St Catherine's Care Home

Queen Street, Horwich, Bolton BL6 5QU
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9.9 122 Reviews
  • St Catherine's Care Home, Bolton
St. Catherine's Care Home is located in the middle of Horwich near Bolton and is close to shops, amenities, public transport and the M62 motorway link. Middlebrook Shopping Centre is just one mile away.

This purpose built care home provides nursing and social care for the frail elderly and the mentally infirm elderly.

Accommodation at St Catherine's is provided in single occupancy rooms, some of which are spacious enough for sharing.

St. Catherine's provides TV lounges, quiet sitting rooms and a bright conservatory with access to extensive gardens for residents enjoyment. Meals can be served in one of the separate dining rooms, where residents can enjoy the company of others when dining. Meals are based on traditional home cooking using fresh produce, with daily choices being available. Special diets can be catered for.

Visits are made to the home on a regular basis by an experienced hair stylist and a qualified chiropodist. Complementary therapies can be arranged.

Residents benefit from a varied programme of activities that are available.

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Care Provided by St Catherine's Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Gillian Johnson (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (58)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for St Catherine's Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

St Catherine's Care Home Reviews (122)

Total of 122, showing 81-100
9.9

St Catherine's Care Home has a Review Score of 9.9 (9.858) out of 10, based on 24 reviews in the last 2 years. Over all time St Catherine's Care Home has 122 reviews.

Overall Experience

  • 82
  • 36
  • 4
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Date Published

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Review from M W (Wife of Resident) published on 20 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

All the staff are friendly and helpful.


Mum always looks well presented and clean and seems very happy here.


Reply from Ronnie Cavanagh, Digital Marketing Executive at St Catherine's Care Home

Thank you for taking the time to give their feedback and we are very pleased to hear that your experience with St Catherine's Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Cordette H (Daughter of Resident) published on 20 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the past 12 months, my father has been resident at St Catherines Care Home in Harwich. In this time the care has been wonderful, so kind and caring towards him and his needs. His room is well looked after and the food enjoyable. What really makes this place special is by far the staff and the lengths
they go to. Well done to all and thanks for looking after my Dad.

Reply from Ronnie Cavanagh, Digital Marketing Executive at St Catherine's Care Home

Thank you, Cordette, for your comments about your recent experience at St Catherine's Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from M J (Wife of Resident) published on 20 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am really pleased with the care my husband is receiving here at St. Catherines. The staff are without a doubt caring to all the residents. My only concern is that there is not enough stimulation.

Reply from Ronnie Cavanagh, Digital Marketing Executive at St Catherine's Care Home

Thank you for your kind comments about your recent experience at St Catherine's Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. If there is anything else we can do, please do not hesitate to reach out to us on your next visit. We are more than happy to help!


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Review from Malcolm N (Son of Resident) published on 20 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff to be very helpful and am happy with the care that they provide for my mother. I realise that at the moment, care providers nationwide are under pressure, but find that staff at St Catherines are happy to go the extra mile.

Reply from Ronnie Cavanagh, Digital Marketing Executive at St Catherine's Care Home

Thank you, Malcolm, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with St Catherine's Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Betty (Wife of Resident) published on 1 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in this home for the last 10 months and I have been happy with all aspects of his care. I have also received all the support from all members of staff I have needed. My husband has settled well in the home which has made it easier for myself and my family when visiting.

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Review from Susan P (Daughter of Resident) published on 25 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are caring and considerate to mums needs, would like to see more activities taking place in order to stimulate interest.

Reply from Lenore Keohane, Home Manager at St Catherine's Care Home

Dear Susan,
Many thanks for your feedback as this is a valuable insight for us. We will have a look into this matter to see how we can improve the overall activities plan.
Our residents' well-being is our priority and we appreciate any comments that will help us to identify what can be done better.
Kind regards
Lenore


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Review from Denise E (Niece of Resident) published on 25 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care.

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Review from Maureen N (Wife of Resident) published on 25 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has only been in St Catherines for 6 months, but I cannot try to tell you about the care he is given. The staff cannot do enough to help my husband, he is lovely and clean, well dressed every day. My husband is incontinent and day and night and he is changed, kept dry as soon as noticed.
The staff are also concerned about how I am as they know how difficult if is for me. The food is excellent and amenities in bedrooms are fine. All at St Christine's are excellent and I would not hesitate in recommending it to anyone.

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Review from Norman H (Husband of Resident) published on 25 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is well run with the manager, the staff are friendly, parking is good. Good nursing staff which are not always to be seen in other homes, good equipment.

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Review from Carol H (Daughter of Resident) published on 25 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been at St Catherines Care Home for the past ten years. On the whole, she is well cared for. If I have had any issues I know I can talk to staff about it. Mum gets her hair done every week and enjoys her music which the staff are aware about. Sometimes she gets depressed but the staff put
her music on or play musical bingo which usually cheers her up.

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Review from Keith (Son of Resident) published on 20 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally satisfied with overall care for my mother. Standard of home is good, decor and rooms are clean and well maintained. Staff are hard working and we feel there is a caring ethos towards residents although sometimes staffing numbers appear to be under pressure.

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Review from Dave H (Son of Resident) published on 8 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I always find the staff to be highly competent, friendly and caring. Many seem to go the extra mile to ensure residents and guests are provided with the very best care and attention. It is not pleasant to have to visit a relative in a care home, but the staff here attempt to make the experience a pleasant
one. I have nothing but admiration for the work they do.

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Review from Jayne M (Daughter of Resident) published on 8 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was in St Catherines from July 2015 until April 2017 when he sadly passed away, as a paraplegic he needed care and St Catherines was the Nursing home we chose and we were so glad we did. The care that was given to dad was fantastic and the staff helped us get through the difficult time at the
end, nothing was too much trouble for them they looked after dad as if it was their own father. I can honestly say from the bottom of my heart they are truly Angels. I would recommend St Catherines to everyone that wanted their loved ones to be treated as the way they should be with people that are passionate about their jobs and the care they give

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Review from Janice P (Daughter of Resident) published on 7 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My mum went into St Catherines on 3rd June, so she has only been there for a couple of days. I like what I have seen up to now but would like to do another review in 6 months, when I see how the home looks after my mum.

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Review from Gillian (Daughter-in-law of Resident) published on 6 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the last 3 years my mother-in-law, who suffers from Dementia, has been looked after with loving care and dignity at St Catherine's. What is a heartbreaking situation seeing your loved one ravaged by this disease, has been made bearable, knowing that she is so well looked after by professional staff.
Her needs are carefully assessed and catered for, by compassionate staff, who always do their utmost to ensure that she is comfortable, pain free, and as happy as she can be.
I would have no hesitation in recommending St Catherines to anyone who is in a similar situation with a family member. Thank you to everyone, front-line and behind the scenes for doing a wonderful job.

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Review from Sheila C (Daughter of Resident) published on 6 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is now in the final stage of Alzheimer's disease. She is 4 st. has cancer, her skin is breaking down, yet the staff in the care home look after her carefully and well. She has been there for 4 years, after periods in hospital and falls at home. She is now 96 years of age. I live in North Wales
and could not care for her, but we all try to take care of her.
We have seen the steady decline in her which is dreadful, but I know that staff have done their utmost to care for her. The meals look good, the standards high and the staff are friendly.
There are only two nursing homes in this area of Greater Manchester and I know Horwich very well. Alzheimer's and the deterioration which my mother has suffered has been handled efficiently and the local doctor handles medical matters and medicines adequately. So far we have been satisfied at each stage of her steady deterioration over 4 years that she has received the best care possible in the circumstances.

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Review from Constance B (Wife of Resident) published on 12 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very satisfied with care given to my late husband. I found all the staff very caring and very patient with all his needs. For the short stay he was in he was very contented and happy. The staff were also very friendly with the persons family. We were always welcomed with a smile and made to feel
at home.

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Review from G T (Son of Resident) published on 25 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

2015 was as good as it could be. For dad the staff have been great.

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Review from Philip M (Grandson of Resident) published on 11 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at this home are brilliant and always provide outstanding support whether this be to resident, relative or own staff member. The morale throughout is great. I attended an Easter bingo night and all the staff were constantly smiling and enthusiastic throughout. I would highly recommend this
home to anyone I know as I am assured my relative is in the best care possible.

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Review from B B (Son of Resident) published on 11 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What great care they have taken of my dad. He's back to his old self, happy, smiling and not miserable. His weight has gone back to normal, his health is a lot better and he's so happy. Thank you all staff at Four Seasons.

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Current Review Score: 9.9 (9.858)

Overview of Review Score

The Review Score of 9.9 (9.858) out of 10 for St Catherine's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.858 for St Catherine's Care Home is calculated as follows: ( (251 Excellents x 5) + (33 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 288 Ratings = 4.858

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Catherine's Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Gill

Gill Johnson

Job Title: Home Manager at St Catherine's Care Home, Bolton

Joined: 2010

Gill achieved her nursing qualifications a little later in life; however, this hasn’t stopped her from thriving. She began as a care assistant and, before progressing to Home Manager, she achieved her nursing qualifications. Gill is very proud of receiving a ‘Good’ rating from CQC for St Catherine’s. She loves working with the local community and creating a bond with them. Outside of work, Gill is a lover of arts and crafts. She is full of creativity and loves knitting and sewing. She is a proud grandmother and enjoys spending time with her family where she can too. Words of encouragement from Gill for someone looking for the right care home would be: “Good care needs to be observed. Make sure the home is clean. Look at the residents to see if they’re happy. Look at the website to see if there are activities going on and have a browse at the menus.”


“I enjoy seeing the residents happy and content. I also enjoy making sure and seeing everything runs smoothly.”