Melbourne House Nursing Home

Grannis Drive, Aspley Lane, Nottingham NG8 5RU
Submit a Review
9.4 50 Reviews
  • Melbourne House Nursing Home, Nottingham
Melbourne House Nursing Home is purpose-built to offer skilled care, at the same time as providing a homely interior where residents are encouraged to remain as active and independent as possible.

Forms of care that are welcomed by the skilled team include convalescent and respite care, while the accommodation is ideal for long-term residential needs.

Forty-seven spacious and en-suite bedrooms, alongside pleasant social areas, allow occupants to live in comfort. Arts and crafts are a weekly feature, relaxing and quiet spaces are respected, while landscaped gardens are well-used areas.

Show Melbourne House Nursing Home on the Map

Care Provided by Melbourne House Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 48 Service Users
  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Alicja Mensah (Care Home Manager)
  • Admission Criteria
    • Private and NHS referrals welcome
    • Ages 65+
  • Room Information
    • Single Rooms (48)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019

Funding & Fees Guide for Melbourne House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,300
    • Self-Funded Nursing Dementia Care from £1,300
    • RESPITE Self-Funded Nursing Care from £1,300
    • RESPITE Self-Funded Nursing Dementia Care from £1,300
  • (these prices are only a guideline, please contact Melbourne House Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • All visitors welcome


  • Parking

  • Private spaces directly outside care home.


Melbourne House Nursing Home Reviews (50)

Total of 50, showing 41-50
9.4

Melbourne House Nursing Home has a Review Score of 9.4 (9.354) out of 10, based on 15 reviews in the last 2 years. Over all time Melbourne House Nursing Home has 50 reviews.

Overall Experience

  • 31
  • 16
  • 1
  • 2
  • 0

Date Published

50
3
4
15
35

Review from Gary C (Son of Resident) published on 30 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot speak highly enough of this place. Very friendly caring staff, always there to help, very clean and well organised and very well managed. Always keeping you updated, there is nothing more comforting than knowing your loved ones are receiving the best care possible and so would like to thank all
the staff for their hard work and dedication. Thank you.

Reply from Adele.Cooper, Home Manager/RGN at Melbourne House Nursing Home

Thank you for your lovely comment, our aim with Melbourne is to ensure all our residents have a good quality of life, coming into our home for "The Time Of There Life " and not for the end of there life, everyone is an individual and is someones relative.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sandra C (Daughter of Resident) published on 10 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Just wanted to say a big Thank you to all the staff carers, cleaners, laundry, office workers for their care of our mum. She was a resident for 5 years at Melbourne and was very happy, she sadly passed away on 15th September but her care right to the end was impeccable and for that my sister and I would
like to say a big big thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A M (Daughter of Resident) published on 13 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family is very pleased with the care our mother is getting. The staff are friendly and polite, nothing is too much trouble for them. The food here is excellent and we are all happy that our mother is getting the care and attention she deserves. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David W (Son of Resident) published on 30 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy here.
She settled in very quickly.
The staff, management and activities are all excellent and mum loves the music room. Always something going on.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Raymond S (Son of Resident) published on 11 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy caring environment. People and staff are very helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christina N (Daughter of Resident) published on 19 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

When I visited my dad during his respite, he always seemed content. He was unable to get out of bed, but there always seemed to be staff going up and down the corridor, some of which popped in to see him. All of the staff I met during my visits were very nice. They were all very fond of my dad. I was
told he was eating and drinking well and did see some evidence of this. I was also told his ongoing sores were improving and I did see signs of this. However, he did come out with new sores. All in all though, I did think this was a good service.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barry H (Son of Resident) published on 30 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff know my mother really well, likes and dislikes. They are kind, caring and always willing to have a joke with her.
She loves the food and enjoys sitting in the music lounge.
There is regular entertainment, which all the residents seem to love.
There are always improvements to be made but
the manager is eager to address any issues and work with staff and relatives in the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kim T (Granddaughter of Resident) published on 23 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Melbourne House is excellent! My nana is so happy here and the staff are amazing with her.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janette H (Daughter of Resident) published on 18 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care that my mum receives at this care home, the staff are very friendly and understanding.
They do lots of activities to keep their minds active.
The home itself is kept very clean and tidy and they have a good selection of food.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stacey T (Granddaughter of Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Melbourne House is warm, welcoming and very friendly. The staff are friendly and helpful. It is always clean and tidy.
I'd definitely recommend this home to anyone friends and family.
My nan is settled and really happy and plenty of activities and trips out.
Lots of lovely meals.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.4 (9.354)

Overview of Review Score

The Review Score of 9.4 (9.354) out of 10 for Melbourne House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.354 for Melbourne House Nursing Home is calculated as follows: ( (105 Excellents x 5) + (43 Goods x 4) + (12 Satisfactorys x 3) + (14 Poors x 2) + (1 Very Poors x 1) ) ÷ 175 Ratings = 4.354

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Melbourne House Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

Finalist The Social Care Nurse Award.

Recipient: Melbourne House Nursing Home

Date: Friday 16 Dec 2022 More details

UK Catering Team of The Year

Recipient: Melbourne House Nursing Home

Date: Thursday 01 Dec 2022 More details

Care Home Worker Award

Recipient: Melbourne House Nursing Home

Date: Tuesday 01 Nov 2022 More details

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Alicja

Alicja Mensah

Job Title: Care Home Manager

Joined: 2017

Alicja, a Registered Care Home manager, has 14 years of Intensive Care experience from her native Poland and is putting it to good use here at Melbourne House. She is welding her team together with her excellent ‘hands-on’ approach, enthusiasm and relationship skills, to develop the great reputation of Melbourne House.


Alicja loves being a nurse and despite the amount of administration that comes with the management role, she maintains her daily contact with residents and staff, to ensure she makes Melbourne House a Home, where all staff take responsibility, and improve service levels to offer high-quality care for the residents.