St Catherine's Care Home

Queen Street, Horwich, Bolton BL6 5QU
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9.9 122 Reviews
  • St Catherine's Care Home, Bolton
St. Catherine's Care Home is located in the middle of Horwich near Bolton and is close to shops, amenities, public transport and the M62 motorway link. Middlebrook Shopping Centre is just one mile away.

This purpose built care home provides nursing and social care for the frail elderly and the mentally infirm elderly.

Accommodation at St Catherine's is provided in single occupancy rooms, some of which are spacious enough for sharing.

St. Catherine's provides TV lounges, quiet sitting rooms and a bright conservatory with access to extensive gardens for residents enjoyment. Meals can be served in one of the separate dining rooms, where residents can enjoy the company of others when dining. Meals are based on traditional home cooking using fresh produce, with daily choices being available. Special diets can be catered for.

Visits are made to the home on a regular basis by an experienced hair stylist and a qualified chiropodist. Complementary therapies can be arranged.

Residents benefit from a varied programme of activities that are available.

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Care Provided by St Catherine's Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Gillian Johnson (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (58)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for St Catherine's Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

St Catherine's Care Home Reviews (122)

Total of 122, showing 21-40
9.9

St Catherine's Care Home has a Review Score of 9.9 (9.873) out of 10, based on 23 reviews in the last 2 years. Over all time St Catherine's Care Home has 122 reviews.

Overall Experience

  • 82
  • 36
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Date Published

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Review from Eli S (Husband of Resident) published on 6 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall care for my wife is excellent. I am always informed if anything has happened, no matter how small. The staff are always very welcoming to myself and all my family when they visit. I consider the staff to be friends and always very welcoming and helpful. It is very important to me to know
that her care and well-being are paramount. I would unreservedly recommend St Catherine's to anyone.

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Review from Joan M (Friend of Resident) published on 25 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the staff and the care she has received.

Reply from Harriet Sharland, Marketing Assistant at St Catherine's Care Home

Thank you, Joan, for taking the time to write about your friend's positive care experience; we are thrilled to have our team's efforts recognised. Have a wonderful day!


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Review from S H (Daughter of Resident) published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can relax with the knowledge that my mum is being well looked after and treated with dignity and empathy. There are wonderful staff and management in the Emi Unit, and I cannot praise them enough for everything they do for my mum. A very special thank you to one lady for being so very kind to my mum
but have to say many staff members also are amazing and go the extra mile. Staff in the Emi face daily challenges but are always positive, friendly and always happy to help. Thank you from the bottom of my heart.

Reply from Harriet Sharland, Marketing Administrator at St Catherine's Care Home

Thank you, we always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that your experience at St Catherine's Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.


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Review from Sheila T (Friend of Resident) published on 20 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care that St Catherine's is providing. The staff are very friendly and welcoming. We are impressed with the interaction between staff and residents. We are impressed with the interaction between staff and residents. They are very knowledgeable and thorough. Communication between
staff and residents' friends/family is very good; they keep us informed when we visit. We are feeling comforted in the knowledge our resident has the best of care.

Reply from Harriet Sharland, Marketing Administrator at St Catherine's Care Home

Thank you, Shelia, for your comments about your recent experience at St Catherine's Care Home. Our residents’ well-being is our main priority, and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.


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Review from Pamela B (Resident) published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Catherine's is a well-run care home. All staff are well trained, caring and very helpful. Nothing is too much trouble. I am totally happy with my new home.

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Review from Pat G (Resident) published on 13 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came here to be near my daughter. I need nursing care and have found what I need here. The staff in all departments are really pleasant and always willing. I have settled in, and I expect to stay hear. I am looking forward to joining in activities and getting out when the weather is better.

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Review from Janet C (Daughter of Resident) published on 13 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went to live at St Catherine's in May 2020. We have all been very happy with the care. The care assistants are friendly and very caring. The nurses are very approachable and helpful. They are also quick to identify any problems and let me know immediately. I have experienced some bad care in the
past, but have had no issues or concerns as staff, even admin, are always available to advise or support. I feel I can relax knowing Mum is being cared for by the best.

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Review from Michael C (Son of Resident) published on 13 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has had the best care from the home, and I am very happy with the staff, who are very caring.

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Review from Andrew A (Son of Resident) published on 8 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very encouraging and attentive. The activity programme is amazing. Residents are encouraged to participate and are valued. Mum's clothes are kept clean and changed regularly. Trips are arranged to local cafes and garden centres. The resident's crafts are made into displays. Meals are well
supported by staff, and the food is good. The nurses work hard and keep us updated if issues. The home is bright, clean and feels welcoming. The photobook in the reception shows the daily activities for relatives. The management always has time for me with any queries.

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Review from Darren R (Son of Resident) published on 3 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The improvement in my dad since he came to St Catherine's is fantastic. It was also great to see him on the Facebook page taking part in the baking activities. He seems to have settled in well, and the staff are great with him. It's lovely to see him smile again. Thank you.

Reply from Katie Barnett, Marketing Administrator at St Catherine's Care Home

Thank you, Darren, for sharing your recent experience of our home. We are pleased that it has been so positive and are so happy you have been enjoying seeing the Facebook posts. We look forward to seeing you again soon. Have a fantastic day.


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Review from Catherine H (Daughter of Resident) published on 31 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always find the staff very friendly and helpful. My mum is always clean and smart. She is well looked after, and her general well-being has improved since being at St Catherine's. Would definitely recommend St Catherine's.

Reply from Katie Barnett, Marketing e at St Catherine's Care Home

Thank you, Catherine, for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.


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Review from Albert H (Husband of Resident) published on 3 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is well cared for. She is always clean and well brushed when I visit.

Reply from Katie Barnett, Marketing Executive at St Catherine's Care Home

Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.


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Review from Audrey M (Wife of Resident) published on 2 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was admitted to St Catherine's dementia unit on 28th March 2022. At first, he was very unsettled and disruptive, but the carers, nurses and management were patient, caring and efficient, and he is more settled now. I feel he is in a safe and happy environment. All the staff are caring and
efficient, even at their busiest times. They keep me informed of any incidents concerning my husband, ie, infections or other medical issues. Thank you, St Catherine's.

Reply from Katie Barnett, Marketing Executive at St Catherine's Care Home

Thank you, Audrey, for letting us know how we are doing. The care and well-being of every resident is our number one priority, and it is rewarding to have such positive feedback about how we are doing.


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Review from Eric G (Resident) published on 7 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very willing to assist. They are also very able in looking after us. They run activities to keep us occupied.

Reply from Katie Barnett, Marketing Administrator at St Catherine's Care Home

Thank you for sharing your recent experience of our home. We are pleased that it has been so positive! Have a fantastic day.


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Review from Amanda B (Daughter of Resident) published on 12 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very fortunate that during Covid 2020, a place was available as Mum was discharged from the hospital. The care and activities Mum receives are priceless. We are kept informed, staff are very caring and work hard to meet Mum's needs as she deteriorates. The activities are just so well thought
up and give us, as a family, great pleasure seeing Mum smiling on the various posts. I don't have a bad word or any criticism of this home. Amazing, and thank you.

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Review from David P (Husband of Resident) published on 10 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in the home for just over two years. She is very happy there. The staff are kind and friendly, and she says the food is good. I have recommended the home to several people.

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Review from N M (Daughter of Resident) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Care and thoughtfulness shown by the staff are great. Always bright and cheerful no matter how busy.
The level of care is good, and appropriate action is taken when challenges arise with behaviours/social interactions with maintaining a happy and safe environment for their residents.
Similarly, any
health issues are quickly assessed by a medical professional and managed to deliver appropriate treatment.

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Review from Freda C (Sister of Resident) published on 20 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at St Catherine's are extremely helpful, always have time for the patients playing games, crayoning and painting. Nothing is too much trouble. Also very helpful to visitors.

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Review from Michelle L (Daughter-in-law of Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found them extremely professional and attentive to patient care. Very informative if they need to contact if they have been seen at the GP or taken into hospital. A good patient care, meals and snacks provided are good. Feel safe knowing my mother-in-law is safe and very well take care
of. All staff polite - relaxing atmosphere.

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Review from J N (Son of Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always seen too as soon as I enter the care home.
Mum is always clean and looks well cared for.
Staff are always friendly.

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Current Review Score: 9.9 (9.873)

Overview of Review Score

The Review Score of 9.9 (9.873) out of 10 for St Catherine's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.873 for St Catherine's Care Home is calculated as follows: ( (245 Excellents x 5) + (27 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 276 Ratings = 4.873

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Catherine's Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Gill

Gill Johnson

Job Title: Home Manager at St Catherine's Care Home, Bolton

Joined: 2010

Gill achieved her nursing qualifications a little later in life; however, this hasn’t stopped her from thriving. She began as a care assistant and, before progressing to Home Manager, she achieved her nursing qualifications. Gill is very proud of receiving a ‘Good’ rating from CQC for St Catherine’s. She loves working with the local community and creating a bond with them. Outside of work, Gill is a lover of arts and crafts. She is full of creativity and loves knitting and sewing. She is a proud grandmother and enjoys spending time with her family where she can too. Words of encouragement from Gill for someone looking for the right care home would be: “Good care needs to be observed. Make sure the home is clean. Look at the residents to see if they’re happy. Look at the website to see if there are activities going on and have a browse at the menus.”


“I enjoy seeing the residents happy and content. I also enjoy making sure and seeing everything runs smoothly.”