Rose Court Care Home

44/48 Water Street, Radcliffe, Manchester M26 4DF
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9.9 131 Reviews
  • Rose Court Care Home, Manchester
Rose Court care home, conveniently situated within a residential area of Radcliffe in Manchester, offers a warm and welcoming environment where residents receive high quality residential, nursing and dementia care that is designed around their individual needs.

Led by a dedicated and kind home manager, who has a wealth of experience in the care sector, every member of the supportive team at Rose Court is committed to delivering the kindest care to residents, working hard to ensure their care needs are met whilst also making the home a happy place to live.

The catering team at Rose Court recognise the nutritional needs of older people and create delicious meals to ensure a lovely dining experience for all residents and visitors. The comfortable and welcoming dining areas provide the perfect space to enjoy meals with fellow residents or family and friends.

The professional care team commit time to getting to know residents, designing well-rounded care plans that meet both physical health needs as well as personal wellbeing. The activity programme supports those living in the home to enjoy the things they love most, including a variety of hobbies from baking to chess.

Rose Court is a purpose-built, welcoming home which has a range of comfortable and well-equipped bedrooms situated over three floors (Clarence, Windsor and Wilton) to ensure residents are proud to live there. The home has a beautiful garden with 'Tiki Bar' where residents can enjoy a cool refreshing beverage on those warm sunny days and there is also a popular 'Snug Room' where residents can kick back with a good book and enjoy a cosy and relaxed time.

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Care Provided by Rose Court Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 109 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Leanne Batten-Smith (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (109)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Rose Court Care Home Reviews (131)

Total of 131, showing 21-40
9.9

Rose Court Care Home has a Review Score of 9.9 (9.885) out of 10, based on 45 reviews in the last 2 years. Over all time Rose Court Care Home has 131 reviews.

Overall Experience

  • 102
  • 25
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  • 1

Date Published

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Review from S B (Wife of Resident) published on 19 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Rose Court since November 2023, he has settled in and regards it as his home now. He suffers from Alzheimer's and has had quite a few bad days but has always been treated with patience, support and care by every member of staff. He especially enjoys meal times and the daily entertainment
programmes. As well as looking after the residents all staff are there to support all the family and really understand and help when they find it difficult to cope. Rose Court has a lovely warm, cosy feeling about it as soon as you walk into the reception and I have no worries when leaving my husband in their care that he will be well looked after and feel safe and secure.

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Review from Susan H (Wife of Resident) published on 18 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my husband first came into residential care I was worried as I looked after him myself for several years. Initially, my husband was difficult to deal with, staff were patient and kept me informed at every stage. Now several months on he is very settled and cared for well. I am always warmly welcomed
by the staff. I feel he is safe and cared for.

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Review from A W (Daughter of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum is so settled and happy in Rose Court. She likes her room which has been personalised for her taste and she loves the fact that there is always someone around. I'm also more relaxed knowing my Mum is being looked after so well. There are things going on that she can get involved in.

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Review from Rachel B (Daughter of Resident) published on 3 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my mum and auntie moved to Rose Court Care Home together earlier this year as their previous care home closed. From the beginning everyone I have dealt with at HC-One and Rose Court have been so caring and thorough, and the staff are kind and clearly really know each individual resident. My mum
and auntie have settled in so well and always look smart and happy, and Rose Court’s social media page is updated daily so even if when we can’t visit we can see how well they’re doing with all the lovely activities. Would recommend Rose Court and all the team there without hesitation as a blessing in the care home system today!

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Review from Caroline M (Friend of Resident) published on 5 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was admitted here a couple of months ago, she has dementia and is starting to settle in. The care and attention she's received so far has been amazing. The staff are always attentive and happy to help (1st floor) nothing is too much trouble for them even when my friend is having a bad day.
I cannot thank them enough for caring for her the way they would their own grandma. Thanks, Rose Court I'm a weekly visitor.

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Review from Kenny C (Grandson of Resident) published on 15 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff have been amazing with my nan since she moved in a while ago.
The manager and two particular members of staff have been amazing.

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Review from Beverley W (Granddaughter of Resident) published on 15 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the staff, they are really great, so friendly, particularly the manager and two other members of staff. We, as a family, couldn't be happier. They go the extra mile with Nan, and it is truly important to us that she is being looked after and cared for so well. It is very clean,
so looked after, everyone is great. Couldn't be happier. Also, the activities are brilliant.

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Review from Margaret M (Daughter of Resident) published on 8 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we had to find a care home for Dad in July, my family and I were very apprehensive - having never done this before. We were so lucky to find Rose Court Care Home. Dad has settled in and loves his new home. He was made to feel so welcome by all the staff. We have found everyone very caring and kind
towards Dad and us, the family. It truly is a home-from-home.

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Review from L S (Daughter of Resident) published on 8 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Residents are always washed and dressed in clean clothes. Staff are amazing.

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Review from Liz C (Daughter of Resident) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had been at Rose Court Care Home for fourteen months. Throughout this time there, the care and compassion he received was second to none; not only from the floor managers (Harmony Unit), nurses, care staff and support staff in the day but also the night staff (be them regular staff or bank staff).
My dad recently passed away in the care of the home and there was nowhere myself, nor the rest of the close family, would have wanted him. He was treated like a member of each and every staff member's family. He was treated with care and ultimately love by the workers.
As a family, we are eternally grateful for all the staff did for my dad and will miss each and every one of them.

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Review from William T (Son of Resident) published on 2 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my mum every week and have done since she first moved to Rose Court over 18 months ago. At each visit, I always feel welcomed by the staff; my mum is well cared for, and I have observed the staff many times with her and other residents - they have always been genuinely kind and caring, often
going above and beyond. Communication is excellent - something I value as I had a poor experience with this in another home. I do not have to worry about the care my mum is receiving.

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Review from Rebecca D (Granddaughter of Resident) published on 18 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I left Rose Court Care home tonight with a warm heart after speaking to a care assistant and how much she cares for my nana and how much she knew about her needs filled me with so much confidence. The care assistant had so much time for us, as a family, and other residents during our visit and proved
she would go above and beyond. I must say other carers have been fantastic too!

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Review from Maureen H (Resident) published on 17 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very nice. The staff are lovely. They help me with anything I need. I enjoy the activities, especially the singing and dancing. I enjoy going on outings to the pub for lunch. I am able to go out any time I want to.

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Review from Beverly F (Resident) published on 17 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Rose Court Home is very good, I love living here. I enjoy the food, singing and dancing. The staff are lovely. I love you all.

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Review from I S (Sister of Resident) published on 12 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have come to visit my sister the home has a lovely atmosphere in the cafe area with cakes for sale for charity. Lovely cheerful lady servicing the cakes everyone enjoying themselves. (Her teeth are not always put in with Polygrip which makes it impossible for her to eat)

Reply from Julie Caygill, Hospital Liaison Team Administrator at Rose Court Care Home

Thank you for your review, we value all feedback, as this helps us to improve our service where required, and for your lovely comments about the home. We ask that you please contact our home manager at Rose Court so we can explore the issues around your sister’s denture care in more detail and resolve this quickly.


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Review from Alan F (Husband of Resident) published on 30 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found all the staff courteous and very caring. I have experienced no problems with both the nursing and administrative staff and would have no difficulty in recommending Rose Court to anyone suffering similar illness to that of my wife. The facilities in the home are ideal to suit patients in
a similar condition to my wife.

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Review from S F (Sister of Resident) published on 24 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brothers and myself, having cared for our brother at home for a very long time, really didn't want him to have to go into residential care. We didn't need to worry. From day one, we were reassured by the care and kindness provided. Everyone, from the staff in the front office, the carers and nursing
staff and the domestic staff, all showed caring, kindness and compassion.
I would have no reservations recommending Rose Court Care Home.

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Review from Marilyn B (Relative of Resident) published on 24 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After first viewing Rose Court Care Home for our relative, we were very impressed and straight away this made up our minds and from that time on, we were very happy with our decision, down to the management and staff.

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Review from Ernest G (Resident) published on 16 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first time in residential care. Strange at first, not knowing what to expect. But, after a short while, I became accustomed to what was expected of me and my surroundings. Overall, I am very pleased to be among people that are very helpful towards me. Excellent service all round. Overall, glad to
be here.

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Review from Adam L (Husband of Resident) published on 15 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Completely happy with the home and the lovely carers.

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Current Review Score: 9.9 (9.885)

Overview of Review Score

The Review Score of 9.9 (9.885) out of 10 for Rose Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.885 for Rose Court Care Home is calculated as follows: ( (473 Excellents x 5) + (57 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 532 Ratings = 4.885

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rose Court Care Home is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 109 registered maximum number of service users is 21.8, which has been reached with 45 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Leanne

Leanne Batten-Smith

Job Title: Home Manager

Introducing Leanne Batten-Smith
Home Manager at Rose Court, Radcliffe


What does kindness mean to you?


“Always trying your best each and every day; to fulfil the lives of others that you care for and work with. Working with a positive approach, and always treating others how you wish to be treated yourself.”


As a dedicated healthcare professional, Leanne has gained many years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.


Leanne shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.


When asked why she chose to work in the care sector, Leanne remarked:


“I have always had a sense of caring and making peoples’ lives better in any way I can. This sector has taught me many skills, that I have been fortunate to share with others, to enrich the lives of people in a positive way and it makes me proud to bang the drum for social care each and every day.”


Leanne’s favourite thing about being a Home Manager is showing what can be achieved by a great team, with a great ethos and providing the kindest care to the people living within the home.


Leanne’s biggest achievement was her nomination for the National Care Awards and achieving Runner Up in the ‘Leader of the Year’ category, at the HC-One awards.


Outside of work, Leanne enjoys going for country walks with her family and two dogs.


If you would like to find out more about Rose Court, Leanne would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.