Meadow Bank House Care Home

Green Lane, Great Lever, Bolton BL3 2EF
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9.6 90 Reviews
  • Meadow Bank House Care Home, Bolton
Meadow Bank House care home, situated in the residential area of Great Lever, halfway between Bolton and Farnworth, supports older people to lead their best lives with personalised residential and nursing care.

A friendly, purpose-built home, Meadow Bank House has a range of both en-suite and wet rooms, as well as a cinema, hair salon, nail bar and access to a minibus for day trips out, where residents can explore the local area.

The catering team at Meadow Bank House understand the nutritional needs of older people and create delicious meals to ensure a lovely dining experience for all residents and visitors which can be enjoyed across the welcoming dining spaces. During the warmer months, the pretty patio and garden are also firm favourites with residents and their loved ones to enjoy a spot of al fresco dining.

The dedicated and professional care team at Meadow Bank House like to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Meadow Bank House the team encourage residents to take an active role in the Great Lever community.

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Care Provided by Meadow Bank House Care Home

  • Primary Care Categories
  • Older Person Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jincy Lukose (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (47)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Gardens
  • Minibus or other transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Meadow Bank House Care Home Reviews (90)

Total of 90, showing 81-90
9.6

Meadow Bank House Care Home has a Review Score of 9.6 (9.629) out of 10, based on 19 reviews in the last 2 years. Over all time Meadow Bank House Care Home has 90 reviews.

Overall Experience

  • 58
  • 30
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Date Published

90
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71

Review from Debra M (Granddaughter of Resident) published on 13 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Meadow Bank has recently employed a new manager and I must say since she has arrived things have vastly improved.
She has implemented her ideas and the staff seem much more content.
There is always a happy atmosphere in the home, plenty of activities and the care is second to none.
My Granddad
is nearly 93 and has been here over a year now and is very happy and well looked after.

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Review from Dorothy J (Wife of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in the same care home for nearly 3years. I have seen quite a few changes in that time and I must say, for the better.
The staff are very good and nothing is too much trouble, I am certainly satisfied with the home, the management and the care workers.
Thank you.

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Review from Paul G (Son of Resident) published on 30 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a lovely home, the staff are brilliant and they can't do enough really for my mum. They have brought my mum out of herself, which is great. I have no complaints at all, very happy overall with the service provided.

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Review from Ian B (Son of Resident) published on 24 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was in Meadow Bank, Bolton for a short time for end of life care. She passed away there on New Year's Day.
The care she received was excellent, the staff showed great compassion and dignity. The home was pleasant, clean, friendly and was a great comfort at such a difficult time. Myself and
my family would like to thank all at Meadow Bank and would recommend to anyone looking for care for a loved one.

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Review from Beverkey G (Daughter of Resident) published on 13 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Meadow Bank is a good care home with caring staff from carers, office staff, entertainment staff are superb rooms are lovely and clean. Clothes washed nicely. My mother is in late stages of dementia but is quite happy at Meadow Bank Care Home.

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Review from Brian G (Son of Resident) published on 6 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was 3 years in this home until she died recently. She was well cared for and always enjoyed the food.. We did observe a decline from November 2015 to February 2016 where the manager left suddenly and also a lot of staff left but it settled down. The staff were very caring and attentive as
she faded away. One thing I feel prospective residents/relatives should be aware of is that the fees for a private payer are high compared to most other Bolton homes - we were paying £840 per week plus the home also received £110 from the NHS. My mums circumstances when she was admitted were that she was funded by the NHS so we were unaware of the fees until she no longer qualified for full NHS help. As she had settled by then there was no choice but to pay this amount, even when I pointed out the vast majority of other homes also rated good by CQC, charged much less-other homes charging £550 -£650 a week. So we were happy with the care which is key, but concerned at the cost which did not seem fair.

Reply from HC-One, Careline Team at Meadow Bank House Care Home

Response:
Thank you for your positive feedback regarding the care provided at Meadow Bank. We are sorry for your loss but pleased that you feel your mother had a good standard of care at the home. We note your comments about the fees. We do regularly review fees in the local area to ensure we are competitive, some homes do indeed charge less / week while others have similar or higher fees. At HC-One we do pride ourselves on high standards of care and provide levels of staffing that enable us to achieve this.


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Review from Roy B (Son of Resident) published on 6 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Had major issues with standard of care- meals and staff when mum became resident here. Since the new lady became manager she has turned things around for the better. Issues still arise but are dealt with immediately by the manager. All staff are very helpful from admin, to manager to nursing staff and
carers.

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Review from H H (Stepdaughter of Resident) published on 25 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I personally have always found Meadow Bank care home to be clean and spotless. All the staff have been polite to speak to and nothing is too much trouble. Everyone in the home is treated with respect and kindness. All the staff deserve praise for all the hard work they do.

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Review from D N (Husband of Resident) published on 23 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very well satisfied.

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Review from S M (Daughter of Resident) published on 23 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the nursing home ideal for my mother. The staff are wonderful and go the extra mile to make her comfortable. The rooms are light, airy and clear. The whole place is warm and everyone appears happy.

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Current Review Score: 9.6 (9.629)

Overview of Review Score

The Review Score of 9.6 (9.629) out of 10 for Meadow Bank House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.629 for Meadow Bank House Care Home is calculated as follows: ( (155 Excellents x 5) + (56 Goods x 4) + (12 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 224 Ratings = 4.629

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Meadow Bank House Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (1)

Jincy

Jincy Lukose

Job Title: Home Manager

Introducing Jincy Lukose
Home Manager at Meadow Bank House, Great Lever


What does kindness mean to you?


“To see a smile on the face of my Residents and Colleagues. Happy people make a happy home.”


As a Registered Nurse, Jincy has gained many years of experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.


Jincy shares that HC-One’s vision is aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Jincy remarked:


“Being able to provide a homely atmosphere for my Residents. Caring for other people makes me feel valued. And I also love being able to help Colleagues achieve their professional goals.”


Outside of work, Jincy enjoys spending time with her family, cooking and travelling. One of her biggest achievements was working as part of an operation theatre for a nurse's training project in India.


If you would like to find out more about Meadow Bank House, Jincy would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.