St Catherine's Care Home

Queen Street, Horwich, Bolton BL6 5QU
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9.9 122 Reviews
  • St Catherine's Care Home, Bolton
St. Catherine's Care Home is located in the middle of Horwich near Bolton and is close to shops, amenities, public transport and the M62 motorway link. Middlebrook Shopping Centre is just one mile away.

This purpose built care home provides nursing and social care for the frail elderly and the mentally infirm elderly.

Accommodation at St Catherine's is provided in single occupancy rooms, some of which are spacious enough for sharing.

St. Catherine's provides TV lounges, quiet sitting rooms and a bright conservatory with access to extensive gardens for residents enjoyment. Meals can be served in one of the separate dining rooms, where residents can enjoy the company of others when dining. Meals are based on traditional home cooking using fresh produce, with daily choices being available. Special diets can be catered for.

Visits are made to the home on a regular basis by an experienced hair stylist and a qualified chiropodist. Complementary therapies can be arranged.

Residents benefit from a varied programme of activities that are available.

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Care Provided by St Catherine's Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Gillian Johnson (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (58)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for St Catherine's Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

St Catherine's Care Home Reviews (122)

Total of 122, showing 101-120
9.9

St Catherine's Care Home has a Review Score of 9.9 (9.858) out of 10, based on 24 reviews in the last 2 years. Over all time St Catherine's Care Home has 122 reviews.

Overall Experience

  • 82
  • 36
  • 4
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Date Published

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Review from Eunice C (Daughter of Resident) published on 6 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has now lived at St Catherines for five years. She began with residential care nut is now fully nursing. The advantage of this is that the staff knew her well before she deteriorated and they have continued to treat her with dignity and respect and as an individual. The staff are sometimes
stretched but the ethos is of kindness and support to all residents and a sense of teamwork. The communication is good.

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Review from R H (Son of Resident) published on 4 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always very caring and attentive to my mothers needs. The home is kept in a very clean way at all times. The staff ensure mum is well fed and whenever the occasion depends they call to advise on her condition. I would have no hesitation in recommending this care home to anyone.

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Review from Joan L (Sister of Resident) published on 30 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister said she is happy here. I feel the staff treat me with dignity and respect. I've been joining in with the activities, been playing cards. I enjoy the meals here, I don't eat a big portion and I get offered plenty of drinks. I like my bedroom and its kept clean. I love the fact when she was
in her bedroom different staff kept coming in to check she was okay and I love that. I know she is being cared for properly.

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Review from David B (Relative of Resident) published on 22 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is one of the nicest care homes I've been in within the Bolton District. The staff are very cheery and do seem quite happy in their work. This attitude to their vocation can only be beneficial to the homes residents. The home is extremely clean well looked after and it's obvious the pride people
have to be part of this establishment.

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Review from Michael D (Son-in-law of Resident) published on 21 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Catherine's has a positive, upbeat atmosphere. The staff are thoroughly professional, hard working and relentlessly cheerful. Care really is given on an individual basis and is provided across the range of staff - cleaning, cooking, caring, nursing.

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Review from Jean B (Daughter of Resident) published on 16 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum was welcomed into St Catherine's care home on New Years day 2016 she has been cared for with the upmost respect and dignity. All the staff at St Catherine's are extremely friendly and helpful to both residents and visitors. I am so happy that our family found St Catherine's to care for
my mum long term. Quite a distance from the family home town but well worth the travelling time usually around four visits per week.

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Review from Priscilla W (Daughter of Resident) published on 15 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been treated with dignity and respect from day one. She has been at St Catherines for about 5 years. Her faculities are impaired but the staff treat her flights of vivid imagination with humour and understanding. She loves the food which the home provides and is given the right amount.
Her room feeld lke a safe space to her, and we, her family, have easy access to her. She says it would grieve her to leave and she needs to know where she is going to sleep.

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Review from Brian W (Son of Resident) published on 22 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has only been in 4 days but seems settled and happy and everything so far in the home seems fine.

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Review from Bill W (Son of Resident) published on 15 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent all round warm, clean, comfortable, safe with first class staff. Very friendly and caring.

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Review from J S (Niece of Resident) published on 12 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt unfortunately was only in the care home for one week before passing away, during that time I found the staff to be very caring and helpful. Her bedroom was spacious and well appointed. Overall I found St Catherine's to be satisfactory, clean and friendly.

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Review from S D (Daughter of Resident) published on 11 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff appear very caring to residents even if not sitting with residents they are instantly aware if needed of if someone is upset. Pleasant approach when speaking to residents and very responsive to me and my family when visiting. They do try to make the atmosphere as cheerful as possible. We are pleased
with the appearance of mums room recently keeping it neat and organising her odds and ends. Mum is also dressed well and looks fine.

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Review from K C (Wife of Resident) published on 9 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are 1st class, caring and friendly. The food is very good. It's like home from home.

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Review from W G (Son of Resident) published on 9 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Activities on the go- good.

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Review from L M (Niece of Resident) published on 9 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very friendly and helpful, tending to all of my aunts needs.

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Review from Mandy (Daughter of Resident) published on 9 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was a new experience for us all , for mum to come into care. All our anxieties have been well and truly taken away with the wonderful care you have provided, not only for mum but also the whole family. Thank you we cannot find any fault what so ever.

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Review from J G (Wife of Resident) published on 9 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel confident in the care my husband receives he is treated with confidence and respect at all times. I feel he is treated with dignity by all staff members. We both enjoy all the activities and sing-a-longs

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Review from S C (Daughter of Resident) published on 9 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic service, all the staff are brilliant and very patient with my dad and the home is kept to a very high standard. Pleased my dad is well cared for and comfortable it's like home from home.

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Review from Jean R (Wife of Resident) published on 27 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find St Catherines well equipped and has a pleasant welcoming atmosphere. Staff are caring and concerned for the welfare of the residents. Food looks wholesome and is enjoyed by my husband. He is kept clean and well cared for.

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Review from Wilma G (Friend of Resident) published on 4 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend moved into St Catherines following a major stroke and several weeks in hospital. I arrived unannounced. The staff member who answered the door was friendly and welcoming. She escorted me to my friends room. Despite my friends serious condition she was immaculate. Her hair combed and she appeared
to have a hint of makeup (very important to her normally). Her bed was impeccable and although she was barely conscious she was totally relaxed and very comfortable she looked angelic almost as though she was in her heaven on earth. There appeared to be a clip board on her bed side cabinet, presumably for the staff to record her condition. The entire ambience was incredible and very impressive, I left knowing my friend was receiving unbeatable care and attention.

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Review from Philip S (Son of Resident) published on 23 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came here for what turned out to be her final 10 weeks on this earth following a stroke. My family cannot thank the staff enough for the care they showed not just to my mother, but to all residents, treating them all personally with great care, warmth, respect and dignity. It is of great
comfort that my mother was cared for in this way and that staff where with her by her side when she suddenly slipped away.


My brother and I regularly visited my mother and the staff where always quick to welcome us, provide an update on our mothers health and to discuss any concerns.


We would have no reservations in recommending St Catherine's having experienced the care my mother received. All the staff where a credit to their profession and we cannot begin to thank them all enough.


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Current Review Score: 9.9 (9.858)

Overview of Review Score

The Review Score of 9.9 (9.858) out of 10 for St Catherine's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.858 for St Catherine's Care Home is calculated as follows: ( (251 Excellents x 5) + (33 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 288 Ratings = 4.858

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Catherine's Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Gill

Gill Johnson

Job Title: Home Manager at St Catherine's Care Home, Bolton

Joined: 2010

Gill achieved her nursing qualifications a little later in life; however, this hasn’t stopped her from thriving. She began as a care assistant and, before progressing to Home Manager, she achieved her nursing qualifications. Gill is very proud of receiving a ‘Good’ rating from CQC for St Catherine’s. She loves working with the local community and creating a bond with them. Outside of work, Gill is a lover of arts and crafts. She is full of creativity and loves knitting and sewing. She is a proud grandmother and enjoys spending time with her family where she can too. Words of encouragement from Gill for someone looking for the right care home would be: “Good care needs to be observed. Make sure the home is clean. Look at the residents to see if they’re happy. Look at the website to see if there are activities going on and have a browse at the menus.”


“I enjoy seeing the residents happy and content. I also enjoy making sure and seeing everything runs smoothly.”