Park House Nursing Home

Cinderhill Road, Bulwell, Nottingham NG6 8SB
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8.1 46 Reviews
  • Park House Nursing Home, Nottingham
Park House Nursing Home is a charming and purpose-built accommodation, designed to suit the practice of care while being a quality place to live and visit.

Park House Nursing Home is ideal for both short and long-term care packages, welcoming nursing needs and offering a team skilled in providing palliative and dementia care.

Residents have access to a wide range of activities and entertainments, with all areas suitable for wheelchairs and also WiFi access.

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Care Provided by Park House Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 68 Service Users
  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Head/Brain Injury
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Stephanie Judge (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (66)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Funding & Fees Guide for Park House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
    • Self-Funded Nursing Care from £1,300
    • RESPITE Self-Funded Residential Care from £1,098
    • RESPITE Self-Funded Nursing Care from £1,300
  • (these prices are only a guideline, please contact Park House Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at all times.


  • Parking

  • Parking spaces outside the home.


Park House Nursing Home Reviews (46)

Total of 46, showing 1-20
8.1

Park House Nursing Home has a Review Score of 8.1 (8.146) out of 10, based on 11 reviews in the last 2 years. Over all time Park House Nursing Home has 46 reviews.

Overall Experience

  • 21
  • 19
  • 3
  • 1
  • 2

Date Published

46
0
5
11
35

Review from Davina R (Sister of Resident) published on 5 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My sister was admitted here after a long stay in hospital. She was on oxygen and bed-bound. The care that my sister received was far below average. When she needed assistance it would take a staff member up to an hour for them to answer the bell. Unacceptable as my sister was unable to get out of her
bed without the risk of falls. The food was very limited and of poor quality.

Reply from Macie Cox, Marketing Executive at Park House Nursing Home

Thank you for your review of Park House, we take all feedback very seriously. We have a quality assurance team on hand visiting the home weekly to ensure the home runs smoothly since us recently taking over Park House as well as a catering manager monitoring the quality and range of food. Please contact the manager with any issues you want to discuss as they will be able to help solve this.


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Review from M P (Daughter of Resident) published on 11 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has settled well into the home. The staff have got a good rapport with her, they have got to know her well and understand her needs. She enjoys and takes part in the activities, particularly those involving music and movement. Since entering the home she has been eating well and generally likes
the food which is provided. The home also organises regular events for family members to join the residents for meals and activities.

Reply from Macie Cox, Marketing Executive at Park House Nursing Home

Thank you so much for your lovely review of the home, we all really appreciate it! We are glad Mum has settled well with us and are excited to introduce new improvements to Park House that are in the pipeline!


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Review from Jeanette S (Daughter of Resident) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum's last year was spent at Park House Nursing Home. She was a very dynamic energetic woman so the staff had their work cut out. They did an amazing job keeping her active with a wide range of activities in-house and trips out. The staff were sensitive to her ever-changing needs giving her hugs,
cuddles and reassurance when she was confused and distressed. She was shown overwhelming love and affection during her stay. During the days of palliative care, the staff showed remarkable tenderness and kept my mum's dignity intact whilst supporting the family in these emotional times. Everyone on the staff is amazing. Thank you so much.

Reply from Macie Cox, Marketing Executive at Park House Nursing Home

Thank you so much for your lovely review of Park House, we all really appreciate it! That's really amazing to hear and Park House send you love in these hard times. Mum is truly missed and will always be part of our family.


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Review from J S (Daughter of Resident) published on 6 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Despite a welcoming atmosphere, and friendly staff. This home couldn't meet the needs of my father. The spaces were too big and dated. Inappropriate furniture - low seating and corners with broken furniture. Despite seeing cleaners constantly working, perhaps not enough staff, many areas were not at
their best. The furniture in the bedroom inappropriate for use, heavy pine and drawers could fall out. The toilet was broken and even though we reported it nothing changed. Dietary needs not adhered to and a lack of information sharing. The outside area had many hazards and was in need of care.
Not enough for residents to do.

Reply from Macie Cox, Marketing Executive at Park House Nursing Home

Thank you so much for your feedback, we appreciate hearing everyone's thoughts to improve our service. We are lucky to have such a great team! Springcare has recently taken over the home and we have multiple changes which are due to be implemented and are being implemented such as new systems, refurbs, the recruitment of a group activities supervisor and increased maintenance to ensure there are plenty of activities that are suited to all residents.


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Review from C R (Daughter of Resident) published on 27 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

It’s dirty, tired, palliative care awful, records not kept up correctly filled in when asked why not. Person left soaked in urine, given medication when unable to swallow.
Some staff not doing a proper job and rude. Room was disgusting, not a place to spend your last days. Expensive.
Sent home with
not enough medication in syringe driver, it was beeping as she arrived home. Needs shutting down.

Reply from Macie Cox, Marketing Executive at Park House Nursing Home

Hi, I'm so sorry that you feel this way, we would encourage you to speak to the manager regarding any concerns. After recently taking over, Springcare are doing all we can to make this a more positive environment for all of our residents by conducting regular surveys, training and appraisals as well as plans for refurbishment of the home.


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Review from Helen S (Daughter of Resident) published on 31 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had recently moved here, after a stay in hospital and required more nursing care. When we initially visited the home, we were welcomed warmly and shown around and were impressed with the care and attention that the staff gave their residents. We were offered a choice of rooms and then it
was decorated prior to Dad's arrival.
After a week there, Dad deteriorated and sadly passed away. I cannot praise all the staff at the care home highly enough. The compassion, care and empathy shown to both my dad and us as a family when we visited was excellent. In the most painful of circumstances, my dad was in a warm, safe, caring and peaceful environment. Nothing was too much trouble.
I would highly recommend this home.

Reply from Stephanie Judge, Manager at Park House Nursing Home

Thank you so much for your kind words. We are glad you felt in such a sad time that you were shown warmth and compassion from our team.


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Review from T C (Niece of Resident) published on 21 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunty was here for one and a half years before she died in August. The staff and management are fantastic, nothing is too much trouble. They really care about the residents. The manager and staff are brilliant at their jobs and will do whatever they can to help residents and their families. Cannot
fault any member of staff from cleaners, maintenance man, laundry and carers. Keep up the good work Park House.

Reply from Stephanie Judge, Manager at Park House Nursing Home

Thank you so much for your wonderful review, you have all become like family to us over the years and we hope to see you again in the future for events.


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Review from Wendy F (Resident) published on 10 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad was here for end of life care, sadly he passed away on June 9th. I cannot complain about this place at all. The staff I met were excellent, very caring keeping my dad comfortable and clean. A really special thank you to the manager who made sure my dad's passing was dignified and respectful,
also helping me with funeral arrangements. Well done to all of you, you were all amazing.

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Review from D B (Mother of Resident) published on 9 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It wasn't until about six weeks ago we were seriously thinking of moving my mum due to completely worrying about her and everything about Park House, but I can honestly say it seems to be definitely on the turnaround for the better. A much happier better place for everyone. Thank goodness because it
really wasn't.

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Review from Maria O (Granddaughter of Resident) published on 5 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very helpful staff.
Rooms are very clean.
Get a very nice welcome.
Los of things like pillows and cuddly teddy's.

Reply from Stephanie Judge, Manager at Park House Nursing Home

Thank you very much for your feedback; we really so appreciate it.


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Review from Eileen E (Daughter of Resident) published on 5 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

No care home is perfect, but I must say over the last five months, I have witnessed some very positive changes which have brought staff, residents, and family's together. I am very pleased my mother is cared for at Park House.

Reply from Stephanie Judge, Manager at Park House Nursing Home

Thank you very much for such a lovely review. We are very grateful and happy to be caring for your mother.


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Review from J M (Son of Resident) published on 10 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Very poor place for anybody. No security and property goes missing. My mum came back with several items of hers missing. Staff are rude and generally a horrible place. Shut the place down as soon as possible.

Reply from Stephanie Judge, Manager at Park House Nursing Home

We are sorry you feel this way, however we are only aware of a bottle of shower gel being lost which we have had in the office for weeks now and which you are yet to collect despite being informed we have it on several occasions. We are not aware of anything else going missing. You have raised no concerns or complaints to the home, so we are unsure why you have made these comments.


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Review from L E (Resident) published on 19 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A few of the staff need picking up but they do hard work. Would be nice to have a T.V in the lounge.

Reply from Anne Mirasol, Manager at Park House Nursing Home

TV has been up and maintenance have sorted out the channels so I hope this have added to a better stay in Park House. We appreciate your feedback, L E!


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Review from Rachael S (Daughter of Resident) published on 21 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Dad moved into Park House Nursing Home in 2018 and in the space of a few months he looked 20 years younger. This week he celebrated his 97th birthday and I'm convinced that it's the care and attention he's received from all the staff involved in his care that has kept him with us. I know that he can
be difficult at times but is always treated with respect. However, the rooms are in need of renovation and furniture replacement although corridors are being painted at the time of review.

Reply from Anne Mirasol, Manager at Park House Nursing Home

Thank you for your kind review. The whole home is currently undergoing refurbishment, and rooms are repainted and redecorated.


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Review from M O (Son of Resident) published on 20 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always helpful. You are made to feel welcome from the moment you arrive and nothing is too much trouble. Mum likes it here which is good. I am very relaxed, she is getting looked after.

Reply from Anne Mirasol, Manager at Park House Nursing Home

Thank you very much for your kind words, they are very much appreciated and I'll be sure to pass on your positive comments to the care team.
Best wishes.


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Review from A N (Daughter of Resident) published on 1 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has taken a while to settle, but she seems to be doing better now. The staff are kind and patient with her. She thinks she's in hospital and calls them her nurses. My only concern is that some of her property has been lost or broken.

Reply from Anne Mirasol, Manager at Park House Nursing Home

Thank you for your kind words about the staff. We pride ourselves to have employed caring and compassionate team who will go above and beyond for all the residents that we have. With regards to mum's properties, we will look into this as a matter of urgency.


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Review from R H (Wife of Resident) published on 30 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day my husband moved into Park House Nursing Home, he could not have been more settled, happy and expertly cared for. The staff go up and beyond to ensure his personal needs, involving increasing severe dementia and lack of mobility are dealt with professionally and caringly at all times. Staff
are unfailingly supportive of both my husband and me and pride themselves on keeping me well informed at all times. My husband now enjoys a good quality of life and I can relax in the knowledge that he is safe and has a richer existence.

Reply from Anne Mirasol, Manager at Park House Nursing Home

Thank you so much for such a lovely review. It means a lot to us that you are both happy and supported.
Kind regards.


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Review from Craig B (Grandson of Resident) published on 30 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother is currently residing in the home. The staff are very caring and treat my grandmother with dignity and respect. The food is great and staff are very accommodating. Management are approachable and looking for ways to better care for all the residents. The home looks very clean.

Reply from Anne Mirasol, Manager at Park House Nursing Home

Thank you so much, it means a lot to us to know you are happy with our care.


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Review from Ben B (Son of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum passed away today, whilst my sister and I were with her at 02:30 at the Care Home. It has been a traumatic day but I was determined to post this review because I wanted to express my sincere thanks to all staff at Park House nursing home in Bulwell. A few points that I wanted to flag up as exceptional:-
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Covid 19 risk awareness and mitigation of associated risks
* Availability and approachability of staff
* Protection of patient dignity
* Staff genuinely care
* Excellent security to ensure no unauthorised entry (or exit).
Mum had been in hospital for the previous 3 months and was referred to a care home to live out her remaining days, as it was no longer safe for her at home. She was only 68 and the bone cancer was aggressive, my sister and I were so well looked after whenever we visited and I wouldn’t hesitate to recommend this care home to anyone. If any of the staff read this review, thank you for all of your support.

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Review from Robert E (Son of Resident) published on 12 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 92-year-old mother is being very well cared for by kind, considerate staff. Communication has been as good as can be expected with Covid-19 restrictions. She has a good appetite and enjoys the meals. A structured day suits her well.

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Current Review Score: 8.1 (8.146)

Overview of Review Score

The Review Score of 8.1 (8.146) out of 10 for Park House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.758 for Park House Nursing Home is calculated as follows: ( (47 Excellents x 5) + (47 Goods x 4) + (10 Satisfactorys x 3) + (4 Poors x 2) + (20 Very Poors x 1) ) ÷ 128 Ratings = 3.758

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.388 Points relating to the number of positive Reviews for Park House Nursing Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6. 8 Positive Reviews ÷ 13.6 = 0.588

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Stephanie

Stephanie Judge

Job Title: Manager

Joined: 2022

Stephanie has worked in the care sector for twelve years and has worked as a Senior Carer at Canal Vue Care Home, she then moved to Melbourne House as Head of Residential Care before becoming the company’s training manager.


Now Manager at Park House Care Home, Stephanie is leading the Home ensuring its high standards of care are maintained and developed.


Frequently Asked Questions about Park House Nursing Home

What types of Care is Park House Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Park House Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Park House Nursing Home have?

There are 66 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Park House Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Park House Nursing Home to the centre of Nottingham?

3.5 mile(s) as the crow flies, distance by road may be significantly further.