Visitors are welcome at any time.
Parking is available on site although this is limited but there is free parking available on roads nearby.
Cameron House Care Home has a Review Score of 9.6 (9.554) out of 10, based on 9 reviews in the last 2 years. Over all time Cameron House Care Home has 35 reviews.
Review from A D (Daughter of Resident) published on 23 August 2024
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Review from Diane R (Son of Resident) published on 17 June 2024
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Review from Alison C (Daughter of Resident) published on 27 March 2024
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Review from J H (Daughter of Resident) published on 23 November 2023
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Reply from Carol Cochrane, Regional Operations Manager at Cameron House Care Home
Thank you for your lovely comments, I am so pleased Mum has settled at Cameron House. I will pass your feedback to the team.
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Review from S L (Daughter of Resident) published on 23 November 2023
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Reply from Carol Cochrane, Regional Operations Manager at Cameron House Care Home
Thank you for your lovely review. I am glad you feel so welcome at Cameron House; the team will be pleased.
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Review from Nicola W (Daughter of Resident) published on 12 October 2023
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Reply from Carol Cochrane, Regional Operations Manager at Cameron House Care Home
Thank you for taking the time to review Cameron House. It is lovely to hear your positive feedback. I will pass your comments to the team.
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Review from Beverley S (Daughter of Resident) published on 11 August 2023
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Reply from Carol Cochrane, Regional Operations Manager at Cameron House Care Home
Thank you for taking the time to review Cameron House. It is lovely to hear that the care received has been good. I hope Mum is settling into her new home.
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Review from Brigid C (Friend of Resident) published on 15 June 2023
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Reply from Carol Cochrane, Regional Operations Manager at Cameron House Care Home
Thank you for taking the time to review Cameron House, it is very much appreciated.
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Review from L B (Daughter of Resident) published on 15 June 2023
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Reply from Carol Cochrane, Regional Operations Manager at Cameron House Care Home
Thank you for your feedback. I will pass your comments to the team.
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Review from Jean M (Daughter of Resident) published on 4 August 2022
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Reply from Carol Coventry, Regional Operations Manager at Cameron House Care Home
Thank you for your feedback. I will pass your comments on to the team.
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Review from J A (Partner of Resident) published on 3 August 2022
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Reply from Carol Coventry, Regional Operations Manager at Cameron House Care Home
Thank you for taking the time to review Cameron House. We will pass your comments to the team.
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Review from Andrew K (Son of Resident) published on 5 August 2021
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Reply from Carol Coventry, Regional Operations Manager at Cameron House Care Home
Thank you so much for your kind review. I will pass your comments to the team.
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Review from Jackie B (Granddaughter of Resident) published on 16 July 2021
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Reply from Carol Coventry, Regional Operations Manager at Cameron House Care Home
Thank you for your lovely feedback, it is very much appreciated. I will pass this onto the staff team.
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Review from Christine H (Daughter of Resident) published on 22 June 2021
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Reply from Carol Coventry, Regional Operations Manager at Cameron House Care Home
Thank you for taking the time to review Cameron House, it is very much appreciated. I will pass your comments to the team.
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Review from Peter M (Son of Resident) published on 18 June 2021
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Reply from Carol Coventry, Regional Operations Manager at Cameron House Care Home
Thank you for your lovely comments. I am glad your mother is happy at Cameron House. I will pass your comments on to the team.
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Review from Christine R (Daughter of Resident) published on 17 June 2021
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Reply from Jean Thomas, Area Director at Cameron House Care Home
Thank you for your feedback it is much appreciated, I will pass your kind comments to the staff team.
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Review from Philip M (Son of Resident) published on 26 November 2020
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Review from Eileen H (Daughter of Resident) published on 1 August 2019
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Reply from Ronnie Cavanagh, Marketing at Cameron House Care Home
Thank you, Eileen, for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Cameron House Care Home. We understand how upsetting it must have been and are so pleased you felt that our team lived up to expectation and treated your Dad with dignity and the compassion he deserved during his time at our home. We hope that his time at Cameron House did see some friendships flourish with both the Care team and residents. Thank you again, Eileen, if there is anything more we can do please do not hesitate to reach out.
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Review from J H (Daughter of Resident) published on 29 July 2019
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Reply from Ronnie Cavanagh, Marketing at Cameron House Care Home
Thank you for letting us know how we are doing at Cameron House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from William Y (Husband of Resident) published on 26 July 2019
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Reply from Ronnie Cavanagh, Marketing at Cameron House Care Home
Thank you, William, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team.
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The Review Score of 9.6 (9.554) out of 10 for Cameron House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.654 for Cameron House Care Home is calculated as follows: ( (78 Excellents x 5) + (23 Goods x 4) + (5 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 107 Ratings = 4.654
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.9 Points relating to the number of positive Reviews for Cameron House Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 9 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 May 2022
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