Heathlands Village

Heathlands Drive, Prestwich, Manchester M25 9SB
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5 Reviews
  • Heathlands Village, Manchester
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Care Provided by Heathlands Village

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 214 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Owner
  • Federation of Jewish Services
  • Person in charge
  • Mark Cunningham (Chief Executive)
  • Admission Criteria
    • Specialist dementia care
    • Ages 65+
  • Room Information
    • Single Rooms (214)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Heathlands Village

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
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Heathlands Village Reviews (5)

Over all time Heathlands Village has 5 reviews.

Overall Experience

  • 4
  • 1
  • 0
  • 0
  • 0

Date Published

5
0
0
0
5

Review from Jo M (Daughter of Resident) published on 21 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What an amazing care home Heathlands Village is. My Mum spent the last 8 weeks of her life in the Wolfson Nursing Unit. The care that was shown to my Mum was outstanding. All the staff - whether admin, caring, nursing, housekeeping or catering - tried their very best to ensure that Mum was comfortable
and their goal was to make her feel special in any way they could every day. They attended to her emotional well being in as much detail as her physical and medical needs. Mum was a practising Catholic and the staff attended to her religious needs wonderfully. All the staff including the reception staff were always very welcoming to all the family and eager to help in any way. Everyone, we met always said hello - reflecting the wonderful ethos of the home - treat others as you would like to be treated. The building is immaculately kept and the housekeeping staff are continually working to keep these high standards. The family cannot thank Heathlands Village
enough for the excellent care Mum had.

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Review from J M (Resident) assisted by family/friend published on 18 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our accommodation is excellent, the carers are first class, but sometimes in short supply. The food is fairly varied, but because we prefer to eat in our room is often tepid. Cleaning and laundry are up to standard. Activities are good but for medial reasons are not often used.

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Review from Julie L (Daughter of Resident) published on 9 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is there for respite care, after a long admission in hospital. Naturally dubious as Mum previously stayed with me, she has adapted very well and is receiving direct care and she is more than happy. Staff are friendly and have time for you, although an information sheet of what services they provide
would have been beneficial, i.e. doing her washing for me, thus allowing both of us time to adjust to the different routine.
I feel Mum is safe as she is assisted when mobilizing and a fall mat is placed at the side of the bed which alerts staff. Mum is happy with the activities provided and enjoys the food despite being on modified fluids and diet. Security in the building is also above what I expected, and there is always someone on reception - from morning to night.

Reply from Joyce Khan, Marketing Manager at Heathlands Village

We are very grateful for this positive review and thank you for taking the time to submit this. We are delighted that your mother has had such a favourable experience of care in our 'D2A' unit - 'Discharge to Assess' Unit - which helps people move from hospital to home. We thank the reviewer for pointing out that an information sheet would be helpful. This has been put to our Clinical Director. Some information is given in our leaflets on hospital wards and the D2A itself.


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Review from Elaine C (Daughter of Resident) published on 22 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at Beach House, Healthlands Village for almost nine years. I live some distance away so don't get to visit as regularly as I want. Nevertheless, I feel confident that mum is well looked after. As mum's needs have changed, we have been involved every step of the way, advising
on what is best for mum.
Beach House is top notch, modern, clean and safe with the residents at the heart of the building design and facilities. There is always a calm and caring atmosphere whenever I visit and staff go out of their way to welcome me and my family and spend time updating us on mum. We feel part of the Beach House community.

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Review from Dawn M (Daughter-in-law of Resident) published on 4 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Felt very emotional visiting my father-in-law here today (short stay). He was clean, well presented and very relaxed. I do not have the resources to keep him here. If only all care homes were like this. The care and kindness is more important to me than surroundings but this place had it all. I did
not see anything that typically relates to old people. I witnessed humanity and dignity. There is surely hope for me if I need total care in the future. A big thank you to the staff.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 10 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Frequently Asked Questions about Heathlands Village

What types of Care is Heathlands Village registered for?

Older Person Care, Dementia, Respite Care, Learning Disability & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Heathlands Village provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Sheltered Housing, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Heathlands Village have?

There are 214 Single Rooms.

What are the Facilities & Services at Heathlands Village?

Own Furniture if required, Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Heathlands Village to the centre of Manchester?

3.3 mile(s) as the crow flies, distance by road may be significantly further.