Cameron House Care Home

Cameron Street, Bury BL8 2QH
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9.6 35 Reviews
  • Cameron House Care Home, Bury
Cameron House Care Home in Bury provides residents with a family-friendly atmosphere and high-quality care delivered by knowledgeable staff.

The home provides residential care for people who need help with daily living and nursing care for those with more complex medical needs. Additionally, Cameron House provides respite care to give a change of scenery or to give carers a well-deserved break.

Facilities and services include a choice of lounges, a conservatory, a beautiful garden and more.

The chef and catering team produce meals that are both tasty and healthy according to residents' nutritional needs and requirements.

The home has close connections with the community and a variety of activities include something for everyone. Every resident is treated as an individual and Cameron House does everything they can to fulfil their wishes and interests.

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Care Provided by Cameron House Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sarah Ashton (Registered Manager)
  • Admission Criteria
    • NHS/LA/Private
    • Ages 55+
  • Room Information
    • Single Rooms (39)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 3

Funding & Fees Guide for Cameron House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,131 – £1,530
    • Self-Funded Nursing Care £1,530 – £1,530
    • RESPITE Self-Funded Residential Care £1,131 – £1,530
    • RESPITE Self-Funded Nursing Care £1,530 – £1,530
  • (these prices are only a guideline, please contact Cameron House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at any time.


  • Parking

  • Parking is available on site although this is limited but there is free parking available on roads nearby.


Cameron House Care Home Reviews (35)

Total of 35, showing 21-35
9.6

Cameron House Care Home has a Review Score of 9.6 (9.554) out of 10, based on 9 reviews in the last 2 years. Over all time Cameron House Care Home has 35 reviews.

Overall Experience

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Review from Susan H (Daughter of Resident) published on 26 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we were all apprehensive when we were advised mum required nursing home care.
From the first moment we went to Cameron House, we knew this was where she should be cared for.
Mum sadly died in June but she receives the highest standard of care and died with dignity, kindness and we, as
a family, were also treated in the same way. I would not hesitate to recommend the care at Cameron House to everyone.

Reply from Ronnie Cavanagh, Marketing at Cameron House Care Home

Thank you, Susan, for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Cameron House Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your mum with dignity and the compassion she deserved during her time at our home. We hope that her time at Cameron House did see some friendships flourish with both the Care team and residents. Thank you again, Susan, if there is anything more we can do please do not hesitate to reach out.


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Review from Julie-Rochelle E (Daughter of Resident) published on 23 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find this care home amazing. My dad has been a resident here for nearly two years and settled in really well. He has nursing care and the nurses are brilliant and all the carers, they all provide brilliant care for my dad and I wouldn’t want him to be placed anywhere else.

Reply from Ronnie Cavanagh, Marketing at Cameron House Care Home

Thank you, Julie-Rochelle, for letting us know how we are doing at Cameron House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from David R (Friend of Resident) published on 18 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The ambience of the home provides a caring and welcoming atmosphere with the utmost professional and qualitative care to our friends and all residents.
Visitors like ourselves are welcomed and 'looked after' reflecting concern and privacy on each occasion, so all credit to the staff at Cameron House.

Reply from Ronnie Cavanagh, Marketing at Cameron House Care Home

Thank you, David, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Cameron House Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Royston H (Resident) published on 18 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm very happy here.
I've got a nice room and the staff are friendly and kind.
I have a laugh with them.
I'm not so keen on the food as I have to eat a soft food diet.

Reply from Ronnie Cavanagh, Marketing at Cameron House Care Home

Thank you, Royston, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from Jane H (Niece of Resident) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The kindness, compassion and dignity shown to my Aunt during her stay were amazing. All staff were friendly, helpful and considerate to her needs. What an amazing team of wonderful people.

Reply from Ronnie Cavanagh, Marketing at Cameron House Care Home

Thank you, Jane, for your comments about your experience at Cameron House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Layla H (Daughter of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home was very caring with my dad, also the support from all staff on dad's last days was truly amazing. They helped us a lot to sort a lot of arrangements out with doctors etc. Excellent staff/management.

Reply from Ronnie Cavanagh, Marketing at Cameron House Care Home

Thank you Layla for your kind comments about our care team. We appreciate you taking the time to leave feedback for Cameron House Care Home. We understand how upsetting it must have been and are so pleased you felt that our team lived up to expectation and treated your Dad with dignity and the compassion he deserved during his time at our home. We hope that his time at Cameron House did see some friendships flourish with both the care team and residents. Thank you again Layla, if there is anything more we can do please do not hesitate to reach out.


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Review from Karen D (Daughter of Resident) published on 19 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was cared for at Cameron House in the end stages of his illness. The staff team were always kind, caring and attentive. The nurses provided excellent care and met his changing needs. The manager was available when the family needed to discuss any concerns about his changing condition. He had
a good and dignified death in caring hands.

Reply from Ronnie Cavanagh, Marketing at Cameron House Care Home

Thank you Karen for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Cameron House Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your Dad with dignity and the compassion he deserved during his time at our home. We hope that his time at Cameron House did see some friendships flourish with both the Care team and residents. Thank you again Karen, if there is anything more we can do please do not hesitate to reach out.


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Review from Carl L (Son of Resident) published on 4 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad recently received care & end of life care at Cameron house.
I cannot praise them enough.
The level of Professionalism, dedication and compassion shown by every member of staff, to myself & family was incredible.
My Dad was kept so comfortable right to the end of his life.
The care, respect
and dignity showed to us as a family was very comforting.
The staff are a truly special team of people, I am truly thankful to them.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Cameron House Care Home

Thank you, Carl, for your kind comments about your recent experience at Cameron House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from C D (Niece of Resident) published on 24 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle moved into Cameron House with terminal cancer, and from the day he moved in to the day he died, the staff couldn't do enough for him, they spent lots of time with him and made him very comfortable and happy. Thank you very much.

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Review from LP (Power of Attorney of Resident) published on 25 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

It wasn't good really - the personal care of my friend wasn't met at all. Some staff were good and assertive but others just weren't.
The equipment was poor - one plug socket - the side lights didn't work, there were no taps on the bath, the en-suite smelled of damp, the doors to the toilet didn't
meet or shut properly = no dignity at all, even after supplying personal toiletries the staff didn't use them - they used some other person's stuff. There was a lot more - I have complained to the manager - I do hope that I get a satisfactory result because even though my friend passed away I want my complaints answered.

Reply from Sarah Ashton, Home Manager at Cameron House Care Home

Many thanks for taking the time to review Cameron House Care Home - we appreciate all comments and feedback. Since receiving your review I have investigated the issues raised by checking supporting documents and discussing with the relevant staff. I have sent my findings to you privately so if you would like to discuss anything or require any further clarification, please do not hesitate to contact me. Best wishes, Sarah.


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Review from Lesley D (Daughter of Resident) published on 21 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum took residency at Cameron House she has been made very welcome and has received excellent care from the friendly nursing staff. I am very pleased to have received regular updates on mum and feel confident enough to recommend Cameron House.

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Review from Maureen J (Daughter of Resident) published on 21 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find all staff to be friendly and very helpful. They always greet you with a smile if you have a query or need help they are always very willing to help.

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Review from Lynn T (Daughter of Resident) published on 21 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff friendly, speak nicely to my mother; frequently pass the time of day with her. Room always in a good clean condition. Food always served to time, good and wholesome. Drinks offered frequently. Doctor called whenever needed. Laundry is cleaned to good standard. Mother's family kept informed of
any changes in health etc. Overall a very good care home. No complaints.

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Review from C D (Daughter of Resident) published on 18 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Cameron House since November 2014. Since she has been a resident there, she has been very contented and settled. This is due to the very supportive carers and nurses in the home. the nurses, in a particular, do their job so well, looking after my mum's complex health needs. They
liaise so well with her doctor, the diabetic team in Bury and other health professionals.
The home is responsive to my mother's needs and the staff communicate well with me as my mum's main contact. The activities co-ordinator is very active providing stimulating activities for the residents.
Above all, the home is well-managed. I have seen significant improvements in many areas since November 2014 and I can see the home continuing to develop and thrive.

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Review from Val E (Daughter of Resident) published on 16 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Cameron House for eight months. She is 84 and suffers from advanced vascular dementia. She is extremely happy and contented at this care home, and, as we live only ten minutes away, we can visit regularly.
The staff team are very caring and understanding of mum's condition
- which can cause extreme mood swings. She is always clean, well-fed and comfortable. She particularly enjoys any music related activities and gardening opportunities.
Her favourite things are the hairdressing sessions each week and watching the birds and squirrels feeding in the garden. Thank you to the staff.

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Current Review Score: 9.6 (9.554)

Overview of Review Score

The Review Score of 9.6 (9.554) out of 10 for Cameron House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.654 for Cameron House Care Home is calculated as follows: ( (78 Excellents x 5) + (23 Goods x 4) + (5 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 107 Ratings = 4.654

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Cameron House Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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