Each resident is an individual and therefore pricing can vary after initial assessment.
Our top up fee is £95 per week.
There is a private car park at the end of the building.
Hazelbrook Christian Nursing Home has a Review Score of 8.1 (8.121) out of 10, based on 5 reviews in the last 2 years. Over all time Hazelbrook Christian Nursing Home has 9 reviews.
Review from Vats P (Daughter of Resident) published on 14 January 2025
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Reply from Mini Xavier, Nominated Individual at Hazelbrook Christian Nursing Home
Thank you for your kind comments which are much appreciated by the whole team at Hazelbrook. We strive to provide the best care to all our residents and all feedback is valuable to help us achieve this.
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Review from Ian S (Son of Resident) published on 9 December 2024
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Reply from Mini Xavier, Nominated Individual at Hazelbrook Christian Nursing Home
Many thanks for this lovely review, we are pleased that you are happy with the care that your mum receives at Hazelbrook Care Home. We will pass on your kind comments to the staff team.
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Review from Glenn T (Son of Resident) published on 4 December 2024
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Review from F L (Daughter of Resident) published on 24 June 2024
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Review from Jan S (Daughter of Resident) published on 12 July 2023
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Reply from Alison Harvey, Manager at Hazelbrook Christian Nursing Home
Thank you so much Jan for your lovely comments, it was our pleasure to care for your mum. All of us miss your daily visits.
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Review from J W (Niece of Resident) published on 24 October 2022
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Review from Lynda E (Daughter of Resident) published on 18 March 2022
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Reply from Andrea Settle, Administrator at Hazelbrook Christian Nursing Home
Thank you very much for your review it is very much appreciated. Please keep in touch you and your mum are still very much in our thoughts.
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Review from Sue P (Cousin of Resident) published on 7 April 2021
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Reply from Alison Harvey, Manager at Hazelbrook Christian Nursing Home
Thank you for this wonderful review. We really do appreciate you taking the time to leave your feedback.
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Review from Carla M (Daughter of Resident) published on 7 April 2021
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Reply from Alison Harvey, Manager at Hazelbrook Christian Nursing Home
Thank you for this wonderful review. We really do appreciate you taking the time to leave your feedback.
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The Review Score of 8.1 (8.121) out of 10 for Hazelbrook Christian Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.9 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.220 for Hazelbrook Christian Nursing Home is calculated as follows: ( (26 Excellents x 5) + (23 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 59 Ratings = 4.22
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.901 Points relating to the number of positive Reviews for Hazelbrook Christian Nursing Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6. 4 Positive Reviews ÷ 7.6 = 0.526
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Feb 2018
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