Rose Court Care Home

44/48 Water Street, Radcliffe, Manchester M26 4DF
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9.9 131 Reviews
  • Rose Court Care Home, Manchester
Rose Court care home, conveniently situated within a residential area of Radcliffe in Manchester, offers a warm and welcoming environment where residents receive high quality residential, nursing and dementia care that is designed around their individual needs.

Led by a dedicated and kind home manager, who has a wealth of experience in the care sector, every member of the supportive team at Rose Court is committed to delivering the kindest care to residents, working hard to ensure their care needs are met whilst also making the home a happy place to live.

The catering team at Rose Court recognise the nutritional needs of older people and create delicious meals to ensure a lovely dining experience for all residents and visitors. The comfortable and welcoming dining areas provide the perfect space to enjoy meals with fellow residents or family and friends.

The professional care team commit time to getting to know residents, designing well-rounded care plans that meet both physical health needs as well as personal wellbeing. The activity programme supports those living in the home to enjoy the things they love most, including a variety of hobbies from baking to chess.

Rose Court is a purpose-built, welcoming home which has a range of comfortable and well-equipped bedrooms situated over three floors (Clarence, Windsor and Wilton) to ensure residents are proud to live there. The home has a beautiful garden with 'Tiki Bar' where residents can enjoy a cool refreshing beverage on those warm sunny days and there is also a popular 'Snug Room' where residents can kick back with a good book and enjoy a cosy and relaxed time.

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Care Provided by Rose Court Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 109 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Leanne Batten-Smith (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (109)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Rose Court Care Home Reviews (131)

Total of 131, showing 1-20
9.9

Rose Court Care Home has a Review Score of 9.9 (9.885) out of 10, based on 45 reviews in the last 2 years. Over all time Rose Court Care Home has 131 reviews.

Overall Experience

  • 102
  • 25
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  • 1

Date Published

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Review from N C (Wife of Resident) published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has advanced dementia and has been a resident at Rose Court for just over 3 months now We were both made to feel very welcome from the start. The kindness and caring quality was apparent from the first day. All the staff are very helpful and friendly, and we are treated with mutual respect
and dignity. His room is very nice and we can decorate it to make it feel more homely for him. He took quite a while to settle in, but thanks to the patience and kindness of the staff, he is now settled in and is very happy. I am also very happy, knowing he is being well cared for.

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Review from Kier M (Son of Resident) published on 18 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not praise Rose Court Care Home more highly, my Father was a resident there for a short while before he passed away, the care he received was amazing and the support we were given was outstanding. The home is lovely and the staff were something else, they all took the time to get to know my
dad and us and we will be forever grateful to them.

Reply from Clare Sheehan, Careline Advisor at Rose Court Care Home

We'd like to take a moment to thank you for leaving such a wonderful review of our home. We are pleased to hear you were very happy with the quality of care your father received at Rose Court kindness is at the heart of everything we do. Kind words like these are a testament to the hard work of our colleagues. Please accept our sincere condolences to you and your family.


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Review from S S (Son-in-law of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are excellent and make my Mother-in-law feel very happy and safe. Nothing is too much trouble for all of the staff. Amenities are excellent and all of the activities in the care home and outside are brilliant. Can't thank the staff enough.

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Review from H B (Daughter of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved to Rose Court in July 2024. This is our first experience of a care home and what a fabulous place Rose Court is. All the staff from carers to cleaners are the most kindest beautiful people. The entertainment team works incredibly hard and it pays off in everything they do. The facilities
are excellent and a nice variety of rooms for visiting families to use.

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Review from H B (Daughter of Resident) published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been very caring and understanding towards Mum. They give the impression that they know my mother very well in the little things they do for her and I am very happy that she is included in several activities.

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Review from Lesley L (Daughter of Resident) published on 27 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was accepted as a resident when she was in a very poor state of mental health due to acute Alzheimer's. I have no doubt that her behaviour was extremely challenging when she first went to live there, and my family were very grateful that she was accepted onto the Harmony Unit initially and she
was given such amazing care that she actually got through the worst of her behavioural issues and became so much calmer and happier that she was able to be moved onto Nightingale Unit. She has lived there and been given the most amazing care and support for the last 4 years now. We, as a family, have also been supported and kept very well informed of Mum's health and day-to-day life. It's most important for my siblings and myself to have a great relationship with the staff as most of us live in other countries. The staff have gone above and beyond their normal daily duties to ensure for us that Mum has everything she needs as well as a few treats. Thank you all so very much for being there.

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Review from Gary M (Son of Resident) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Rose Court for 10 months, the home was chosen by the local authorities and we couldn't have picked a better place for her to live if we'd tried ourselves.
The 9.9 out of 10 rating does Rose Court an injustice because our experience says it's 10 out of 10 all day long.
The staff are professional and caring and include the family in everything and are always willing to do that little extra that can make a huge difference.
There are regular activities, matched to each resident's situation, which helps keep them active and stimulated and the obvious benefits can't be measured.
The home itself is always clean and tidy and there is always a friendly welcome.

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Review from C E (Daughter-in-law of Resident) published on 20 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

No one wants a loved one to need residential care but when that becomes necessary then you want them to be placed in a home where they will receive love and support and a personalised approach to their care - this is what I have witnessed at Rose Court.

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Review from Craig M (Son of Resident) published on 19 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been in Rose Court since January 2024. Suffering from dementia we had struggled to get her settled in a home due to her unpredictability and anger and this was our third attempt. The staff at Rose Court have been fantastic with her. They've certainly had their work cut out settling her in
but have done a wonderful job keeping her entertained and busy with art, crafts, baking, and flower arranging. It's been a big relief to the family that she is well looked after and safe. It's great to visit with different rooms you can use or the cafe for a brew.

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Review from K B (Daughter of Resident) published on 25 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my Father on a few occasions as I live overseas and in all that time I have witnessed consistent love and attention in the care given by all the staff. I am very impressed with the inclusion of my Mother in Rose Court and personal events. The staff goes out of their way to keep the residents
engaged and involved. The staff made every special effort on a number of events for Birthdays and anniversaries and it is a pleasure to see how much they genuinely care.

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Review from Wendy W (Friend of Resident) published on 10 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I received a warm welcome and on bringing my friend to the cafe all the staff greeted her and made her feel welcome. She sat very happily with her coffee smiling at all the activity taking place. A member of staff made a special point of spending time talking to both my friend and myself. The event
was made more special for my friend by the local childminder attending with her children, children hold a special place for her.

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Review from A G (Son of Resident) published on 30 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the first visit, the staff were very helpful and answered all our questions fully. The building was secure and homely which appealed to us and did not feel like a nursing home. Lots of entertainment and things to do.

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Review from Rita M (Sister of Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience is very good. The staff of all levels are very good and nothing is too much trouble when you ask for anything. My brother's care is great. I would like to thank everyone for looking after my brother so well.

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Review from L A (Daughter of Resident) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

From the start, the staff have been very supportive to both mum and dad as they settled into their new life apart. It hasn't been an easy journey, but the support staff have been very good at finding ways to get Dad involved and active and have listened to Mum whenever she had any concerns. Dad is now
settled, Mum sees he is well cared for and they have a happy, stress-free time together on their visits.

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Review from Mark P (Grandson of Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and the home are fantastic, my grandad appears really settled and at home, they really understand him and his needs and really do go above and beyond with everything they do, they have a great relationship with him, and genuinely care about him and look after him the best they can, really
lovely and homely environment, and despite the challenges and his behaviour which we know can be difficult, they always treat him with respect and dignity!

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Review from Mary B (Wife of Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased with all the staff at Rose Court, the relationship they have with all the residents is remarkable. They are also very helpful with relatives and nothing is too much trouble. I am very pleased that my husband is living with such remarkable staff and in his words calls Rose Court 'home'.
Fantastic activities.

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Review from L T (Brother-in-law of Resident) published on 13 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law is supported in all his needs. Staff are brilliant with him. Going off what he has said, the food is good. He has a nice room with a view of the channel with ducks and swans and the staff go out of their way for him, which I have seen myself.

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Review from Graham P (Son of Resident) published on 13 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad seems really settled and well looked after. The staff are really lovely and look after him well. Am really pleased with the care he receives.

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Review from Wendy P (Daughter-in-law of Resident) published on 13 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father-in-law has been at Rose Court for 3 years this week. It was difficult as family to see him initially move into Rose Court, however, he settled well and the staff understand all of his needs. They care about him and always ensure that he is looked after and treated with respect and dignity
despite the challenges they face.

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Review from Gina C (Daughter of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Rose Court Care Home for eight years now. The staff are very good, caring and approachable if you have any concerns about your relative in their care. They keep you informed of everything if your relative becomes poorly and of hospital appointments etc. They have activities for
the residents on a regular basis, also concerts and trips out. There is a hairdresser and barber. I personally cannot praise them enough. If you want a care home that really cares then look no further than Rose Court Care Home.

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Current Review Score: 9.9 (9.885)

Overview of Review Score

The Review Score of 9.9 (9.885) out of 10 for Rose Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.885 for Rose Court Care Home is calculated as follows: ( (473 Excellents x 5) + (57 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 532 Ratings = 4.885

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rose Court Care Home is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 109 registered maximum number of service users is 21.8, which has been reached with 45 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Leanne

Leanne Batten-Smith

Job Title: Home Manager

Introducing Leanne Batten-Smith
Home Manager at Rose Court, Radcliffe


What does kindness mean to you?


“Always trying your best each and every day; to fulfil the lives of others that you care for and work with. Working with a positive approach, and always treating others how you wish to be treated yourself.”


As a dedicated healthcare professional, Leanne has gained many years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.


Leanne shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.


When asked why she chose to work in the care sector, Leanne remarked:


“I have always had a sense of caring and making peoples’ lives better in any way I can. This sector has taught me many skills, that I have been fortunate to share with others, to enrich the lives of people in a positive way and it makes me proud to bang the drum for social care each and every day.”


Leanne’s favourite thing about being a Home Manager is showing what can be achieved by a great team, with a great ethos and providing the kindest care to the people living within the home.


Leanne’s biggest achievement was her nomination for the National Care Awards and achieving Runner Up in the ‘Leader of the Year’ category, at the HC-One awards.


Outside of work, Leanne enjoys going for country walks with her family and two dogs.


If you would like to find out more about Rose Court, Leanne would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.


Frequently Asked Questions about Rose Court Care Home

What types of Care is Rose Court Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rose Court Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Rose Court Care Home have?

There are 109 Single Rooms.

What are the Facilities & Services at Rose Court Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rose Court Care Home to the centre of Manchester?

7.1 mile(s) as the crow flies, distance by road may be significantly further.