Belong Morris Feinmann

178 Palatine Road, Didsbury, Manchester M20 2UW
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9.9 58 Reviews
  • Belong Morris Feinmann, Manchester
In the vibrant community village in South Manchester there boasts state-of-the-art facilities and high-quality nursing and dementia care.

It has already attracted attention as an award-winning facility and is rated 'good' by the Care Quality Commission (July 2023) who found it to be notably caring, well-led, responsive and effective, as well as being safe and consistently compliant with best practice guidelines.

Located in the heart of West Didsbury, the village centre is open to the public and provides a vibrant hub for community events, with facilities including an exercise studio, hair salon, a bistro serving fresh kosher food, therapy room, function rooms, library, synagogue and gardens, including a roof garden.

The complex includes independent living apartments and specialist households providing 24-hour nursing and dementia care.

Support is also available on a daily basis through the ‘day club’ which specialises in supporting people with dementia to give carers a break and includes use of village centre amenities such as the bistro and exercise studio.

For people in the wider community, Belong offer an award-winning home care service, Belong at Home.

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Care Provided by Belong Morris Feinmann

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 74 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Carolyn Ball (General Manager)
  • Admission Criteria
    • Subject to assessment
    • Ages 55+
  • Room Information
    • Single Rooms (74)
    • Single Rooms with ensuite Wet Room (74)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Last Refurbishment: 2017
    • Number of floors: 3

Funding & Fees Guide for Belong Morris Feinmann

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,885 – £2,035
    • Self-Funded Residential Dementia Care £1,885 – £2,035
    • Self-Funded Nursing Care £1,885 – £2,035
    • Self-Funded Nursing Dementia Care £1,885 – £2,035
    • RESPITE Self-Funded Residential Care £1,985 – £2,135
    • RESPITE Self-Funded Residential Dementia Care £1,985 – £2,135
    • RESPITE Self-Funded Nursing Care £1,985 – £2,135
    • RESPITE Self-Funded Nursing Dementia Care £1,985 – £2,135

  • See key facts and pricing information on our website.
  • (these prices are only a guideline, please contact Belong Morris Feinmann to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Conveniently located on Palatine Road, Belong Morris Feinmann, Didsbury enjoys easy access to main transport networks, including the M60, the Princess Parkway, the Greater Manchester Metrolink and bus routes. It is situated within a mile of the lively hub of West Didsbury and within 2 miles of East Didsbury, there is a wide choice of restaurants, pubs, cafés and shops on their doorstep.


  • Parking

  • Available on site.


Belong Morris Feinmann Reviews (58)

Total of 58, showing 21-40
9.9

Belong Morris Feinmann has a Review Score of 9.9 (9.871) out of 10, based on 21 reviews in the last 2 years. Over all time Belong Morris Feinmann has 58 reviews.

Overall Experience

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Review from B H (Daughter of Resident) published on 29 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Belong Morris Feinmann is a lifesaver in that I can put my head down at night and be assured that my mum is safe. Both of my parents lived here, both struggling with Alzheimer's in different ways. The staff dealt with their challenges admirably, with kindness, respect and support. During the pandemic
Belong Morris Feinmann showed its true colours, keeping loved ones as safe and cared for as possible during very difficult times.

Reply from Carolyn Ball, General Manager at Belong Morris Feinmann

Thank you for taking the time to provide this lovely feedback. We are delighted to know that your parents were happy at Belong Morris Feinmann and that the dedication of our village team made a difference.


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Review from Eve V (Daughter of Resident) published on 14 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved from Cardiff to Belong Morris Feinmann as it was opening. She lived initially in a flat there. The moment she arrived everyone was so friendly. She loved nothing more than chatting with staff from receptionists to people who worked in the bistro. Mum loved attending all the wonderful activities
that Belong ran and went on outings.
Unfortunately, around 18 months ago my mum's health deteriorated and she moved into Palm. Mum was upset that she was losing her independence she needn't of worried. The staff are exceptional and looked after my mum with such dignity and friendship. I live in London and nothing was too much for the staff, they would video call me so I could speak with her when some weeks I couldn't get up. It's not only the staff in Palm but everyone from the wonderful management to the cleaners who show such loyalty to the residents. They sat with Mum holding her hand all night. You are all angels. Words can't describe the care that you gave. Thank you from the moment of my heart.

Reply from Carolyn Ball, General Manager at Belong Morris Feinmann

Thank you so much for taking the time to post this incredibly moving feedback. It was a privilege to support your mum and it is crucial to us that we make people's time with us as special and positive as possible. We are so happy that your mum enjoyed attending all of our activities and outings. It will mean a great deal to our village team to read your comments and I will ensure they are shared with everyone. Thank you for choosing Belong.


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Review from Nicola L (Daughter of Resident) published on 1 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am beginning to get over three very difficult years. I was looking after my 91-year-old mother, who lived on her own in her family house out of the Manchester area until she had a stroke.
I moved my mum in at the beginning of June 2022, and I can only say how beautiful she is cared for. Since the
stroke, she has been unable to stand or walk unaided. She has excellent medical attention when needed. Despite all her physical problems, she is always spotlessly clean and is fed well. She appears content.
The staff in her household are so attentive and caring. It is run and organised by efficient and understanding people. They always contact me if there is any change in her condition.
Since my mum has been there, I have had a huge weight lifted off me. At one stage, I was becoming tearful and depressed. That has now gone.
I can walk away after visiting Mum, knowing that she is well cared for and safe, and I am now able to relax and spend quality time with all my other family.

Reply from Carolyn Ball, General Manager at Belong Morris Feinmann

Thank you for taking the time to submit your review of Belong Morris Feinmann. We are so touched by your kind words, and we will aim to keep our services to such high standards. We are glad that your mum is content and happy with our services. Thank you for choosing Belong.


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Review from Mike E (Son of Resident) published on 16 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother spent a very happy 18 months at Belong Morris Feinmann before she recently passed away. During that time she received excellent care from the dedicated and compassionate staff. The staff were highly skilled in meeting all mum’s individual and specific day-to-day needs, in spite of her advancing
dementia and deteriorating condition. They looked after her with great kindness and dignity. The home’s outstanding professional and personable approach ensured a calm atmosphere, inspiring both trust and confidence. The well-being and contentment of each individual resident is always their highest priority. Overall, we would wholeheartedly recommend the Belong Morris Feinmann Village. In our opinion, this is the standard that other care homes should be aiming to aspire to. With much gratitude and a huge thank you to the Manager and all the Staff at Belong for the love, care, and attention given to our beloved mum.

Reply from Carolyn Ball, General Manager at Belong Morris Feinmann

Thank you so much for taking the time to post this incredibly moving feedback. It was a privilege to support your mum and we are delighted that you believed the care was excellent from the dedicated and compassionate team. It will mean a great deal to our village teams to read your comments and I will ensure they are shared with everyone. Thanks again.


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Review from Rosaleen R (Daughter of Resident) published on 19 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

To all of the staff at Belong, especially on Olive and Myrtle, and all of the medical team, who cared for our mum so lovingly and professionally during her time spent with you, and who supported us as a family with such affection and understanding. We would like to thank you all from the bottom of our
hearts for that love and care you gave to our mum, whilst she was with you, albeit we know she was a cheeky little lady at times, as frail as she was, you took her into your hearts, as I'm sure she did with each of you. When she sadly lost her battle in the early hours in January, she couldn't have been in better care with the staff on duty, and the love and kindness you showed to us as her family will never be forgotten, you are truly amazing people and we will never forget the compassionate commitment, care and time you have for the people you care for, and for which we will always be eternally grateful for. God bless you all.

Reply from Carolyn Ball, General Manager at Belong Morris Feinmann

Thank you so much for taking the time to post this incredibly moving feedback. It was a privilege to support your mum and it is crucial to us that we make people’s time with us as special and positive as possible. We are delighted that you found our team kind and caring to mum and your family. It will mean a great deal to our village teams to read your comments and I will ensure they are shared with everyone. Thanks again.


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Review from R M (Daughter of Resident) published on 7 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at the Belong Morris Feinmann Home provided outstanding care to my mother in her final weeks. The Nursing team were exceptional in managing her symptoms and ensuring she was as comfortable as possible. The kindness shown by every member of the care team was beyond our expectations - it
felt like being amongst family. I shall be forever grateful.

Reply from Carolyn Ball, General Manager at Belong Morris Feinmann

Please accept our condolences; it was a privilege to care for your mother and we are pleased to know she was happy during her time here. Thank you very much for taking the time to provide this feedback. It means a great deal to the team and we are so pleased to hear you are happy with the outstanding care that we gave to your mother in her final weeks.


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Review from David (Son of Resident) published on 8 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident for just over 2 years. She had dementia and various other health care needs. The staff were superb in every way. Kind, caring and compassionate. I can highly recommend the care home. Mum's every need was attended to. I was always made very welcome, and the staff always listened
very carefully to our requests. Mum passed away very peacefully in the care home. The staff were highly respectful of our religious and cultural needs.

Reply from Carolyn Ball, General Manager at Belong Morris Feinmann

Please accept our condolences; it was a privilege to care for your mum and we are pleased to know she was happy during her time here. We are pleased you found our team made you feel welcome. Thank you for taking the time to submit your review and we will ensure your kind words are shared with the team at the village.


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Review from Norma M (Daughter of Resident) published on 12 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wanting to thank the amazing team for their wonderful dedication after my mother broke her hip. Would highly recommend anyone that has relatives to come to the Belong Morris Feinmann Home. My mother was 102 at the time and just celebrated her 103rd birthday and is now back home in her own flat.

Reply from Carolyn Ball, General Manager at Belong Morris Feinmann

Thank you for taking the time to submit such wonderful feedback. We aim to maintain high standards at Belong Morris Feinmann; we are so delighted to hear this has been your experience and I will make sure your kind words are passed to the village team.


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Review from Ruth W (Daughter of Resident) published on 12 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express enough how wonderful the whole team in every department here at Belong Morris Feinmann have been. My beloved Dad received the highest level of care and in the hardest year, when we couldn’t be there, I know that he was being treated with love too. The activities and entertainment provided
are simply fantastic and keep the residents engaged.
Nothing was ever too much trouble. Would highly recommend. Thank you for everything Belong Morris Feinmann, you are truly all superstars.

Reply from Carolyn Ball, General Manager at Belong Morris Feinmann

Thank you so much for taking the time to review us and for your comments about the care your father received. Our aim is not just to provide a high standard of care for our residents but also to try and meet the expectations of their loved ones. Once again thank you for your positive comments which I will share with our team.


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Review from Julie P (Daughter of Resident) published on 4 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Belong are a warm and friendly family of caring people who are genuinely concerned for the wellbeing of their residents. At this difficult time they are using imaginative ways to bring interest and activity into their residents’ lives while the usual hustle and bustle of visitors and outings etc can’t
happen. Normally an excellent range of events take place.

Reply from Carolyn Ball, General Manager at Belong Morris Feinmann

Thank you so much for taking the time to review our service; we are so pleased that you have had such a positive experience especially at this time. We really appreciate your support. I will share your comments with my team. Thank you for choosing Belong Morris Feinmann.


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Review from Mandy R (Daughter of Resident) published on 3 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has received exemplary care since her arrival there. The staff are kind, patient and attentive and look after my Mum's needs beautifully. The atmosphere on the household is positive and friendly and the continuity of care means that the staff and residents are like a big family.

Reply from Carolyn Ball, General Manager at Belong Morris Feinmann

It is a pleasure to look after your mum and thank you so much for your kind comments, especially at this time. We really appreciate your support.


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Review from P R (Son of Resident) published on 3 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We feel so very fortunate to have seen at first hand the love and care for our families parents. Even in these most difficult times when it has proved impossible to visit we feel that the care staff are treating our family as if they were their own. The highest compliment we could give. Thank you all
at Belong Morris Feinmann.

Reply from Carolyn Ball, General Manager at Belong Morris Feinmann

The team at Belong Morris Feinmann would like to thank you so much for taking the time to send in this review. We really appreciate your comments and are so pleased that we were able to make a positive difference, especially at this difficult time.


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Review from Gail (Niece of Resident) published on 3 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Through these last months of the pandemic, I can't fault the excellent care and consideration given to my aunt and to myself and the family in the efforts made to help us visit (where possible) and keep in touch in the most difficult circumstances. Credit must go to all areas. I have enormous gratitude
and admiration for the wonderful way you have all coped and kept your residents safe.

Reply from Carolyn Ball, General Manager at Belong Morris Feinmann

Thank you for your extremely kind words. The village at Belong Morris Feinmann appreciate the trust you place in us as a team. We make every effort to meet the needs of our wonderful residents. It is a privilege to care for each and every one of them. I will pass on your sentiments to the whole team.


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Review from A E (Daughter of Resident) published on 9 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a very lengthy, and at times upsetting, search for a suitable care home, we found Belong Morris Feinmann to be a haven of warmth, care and dignity for our precious mum.
It is a beautiful place, staffed by extraordinarily kind, considerate and skilled carers. They have gone to great lengths to
get to know our mum, to make her smile, to reassure the family and to keep up their very high standards of hygiene, food and activities to create a calm, yet stimulating environment, despite the protracted lockdown. We are confident our wonderful mum is receiving the best care available.

Reply from Carolyn Ball, General Manager at Belong Morris Feinmann

Thank you so much for taking the time to review our service; we are so pleased that you and your mother have had such a positive experience. I will share your lovely comments with my team. Thank you for choosing Belong Morris Feinmann.


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Review from Abigail C (Daughter of Resident) published on 4 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In the time my father lived there he was very happy and enjoyed an excellent quality of life. He relished the amazing range of activities and the care he received was outstanding. The staff were superb at meeting his complex needs and always showed love, compassion and preserved his dignity. The facilities
are superbly run by a very dedicated and professional staff in an exceptionally warm, friendly and caring atmosphere. We were always well informed and the communications were excellent. We would not hesitate to recommend this wonderful home which is at the heart of the local community.

Reply from Carolyn Ball, General Manager at Belong Morris Feinmann

Thank you for the wonderful review. It was a pleasure to look after your father and thank you so much for your kind comments, especially at this time. We really appreciate your support.


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Review from Sandy T (Son of Resident) published on 28 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came to live at Belong Morris Feinmann in March 2018 and was very happy there. I and my siblings were also really pleased with every aspect of the home - the layout and atmosphere, all the staff there, the activities laid on for the residents. The care and consideration that my father received
was first class, and I would definitely recommend the home to others. Dad was very well cared for, and he was really happy there, so we are grateful that we found the Belong Morris Feinmann Home. Thank you so much.

Reply from Carolyn Ball, General Manager at Belong Morris Feinmann

Thank you for your lovely comments. The team, work very hard, they will be delighted with your lovely review.


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Review from Theo T (Son of Resident) published on 27 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was there for the last 2 and a half years of his life. The care was superb. The staff were superb. I could not be happier with the care he received. He was also stimulated with all the activities and all the great talks with the lively, enthusiastic, interesting and highly professional staff.
You could not ask for more. Excellent.

Reply from Carolyn Ball, General Manager at Belong Morris Feinmann

Thank you for taking the time to submit your review of Belong Morris Feinmann. We are so touched by your kind words and will make sure your comments are shared with the village team.


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Review from Jill H (Daughter of Resident) published on 30 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came into the home when I could no longer cope with his dementia at home. From the minute I first visited the home I was made so welcome, as were my husband and my father. Unfortunately due to my father's rapid deterioration from dementia and heart failure he only lived for seven weeks. During
that time my dad was treated with extreme dignity and kindness. Nothing was too much trouble and his carers always made time for me when I rang and helped with facetime when I was unable to visit with Covid restrictions. The living accommodation was spotless and my dad always looked immaculate. The Managers and their wonderful team of carers and very welcoming reception staff are doing an amazing job. I wouldn't hesitate to recommend this home to anyone.

Reply from Carolyn Ball, General Manager at Belong Morris Feinmann

Thank you so much for taking the time to post this incredibly moving feedback. It was a privilege to support your father, and it is crucial to us that we make people’s time with us as special and as positive as possible. It will mean a great deal to our village teams to read your comments and I will ensure they are shared with everyone. Thanks again.


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Review from J M (Daughter of Resident) published on 13 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved in 2017. We liked the layout of the households with a small but comfortable communal area and access to outside space.
Mum received excellent care throughout. She struggled with dementia but was always involved in the many activities arranged. She particularly enjoyed coffee mornings, exercises
and sessions with music of her era.
Things changed with Covid19. We were so impressed with how the situation was managed. We received regular communication and nothing was more important than the safety and welfare of residents.
We can never thank the team enough for all they did for mum. When we knew she would not pull through Mum was never left alone. They also facilitated video calls so that we could see her and could not have done any more to show her love and consideration. We will always be deeply indebted for this, particularly as social distancing prevented us from being with her.
Relationships with everyone were excellent. Mum always received personal care and attention. Thank you.

Reply from Carolyn Ball, General Manager at Belong Morris Feinmann

Thank you so much for this moving feedback. It was a privilege to support your Mum and it means the world to us to have been able to make a difference in her last days. She is much missed. We look forward to welcoming you back as soon as it is safe to do so as you are very much part of the Belong family.


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Review from Jonathan (Son of Resident) published on 7 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Morris Feinmann Home is an exceptional care home. The building and interior are of the highest quality and they are kept spotless at all times. The bedrooms and living area are very comfortable and the units of circa 12 rooms create a very "homely" environment. Most importantly, the staff have a big
heart and genuinely care for the residents. My mother was a resident for just over two years and was treated with tremendous care, attention and dignity throughout. Myself and my sister made frequent visits and can attest to the care being consistently good to residents, including during difficult situations. Our expectations were high at the outset for this care home and my sister and I are of the firm view that Morris Feinmann not only met those expectations but outperformed. Manchester is lucky to have such a high-quality care home. My sister and I cannot recommend Morris Feinmann Home highly enough.

Reply from Carolyn Ball, General Manager at Belong Morris Feinmann

Thank you so much for taking the time to post this incredibly moving feedback. It was a privilege to support your mother and it is crucial to us that we make people's time with us as special and positive as possible. It will mean a great deal to our village teams to read your comments and I will ensure they are shared with everyone. Thank you for choosing Belong Morris Feinmann.


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Current Review Score: 9.9 (9.871)

Overview of Review Score

The Review Score of 9.9 (9.871) out of 10 for Belong Morris Feinmann is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.871 for Belong Morris Feinmann is calculated as follows: ( (221 Excellents x 5) + (24 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 249 Ratings = 4.871

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Belong Morris Feinmann is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Mar 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (16)

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Meet the Team (6)

Carolyn

Carolyn Ball

Job Title: General Manager

An experienced leader, Carolyn brings with her six years of Belong management expertise, including the last two years as front-of-house manager at the Didsbury Village, since its opening in 2017.


Notably, she was influential in the set-up of both Belong Morris Feinmann and Belong Warrington, including recruitment and subsequent training and mentoring of colleagues, drawing on her HR and administration knowledge which she has developed since joining Belong Macclesfield, back in 2008.


As a result, Carolyn has acquired strong expertise in dementia care provision and having worked at numerous Belong sites, has built close relationships with customers and colleagues across the northwest, enabling her to bring a wealth of competence to the general manager role.


Chloe

Chloe Wynne

Job Title: Support Manager

Chloe Wynn, who has been recognised regionally for her expertise in dementia care, has been appointed support manager with responsibility for managing the village’s specialist ‘household teams’, ensuring they provide the highest standards of nursing and dementia care 24-hours a day. Since starting her career with Belong in 2011, Chloe has been shortlisted twice at the prestigious Great North West Care Awards and has completed qualifications in leadership, health and social care to rise through the ranks from household assistant to lead senior support worker across the Belong's various village locations.


Rebecca

Rebecca Dixon

Job Title: Assistant Support Manager

Rebecca was promoted to Assistant Support Manager in June 2022. The promotion comes on the back of Rebecca’s sterling contribution as Lead Senior Support Worker.


As the village's assistant support manager, Rebecca is responsible for working alongside the support manager to oversee the household teams at the village, ensuring they are equipped with the required knowledge and experience to meet customer needs.


Alex

Alex Zidikovs

Job Title: Front of House Manager

Alex Zidikovs, who is fluent in four languages (Russian, Latvian and Polish in addition to English), brings a strong track record in hospitality, working for brands such as Bentley and Radisson. As part of the village management team, Alex leads the front-of-house teams at Belong Morris Feinmann including, Reception and Administration, Housekeeping and Laundry, Catering, Salon and Caretaker.


Karan

Karan Shingler

Job Title: Village Nurse Manager

Joined: 2019

Karan Shingler, village nurse manager at Belong Morris Feinmann, works tirelessly to care for customers and treats them and their families with the highest levels of compassion, sensitivity and respect.


In March 2019, Karan beat off competition from around the country to win the ‘Palliative Care/End of Life’ at the national finals of the Great British Care Awards. The judges said that Karan, of Hyde, Greater Manchester, deserved to win the award for her passion, professionalism and drive, particularly in helping her team achieve national ‘Six Steps’ accreditation for its end-of-life care strategy. She was also praised for her motivating and inspiring leadership style, constantly striving to improve standards of care for those on end-of-life pathways.


Angela

Angela Luckett

Job Title: Experience Coordinator

Angela brings a wealth of networking and business experience as well as passion, creativity and enthusiasm to her role, and is instrumental to the organisation of the village’s programme of events and activities. She is also responsible for running the Experience Days: a service that enables people to join in village activities on a ‘day’ basis, with support for those who need it. Angela's role also involves networking with key stakeholders in the village and organising fundraising events; she is a key member of the village team. Previously, she worked as a Personal Stylist at John Lewis, building a reputation amongst her client group. In addition to this, Angela ran her own vintage clothing shop in Cheadle, and an online business, supplying designer second-hand clothing.