Farnworth Care Home

Church Street, Farnworth, Bolton BL4 8AG
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9.7 96 Reviews
  • Farnworth Care Home, Bolton
Farnworth Care Home has 120 single rooms with en-suite facilities, and provides care for people aged 65 and over.

The care home provides care with nursing, as well as palliative, respite and convalescent Care.

There is good access to public transport and the home is close to local shops

Care Provided by Farnworth Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 120 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Asperger Syndrome
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jayms Bell (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (120)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (120)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Funding & Fees Guide for Farnworth Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,395 – £1,395
    • Self-Funded Residential Dementia Care £1,395 – £1,395
    • Self-Funded Nursing Care £1,395 – £1,395
    • Self-Funded Nursing Dementia Care £1,395 – £1,395
    • RESPITE Self-Funded Residential Care £1,395 – £1,395
    • RESPITE Self-Funded Residential Dementia Care £1,395 – £1,395
    • RESPITE Self-Funded Nursing Care £1,395 – £1,395
    • RESPITE Self-Funded Nursing Dementia Care £1,395 – £1,395
  • (these prices are only a guideline, please contact Farnworth Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visiting is permitted 24 hours of the day apart from when Protected Meals times. Please contact the service to ascertain times


  • Parking
  • Parking is available on site


Total of 96, showing 61-80
9.7

Farnworth Care Home has a Review Score of 9.7 (9.724) out of 10, based on 35 reviews in the last 2 years. Over all time Farnworth Care Home has 96 reviews.

Overall Experience

  • 72
  • 21
  • 2
  • 0
  • 1

Date Published

96
9
22
35
61
Overall Experience  Overall Experience 5.0 out of 5

The care given at Farnworth Care Home to my Mum has been excellent. The lovely staff have looked after her with compassion and dignity. My Mum loves all the staff and is grateful for a chat if they have time. I have been visiting her again after the lockdown and I always take a lateral flow test and
wear PPE before I can enter the home this is always done efficiently. This home is always nice and clean and always smells nice.

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Overall Experience  Overall Experience 5.0 out of 5

Farnworth Care Home continues to provide exceptional care for my mum who has now been a resident on Belmont for almost five years. The strength of the Belmont Unit is the leadership and the staff, their consistency and high standards of genuine care mean that residents are known well and are cared for
as family members. The challenges afforded by the coronavirus pandemic have led to high levels of anxiety for family members of care home residents, however this has been eased by the regular communication, the solution focussed approach and the knowledge that my mum is being cared for and loved by a team that knows her well. I could not ask for more from any staff member. My mum has a high level of need and poor cognition and communication but the staff on the unit understand and anticipate her wants and needs and equally importantly they make her happy. I feel very lucky that my mum is able to be cared for at Farnworth Care Home.

Reply from Tina Johnstone, Home Manager at Farnworth Care Home

Dear Ms O'Callaghan - such wonderful comments leave us all speechless!


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Overall Experience  Overall Experience 3.0 out of 5

The nursing staff were very unsympathetic with us during dads final days. My sister wasn't allowed to say goodbye to dad, because I had already seen him. They even denied dad's request to see my sister. Horrible place, this place is more like a prison.

Reply from Tina Johnstone, Home Manager at Farnworth Care Home

Dear John H - It is deeply regrettable that your experience of Farnworth Care Home leaves you so very upset, however, we have to be seen to be following the guidelines at the time regarding visiting care homes when the nation was at its height of the Covid 19 pandemic. These guidelines were in place to keep vulnerable people safe at the time. I am more than happy to meet with you directly if you feel able to.


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Overall Experience  Overall Experience 5.0 out of 5

Inside the care home there is a pleasant atmosphere. All staff, I have come into contact with, are friendly and very helpful. The rooms are kept very clean and have everything needed making the residents comfortable. There are a number of activities available so that residents can be as active and involved
as they wish. Having a 'hairdressers' open within the home is excellent!

Reply from Tina Johnstone, Home Manager at Farnworth Care Home

Good morning and thank you very much indeed for your splendid comments.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been in this home for two years now and always seems happy. The staff have always been helpful and polite. They have done an excellent job with the residents during lockdown and kept me informed regarding my mum.

Reply from Tina Johnstone, Home Manager at Farnworth Care Home

Thank you very much indeed for such lovely words. It is always a pleasure to share such feedback with the team here at Farnworth Care Home.


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Overall Experience  Overall Experience 4.0 out of 5

The carers who I have dealt with, I feel have been excellent,t and if inspected would be outstanding. I feel they have a really tough job and in the circumstances, I am very happy with them. I do feel office management is poor, however. I did request a call back from the regional office manager and
as of yet... I have not received one, nor have I received one from the office management team at Farnworth regarding my issue at the time. I also feel that poor phone connections have been an issue, again, on no account do I put the blame at the door of the carers, this falls on the office management department. To only have two phones on a floor and one that cannot reach certain rooms and internet providers not having previously sorted this issue I feel is poor. Again, this does not reflect the poor carers who run from pillar to post accommodating and bringing relatives to the phones to help it lies with the office management team.

Reply from Sarah Willitts, Regional Director at Farnworth Care Home

Thank you for your review and particularly your praise of the care staff. I hope that following on from our conversation we have resolved the issue. I have also chased the issue with telephones, and hopefully, will have a positive resolution soon. Thank you for giving your feedback and for your support of the staff.


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Overall Experience  Overall Experience 4.0 out of 5

The home provides a good standard of support to my mum but they have needed additional support in covid which I don't believe they received. Visits can only be facilitated Monday-Friday between 9-5 which makes it impossible for working relatives. Staff are friendly, upbeat, caring and compassionate
but they need more of them!

Reply from Tina Johnstone, Home Manager at Farnworth Care Home

I am so very proud of the staff team here at the Farnworth care home who have continued to show compassion and kindness despite such a terrible year for everyone. Their dedication amazes me every day.


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Overall Experience  Overall Experience 4.0 out of 5

My stepmother was moved to Farnworth Care Home in January 2020 when my Father was taken into hospital. Her situation at their home was just intolerable. She spent 24 hours a day in a dark bedroom, often in a wet bed, carers working under pressure often failed to arrive, my Dad was blind to my step mother's
needs, I had tried over the previous 2 years to get them both to move into a Care Home, but there had been a flat refusal from both. Dad died therefore my stepmother stayed at Farnworth and all I can say is she has thrived. Her underlying diagnosis means she will deteriorate and develop increasing problems as the weeks go by but the wonderful staff at Farnworth Care Home have managed to make life bearable for her, they care, they support, they communicate, they meet the day to day challenges without complaint. I live at the opposite end of the country, and Covid-19 put a stop to any ideas I had of visiting regularly. I am so grateful for the care my stepmother receives, thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My husband had to be transferred to a nursing home from hospital after several very bad falls, he had developed dementia, I was dreading him leaving me to go in a home but my mind was put at rest immediately. He is so happy and well looked after, the staff are wonderful with him and take great care
of him. He has a nice room with bathroom en suite, TV and plenty of furniture for his needs. I can call him any time except meal times, of course, he has put weight on because he loves the food he is given. He has made friends with other men and they can sit in the TV lounge and talk to each other whilst having a drink etc. There are lots of activities that he joins in with and he tells me he is very happy and that is the most important thing to me. I can always speak to the nursing staff if I’m at all worried about him and I am always reassured by them. I would recommend Farnworth Home to everybody - it’s well run, the place is spotless and airy and the staff are just wonderful.

Reply from Tina Johnstone, Home Manager at Farnworth Care Home

Good afternoon. What wonderful, heartwarming comments to read. If we can support you anymore in the future please do not hesitate to speak to the team. Kind Regards. Tina Johnstone - General Manager


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Overall Experience  Overall Experience 4.0 out of 5

My dad settled here really quickly and is happy. His condition has improved in the 2.5 years he has been here. It has been very difficult during recent restrictions and the staff have been excellent. We are able to keep in touch daily and several staff members send impromptu photos and updates for us,
which is fantastic. Overall I feel my dad is safe and well cared for here and would recommend.

Reply from Sarah Willitts, Regional Director at Farnworth Care Home

Thank you so much for your feedback. I will make sure the staff team receive your kind words it will mean so much to them. Take care and we really hope to be able to see you soon.


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Overall Experience  Overall Experience 5.0 out of 5

My mum only spent a short time in the residential unit at Farnworth, prior to her passing this week. However, I can say that despite the difficulties with restrictions emanating from COVID, we know our mum was surrounded by very professional, deeply caring and committed, day and night staff. During
the last few days of mum’s life, my mum, sister and I were shown nothing but respect and kindness throughout and the staff went above and beyond the call of duty to make mum, my sister and I comfortable, allowing us to stay, during this very emotional period. We are indebted to each and every one of the staff who crossed our path and thank you from the bottom of our hearts.
Two sisters.

Reply from Andrea Gamble, Regional Director at Farnworth Care Home

Thank you for taking the time to share your very kind comments at such a sad time for you. We are very sorry for your loss. It is heartening to note that you felt your mum was well cared for, and you were supported as a family in these very difficult times. Your comments have been shared with the staff.


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Overall Experience  Overall Experience 5.0 out of 5

Thie care home gives excellent care. Mum is looked after extremely well. The food always looks lovely. I would have no problem in recommending this care home.

Reply from Andrea Gamble, Regional Director at Farnworth Care Home

We are so pleased to hear that your Mum is being well looked after by our dedicated staff team and thank you for the kind feedback and recommendation of the home to others.


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Overall Experience  Overall Experience 5.0 out of 5

Whilst this has been an extremely emotional time for my father-in-law and the family, everyone in the care home has been amazing.
Many thanks.

Reply from Andrea Gamble, Regional Director at Farnworth Care Home

Thank you for your very positive comments, we are very pleased to note that you and the family have been supported by our dedicated team of staff.


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Overall Experience  Overall Experience 5.0 out of 5

My husband was very well looked after by all the staff. All his needs were catered for and in his end of life care the kindness and compassion of the staff not only to my husband but also to his family was excellent. We were offered food and drinks to see us through our very sad few days. The care in
that time for my husband was really outstanding, not a thing was to much trouble for them.

Reply from Andrea Gamble, Regional Director at Farnworth Care Home

Thank you for taking the time to recognise the staff at Farnworth particularly at such a sad time for you and your family. it was a pleasure and a privilege for the staff to have known your husband and cared for him in his final days.


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Overall Experience  Overall Experience 5.0 out of 5

I liked to join in with all the festivity over the Christmas period. There were Christmas carols from local schools, Christmas parties with lots of lovely food and beers. I sat with the other residents and the company was good. Families are always made welcome. All the staff are my friends and they
are lovely.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot praise this care home enough. From six weeks respite, with a view to being permanent, a buddy made my dad feel at home on a one-to-one basis and settled him in and I lost my bet! Dad has a lovely new life, 24-hour care, a social life, it's all good and I am delighted with the outcome. I take
him out for fresh air locally as our quality time together is very precious. Keep up the good work everybody.

Reply from Andrea Gamble, Regional Director at Farnworth Care Home

We are pleased to hear that your father is settling at the home and having such a positive experience. Your lovely comments will be shared with the staff team.


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Overall Experience  Overall Experience 4.0 out of 5

We feel confident that our mother is safe and cared for, we have built a relationship with staff. From day one the staff knew she was arriving and greeted her by name, these little things go a long way. The home is clean and modern, the food fantastic, the staff are always on the go, but always have
time to stop to help or answer any questions we have. Thank you Farnworth Care Home.

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Overall Experience  Overall Experience 5.0 out of 5

The care given to my mother was exceptional. All the staff are so helpful and friendly, they can't do enough for you, nothing is too much for them to do.

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Overall Experience  Overall Experience 5.0 out of 5

Although my Uncle was only there a few days before he was taken to hospital, they took great care of him and the staff were very friendly and helpful to us. He settled in really quickly and enjoyed the food while he was there.
I would like to thank everyone who looked after him. You provide excellent
service and the facilities are brilliant.
Many Thanks.

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Overall Experience  Overall Experience 5.0 out of 5

I'd like to thank all of the staff at Farnworth Care Home especially on the Belmont Unit for making the extra effort to make Christmas special for my mum. We've had lots of laughter, Mum has really flourished with taking part in some of the organised activities - she loved the donkey visit and in particular
the carol service over at St Gregory's which was so well attended and really enjoyable.

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Current Review Score: 9.7 (9.724)

Overview of Review Score

The Review Score of 9.7 (9.724) out of 10 for Farnworth Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.724 for Farnworth Care Home is calculated as follows: ( (311 Excellents x 5) + (78 Goods x 4) + (17 Satisfactorys x 3) ) ÷ 406 Ratings = 4.724

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Farnworth Care Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Dec 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

5 Bed Vacancies

posted 26 Feb 2025

Farnworth Care Home currently has 5 beds available. Please feel free to come and visit our beautiful home


Awards / Recognitions (6)

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Meet the Team (1)

Jayms

Jayms Bell

Job Title: Home Manager

Joined: 2022

After qualifying as a Mental Health Nurse in 2007, I have gained over 15 years of experience working in the private care sector, predominantly with older adults. This area is especially important to me as I have experienced first-hand the negative side of caring for a loved one. I vowed to my profession that I would try my very hardest to ensure that nobody within my care would experience what I experienced. This is the ethos that I use each and every day.