Price are tentative ,Please contact Manager for detail information.
St Mary's Care Home is thrilled to welcome visitors. Visitors are encouraged to visit their loved ones at their convenience; dedicated team members are always available to greet them with a warm welcome.
St Mary's Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.
St Mary's Nursing Home has a Review Score of 8.1 (8.121) out of 10, based on 8 reviews in the last 2 years. Over all time St Mary's Nursing Home has 28 reviews.
Review from Thomas H (Friend of Resident) published on 11 April 2018
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Reply from Sue Lucas, Registered Manager at St Mary's Nursing Home
Thank you for your kind comments. At St Mary's we continually strive to provide an excellent service for all our residents and encourage visitors so that residents can maintain links with family, friends and their local community.
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Review from V N (Daughter of Resident) published on 29 March 2018
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Reply from Sue Lucas, Registered Manager at St Mary's Nursing Home
Since this comment was made, Qualia Care have invested and continue to invest in a programme of redecoration. This is in the form of individual rooms being refurbished on a rolling programme. Care levels have remained consistent and we are currently in the process of recruiting an experienced RMN to lead the Nursing Unit. We consistently strive to improve the skill base of our staff whilst operating in a challenging sector.
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Review from Anne B (Daughter of Resident) published on 21 February 2018
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My mother also attends the hairdresser who is excellent with her. She has a way of bringing my mother out of her shell and getting the best from her always joking and winding my mother up (she can be a character at times) which I know she enjoys. The salon where she goes to is within the home and is very bright and modern which I know she likes. I hope it will stay this way and the hairdresser will be there for many years to come which I know my mother will enjoy! I have also started to visit the hairdresser myself and she tends to my delicate locks as well and I am spoilt very well!
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Review from Carole P (Daughter of Resident) published on 13 February 2018
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Review from David C (Husband of Resident) published on 26 May 2017
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Review from Julie Q (Granddaughter of Resident) published on 24 May 2017
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Review from B C (Resident) published on 24 May 2017
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Review from Stephen D (Son of Resident) published on 22 May 2017
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The Review Score of 8.1 (8.121) out of 10 for St Mary's Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.1 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.116 for St Mary's Nursing Home is calculated as follows: ( (51 Excellents x 5) + (26 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) + (10 Very Poors x 1) ) ÷ 95 Ratings = 4.116
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.005 Points relating to the number of positive Reviews for St Mary's Nursing Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8. 6 Positive Reviews ÷ 14.8 = 0.405
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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