Gorton Parks Care Home

121 Taylor Street, Gorton, Manchester M18 8DF
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8.6 55 Reviews
  • Gorton Parks Care Home, Manchester
Gorton Parks offers care for short or long term requirements in a safe and warm environment. Care available includes nursing and residential dementia care, general nursing, respite, convalescence and palliative care.

Situated in a quiet area of Manchester, the home is split across five buildings. The home features quality furnishings in comfortable rooms while landscaped gardens allow the ideal setting to relax and enjoy the outside.

Meals are made to suit taste and dietary requirements, and can be enjoyed in traditional dining rooms or in the privacy of residents’ own bedrooms. A 'Nite Bite' menu is also available for out of hours snacks and drinks.

Many occasions and events add to home life, with residents supported in pursuing hobbies and interests of their choice as well as doll and pet therapy and days out.

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Care Provided by Gorton Parks Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 120 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Selina Ali (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (120)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006
    • Number of floors: 1

Funding & Fees Guide for Gorton Parks Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,045
    • Self-Funded Residential Dementia Care from £1,095
    • Self-Funded Nursing Care from £1,265
    • Self-Funded Nursing Dementia Care from £1,315

  • Respite Offer - 14 days for the price of 10
  • (these prices are only a guideline, please contact Gorton Parks Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Protected meal times
    Lunch 12:30 - 13:30
    Evening Meal 16:30 - 18:00


  • Parking

  • On site parking


Gorton Parks Care Home Reviews (55)

Total of 55, showing 21-40
8.6

Gorton Parks Care Home has a Review Score of 8.6 (8.640) out of 10, based on 12 reviews in the last 2 years. Over all time Gorton Parks Care Home has 55 reviews.

Overall Experience

  • 34
  • 17
  • 3
  • 0
  • 1

Date Published

55
8
10
12
43

Review from B M (Son of Resident) published on 30 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mam was in Debdale unit and she got the best treatment you could possibly ask for. The treatment and care she and my family got was excellent. All the staff went out of their way to make her stay as pleasant as possible.
Things were different then my mum passed away in Jan 2020. My family and I
were welcome any time night and day.
I would recommend this unit to anybody.

Reply from Julie Manson, Administrator at Gorton Parks Care Home

Thank you for your lovely comments. We are delighted to hear that you were so happy with the treatment and care your mum received. We would like to take this opportunity to wish your family well for the future.


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Review from I S (Resident) published on 11 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am well looked after. I thank everyone for all their attention.

Reply from Paul Millar, Sales Manager at Gorton Parks Care Home

Many thanks for taking the time to review our home . It is our pleasure to look after you. I will of course pass on your kind words to the team at Gorton Parks. Best Regards


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Review from William M (Son of Resident) published on 1 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On behalf of myself and family, we cannot thank you all enough for the kindness and patience that was given to our mother/ and from her niece who also thank's you all. Our relative was well cared for and loved by the staff and was very supportive of the family.

Reply from Paul Millar, Sales Manager at Gorton Parks Care Home

Many thanks for taking the time to review our home.
It is our pleasure to care for your mum as part of the Advinia family.
I will of course pass on your comments to the team.


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Review from J T (Son of Resident) published on 23 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother received in her latter stages of life was incredible from a brilliant group of very nice people. A credit to the nursing home, each and every one of them.

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Review from Dorothy M (Resident) published on 23 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have really enjoyed my stay here, everyone was really helpful and went out of there way to help. Some patients were very abusive to staff, I don't know how they kept their cool. They deserve every penny they get, and more.

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Review from Carol H (Daughter of Resident) published on 22 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in Abbey Hey Unit for three years. I visit about four times each week and feed my mum at mealtimes. The staff has always been very accommodating, friendly and empathetic when I am sad!
Recently my mum was very poorly with pneumonia and the staff were wonderful and went above and beyond
their duties for me and my family.

Reply from Yvonne B, Home Manager at Gorton Parks Care Home

Thank you so much for taking the time to write a review and obviously I am very pleased that you are happy with the care that we provide for your mother. I will be delighted to feed your comments back to my team.


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Review from N M (Granddaughter of Resident) published on 13 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall care is good, any problems that do arise are usually dealt with promptly.

Reply from Yvonne B, Home Manager at Gorton Parks Care Home

Many thanks for taking the time to review our home. Its always helpful for anyone considering Gorton Parks to see reviews from family and residents whilst making a decision on which home to choose.


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Review from J P (Husband of Resident) published on 13 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring staff.

Reply from Yvonne B, Home Manager at Gorton Parks Care Home

Thank you for taking the time to review our home and I am delighted that you are happy with the care of your husband. I will pass this along to my time.


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Review from S K (Sister of Resident) published on 22 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident since November 2018. The staff are all very caring and vigilant, nothing is too much trouble and the staff care, not only for the residents but also family members who may be upset by the situation.
I struck gold when I found this home for my sister and would highly recommend
it. The care is excellent and that's what counts. Without exception, I find everyone friendly and competent.

Reply from Yvonne, Home Manager at Gorton Parks Care Home

Many thanks for taking the time to write such a lovely review for our home. It is so important that both our residents and their family feel comfortable with their choice of home and it's good to know that you feel you have chosen wisely for your sister.


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Review from Richard E (Friend of Resident) published on 21 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff in Melland House are excellent and very attentive. The activity coordinator makes an extra special effort.

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Review from Marcia J (Daughter of Resident) published on 30 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was looked after in the two and a half weeks he was there very well. The staff gave him his medication daily and promptly and his blood sugars and blood pressure was checked 2 - 3 times a day.
He was fed a variety of meals twice a day together with tea, coffee and juices which was served
several times a day. His room was cleaned every day. The staff were always pleasant and friendly on my families arrival. My father left the home feeling much healthier and pleased with the treatment he received whilst a resident.

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Review from Gail R (Resident) published on 30 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am more than happy with my treatment whilst I have been here.


Everyone, staff and residents, has been a joy to be with. I have been well looked after by all staff, days and nights, and residents have been friendly and welcoming. I would certainly recommend this place to anyone.


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Review from Dorothy D (Resident) assisted by family/friend published on 30 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff - care assistants, physios etc have all been very good to me. They listen to my needs and work well together. All are friendly.

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Review from Janet S (Respite Resident) published on 1 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I arrived at Delamere House in Gorton from another BUPA unit on the same complex. I felt unsafe, uncomfortable, overwhelmed, insecure and had lost confidence in both what I had achieved in my emotional, mental and physical well being due to my experiences at the previous unit.
The caring staff at
Delamere, along with the professional staff, encouraged, supported, welcomed me and made me feel safe.
Their communication skills and empathy are at a high standard, which is shared by the many patients that I have come into contact with.
A big thank you to both caring and professional staff at Delamere House.

Reply from Jayne Duck, Customer Services Administrator at Gorton Parks Care Home

Thank you for your review. I'm so glad to hear that you are feeling better in Delamere House than you did. I hope that you carry on to make improvements which I'm sure you will with the help of the dedicated staff.


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Review from John W (Resident) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My good fortune to be offered a place. What an experience in all departments and ridicules reports of NHS. Massive gratitude to all.

Reply from Jayne Duck, Customer services administator at Gorton Parks Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager


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Review from Iris A (Resident) published on 22 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the care and attention given to our needs excellent. I couldn't have asked for more dedication and care given to me. I thank you with all my heart one and all of you.

Reply from Simone Berkeley, Customer Service Advisor at Gorton Parks Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.


The Bupa Customer Care Team


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Review from Sue C (Daughter of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum received a very warm welcome into Gorton Parks and staff took the time to reassure her that she would be well looked after. The quality of care she received was excellent and I observed very positive interactions from all staff with my mum.


During her stay, her health deteriorated quickly

but at each stage, her needs were re-assessed and care plans changed. I also felt supported through this difficult time and cannot thank the staff enough for the care given and for the time given to me to listen to the background story of my caring for mum for the last 3 years - which has not been easy.


I felt a genuine relationship was developed throughout this partnership and I had every confidence that my mum was well cared for by a dedicated caring staff team.


Reply from Jamie, National Development Manager at Gorton Parks Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.


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Review from Mary D (Resident) assisted by family/friend published on 12 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Throughout my stay at Gorton Parks Care Home, I have found the majority of staff very caring and attentive (some staff more than others). Always room for improvement in all professions, found some staff to be quite pushy which at times could be quite distressing for my family members. On the whole,
would highly recommend Gorton Parks Care Home to other family members.

Reply from Rose Pickering, Customer Service Administrator at Gorton Parks Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Review from Lily B (Resident) published on 29 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I went in the MRI and my weight was 7 stone. When I came out after 6 weeks I was 5 stone. After 2 weeks in the care home, I have put a stone on (6 stone now).

Reply from Jayne Duck, Customer Servicies Administrator at Gorton Parks Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Review from Julie C (Resident) published on 2 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was admitted to Delamere Intermediate unit Gorton Park after breaking my knee and spending time in the Royal Infirmary. My husband is in the infirmary poorly, so I was very upset to be away, but the staff here, doctors, nurses, kitchen and cleaning staff have all been very kind and helpful. Not just
my medical needs, but talking to me when I've been depressed and missing my family. If this was a hotel, I would give it top stars.

Reply from Jayne Duck, Customer Services Administrator at Gorton Parks Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Current Review Score: 8.6 (8.640)

Overview of Review Score

The Review Score of 8.6 (8.640) out of 10 for Gorton Parks Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.182 for Gorton Parks Care Home is calculated as follows: ( (74 Excellents x 5) + (43 Goods x 4) + (15 Satisfactorys x 3) + (11 Very Poors x 1) ) ÷ 143 Ratings = 4.182

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.458 Points relating to the number of positive Reviews for Gorton Parks Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24. 11 Positive Reviews ÷ 24 = 0.458

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Jun 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Selina

Selina Ali

Job Title: Home Manager

Joined: 2023

“I am qualified mental health nurse with over 10 years of experience of in working in nursing care homes.


I initially joined Gorton Parks in 2022 as a clinical service manager, subsequently being promoted to deputy manager and then working my way up to being the home manager. I have thoroughly enjoyed my time working in Gorton Parks alongside dedicated staff, friendly residents and relatives. At Gorton Parks we provide tailored, compassionate care and strive for uncompromising excellence in everything we do. we are passionate about delivering unrivalled quality care for our residents. My decade long nursing experience, coupled with my passion for improving the lives of our residents make Gorton parks an extraordinary calling.
In my spare time I enjoy spending time with my family and travelling. Additionally, I am fluent in 4 different languages, English, Urdu, Punjabi and Persian.”