Meadow Bank House Care Home

Green Lane, Great Lever, Bolton BL3 2EF
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9.6 90 Reviews
  • Meadow Bank House Care Home, Bolton
Meadow Bank House care home, situated in the residential area of Great Lever, halfway between Bolton and Farnworth, supports older people to lead their best lives with personalised residential and nursing care.

A friendly, purpose-built home, Meadow Bank House has a range of both en-suite and wet rooms, as well as a cinema, hair salon, nail bar and access to a minibus for day trips out, where residents can explore the local area.

The catering team at Meadow Bank House understand the nutritional needs of older people and create delicious meals to ensure a lovely dining experience for all residents and visitors which can be enjoyed across the welcoming dining spaces. During the warmer months, the pretty patio and garden are also firm favourites with residents and their loved ones to enjoy a spot of al fresco dining.

The dedicated and professional care team at Meadow Bank House like to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Meadow Bank House the team encourage residents to take an active role in the Great Lever community.

Care Provided by Meadow Bank House Care Home

  • Primary Care Categories
  • Older Person Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jincy Lukose (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (47)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Gardens
  • Minibus or other transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Meadow Bank House Care Home Reviews (90)

Total of 90, showing 61-80
9.6

Meadow Bank House Care Home has a Review Score of 9.6 (9.629) out of 10, based on 19 reviews in the last 2 years. Over all time Meadow Bank House Care Home has 90 reviews.

Overall Experience

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90
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Overall Experience  Overall Experience 4.0 out of 5

I think this home is very nice. Staff are helpful and always on hand if needed. Food is very good. The home is clean and homely. The staff are always cheerful and tell me anything I need to know.

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Overall Experience  Overall Experience 4.0 out of 5

My mum has been well looked after and her health has improved since she came to this care home in July. She has eaten better and become more engaged with people. The company has done her good. The staff are all very helpful and obliging and keep our family informed.

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Overall Experience  Overall Experience 3.0 out of 5

I am quite happy and comfortable. All my needs are met by the excellent staff. The amenities are satisfactory. The food is edible but ordinary.

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Overall Experience  Overall Experience 5.0 out of 5

Only been in Meadow Bank couple of days. Up to now can't fault anything. Lovely place and the staff seem very caring and to my mother. Thanks.

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Overall Experience  Overall Experience 4.0 out of 5

I always find we are welcome and everyone is helpful. I find the place comfortable.

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Overall Experience  Overall Experience 5.0 out of 5

Nice and friendly carers. My husband's care is very satisfactory. I am quite happy. The home itself is very clean and quite pleasant overall. Very happy.

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Overall Experience  Overall Experience 4.0 out of 5

Staff are great, kind and caring. Would recommend.

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Overall Experience  Overall Experience 5.0 out of 5

Meadow Bank House does not feel like a care home but feels like Mum's home. Whilst the facilities, cleanliness, activities etc are all first rate, what makes the place so special is the staff. Mum, sadly, has had to move to palliative care and not only have the staff looked after her wonderfully, sympathetically
and caringly, but they have been so kind and supportive to us, her family. We could not have wished for more.

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Overall Experience  Overall Experience 4.0 out of 5

Happy with the home and staff.

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Overall Experience  Overall Experience 5.0 out of 5

Very friendly, extremely helpful. The best care home I have seen. This should be a flagship for others to follow.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent, staff are kind.

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Overall Experience  Overall Experience 5.0 out of 5

Treated very well. Always happy to help you. Go above and beyond.

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law came to you for a short time as she was nearing the end of life. I cannot praise each and every one of your staff we were made to more than welcome we felt comfortable all staff treated us with respect they couldn't do enough for us. They kept us going with tea coffee biscuits never
too busy to speak to us always a smile absolutely marvellous I know what pressure you can be under in your line of work as I've been there myself you really are brilliant your staff put faith back into carers. The dignity and respect you showed to my mother-in-law was second to none - you all should be proud of yourselves x

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Meadowbank are all welcoming friendly and extremely supportive not only the residents but their families. From the day my mum arrived, she was treated with respect and kindness. All the staff were polite interested and friendly to her and her family. When mum was very sick and dying the
care and genuine affection shown to her and to all of her family was very comforting.
I could not have wished for a better place for mum.

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Overall Experience  Overall Experience 5.0 out of 5

Very good, kind and caring. The best you can get.

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Overall Experience  Overall Experience 4.0 out of 5

My father was here for 6 years and we couldn't have found a better place for my father.
Everyone who works here is a credit to Meadowbank.
They are so kind and thoughtful in their attitude to everyone.

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Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my grandmother receives. I have no concerns. They keep me informed in regards to my Nan's health and I would not hesitate to recommend the home to other people. I would like to see more activities on for the residents.

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Overall Experience  Overall Experience 4.0 out of 5

The staff are very pleasant, always happy to help and assist when asked.
The activities around the home are great fun for everyone.
Great variety of meals to choose from as well.

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Overall Experience  Overall Experience 5.0 out of 5

Our father was in Meadow Bank home for ten years, until he passed away early April.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been here 18 months and has shown lots of improvement, she was very reluctant to move into a home but is now really happy. The staff are lovely and always treat her with care and respect. She is well cared for whilst maintaining her independence I would happily recommend Meadowbank.

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Current Review Score: 9.6 (9.629)

Overview of Review Score

The Review Score of 9.6 (9.629) out of 10 for Meadow Bank House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.629 for Meadow Bank House Care Home is calculated as follows: ( (155 Excellents x 5) + (56 Goods x 4) + (12 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 224 Ratings = 4.629

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Meadow Bank House Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Dec 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (1)

Jincy

Jincy Lukose

Job Title: Home Manager

Introducing Jincy Lukose
Home Manager at Meadow Bank House, Great Lever


What does kindness mean to you?


“To see a smile on the face of my Residents and Colleagues. Happy people make a happy home.”


As a Registered Nurse, Jincy has gained many years of experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.


Jincy shares that HC-One’s vision is aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Jincy remarked:


“Being able to provide a homely atmosphere for my Residents. Caring for other people makes me feel valued. And I also love being able to help Colleagues achieve their professional goals.”


Outside of work, Jincy enjoys spending time with her family, cooking and travelling. One of her biggest achievements was working as part of an operation theatre for a nurse's training project in India.


If you would like to find out more about Meadow Bank House, Jincy would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.