Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.
There are no restrictions or booking requirements to visit Bright Meadows Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.
Bright Meadows Care Home has a private car park with ample parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.
Bright Meadows Care Home has a Review Score of 9.3 (9.283) out of 10, based on 38 reviews in the last 2 years. Over all time Bright Meadows Care Home has 116 reviews.
Review from E W (Sister of Resident) published on 30 July 2024
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Bright Meadows Care Home
Thank you for your kind words regarding the care that your sister receives, we are very pleased to know that you are happy with it! Kind regards, Clare.
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Review from Neil T (Son of Resident) published on 30 July 2024
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Bright Meadows Care Home
Thank you for your lovely review of Bright Meadows Care Home! We are proud to have an excellent team at Bright Meadows Care Home and it's great to know you find them friendly and attentive. Please do continue to speak to our team when you do have any questions, they are always happy to help! Kind regards, Clare.
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Review from Paul H (Husband of Resident) published on 29 July 2024
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Bright Meadows Care Home
We are so pleased to hear that you had a positive experience at Bright Meadows Care Home! Our team work hard to provide the best care possible and love to help. If you would be able to provide details of the nurse that you found very helpful and caring, we will pass on your comments and thanks to her. Kind regards, Clare.
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Review from C M (Daughter-in-law of Resident) published on 29 July 2024
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Bright Meadows Care Home
Thank you for your lovely review of Bright Meadows Care Home! We're really pleased that your mother-in-law has settled well and that you are happy with the cleanliness of the home. Our team at Bright Meadows Care Home love caring for her! Kind regards, Clare.
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Review from K H (Wife of Resident) published on 29 July 2024
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Bright Meadows Care Home
Thank you for your review of Bright Meadows Care Home. We do have a wonderful team of staff at Bright Meadows and it's great to know that you find them amazing. We're so pleased that you are very happy with the care given to your husband and the support that is given to you also. Your comments regarding the unit and the memory cafe are noted and we will ensure that they are passed on to the home for them to address within their ongoing environment improvements. Kind regards, Clare.
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Review from L J (Daughter-in-law of Resident) published on 17 June 2024
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Reply from Honor Keatley, Managing Director at Bright Meadows Care Home
Thank you so much for your fantastic review. With best wishes, Honor.
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Review from Robert C (Husband of Resident) published on 17 June 2024
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Reply from Honor Keatley, Managing Director at Bright Meadows Care Home
What a great review! Thank you so much for making the time to share your thoughts. With best wishes, Honor.
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Review from D C (Daughter of Resident) published on 20 May 2024
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Reply from Honor Keatley, Managing Director at Bright Meadows Care Home
Thank you so much for sharing your experience at what must be a very difficult time for you all. It will mean a lot to the team to be able to read your words and know just what a positive impact they have had not only with your mum but also her wider family. It's also very reassuring to new care seekers so thank you very much. With best wishes, Honor.
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Review from Leslie P (Husband of Resident) published on 27 March 2024
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Reply from Honor Keatley, Managing Director at Bright Meadows Care Home
Thank you for leaving your review. Looking after a loved one at home is so hard. Our teams are trained to deliver great care but I'm sure you absolutely did the best you could for your wife, with best wishes.
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Review from C H (Daughter of Resident) published on 18 March 2024
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Reply from Honor Keatley, Managing Director at Bright Meadows Care Home
What a great review, thank you so much for taking the time to share your thoughts. With best wishes, Managing Director
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Review from A E (Wife of Resident) published on 18 March 2024
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Reply from Honor Keatley, Managing Director at Bright Meadows Care Home
Thank you so much for your 5* review. It's good to read that your husband is happy living at Bright Meadows. Your review will help people beginning the journey looking for care, to make a more informed decision so thank you. With best wishes, Managing Director
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Review from J W (Husband of Resident) published on 18 March 2024
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Reply from Honor Keatley, Managing Director at Bright Meadows Care Home
Thank you for sharing such an honest review. It can be very challenging when loved ones struggle with living away from home but the great care the team deliver makes it easier for everyone. With best wishes, Managing Director
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Review from B G (Brother of Resident) published on 18 March 2024
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Reply from Honor Keatley, Managing Director at Bright Meadows Care Home
Wow - what a great review. It's great for the team to read what a difference they make. With best wishes, Managing Director
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Review from S S (Daughter of Resident) published on 29 February 2024
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Reply from Honor Keatley, Managing Director at Bright Meadows Care Home
What a lovely review and thank you so much for your five-star rating.
Your feedback is very much appreciated and really helps other care seekers to make an informed decision.
With best wishes.
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Review from Judith T (Daughter of Resident) published on 29 February 2024
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Reply from Honor Keatley, Managing Director at Bright Meadows Care Home
Thank you so much for your honest review.
I have spoken to the home manager about your mum's clothes and we will look to resolve this. I apologise the laundry service hasn't been as we would expect.
It's great to see that you have rated us at four or five stars in all categories - thank you!
With best wishes.
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Review from Jean T (Partner of Resident) published on 8 September 2023
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Reply from Honor Keatley, Managing Director at Bright Meadows Care Home
Thank you for taking the time to leave a review.
With best wishes,
Honor.
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Review from Carol B (Daughter of Resident) published on 29 August 2023
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Reply from Honor Keatley, Managing Director at Bright Meadows Care Home
Thank you so much for taking the time to write a review.
I'm sorry to read of your concerns and will speak with the home manager to address these.
With best wishes.
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Review from M W (Son of Resident) published on 4 June 2023
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Reply from Honor Keatley, Managing Director at Bright Meadows Care Home
Thank you so much for recognising the hard work everyone has done and continues to do at Bright Meadows.
With best wishes,
Managing Director.
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Review from Julie C (Partner of Resident) published on 27 March 2023
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Review from David P (Respite Resident) published on 28 February 2023
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Reply from Honor Keatley, Managing Director at Bright Meadows Care Home
Thank you so much for taking the time to write such a lovely review.
I'm glad your mother enjoyed her stay and we look forward to welcoming her back in the future.
With best wishes,
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The Review Score of 9.3 (9.283) out of 10 for Bright Meadows Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 38 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.283 for Bright Meadows Care Home is calculated as follows: ( (192 Excellents x 5) + (200 Goods x 4) + (47 Satisfactorys x 3) + (9 Poors x 2) ) ÷ 448 Ratings = 4.283
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bright Meadows Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 121 registered maximum number of service users is 24.2, which has been reached with 34 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Sep 2023
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Job Title: Home Manager
Joined: 2022
Julie is the Home Manager of Bright Meadows Care Home.
Job Title: Clinical Deputy Manager
Hi, my name is Fiona. I am one of the Clinical Deputy Managers at Bright Meadows Care Home.
I started my healthcare career as a Midwife and gained 30 years of experience in the field before turning to nurse in 2016.
I have previously lived in Saudi Arabia and Australia, although I am originally from the south of England.
Job Title: Administrator
Hello, my name is Kathryn, and I am the Administrator at Bright Meadows Care Home.
I have been working in the caring profession for 24 years. I worked as a Care Assistant for many years and was a Night Care Assistant at Bright Meadows Care Home for 4 years prior to accepting the Administration role. I pride myself in being hands-on in my role and ensuring that I develop good relationships with residents, families, and team members to ensure the delivery of quality person-centred care.