Astley Grange has a Review Score of 9.1 (9.100) out of 10, based on 5 reviews in the last 2 years. Over all time Astley Grange has 41 reviews.
Review from E A (Cousin of Resident) published on 19 September 2024
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Review from S C (Daughter-in-law of Resident) published on 10 September 2024
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Review from T G (Daughter of Resident) published on 31 July 2024
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Review from Martin W (Son of Resident) published on 9 April 2024
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Review from Carly L (Friend of Resident) published on 18 May 2023
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Review from Lesley W (Daughter of Resident) published on 8 December 2022
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Review from Gail F (Daughter-in-law of Resident) published on 19 October 2022
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Review from Susan H (Husband of Resident) published on 6 September 2022
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Review from John A (Son-in-law of Resident) published on 31 August 2022
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Review from P S (Son of Resident) published on 14 June 2022
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Review from I A (Son of Resident) published on 1 June 2022
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Review from P H (Wife of Resident) published on 28 January 2022
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Review from Patricia A (Daughter of Resident) published on 24 January 2022
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Review from Adrian R (Son of Resident) published on 22 October 2021
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Review from Angela W (Daughter of Resident) published on 14 September 2021
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Review from P C (Daughter of Resident) published on 22 January 2021
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Review from D C (Daughter of Resident) published on 28 September 2020
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Review from Stephen H (Son of Resident) published on 20 July 2020
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Review from Charlotte H (Daughter of Resident) published on 29 April 2020
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Review from J E (Daughter of Resident) published on 6 April 2020
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The Review Score of 9.1 (9.100) out of 10 for Astley Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.767 for Astley Grange is calculated as follows: ( (48 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 60 Ratings = 4.767
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.333 Points relating to the number of positive Reviews for Astley Grange is based on 5 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 5 Positive Reviews ÷ 6 = 0.833
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 4 Aug 2018
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