for the past Thirty years and has loved every second of it!