Astley Grange

288 Blackburn Road, Astley Bridge, Bolton BL1 8DU
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9.1 41 Reviews
  • Astley Grange, Bolton
A thirty-bed Bolton accommodation, Astley Grange looks after up to thirty residents with a range of personal care needs, through personalised and regularly updated care packages.

Carers have extensive experience and qualifications, while being well-resourced to maintain high standards that regulators and fellow health professionals recognise to be of benefit to service users.

Loved ones are welcomed to join in with some of the home's meals and activities, with staff looking to respect and listen to the concerns of relatives.

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Care Provided by Astley Grange

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 30 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Astley Grange Homes Ltd
  • Person in charge
  • Darren Bisby (General Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (30)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Astley Grange Reviews (41)

Total of 41, showing 21-40
9.1

Astley Grange has a Review Score of 9.1 (9.100) out of 10, based on 5 reviews in the last 2 years. Over all time Astley Grange has 41 reviews.

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Date Published

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36

Review from Don (Son of Resident) published on 30 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been very happy with the service provided by Astley Bridge. From the initial visit, the staff were very helpful and friendly and answered all our questions and eased any anxieties we had. We were able to organise mum’s room as we wanted to ensure she was comfortable and had family mementoes
around her. The communal spaces are clean and well used and mum became part of the community very quickly, getting involved in some of the activities available. It was reassuring to have people around all the time to socialise with mum as she really enjoyed the company and being able to talk to someone. The staff were very helpful and kept us informed with any issues relating to mum and her changing medical conditions. During mum’s stay, the family were reassured that she was being very well cared for and she was being kept safe and comfortable.

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Review from Dianne E (Friend of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone here is caring, helpful, cheerful and so very compassionate all the time. Nothing is too much trouble for anyone, from cleaning staff right the way up to care staff and medical staff alike. Very welcoming and have time for everybody even when they are busy. Helped so much after the death of
our friend from cancer who died peacefully in their tender care.

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Review from S F (Daughter of Resident) published on 3 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was in poor health. He only lived for 4 weeks. The care he got from everyone was fantastic they couldn't do enough for him. They were there 24/7. Very friendly staff, in fact, 2 members of staff cried when he passed away. Well done to everyone. A very well kept clean home.

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Review from S F (Daughter of Resident) published on 27 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was not the first care home I visited but it was the best. From stepping into Astley Grange we were all treated with such kindness and made to feel very welcome. It was unfortunate that my mum only spent a very short time there before losing her fight for life. All staff there go above and beyond
and nothing is too much trouble for them. I would highly recommend this nursing home and hope there is one just like this when I need one. It is only very small but it is absolutely perfect in every way. It cannot be faulted. Well done to everyone.

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Review from Christine R (Daughter-in-law of Resident) published on 15 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having looked around for a good home for my mother-in-law we came across Astley Grange. As soon as we walked in we felt at home, from the staff to the cleaners everyone was wonderful. Very caring and thoughtful. 1st class service all round. My mother-in-law was only there for a month and on end of life
care. I would not hesitate in recommending this home as the staff were very caring and helpful to all the residents. Wonderful home. The room she was in was called the Sunshine room, as the sun shone through all day, was not depressing at all, made the situation more bearable. 100%

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Review from Julie T (Daughter of Resident) published on 14 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We, as a family, have been visiting our mum in Astley Grange for the past seven and a half years. We have seen many changes and the present owners are continuing to improve the fixtures and fittings of the home.
The staff have been amazing all this time, caring and always making you welcome and looking
after individual needs. During Mum's last few months, they could not have done any more for her and we thank them.

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Review from Barbara B (Mother of Resident) published on 8 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter received excellent care and love from everybody at Astley Grange. She was kept very comfortable and clean. I was kept informed on everything concerning her welfare and nursing staff were very understanding of my questions. I felt like one of the Astley Grange family. My daughter had the
best care possible.

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Review from J M (Daughter of Resident) published on 26 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Astley Grange. We can't thank you enough. Our whole family are so grateful to the caring, compassionate staff who provided end of life care to our Dad. Everyone that we came into contact with was welcoming, friendly and communicative and it was comforting for us to know that everyone did their very
best for him.

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Review from Debra S (Daughter of Resident) published on 26 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My darling Mum was found a place here. It was perfect for her and us, as a family, lovely staff and lovely place. Sadly Mum passed away after only 5 days (she was very poorly on going there) but in that short time, I couldn't have asked for more. Just sorry Mum wasn't there longer. I would like to say
a big thank you to everyone in Mum's final hours there.

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Review from Gill E (Daughter of Resident) published on 8 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last few weeks of her life at Astley Grange Nursing Home where she was cared for with the utmost respect, dignity and kindness by all the staff. There was always a member of staff to talk to and we were given expert advice and time to discuss all aspects of mum's care. We were with
her when she passed away and we were so touched as carers came in one by one to say goodbye to her. A heartfelt thanks to all the staff.

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Review from Stephen F (Son of Resident) published on 24 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Astley Grange for a number of years now, my family and I have been entirely happy with the care, love and support she receives there. So when my father's health deteriorated we had no hesitation in asking for respite care for him to be at Astley Grange. When his health
failed and 'end of life' care was required, again, we asked for him to be cared for by the amazing team at Astley Grange. The support, care and dignity shown to my father and also to the family at this very difficult time, sets an example for how a care home should be. Care is paramount and evident in everything they do, the professionalism of the management and staff is exceptional. I cannot thank them enough for all they do.

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Review from Sheila H (Daughter of Resident) published on 11 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy over the care and support that my mother receives and that she is happy and safe and the staff and the management are wonderful at Astley Grange.

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Review from Janet P (Daughter of Resident) published on 7 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Astley Grange Bolton for just over 3 years. She sadly passed away in August 2018. The care she received was very good. Knowing she was being looked after by the friendly, caring and compassionate staff put our families minds at rest. The home was always clean and the residents needs
came first. There seemed to be always enough staff on duty to look after the residents. The nurses employed at the time my mother passed away were great and helped tremendously at our sad time. I would definately recommend Astley Grange as the care home, after looking at others in the area, was our first choice for mum when her dementia and general health got so bad she needed the 24/7 care.

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Review from K S (Son-in-law of Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are helpful and kind. My mother-in-law is well looked after and is happy most of the time.
My mother-in-law says that she enjoys the food and her room is clean and her bed is comfortable.
The staff are very busy and it appears that they are not able to spend as much time with individual
residents as they would wish and is needed.

Reply from Nehal Patel, Director at Astley Grange

Thank you for your review, we fully take on board your comments. We are currently recruiting an Activities Coordinator and once they are in position, you will find the quality time we can spend with your relative increase dramatically.


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Review from Brett L (Son of Resident) published on 15 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Looked after my dad for approximately 12 months. He was quite a difficult customer but they looked after him very well. I have only praise for Astley Grange.

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Review from David O (Brother of Resident) published on 18 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Astley Grange Nursing Home are kind, considerate and very professional. They are a great team and provide the very best nursing care to all their residents at all times. They also take good care of family, friends and anyone who goes to visit.

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Review from J P (Daughter of Resident) published on 4 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the home to be clean- tidy, the care they gave to my mother was second to none, the staff were excellent everyone of them gave 100% in the way they attended to her, she could not have been in a better place, they should be proud of themselves. They looked after the family also with respect.
Mums room was lovely and always clean, the facilities were very good, its a lovely place to spend your twilight days, i can't thank them enough.

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Review from Arlene H (Daughter of Resident) published on 3 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum entered Astley Grange 12th October 2015 on d
end of life care. She is still with us and I am sure it is because of the wonderful care she is receiving "Every" member of staff do their jobs wit a smile, they are professional and caring. The support the family in a very caring way. At 98 years
old she is getting the care her age deserves.

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Review from Harold B (Husband of Resident) published on 11 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They looked after my wife wonderfully well in her final hours. I could bot have wished for better care and treatment.

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Review from May H (Wife of Resident) published on 9 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in Ashley Grange for just over two years. He is well taken care of and the staff are excellent.

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Current Review Score: 9.1 (9.100)

Overview of Review Score

The Review Score of 9.1 (9.100) out of 10 for Astley Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.767 for Astley Grange is calculated as follows: ( (48 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 60 Ratings = 4.767

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.333 Points relating to the number of positive Reviews for Astley Grange is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 5 Positive Reviews ÷ 6 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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