St Catherine's Care Home has a Review Score of 9.9 (9.858) out of 10, based on 24 reviews in the last 2 years. Over all time St Catherine's Care Home has 122 reviews.
Review from Michelle B (Daughter of Resident) published on 3 February 2025
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Overall Experience
5.0 out of 5
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Review from Kathleen N (Daughter of Resident) published on 30 January 2025
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Overall Experience
5.0 out of 5
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Review from Cheryl M (Daughter of Resident) published on 18 October 2024
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Overall Experience
5.0 out of 5
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Review from Lynne F (Daughter of Resident) published on 17 October 2024
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Overall Experience
5.0 out of 5
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Review from L L (Daughter-in-law of Resident) published on 13 September 2024
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Overall Experience
5.0 out of 5
Reply from Maisie Lawrence, Marketing Assistant at St Catherine's Care Home
Thank you for your positive feedback towards St Catherine's Care Home. We're delighted to hear how pleased you and your family are with the care your mother-in-law is receiving and it's wonderful to know that our activities programme is being enjoyed! Our team are committed to delivering fun and engaging experiences and ensuring every resident feels entertained and well cared for. We will continue to go above and beyond to make sure your mother-in-law receives the highest quality of care.
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Review from J H (Daughter of Resident) published on 27 August 2024
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5.0 out of 5
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Review from P B (Son of Resident) published on 15 May 2024
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Overall Experience
5.0 out of 5
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Review from David E (Son of Resident) published on 7 March 2024
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Overall Experience
4.0 out of 5
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Review from Roy D (Husband of Resident) published on 22 February 2024
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Overall Experience
5.0 out of 5
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Review from P W (Resident) published on 16 February 2024
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Overall Experience
5.0 out of 5
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Review from Linda B (Sister of Resident) published on 23 November 2023
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Overall Experience
5.0 out of 5
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Review from A D (Daughter-in-law of Resident) published on 23 November 2023
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Overall Experience
5.0 out of 5
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Review from Emma S (Daughter of Resident) published on 26 October 2023
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Overall Experience
5.0 out of 5
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Review from A M (Daughter of Resident) published on 26 October 2023
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Overall Experience
5.0 out of 5
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Review from Leonard F (Husband of Resident) published on 5 October 2023
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5.0 out of 5
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Review from Lesley D (Daughter of Resident) published on 28 September 2023
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5.0 out of 5
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Review from Raymond L (Son of Resident) published on 14 September 2023
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5.0 out of 5
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Review from Alison K (Friend of Resident) published on 24 August 2023
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Overall Experience
5.0 out of 5
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Review from Lynn H (Sister of Resident) published on 17 August 2023
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Overall Experience
5.0 out of 5
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Review from Lynette L (Granddaughter of Resident) published on 17 August 2023
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Overall Experience
5.0 out of 5
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The Review Score of 9.9 (9.858) out of 10 for St Catherine's Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.858 for St Catherine's Care Home is calculated as follows: ( (251 Excellents x 5) + (33 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 288 Ratings = 4.858
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for St Catherine's Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 27 May 2022
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Job Title: Home Manager at St Catherine's Care Home, Bolton
Joined: 2010
Gill achieved her nursing qualifications a little later in life; however, this hasn’t stopped her from thriving. She began as a care assistant and, before progressing to Home Manager, she achieved her nursing qualifications. Gill is very proud of receiving a ‘Good’ rating from CQC for St Catherine’s. She loves working with the local community and creating a bond with them. Outside of work, Gill is a lover of arts and crafts. She is full of creativity and loves knitting and sewing. She is a proud grandmother and enjoys spending time with her family where she can too. Words of encouragement from Gill for someone looking for the right care home would be: “Good care needs to be observed. Make sure the home is clean. Look at the residents to see if they’re happy. Look at the website to see if there are activities going on and have a browse at the menus.”
“I enjoy seeing the residents happy and content. I also enjoy making sure and seeing everything runs smoothly.”
