Oakland House

290/292 Dickenson Road, Longsight, Manchester M13 0YL
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7.2 3 Reviews
  • Oakland House, Manchester

Care Provided by Oakland House

  • Primary Care Categories
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Schizophrenia
  • Other Care Provided
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Nichola Worts (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (38)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012

Funding & Fees Guide for Oakland House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Oakland House has limited onsite parking for visitors. Alternative on-street parking is available.


7.2

Oakland House has a Review Score of 7.2 (7.232) out of 10, based on 1 reviews in the last 2 years. Over all time Oakland House has 3 reviews.

Overall Experience

  • 2
  • 1
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Date Published

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Overall Experience  Overall Experience 4.0 out of 5

I am satisfied with my sister's care.
The staff are very caring and attentive and listen to my concerns.
The building is a bit institutional and there is limited outdoor space which is less than ideal.
The staff work hard to make the best they can of the building.
I feel my sister is well cared
for and safe.

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Overall Experience  Overall Experience 5.0 out of 5

I could not praise Oakland House nursing more, they have given my brother the best care that could be expected. Their care and kindness to both my brother and my family is second to none. The home is beautiful, clean and welcoming the staff are amazing very helpful.

Reply from Lisa-Marie hutchinson, Manager at Oakland House

Thank you for the positive feedback and taking the time to write a review. The team and myself find that your brother's care is important to us and your involvement with us.


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Overall Experience  Overall Experience 5.0 out of 5

Never judge a book by its cover comes to mind when talking about Oakland House nursing home. Our brother has been in the care of Oakland for the past 17mths, the treatment and care he has been given by the staff on the Willow Unit especially two staff who have gone above and beyond I can only rate as
excellent. Our brother has very complex care needs, he has been hospitalized twice with aspirational pneumonia and been given weeks to live, but under the care of the staff is still with us today.
The facilities of the home are good, his room is always immaculately clean matter no when we visit, the staff are extremely friendly and patient focus, the food must be good because he never refuses it or complains. The home is now under new management the manager, our dealings with her have given us great faith in her qualities and leadership. We would like to give massive thanks to all the staff for their support and care, giving us as a family great peace of mind.

Reply from Lisa-Marie hutchinson, Manager at Oakland House

Thank you for your kind words and the positive feedback received regarding the care of your brother. It is really important to me as a manager and to our team that your brother and yourself are central to his care. Oaklands will always be a home for him.


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Current Review Score: 7.2 (7.232)

Overview of Review Score

The Review Score of 7.2 (7.232) out of 10 for Oakland House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.100 for Oakland House is calculated as follows: ( (2 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 10 Ratings = 4.1

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.132 Points relating to the number of positive Reviews for Oakland House is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6. 1 Positive Reviews ÷ 7.6 = 0.132

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Sep 2021

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Oakland House

What types of Care is Oakland House registered for?

Older Person Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Oakland House provide?

Palliative Care, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Oakland House have?

There are 38 Single Rooms.

What are the Facilities & Services at Oakland House?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Oakland House to the centre of Manchester?

2.1 mile(s) as the crow flies, distance by road may be significantly further.