Alexander Care Home

164 Rochdale Road, Bury BL9 7BY
Submit a Review
25 Reviews
  • Alexander Care Home, Bury
Other Care Homes you may be interested in:
Member Logo
Care Homes belonging to Berrycroft Manor
Berrycroft Manor
9.7
Group Logo
Care Homes belonging to Farnworth Care Home
Farnworth Care Home
9.8
Member Logo
Care Homes belonging to Four Oaks Care Home
Four Oaks Care Home
9.9
Show Alexander Care Home on the Map

Care Provided by Alexander Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Fidelity Residential Ltd
  • Person in charge
  • Lindsey Whittle (Manager)
  • Admission Criteria
    • NHS and Private
    • Ages 50+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Alexander Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,400
    • Self-Funded Residential Dementia Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,400

  • We accept residents funded by local authority with a third party top up payable.
    Hairdressing and chiropody are chargeable extras.
  • (these prices are only a guideline, please contact Alexander Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No visiting restrictions in place


  • Parking

  • Easily accessible parking in the car park.


Are you the Owner/Manager of Alexander Care Home? View your Advertising Options

Alexander Care Home Reviews (25)

Total of 25, showing 1-20

Over all time Alexander Care Home has 25 reviews.

Overall Experience

  • 13
  • 12
  • 0
  • 0
  • 0

Date Published

25
0
0
0
25

Review from P L (Friend of Resident) published on 7 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the home to be caring and efficient. Members have been more than happy to set up Skype calls so that I can remain connected with my friend. This was especially helpful during covid and more recently during my own recovery from a broken leg. We have privacy on our calls and see my friend
in her room. I enjoy any kind of involvement with the home for example I'm looking forward to the Christmas outing.

Reply from Lindsey Whittle, Manager at Alexander Care Home

Thank you so much for taking the time to complete a review, your feedback is very important to us as we continue to work hard to improve the service we offer.
We are pleased we were able to keep you both in touch throughout the pandemic and beyond. We are all looking forward to the Christmas trip and many more are planned for 2023! Your support for the Home is greatly appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lorraine S (Daughter of Resident) published on 28 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

More training needed with catheters; often catheter is not attached to leg properly, needs to be checked in the afternoon as it is sometimes very full
and sometimes it has leaked. More use could be made of outside space.

Reply from Lindsey Whittle, Manager at Alexander Care Home

Thank you for your review and constructive comments. I will share your feedback with the team.
Staff are currently undertaking training in catheter care so previous issues should now be resolved.
The outside area is used (weather permitting) but we will certainly look to utilise this fantastic space more effectively in the warmer months.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Y B (Daughter of Resident) published on 17 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy visiting my father knowing he is safe and well looked after. The staff here are helpful, nothing is a problem the support that he gets is first class. We are looking forward to seeing where the new year brings us as a family.

Reply from Lindsey Whittle, Manager at Alexander Care Home

Thank you so much for your valued feedback. I will certainly pass on these positive comments to the Team. It is very much appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew C (Brother of Resident) published on 6 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has Dementia and is well cared for at Alexandra, the staff are very kind and caring, the facilities are well suited to what comes across as a family environment. My sister appears contented and happy. Her siblings are all very happy with her care and we find the staff and management very approachable
and accommodating especially as Covid 19 has presented great challenges.

Reply from Lindsey Whittle, Manager at Alexander Care Home

Thank you for your very kind comments. We are so happy that your sister has settled in so well and is part of the Alexander Family. I will make sure your lovely words are passed on to the Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Crissie C (Respite Resident) published on 13 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very comfortable room, food good, very well looked after by the lovely staff. Thank you to you all.

Reply from Lindsey Whittle, Manager at Alexander Care Home

Thank you for your lovely review. It was a pleasure to have you stay with us, albeit for a short period. I will pass on your lovely words to the team. Take care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from W B (Husband of Resident) published on 30 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the time my wife entered the Alexander, she has been treated with love and care from all staff, and we regard it as a blessing that this care home was available for its continual care shown.

Reply from Lindsey Whittle, Manager at Alexander Care Home

Thank you for your lovely review. It's great to hear such kind words about the love and care shown to your wife by the whole Alexander Team. We thank you for your continued support.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D R (Daughter of Resident) published on 30 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with Alexander Care Home. Staff and management are excellent. Thank you for all you do for mum.

Reply from Lindsey Whittle, Manager at Alexander Care Home

Thank you so much for taking the time to give feedback, we really do appreciate it. I will pass on your lovely comments to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul K (Son of Resident) published on 29 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole package is excellent.

Reply from Lindsey Whittle, Manager at Alexander Care Home

Thank you for your lovely review, we appreciate your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from I H (Friend of Resident) published on 26 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This home is a caring family type to live in where those who need care get very well looked after and with good food too. You have done a terrific job during the pandemic in keeping residents safe. Thank you all for that.

Reply from Lindsey Whittle, Manager at Alexander Care Home

Thank you for your kind and encouraging words. I will pass on your positive comments to the team. We thank you also for your support during this difficult year.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Trevor G (Husband of Resident) published on 23 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

She has been treated with care, compassion and has been very well looked after by the caring and friendly staff. Making it easier for me to know I'm doing the best I can for her.

Reply from Lindsey Whittle, Manager at Alexander Care Home

Thank you for your much-valued feedback. I will pass on your positive comments to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janette B (Daughter of Resident) published on 5 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been resident here for the last 7 months, she suffers from dementia, and since she was admitted in December, she has begun to thrive.
She is well looked after by the staff, is always clean and tidy. Would recommend it to anyone, the staff are so lovely and caring. I wouldn't want mum to
be anywhere else.

Reply from Lindsey Whittle, Manager at Alexander Care Home

Thank you for your lovely review. We are glad that your Mum is happy and thriving at Alexander Care Home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S S (Friend of Resident) published on 29 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend has dementia and until September 2017 lived at home with a care agency providing support on a daily basis which worked. However, due to his mental health and physical health deteriorating, he moved into Alexander Care Home. Ask me how to describe the care and support my friend receives in
one word - Fantastic. The staff make the home into a home. Nothing is too much trouble for them. The residents' needs always come first and family-friends who visit are always made so welcome. It really is a home from home. My friend is very settled and likes all the staff. They provide a fabulous service. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sandra M (Daughter of Resident) published on 30 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very well run home with caring staff, excellent food and nothing is too much trouble.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C M (Resident) published on 12 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have come into Alexander Care Home for respite care and I have only praise for the staff they all care for you and always have a nice word with you this includes all staff day and night, the chef, cleaner and the person who does the laundry. The home is lovely cheerful and very welcoming to you and
visitors.
The rooms are lovely whatever activity goes on you are made welcome every where you go it's spotless. I would recommend this to anyone either a long stay or short stay. The staff deserve this praise they go out of their way to make you welcome, safe and looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Richard O (Friend of Resident) published on 12 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my old family friend and work colleague has been in here, his health has improved. The staff have been great. The care and attention could not be better.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael P (Son of Resident) published on 10 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My general impression of Alexander Care Home is that it's a good place to be for my mother. Well run, open/transparent, clean, safe and caring.
The staff are friendly and look after residents. Over the two years of my mothers stay her health became stable and she's been relatively happy with her care
over the last 12-18months.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from June M (Daughter of Resident) published on 10 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is looked after and comfortable in her room which she never leaves, the activities lady plays some games with her and she has a good chat with all the friendly staff.
They are excellent, as are the management who are very easy to talk to at any time.
Overall she is happy and well cared for and
her needs are met with dignity.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lesley S (Daughter of Resident) published on 20 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in this care home for over 4 years and her dementia has gradually worsened over this time and she is now fully bedridden. The care home has managed through her different stages of the condition. I think the staff are a major part in any care home and the staff here are very caring and
aware of each individual needs. Very clean and tidy and food menu seems good. Sometimes there does seem a shortage of staff present. I like the fact there is staff member for activities.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brenda S (Daughter of Resident) published on 20 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been in the Alexander Care Home for over 2 years now and he consistently says he is well looked after.
We visit every week and have always been made to feel welcome. My sister also visits each week, on a separate day to myself and she too feels very welcome.
The staff are very friendly and
helpful and we have witnessed many instances of empathy and caring above and beyond basic requirements.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Steven R (Son of Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my mum weekly and find my mum is well looked after and to see her with a smile on her face is reassuring to me. Staff are always friendly and helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 8 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Alexander Care Home

What types of Care is Alexander Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Alexander Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Alexander Care Home have?

There are 31 Single Rooms.

What are the Facilities & Services at Alexander Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Alexander Care Home to the centre of Bury?

0.4 mile(s) as the crow flies, distance by road may be significantly further.