Polefield Nursing Home

77 Polefield Road, Blackley, Manchester M9 7EN
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7.9 6 Reviews
  • Polefield Nursing Home, Manchester
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Care Provided by Polefield Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 40 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Other Care Provided
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Richard Assrafally (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (8)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
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Polefield Nursing Home Reviews (6)

7.9

Polefield Nursing Home has a Review Score of 7.9 (7.943) out of 10, based on 1 reviews in the last 2 years. Over all time Polefield Nursing Home has 6 reviews.

Overall Experience

  • 3
  • 2
  • 1
  • 0
  • 0

Date Published

6
1
1
1
5

Review from Julie F (Sister of Resident) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been living here for the past 12 months. Since moving in, she has been well looked after, with some complex needs. The staff are brilliant with her. We visit every week at different times and different days, the staff work immensely hard and all staff make you feel welcome when you are
visiting.

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Review from Sarah T (Daughter of Resident) published on 23 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Polefield Nursing Home is a family-oriented run care home. The carers are very caring and the manger will always go above and beyond to make sure needs are met. Staff at Polefield are always visible and available. They all seem very caring. I’ve not been able to visit recently due to COVID but I have
been able to see my mum using the iPad. Thank you Polefield for all you do, keep it up.

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Review from Marie N (Friend of Resident) published on 27 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My friend is a resident of the care home and has been for around 10months, I know she is a very demanding lady and very fussy but I have to say that the staff do try their best to do what they can for her even though she can be very demanding at times.
I see most of the staff as very nice and the management
are great and try to help in every kind of way, even though I know my friend can be very challenging at times. The home also looked after her husband who had Parkinson’s who has now sadly passed away and as far as I know, they looked after him very well. The only negative thing I could say about the home is that they could do with more activities for the residents as I know they would benefit from this but the most thing I have noticed about my friend is that she always looks clean and well dressed, so thank you to all the staff for doing a good job.

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Review from Sukhpal P (Son of Resident) published on 25 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My parents have been there for over 12 months now and my mum does not want to move. My mum is helped with her visits to hospital and my dad now has not been to hospital for a long time due to better care in the home. Generally, it is difficult to look after elderly people with so many different problems
so no care home will be perfect. My mum has made friends in the home and is always encouraged to interact in the dining area. X-mas party is fun for them and staff are very helpful with any queries. With the number of residents, it is doing a good job.

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Review from Julie H (Respite Resident) published on 28 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie has just spent 3 weeks in the home and can’t sing there praises enough especially one member of staff who went above and beyond in finding a chemist that had her cancer drug in stock and driving to pick it up personally and another who she says treated her more like family than a patient.
A fantastic service that I would highly recommend to anyone. Well done and thank you to you all.

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Review from Jasmine (Granddaughter of Resident) published on 18 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff ensure the home and patients are clean. Dignity is maintained at all times. Staff are friendly, welcoming, supportive, professional, caring and compassionate. They cared for my Gran at the end of her life. The carpets may have a few old stains on them but it's a lived in home which is hoovered
a lot. I never noticed any fluff on the carpets. The manager said they are having a refurb in 2016. The residents all seem very happy. It's a mixed gender home and the residents even have a pet cat called Mr Polefield and a dog called Poppy. I was nervous about my Gran going into a home but I had nothing to be worried about. The home was more caring than I could of imagined. They truly look after the residents as if they were their own family. One resident told me she had lived there for 20 years. The only downside that I say is it's a steep uphill walk from Rochdale road but that can not be helped. Collectively our whole family was really happy with the care my Gran got here.

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Current Review Score: 7.9 (7.943)

Overview of Review Score

The Review Score of 7.9 (7.943) out of 10 for Polefield Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.818 for Polefield Nursing Home is calculated as follows: ( (9 Excellents x 5) + (2 Goods x 4) ) ÷ 11 Ratings = 4.818

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.125 Points relating to the number of positive Reviews for Polefield Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 1 Positive Reviews ÷ 8 = 0.125

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Polefield Nursing Home

What types of Care is Polefield Nursing Home registered for?

Older Person Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Polefield Nursing Home provide?

Day Care, Physiotherapy, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Polefield Nursing Home have?

There are 24 Single Rooms and 8 Couples/Companion Rooms.

What are the Facilities & Services at Polefield Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Polefield Nursing Home to the centre of Manchester?

3.5 mile(s) as the crow flies, distance by road may be significantly further.