Gorton Parks Care Home

121 Taylor Street, Gorton, Manchester M18 8DF
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8.6 55 Reviews
  • Gorton Parks Care Home, Manchester
Gorton Parks offers care for short or long term requirements in a safe and warm environment. Care available includes nursing and residential dementia care, general nursing, respite, convalescence and palliative care.

Situated in a quiet area of Manchester, the home is split across five buildings. The home features quality furnishings in comfortable rooms while landscaped gardens allow the ideal setting to relax and enjoy the outside.

Meals are made to suit taste and dietary requirements, and can be enjoyed in traditional dining rooms or in the privacy of residents’ own bedrooms. A 'Nite Bite' menu is also available for out of hours snacks and drinks.

Many occasions and events add to home life, with residents supported in pursuing hobbies and interests of their choice as well as doll and pet therapy and days out.

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Care Provided by Gorton Parks Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 120 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Selina Ali (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (120)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006
    • Number of floors: 1

Funding & Fees Guide for Gorton Parks Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,045
    • Self-Funded Residential Dementia Care from £1,095
    • Self-Funded Nursing Care from £1,265
    • Self-Funded Nursing Dementia Care from £1,315

  • Respite Offer - 14 days for the price of 10
  • (these prices are only a guideline, please contact Gorton Parks Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Protected meal times
    Lunch 12:30 - 13:30
    Evening Meal 16:30 - 18:00


  • Parking

  • On site parking


Gorton Parks Care Home Reviews (55)

Total of 55, showing 1-20
8.6

Gorton Parks Care Home has a Review Score of 8.6 (8.640) out of 10, based on 12 reviews in the last 2 years. Over all time Gorton Parks Care Home has 55 reviews.

Overall Experience

  • 34
  • 17
  • 3
  • 0
  • 1

Date Published

55
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Review from Helen F (Daughter of Resident) published on 14 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Its a pleasure to give a review for Gorton Parks Care Home. Mum has been at the home since February 2024. We are so very grateful to all the staff for the wonderful care, compassion and dignity they give to Mum. Inspite of her dementia she has flourished at the home, we can see she is happy, settled
and has made friendships with other residents and the carers. As a Health Professional myself I would highly reccommend Gorton Parks Care Home, they have supported us all as a family and we would not want Mum to be anywhere else. A huge ' Thank-You' to each and everyone one of you, you are all amazing!

Reply from Julie Manson, Administrator at Gorton Parks Care Home

Thank you so much for your lovely review; it's great to know your mum has settled in so well with us. Our staff all work very hard to make Gorton Parks a home to be proud of and more importantly, somewhere our residents are happy to be. We'll make sure your kind words are passed on to them all.


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Review from C S (Daughter of Resident) published on 13 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are pleased with my mum's care. The carers are friendly and always show care and concern towards our mum on times when we've visited. I've had to mention a few things when concerned e.g occasions when she's been thirsty, cold (needed a blanket, or didn't have socks on). Also, the crash mat had been
taken from against the wall next to her bed to stop her hitting her head on the wall. Fortunately, I was visiting to see this.

Reply from Julie Manson, Administrator at Gorton Parks Care Home

Thank you for your review and your kind words about our care staff, which we very much appreciate. Your review has been passed on to the senior management team at the Home and they would be delighted to speak to you in more detail about your mum's care and any concerns you might have.


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Review from J D (Sister of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very friendly and always chat to me when I visit my Brother, his room has everything he needs I get calls and updates on anything concerning my Brother.

Reply from Paul Lawson, National Sales Manager at Gorton Parks Care Home

Thank-you for your review. We are delighted that you are so happy with the care your brother receives and that you feel welcome when you visit your brother. We will pass on your kind words to the staff team. Best wishes


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Review from Jennifer Q (Daughter of Resident) published on 3 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Gorton Parks has not only cared for my ailing dad but every carer we have encountered has cared for me and my family as well. This isn't just a professional establishment, it is personal as the staff care personally for the residents in their care.
The respect and attention they show is second to
none and as a family member, I feel safe knowing my dad resides here.
Thank you everyone.

Reply from Julie Manson, Administrator at Gorton Parks Care Home

Thank you so much for your lovely review, which I will pass on to our care team. It's always a boost to morale when we get such positive feedback, and we're delighted that you're so happy with the care your dad is receiving.


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Review from John M (Son of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Clean, safe and welcoming. The staff are very attentive and caring.

Reply from Paul Lawson, National Sales Manager at Gorton Parks Care Home

Thank you very much for your lovely review. Best wishes.


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Review from Anna M (Daughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff very helpful and willing to do anything you ask of them.

Reply from Paul Lawson, National Sales Manager at Gorton Parks Care Home

Thank you very much for your review and kind comments about the staff team. Best wishes.


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Review from Lee B (Son of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff (day) are great with my mum. She does not really like food. She is always made comfortable in bed as she stays in bed watching her programs. All the care and staff are great and my mum seems happy.

Reply from Paul Lawson, National Sales Manager at Gorton Parks Care Home

Thank you for your review and compliments about our wonderful staff team. Please pop into the office on your next visit and we can review some different food options for your mum that would suit her personal tastes and preferences. In the meantime best wishes to you and all the family.


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Review from S K (Daughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was a resident from August until December. Although the home itself is a little tired in places, the care received was exemplary. Dad always looked clean and cared for. He was checked on regularly and when he got ill, the staff ensured he got the care he needed by ringing for an ambulance in
a timely manner. We were able to decorate his room with photos and other personal items and he could even have his own reclining chair. Unfortunately, he did not recover from his last illness. The staff were so compassionate when family members visited to collect his belongings. I would highly recommend it.

Reply from Paul Lawson, National Sales Manager at Gorton Parks Care Home

Thank you so much for your review and kind words. We extend our continued condolences for the recent loss of your dear dad and on behalf of the whole team we send our very best wishes to you and the family.


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Review from D P (Next of Kin) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to say a big thank you to the amazing staff. They go above and beyond.
I feel happy knowing my mother is in a happy place.
She is always smiling.
The staff deserve an award for the amazing job they do or reward and recognition.
My mother has been in Gorton Park since February.

Reply from Paul Lawson, National Sales Manager at Gorton Parks Care Home

On behalf of the whole team, thank you for your kind words and you are very welcome! It's great to know that you feel reassured that your dear mum is being well looked after. Best wishes.


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Review from J P (Daughter of Resident) published on 22 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Gorton Parks is an amazing place. I've had a few teething problems but quickly realised that it's because they are understaffed! If you are willing to help out with your relative or in any other way, it's a massive help to the staff. They are all so busy being angels to our family members. I for one
am extremely grateful to all of the staff. Thank you very much.

Reply from Paul Lawson, National Sales Manager at Gorton Parks Care Home

Thank you very much for your review and kind comments about our staff team.


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Review from Karen C (Daughter of Resident) published on 4 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

My mum has been a resident on Mellands Unit, Gorton Parks since February 2022. The experience has been very poor. She has been left in wet, soggy and bulky nappies for hours each day. Sometimes she is sore and I have to treat her. My mum is washed with a dry wipe and running water because the shower
near her room has been broken since July 2022. I cooked my mum Caribbean food and asked the staff to give it to her, the staff either ate it or threw it away and they gave me the empty cartons. No stimulating activities. I find my mum in bed most days because the staff do not engage with her. I have been shouted at and humiliated by three members of staff. I have found medication on the floor. I am not informed by phone when my mum is upset and wandering around the home.

Reply from Nitya Kanoria, Digital Marketing Manager at Gorton Parks Care Home

We sincerely apologise for the poor experience your mum has had during her time at Gorton Parks. We are deeply sorry for any discomfort or inconvenience she has faced, and we understand your concerns. Our team takes resident care and well-being very seriously and we will investigate the issues you've raised thoroughly. We would like to address each of your concerns individually and provide a resolution, please allow our team at Gorton Parks to look into this and contact you at the earliest. Thank you for bringing these matters to our attention as it helps us improve our services and ensure the well-being of our residents. Once again, we apologise for any distress caused to your mum and your family. Kind Regards.


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Review from Ken F (Husband of Resident) published on 1 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife had a fall and was taken to hospital where she was diagnosed with a fractured hip, from there she was fortunate enough to be sent to Gorton Parks Care Home and she went into Delamere for physio and general care.
The room was clean and very bright, everyone who works there were friendly chatty
and very helpful, the care was excellent and because she was in a non medical section she was allowed visits from her sisters wee dog Millie who we have been looking after since her sister had a fall in July, it brightened her up and the staff seemed to like her.
If you get the offer to go there don’t think twice it is excellent.
Oh! And she said the food is great, and I always got a great cup of tea.

Reply from Paul Lawson, National Sales Manager at Gorton Parks Care Home

Hello Ken and thank you very much for your review. We are delighted that you and the family are so pleased with the care and support your wife receives at Gorton Parks and we will pass on your kind comments to the team.


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Review from Greta B (Daughter of Resident) published on 8 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident from February 2019 until she died there in October 2021. As her dementia progressed she was moved to their specialist dementia unit. I was allowed to make her room feel like home to her. They put up extra shelves to fit all her soft toys on and I was allowed to bring garden ornaments
for outside her window and even allowed to dangle artificial birds for her to see from the eaves of the care home.
The staff who took care of my mum were absolutely incredible. They were patient and understanding to the extreme. The care home manager always made herself available for me when I needed to see her.
There was an activity coordinator, though my mum stopped participating the more the dementia increased. I was allowed to visit her in her room (outside of Covid-19 lockdowns - for which I was allowed some window visits) and play music to her.
Mum's food was lovely.
We were allowed to stay night and day when Mum was dying and held her hand as she took her last breath.

Reply from Julie Manson, Administrator at Gorton Parks Care Home

The provision of person-centred care is at the heart of everything we do here at Gorton Parks and it is always greatly appreciated by our staff when we receive such positive feedback. Thank you for your lovely review.


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Review from Anna V (Daughter of Resident) published on 17 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say thanks so much, from the bottom of my heart, to all the staff who cared for my dad during his 6 weeks stay in the Delamere Unit. From the receptionists, physiotherapy team, nursing and care teams. We loved visiting and seeing him so happy. It’s the little things that count,
one day popping in to find him playing cards with one of the care team, brought us so much happiness. Wonderful home.

Reply from Julie Manson, Administrator at Gorton Parks Care Home

Thank you for your lovely review of Gorton Parks - it is always great to get such a positive response from one of our residents and their family. We will make sure your comments are passed on to the team on Delamere House.


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Review from S A (Daughter of Resident) published on 1 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home has done its best during the covid pandemic, but now that things are easing they need to go back to taking more care of the peripherals, taking good care of the residents belongings. They need good key worker etiquette, making sure things are in good order and kept clean. Services need to be
stepped up; opticians, new dentures as teeth have gone missing. We only go once a week but I feel not enough positive activity going on, need staff and supplies to do so. That being said, the staff who are there are lovely and try their best.

Reply from David Martins, National Sales Manager at Gorton Parks Care Home

Thank you for your feedback regarding the home, we are glad you feel we have done our best during the pandemic and will look into the rest of your comments going forward.


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Review from Judith B (Sister of Resident) published on 20 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My brother has been in Gorton Parks Care Home for just over 5 years during which time his dementia has worsened and he does not engage in activities available now.
I am concerned that the furniture in his room is now quite poor. I have seen other rooms with much newer furniture and I would like his
to come up to higher standards.
The staff are all great and keep me up to date regularly.
The home is lucky to have them!

Reply from David Martins, National Sales Manager at Gorton Parks Care Home

Thank you for your review, and we are sorry that you feel the furniture in the room is quite poor. We will ensure the team are aware and that you feel the team are communicating well with you.


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Review from T G (Wife of Resident) published on 9 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can say in all honestly that my wife, could not have had better treatment. Your staff are very caring, day and night. I can only say a big thank you.

Reply from Julie Manson, Administrator at Gorton Parks Care Home

It is always good for our staff to hear when our Residents and their families are happy with our service. Thank you so much for taking the time to review us.


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Review from M M (Sister-in-law of Resident) published on 8 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Always receive a good welcome when visiting. The staff are always there to help. I feel my sister-in-law is receiving excellent care.

Reply from Julie Manson, Administrator at Gorton Parks Care Home

Thank you for your review. We always strive to provide the best service we can for our residents and their families, so it is lovely to receive feedback when we have had such a positive impact.


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Review from Ruth D (Sister of Resident) published on 23 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was admitted to Abbey Hey House last December on my request as had previous experience of the care when a friend had been in Delamere for respite. My sister recently passed so only had eight months there but the care she received was outstanding. Cannot praise staff enough. They have a very
difficult job where my sister was in the dementia unit and nursing have kept everyone safe through this pandemic. Don't think they had one case of covid. Residents are treated with dignity and respect and so are the family. You felt part of a family as though you had known the staff for years. Would never hesitate to want to use there again if need rose in future.

Reply from Julia Bentley, COO at Gorton Parks Care Home

Thank you for your kind words. I am extremely proud of how staff have worked throughout the pandemic and ensured our residents are safe and receiving the best care possible. Please accept my condolences on the passing of your sister and I am grateful you can take comfort from the fact she was safe and well cared for during her time with us.


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Review from Denise E (Daughter of Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of the Delamere Unit now for two weeks and the transformation in her health and wellbeing has been outstandingly positive. All the staff are extremely approachable, caring and friendly, nothing appears to be too much trouble. Their response to feedback has been well received
and very prompt. My mum was in a very distressed state when she arrived, she is now very happy and content. She spends the first part of any visit telling me how wonderful the staff are. Her room is spotlessly clean and she enjoys the meals there. I cannot praise the staff enough for their exceptional care.

Reply from Julia Bentley, COO at Gorton Parks Care Home

Thank you so much for your positive comments regarding our colleagues, which will be greatly appreciated. I am so proud of how our colleagues have dealt with the pressures that Covid has brought to ensure our residents receive the highest standards of care.


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Current Review Score: 8.6 (8.640)

Overview of Review Score

The Review Score of 8.6 (8.640) out of 10 for Gorton Parks Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.182 for Gorton Parks Care Home is calculated as follows: ( (74 Excellents x 5) + (43 Goods x 4) + (15 Satisfactorys x 3) + (11 Very Poors x 1) ) ÷ 143 Ratings = 4.182

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.458 Points relating to the number of positive Reviews for Gorton Parks Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24. 11 Positive Reviews ÷ 24 = 0.458

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Jun 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Selina

Selina Ali

Job Title: Home Manager

Joined: 2023

“I am qualified mental health nurse with over 10 years of experience of in working in nursing care homes.


I initially joined Gorton Parks in 2022 as a clinical service manager, subsequently being promoted to deputy manager and then working my way up to being the home manager. I have thoroughly enjoyed my time working in Gorton Parks alongside dedicated staff, friendly residents and relatives. At Gorton Parks we provide tailored, compassionate care and strive for uncompromising excellence in everything we do. we are passionate about delivering unrivalled quality care for our residents. My decade long nursing experience, coupled with my passion for improving the lives of our residents make Gorton parks an extraordinary calling.
In my spare time I enjoy spending time with my family and travelling. Additionally, I am fluent in 4 different languages, English, Urdu, Punjabi and Persian.”


Frequently Asked Questions about Gorton Parks Care Home

What types of Care is Gorton Parks Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Gorton Parks Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Gorton Parks Care Home have?

There are 120 Single Rooms.

What are the Facilities & Services at Gorton Parks Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Gorton Parks Care Home to the centre of Manchester?

2.7 mile(s) as the crow flies, distance by road may be significantly further.