Rose Court Care Home

44/48 Water Street, Radcliffe, Manchester M26 4DF
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9.9 131 Reviews
  • Rose Court Care Home, Manchester
Rose Court care home, conveniently situated within a residential area of Radcliffe in Manchester, offers a warm and welcoming environment where residents receive high quality residential, nursing and dementia care that is designed around their individual needs.

Led by a dedicated and kind home manager, who has a wealth of experience in the care sector, every member of the supportive team at Rose Court is committed to delivering the kindest care to residents, working hard to ensure their care needs are met whilst also making the home a happy place to live.

The catering team at Rose Court recognise the nutritional needs of older people and create delicious meals to ensure a lovely dining experience for all residents and visitors. The comfortable and welcoming dining areas provide the perfect space to enjoy meals with fellow residents or family and friends.

The professional care team commit time to getting to know residents, designing well-rounded care plans that meet both physical health needs as well as personal wellbeing. The activity programme supports those living in the home to enjoy the things they love most, including a variety of hobbies from baking to chess.

Rose Court is a purpose-built, welcoming home which has a range of comfortable and well-equipped bedrooms situated over three floors (Clarence, Windsor and Wilton) to ensure residents are proud to live there. The home has a beautiful garden with 'Tiki Bar' where residents can enjoy a cool refreshing beverage on those warm sunny days and there is also a popular 'Snug Room' where residents can kick back with a good book and enjoy a cosy and relaxed time.

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Care Provided by Rose Court Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 109 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Leanne Batten-Smith (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (109)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Rose Court Care Home Reviews (131)

Total of 131, showing 101-120
9.9

Rose Court Care Home has a Review Score of 9.9 (9.885) out of 10, based on 45 reviews in the last 2 years. Over all time Rose Court Care Home has 131 reviews.

Overall Experience

  • 102
  • 25
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Review from Tracy S (Daughter of Resident) published on 31 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very well run and the staff are extremely dedicated to their work. Any problems were communicated and acted on. I am extremely grateful to all the staff who looked after my mum in the last thirteen months of her life. The home is well equipped and very friendly which helped us to know that
mum was in the best place. Even relatives of other residents were sociable. The rooms are well set out and residents can bring personal items in to make it feel like home. I cannot fault the care given to the residents.

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Review from Gail L (Wife of Resident) published on 10 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rose Court is a very well run care home. My husband seems to be happy there and he is well looked after. There are plenty of activities for the residents. All the staff are wonderful with the residents and their families.

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Review from Alice B (Resident) assisted by family/friend published on 18 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The food is nice, the curry is very nice.


The staff look after you well.


I enjoy the activities, I enjoy having my nails painted.


I am treated with dignity.


My stay here is very nice. I enjoy the company.


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Review from Jonathan B (Son of Resident) published on 12 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having looked at many care homes in the local area, I know how strong first impressions can affect decisions about care placements. Rose Court, at first, came across as modern, clean, professional and caring. I am glad to say that after a year of visiting my father, these impressions have not faded.


What

does not come across in care home assessments, is the relationship that develops with the carers allowing the character of the person to come out. I believe the people working at Rose Court do this through a pride in the delivery of professional care. They have also made what is a very difficult transition from home life to care home as acceptable as it can be.

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Review from Sarah L (Niece of Resident) published on 14 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I felt very welcomed from entering the building all through the whole of the care home.
The gardens are beautiful and looks pleasant for the patients.
The care home gets a five-star rating from me.

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Review from Allison P (Daughter of Resident) published on 3 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has moved into Rose Court and has settled in very well. The staff work very hard and they are showing kind care.
Management is excellent.
Food is good.
Plenty of activities to take part in. All the staff have been very kind to my mum. The home is very clean.
Great cafe area. Great gardens.
They have a lovely big multi media room. We have been invited to have meals with my mum. We are encouraged to still be a big part of my mum's well being, which is fantastic as my mother has 9 children. I have no concerns about my mum's well being now she is being looked after in Rose Court. You can see the staff work as a team.

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Review from Irene S (Sister of Resident) published on 20 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and family were given a very warm welcome. The home is of a high quality. My sister looked happy on her first day at Rose Court. A home definitely run for the patients (clients).

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Review from P M (Daughter of Resident) published on 10 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Rose Court Radcliffe almost 4 years ago. From day one she (and us - her family) were welcomed with kindness and friendship. I know for a fact that although she was unwell, she had lots of happy times, because of the staff, who I cannot praise enough, treated her so well, with
kindness, care and affection. The whole set up and support that is given is amazing.

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Review from Alison H (Daughter of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was well looked after. Staff were fantastic. Plenty going on entertainment wise. Mum passed away in December 2016. The staff couldn't be more helpful and couldn't do enough for us during her final days, not only did they look after Mum they also took care of our family, bringing us food and drinks.
Would highly recommend Rose Court.

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Review from Steven B (Son of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the staff who have looked after my mother, who came into Rose Court in February. All of our family had concerns about mum being admitted into care but from the first day she has been treated with care, compassion and friendliness as have our family. Mum has been encouraged
to join in the many activities and outings. She enjoys the cooked meals and is generally looked after extremely well. I would highly recommend the home to anyone as a safe, secure and well run home.

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Review from L B (Resident) assisted by family/friend published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all of the staff to be extremely friendly and helpful.
I feel extremely safe and well cared for.
There are lots of activities and outings arranged.
The food is really nice and there is always a good range.

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Review from Alexander K (Son of Resident) published on 1 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the care at Rose Court to be consistently excellent. The staff are very friendly and really care for the residents. The place is clean and tidy and, unlike some other homes, the needs of the residents come first. Also, there are activities to keep people active such as days out and entertainers
coming in the house. The medical side is also good. Overall, can't be faulted.

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Review from Philip G (Regular Volunteer) published on 23 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been coming here for several years to bring Holy Communion consecrated at St. Thomas and St. John's Church monthly. We have always had a warm welcome. We have brought carols before Christmas and harvest service in October. Numbers vary between 4 and 7 for holy communion and a room full for Christmas
carols. The staff are always very helpful and explain the individual needs of those who attend.

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Review from Frances W (Wife of Resident) published on 13 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been very comfortable in Rose Court. He is well looked after and cared for when he is ill. I am very happy with his care.

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Review from Kneale K (Husband of Resident) published on 13 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the home excellent and wouldn't want to transfer her to another care home. She gets on well with staff and management they treat her with kindness and dignity. I know she likes them all. I couldn't treat her better myself.

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Review from Kenneth R (Partner of Resident) published on 13 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was most anxious as to what the future held when my partner moved into Rose Court. Any fears I had have been allayed to the point that I know she is in the best possible care. The manager and her staff are absolutely 1st class. My partner is always well dressed, clean and tidy. Excellent food and
a family feeling to the home. Rose Court is a care home in the true sense of the word care.

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Review from Stuart P (Friend of Resident) published on 10 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit a dear friend on and off for the last year. All the staff are doing a great and wonderful job caring with patience, kindness and understanding towards the residents. The home feels like a retirement home, it's a lovely feel to the place. I would recommend for friends and family to come to be
looked after here and to visit. Once again the staff are doing a wonderful job caring and for the community.

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Review from Jackie W (Daughter of Resident) published on 10 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Satisfied that dad is well cared for and appreciate the care provisions in place.

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Review from Alex K (Son of Resident) published on 6 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the quality of care to be excellent

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Review from Helena K (Daughter of Resident) published on 6 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has received the highest level of care possible. She is very settled and happy. The staff take such excellent care of her, her overall health and appearance have improved tremendously wherever possible.
It is evident that caring not just a job but a true vocation for all the staff. I genuinely
feel that visiting my mum now is like visiting her at home. All her relations are made so very welcome and we have an excellent relationship. I visited over 20 homes before choosing Rose Court and it truly is an excellent model of a residential care provision. A truly outstanding home.

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Current Review Score: 9.9 (9.885)

Overview of Review Score

The Review Score of 9.9 (9.885) out of 10 for Rose Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.885 for Rose Court Care Home is calculated as follows: ( (473 Excellents x 5) + (57 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 532 Ratings = 4.885

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rose Court Care Home is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 109 registered maximum number of service users is 21.8, which has been reached with 45 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Leanne

Leanne Batten-Smith

Job Title: Home Manager

Introducing Leanne Batten-Smith
Home Manager at Rose Court, Radcliffe


What does kindness mean to you?


“Always trying your best each and every day; to fulfil the lives of others that you care for and work with. Working with a positive approach, and always treating others how you wish to be treated yourself.”


As a dedicated healthcare professional, Leanne has gained many years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.


Leanne shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.


When asked why she chose to work in the care sector, Leanne remarked:


“I have always had a sense of caring and making peoples’ lives better in any way I can. This sector has taught me many skills, that I have been fortunate to share with others, to enrich the lives of people in a positive way and it makes me proud to bang the drum for social care each and every day.”


Leanne’s favourite thing about being a Home Manager is showing what can be achieved by a great team, with a great ethos and providing the kindest care to the people living within the home.


Leanne’s biggest achievement was her nomination for the National Care Awards and achieving Runner Up in the ‘Leader of the Year’ category, at the HC-One awards.


Outside of work, Leanne enjoys going for country walks with her family and two dogs.


If you would like to find out more about Rose Court, Leanne would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.