Clifton Manor Nursing Home

Rivergreen, Clifton, Nottingham NG11 8AW
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Top 20 carehome certificate
10 23 Reviews
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Care Provided by Clifton Manor Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Kellie Graham (Registered Manager)
  • Admission Criteria
    • all referals welcome
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (26)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1974
    • Last Refurbishment: 2021
    • Number of floors: 1

Funding & Fees Guide for Clifton Manor Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • All Assessments are personalised and a cost calculated on the individuals needs.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visits welcome anytime.


  • Parking

  • Free on site parking


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Clifton Manor Nursing Home Reviews (23)

Total of 23, showing 1-20
10

Clifton Manor Nursing Home has a Review Score of 10 (9.976) out of 10, based on 11 reviews in the last 2 years. Over all time Clifton Manor Nursing Home has 23 reviews.

Overall Experience

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Review from Alison T (Daughter of Resident) published on 24 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered Clifton Manor Nursing Home in June 2023, with chronic dementia, osteoarthritis, ischaemic heart disease, and acute kidney disease. The staff have been absolutely brilliant, showing huge compassion and love as well as great skill. She was admitted to QMC with pneumonia 2 weeks ago,
and when it became clear that the drugs were not going to work, the staff at Clifton Manor asked for her to be returned to the home so that she could be looked after by them for her last days. She passed away last week, and the staff could not have done more for her. Many of the staff have worked there for years and show incredible understanding of the needs of dementia patients: my mother could not have been an easy person to look after, but I can honestly say that they made her final year a very happy one. It does feel like a family.
Thank you all very much!

Reply from Mandy Reeves, -Operations Manager at Clifton Manor Nursing Home

We would like to thank you for taking the opportunity to send your comments at this difficult time and acknowledging your kind comments to the manager and the team at Clifton Manor Nursing Home. We know this is a very difficult time for you and our thoughts are with you.


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Review from Chantelle S (Granddaughter of Resident) published on 27 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t thank the staff at Clifton Manor Nursing Home enough for the love, care, compassion, dignity and support they gave to my granddad who had been in their care for 2 years plus. The staff from management, receptionist and nursing staff go above and beyond not only for their residents but for the
families too.
My granddad was put on end-of-life and I can’t express enough how comforting it was with the support of the staff there, he sadly passed away with me and other family by his side in the care of Clifton Manor Staff and I wouldn’t change anything. As much as I will miss him, I will miss the staff too as they made me feel like family.
Thank you all so much.

Reply from Kellie Graham, Registered Manager at Clifton Manor Nursing Home

Thank you for taking the time to give such a lovely review. Thank you for bringing Grandad to us and letting us be apart of His and your journey, we hope you will stay in touch and visit us.


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Review from Lisa W (Daughter of Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was in this nursing home for 2.5 years until his death there in January 2024.
He was cared for by skilled and compassionate staff, who understood the challenges of his condition.
As a family, we felt supported to make decisions concerning Dad's care and were kept fully informed.
All staff
were friendly and approachable, from the manager, receptionist, nursing staff, and care staff to the housekeeping team. All of whom played an important role in Dad’s care and day-to-day life.
When choosing a care home for your loved one, the most important aspect is the staff themselves and the care values instilled by the management. Clifton Manor Nursing Home seems to care for its staff as much as its residents, with many of the staff being with the home for a long time.
When the time came, Dad’s end-of-life care was excellent, including the support to us as a family.

Reply from Kellie Graham, Registered Manager at Clifton Manor Nursing Home

Dear Lisa,
Thank you so much for your lovely review and for letting us be a part of Dad's journey. We are so glad you chose us, please keep in touch and visit us when you can.


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Review from Lisa H (Daughter of Resident) published on 28 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was only in the home for ten days, but from day one she was treated with love, respect and received excellent care from all members of staff. Every time family visited, especially my dad, we were warmly welcomed and really looked after with food and drinks and nothing was too much trouble. When
my mum sadly passed, the staff were so caring and respectful. We will always cherish our last days with our lovely mum because Clifton Manor made them so special.

Reply from Kellie Graham, Registered Manager at Clifton Manor Nursing Home

Dear Lisa. Thank you so much for leaving us such a lovely review, we hope you and your family are healing and we are so thankful for letting us be a part of Mum's Journey, please keep in touch.


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Review from P M (Son of Resident) published on 28 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mummy went into Clifton Manor and straight away they made Mummy very comfortable, they couldn't do enough for my mummy and all the family. They never stopped, from the manager, all the carers, receptionists, laundry people. We really appreciate all the hard work they did for my mummy and we as a
family said they are part of our family now.

Reply from Kellie Graham, Registered Manager at Clifton Manor Nursing Home

Thank you for leaving us a lovely review, Thank you so much for choosing us to be a part of Mum's journey.


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Review from Chloe T (Granddaughter of Resident) published on 28 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When Nana went into their care last week, they were absolutely brilliant, making sure she was kept clean, fed, changed. Nothing we asked was too much, they made sure we were fed and hydrated, they always came in to check on us and our nana. We fully appreciate all staff here and they were very respectful
when she passed away this morning. Our family cannot thank you enough. Your staff are so caring. Thank you to one staff member in particular and the manager for looking after us all. We would highly recommend this care home out of others we have experienced in the area. We can’t thank you enough.

Reply from Kellie Graham, Registered Manager at Clifton Manor Nursing Home

Dear C. Thank you so much for your lovely kind words. It was a privilege to care for Mum. Thank you for letting us be a part of your and Mum's Journey.


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Review from Sharon G (Niece of Resident) published on 22 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunty was admitted from hospital as a fast track patient, and expectedly became end of life. She spent nearly 6 weeks in this home before passing away. I would highly recommend them. The care, professionalism, dedication, empathy, dignity, respect and compassion delivered by the staff was simply
second to none. Thanks to two staff members who were so incredibly supportive, there for all the family too, ensuring we were kept informed and updated throughout. The nurse on shift her last 2 nights, was exceptional. What a fantastic team, so friendly and welcoming, from the care workers, domestics, receptionist and absolutely everyone involved, made a very upsetting/traumatic situation more bearable. The room was kept clean, the food looked delicious, thanks to the chef too, though we never met. As a family, we were so reassured, I do not have the words to convey our sincere heartfelt thanks for everything they did for both her and us.

Reply from Chris Perks, Quality Assurance Manager at Clifton Manor Nursing Home

Many thanks for giving us the time to write up your review and experience of our service. I am pleased to know that our staff at Clifton Manor Nursing gave you and your aunty support at this difficult time. We will ensure this review is shared with the manager and staff at Clifton Manor Nursing.


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Review from K V (Daughter of Resident) published on 31 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to the nursing home for end of life care, the staff were all great. They cared for my mum with the utmost dignity even in death they spoke to my mum when entering her room. Sadly my mum spent 2 days there before she lost her battle, but I wouldn't change a thing in getting mum to the home.
She was able to pass away in comfort and non-clinical surroundings.
Thank you to all who played a part in her care.

Reply from Chris Perks, Quality Assurance Manager at Clifton Manor Nursing Home

Many thanks for spending the time to write us a review.


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Review from Martyn B (Son of Resident) published on 17 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moving Mum into a nursing home for end-of-life care was, naturally an upsetting time for both Mum and the family but due to the professionalism, friendliness, care, compassion and love of all the staff Mum soon settled in and the family's minds put at rest. The room was perfect for Mum's needs, always
kept clean and tidy by the staff and a high level of personalisation was permitted, indeed encouraged. Visitors, whether family or friends were always made to feel especially welcome and the staff quickly became friends, nothing was too much trouble for them, whether it was catering for Mum's needs or looking after visitors. That high level of care continued 24/7 until Mum's passing and staff support for the family continued afterwards.
I find it hard to imagine a better place for Mum to have ended her days outside of her own home.
Thank you so much to all the staff for going the extra mile for us all.

Reply from Kellie Graham, Registered Manager at Clifton Manor Nursing Home

Dear All,
Thank you for taking the time to complete a review of your experience with us, it was a privilege to look after Mum and spend time with you all. Thank you for choosing us and letting us be a part of Mum's and your family's journey.


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Review from Ayesha P (Daughter of Resident) published on 8 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been here now since January and he absolutely loves it. He has mixed dementia and Alzheimer's as well as being a stroke victim. I couldn't ask for him to be in a better place! My dad can be very stubborn and set in his ways but the nurses and carers most certainly cater to his needs and know
how to speak to him and they try to keep his mind stimulated as much as possible. Each time I visit, his vocabulary has shown huge signs of improvement and some elements of his memory come flooding back. He loves music so they make sure he has access to this, he is also more mobile and interactive with other residents. I couldn't praise the home enough, they really are like one big family and I feel comfortable and confident to be able to leave my dad in their care, unlike previous care homes he has been in. Thank you, it really is appreciated.

Reply from Chris Perks, Quality Assurance Manager at Clifton Manor Nursing Home

Many thanks for spending the time to write us a review. I will ensure this is shared with the manager and staff at Clifton Manor Nursing.


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Review from Louise E (Daughter of Resident) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well, what can I say, it's so hard to put into words the high standards of care, dignity, respect, compassion and love given to Mum by every member of staff that came into contact with Mum.
They made her feel at home from day one. When Mum moved in, Mum became settled very quickly and found all the
staff comforting and reassuring, they made it her home, her safe place with safe people showing Mum so much more than just "care".
That high level of care was consistent day and night, right until Mum's last breath. And continued to support me and the family after Mum passed away.
Just want to say thank you to the Clifton Manor Nursing Home manager, head of care, day/night nurses, day care staff, cleaners and laundry staff and the chef. You are all absolutely, truly amazing. You are all something special and I could not have asked for a better care home for Mum.
My only regret is that I just wish I chose this care home from the start.

Reply from Kellie Graham, Registered Manager at Clifton Manor Nursing Home

Thank you so much for your kind words, it was an absolute privilege to provide care for Mum. Thank you so much for choosing us to share Mum's journey.


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Review from Alan G (Son of Resident) published on 15 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An outstanding care home is very much based on the individual needs of the residents a calm and pleasant environment with exceptional staff that engage with all of the residents providing excellent care. The care team are never too busy to help with any concerns I may have in regard to my relative and
leave me with the confidence to know that they are in a safe environment with all of their specific and sometimes challenging needs met.

Reply from Chris Perks, Quality Assurance Manager at Clifton Manor Nursing Home

Many thanks for giving us the time to write a review. We will ensure this is shared with the staff and manager at Clifton Manor Nursing Home.


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Review from Robert W (Son of Resident) published on 1 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff at Clifton Manor Nursing Home for their great work and patience in looking after our mum for the last 4 years. They all did a fantastic job, thank you from her son.

Reply from Chris Perks, Quality Assurance Manager at Clifton Manor Nursing Home

Many thanks for giving us the time to write a review. We are thrilled you and your mum are happy with the care and support you receive from our home. I will ensure this review is shared with the manager and staff at Clifton Manor Nursing.


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Review from Lee B (Son of Resident) published on 7 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Clifton Manor is a lovely place with great management and fantastic staff who always make you feel welcome. I leave knowing my mother is being treated like a human being rather than just a name or number - a brilliant place!

Reply from Chris Perks, Quality Assurance Manager at Clifton Manor Nursing Home

Many thanks for spending the time to write us a review. We are thrilled you and your mum are happy with the service Clifton Manor Nursing Home is providing. I will ensure the manager and staff team are informed of your review.


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Review from Gail B (Daughter of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the amazing staff that cared for my mum during her end of life care. You went above and beyond and let us spend precious time with her, we as a family will never forget your kindness. I would highly recommend this nursing home 100%.

Reply from Chris Perks, Quality Assurance Manager at Clifton Manor Nursing Home

Many thanks for leaving us such a lovely review at this sad time. We are saddened to hear about the passing of your mum and our thoughts are with you and your family. I will ensure this review is shared with the manager and her team at Clifton Manor Nursing.


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Review from Mandy G (Daughter of Resident) published on 28 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the amazing staff that cared for my mother especially in the last eighteen months, you went above and beyond your duties to care for the residents in such difficult times. The care and attention you gave my mum is greatly appreciated and you made our family feel at ease knowing
she had the right care and love she deserved thank you.

Reply from Chris Perks, Quality Assurance Manager at Clifton Manor Nursing Home

We would like to thank you for giving us the time to write us a review. We will ensure your comments and thanks are passed on to the staff at Clifton Manor Nursing Home.


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Review from Sharon H (Daughter of Resident) published on 20 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my sister and I walked through the door we knew this was the right place for our mum, the welcome we got and the atmosphere was lovely and friendly and the staff became Mum’s second family, they all loved her as if she was there own mum and kept us well informed of Mum’s care, we cannot
thank them enough for what they did for her.

Reply from Chris Perks, Quality Assurance Manager at Clifton Manor Nursing Home

Many thanks for writing us a review about our home. I ensure this is shared with the manager and staff at Clifton Manor Nursing.


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Review from Lisa H (Daughter of Resident) published on 19 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved here in June 2018 and I can not thank them enough for the love and care they gave to her. From the first day she moved in and until the end. They looked after her like she was their mum! Also making us feel welcome and keeping us well informed about Mum’s health and wellbeing.

Reply from Chris Perks, Quality Assurance Manager at Clifton Manor Nursing Home

Many thanks for spending the time to leave us a review. We will ensure this review is shared with the manager and staff at Clifton Manor Nursing.


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Review from Edward A (Son of Resident) published on 23 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother aged 93, was discharged from hospital into end-of-life care and needed to be on oxygen. The Hospital were reluctant to send her to a nursing home insisting on returning her to a care home. The manager at Clifton Manor Nursing Home was extremely helpful to me and also spoke with the hospital
registrar to arrange for my mother to be transferred to Clifton Manor Nursing Home at Clifton where she received excellent care for the remaining days of her life.

Reply from Chris Perks, Quality Assurance Manager at Clifton Manor Nursing Home

Many thanks for your kind review. We are really pleased our manager was able to assist and I will ensure this review is passed onto the manager and the team.


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Review from June L (Sister of Resident) published on 8 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care of my brother and support given to our family was second to none. The staff often went above and beyond their duties.

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Current Review Score: 10.0 (9.976)

Overview of Review Score

The Review Score of 10 (9.976) out of 10 for Clifton Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.976 for Clifton Manor Nursing Home is calculated as follows: ( (123 Excellents x 5) + (3 Goods x 4) ) ÷ 126 Ratings = 4.976

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Clifton Manor Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Top 20 Care Homes East Midlands 2025

Recipient: Clifton Manor Nursing Home

Date: Friday 31 Jan 2025 More details

Dementia Carer Award

Recipient: Clifton Manor Nursing Home

Date: Thursday 22 Nov 2018 More details

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Frequently Asked Questions about Clifton Manor Nursing Home

What types of Care is Clifton Manor Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Clifton Manor Nursing Home provide?

Palliative Care, Day Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Clifton Manor Nursing Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Clifton Manor Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Clifton Manor Nursing Home to the centre of Nottingham?

3.1 mile(s) as the crow flies, distance by road may be significantly further.