Ringway Mews Care Home

5 Stancliffe Road, Sharston, Wythenshawe, Manchester M22 4RY
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8.9 84 Reviews
  • Ringway Mews Care Home, Manchester
Ringway Mews Care Home is situated in the peaceful residential community of Sharston in Wythenshawe.

Offering nursing and dementia care, the care home is friendly and welcoming with a host of places where residents can relax, practise hobbies, socialise and dine. Popular features are the hair salon, landscaped garden, library service, conservatory and hobby room.

All care needs are covered by the professional care team, who spend time getting to know residents so that they can deliver care that ensures they feel valued and respected, always taking into account personal preference.

Meal times are taken care by the talented catering team. Understanding the nutritional needs of older people, they create a varied array of meals that are as nutritious as they are enjoyable. The wide range of popular dining areas provide a welcoming space to enjoy meals with fellow residents, or family and friends and the patio and garden areas are also firm favourites with residents and their loved ones to enjoy a spot of al fresco dining in the warmer months.

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Care Provided by Ringway Mews Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 150 Service Users
  • Privately Owned

Good to Know

  • Person in charge
  • Heather Pickup (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (150)
    • Single Rooms with ensuite Wet Room (100)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ringway Mews Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,500
    • Self-Funded Residential Dementia Care £1,300 – £1,500
    • Self-Funded Nursing Care £1,300 – £1,500
    • Self-Funded Nursing Dementia Care £1,300 – £1,500
  • (these prices are only a guideline, please contact Ringway Mews Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Ringway Mews Care Home Reviews (84)

Total of 84, showing 21-40
8.9

Ringway Mews Care Home has a Review Score of 8.9 (8.901) out of 10, based on 13 reviews in the last 2 years. Over all time Ringway Mews Care Home has 84 reviews.

Overall Experience

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Review from Louise B (Daughter of Resident) published on 25 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum moved here after her old home closed down. I have been really pleased with how well she has settled. The staff are all friendly and seem genuinely caring. Always very well-staffed.
The home itself is a little tired looking and could do with some general maintenance.
Overall, I feel my mum
is safe and well looked after here.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Ringway Mews Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We really appreciate your positive comments on how your mother has settled into our home and on our amazing staff. Our residents’ wellbeing and happiness is at the fore of all we do, and it is wonderful to see this validated in your comments on how you feel your mother is safe and well looked after. We have taken on board your point about general maintenance and the home’s appearance. Please do not hesitate to liaise with the Home Manager who operates an open-door policy and is passionate about the service she provides


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Review from Sara T (Daughter of Resident) published on 24 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff at Ringway Mews enough for the care that is given to my mother. She is treated with care and respect at all times, is always well dressed and clean and any challenging times are handled with compassion. Both my father and I are always greeted by kind and smiling faces and are
made to feel very welcome.

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Review from Vivienne P (Daughter of Resident) published on 20 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing this review to thank all the wonderful staff in Anson House. My dear mum was a resident for 15 months prior to her death on 15.1.2023. She could not have received better care anywhere. The staff are compassionate and caring. Nothing is too much trouble. She was treated with the greatest
kindness and respect until her final day. I will never forget them.

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Review from Dominic C (Son of Resident) published on 10 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm so glad that my mum chose to live at Ringway Mews when she found it hard living by herself, she is treated with dignity, care and respect by all members of the staff.
In the year she has lived there, her confidence as grown and she calls Ringway Mews her home. She has privacy, but also if the mood
takes her there is also someone to chat with whether staff or another resident.
If you're worried about a relative coming to stay for a while or to live here, please don't. It's an awesome place!

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Review from M J (Daughter of Resident) published on 18 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank you enough for all the wonderful care you have given my mum over the past few years until the end of her life. She was very happy living at Ringway. Thank you all.

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Review from L B (Daughter of Resident) published on 22 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are attentive and are kind and caring to our dad. His communication is limited and his mobility is very poor so he is unable to engage in any facilities. Now after covid things are getting more normal again and we would like to take dad outside in the fresh air. He hasn't been outside
for over two years.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ringway Mews Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We very much appreciate your kind words about the team at Ringway Mews. I will ensure this is passed on to them. We understand the restrictions during the pandemic have been difficult for the loved ones of the people in our care, and we are all so pleased these restrictions have been reduced. We will be happy to support your father and you to get back out into the community to enjoy the fresh air.


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Review from Geoff T (Brother of Resident) published on 15 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is receiving excellent care. He is well nourished, always clean and although his dementia is advanced he is included in the life of the unit and always treated with dignity and respect. Medical care is excellent. He has improved physically while being here. The staff obviously like him and
take the trouble to interact with him. Very good value for money. Strongly recommend.

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Review from A A (Daughter of Resident) published on 15 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find this home very caring not just for the residents but their families and they are very understanding. All the staff are friendly and very very caring. They have a lot of activities and try and include all the residents. My mother isn't the easiest to deal with and she can show very aggressive
behaviour at times, but they always find a way to distract her.

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Review from Stella M (Daughter of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff on the Shackleton Unit are amazing with my mum, so caring and lovely to her. I couldn't thank them all enough. When I ring in, as well, they are so kind and accommodating regarding visits which have meant such a lot to me. Thank you for your hard work and kindness.

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Review from P K (Son of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are kind and caring, and my dad is well-fed and looked after.

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Review from Philip D (Son-in-law of Resident) published on 28 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not speak any higher of Ringway Mews. If you don't believe in angels, they are all in Wellington House. Excellent in every way.

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Review from S E (Daughter of Resident) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always find the staff helpful. The last few visits, the room has been dirty, but I understand there's a staff shortage. Overall, I am happy with my mum's care. I feel that she is safe and well looked after.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Ringway Mews Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. At Ringway Mews Care Home, we aim to always provide the highest standard of care. We apologise you found your relative’s bedroom dirty on occasion; we seek to maintain a high levels of cleanliness, and this aspect of our service will be monitored to ensure compliance. There are occasions when we do require the use of agency staff, but we endeavour to keep this to a minimum. We have a robust recruitment program in place, which helps us maintain safe staffing levels across the home.


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Review from Gerrard B (Husband of Resident) published on 24 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I find the overall standard satisfactory.

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Review from Ann H (Wife of Resident) published on 24 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find all the care staff very friendly and helpful. I am also pleased to see that activities seem to have been reinstated. A great effort was made for the Platinum Jubilee and residents seem to enjoy it.

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Review from Ken S (Son of Resident) published on 24 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is so kind and caring and friendly I am glad I chose Ringway Mews for my mum to spend the last years of her life. God bless you all.

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Review from Linda S (Daughter of Resident) published on 17 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lancaster House have been taking excellent care of my mum for 14 months now, all the staff are friendly and helpful and Mum is so happy there. She is always clean and tidy and is given plenty of food and drinks! It gives me great peace of mind to know she is being cared for.

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Review from Yasmine M (Father of Resident) published on 15 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I loved my father being at Ringway Mews Care Home.
It’s the best care home in the world.
I would 100% recommend this place for any person.
I loved my dad's carer she was wonderful and my father loved her like a daughter.
We will miss her and all the staff immensely.
Love you all.

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Review from C R (Niece of Resident) published on 24 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been resident here for a couple of months now, the staff are absolutely amazing with her and us. She is so well looked after and treated with lots of kindness and respect. The staff are always so cheerful and helpful and nothing is too much trouble. There are so many personal touches and
even though my aunt is bedbound she is still included, such as putting paper poppies on all the resident's doors for remembrance month, such a nice touch. It is comforting to know that she is so well looked after by caring people.

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Review from Joyce M (Daughter of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been very impressed with Ringway Mews (Lancaster House) as the staff have kept me informed about my mum's health and wellbeing. Throughout COVID they have sent me photo's and videos of my mum. I have done window visits and hub visits when allowed and my mum always looked clean and well-groomed.
All the staff have been friendly and make me feel comfortable. Would certainly recommend this home.

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Review from Gaynor D (Niece of Resident) published on 13 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is a resident in Lancaster House. It’s been hard with the pandemic but the staff have encouraged face time and safe window visits.
Aunty is so well looked after with the support of the fantastic staff.
It’s great to be having visits in the newly erected pod.
Fabulous care home and staff.

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Current Review Score: 8.9 (8.901)

Overview of Review Score

The Review Score of 8.9 (8.901) out of 10 for Ringway Mews Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.534 for Ringway Mews Care Home is calculated as follows: ( (92 Excellents x 5) + (43 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 148 Ratings = 4.534

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.367 Points relating to the number of positive Reviews for Ringway Mews Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 150 registered maximum number of service users is 30. 11 Positive Reviews ÷ 30 = 0.367

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (2)

Heather

Heather Pickup

Job Title: Home Manager

I have been here at Ringway Mews for close to 12 years, supporting many residents over this time.


I have a lovely daughter who has a fierce love for life.
I enjoy travelling the world with my nearest and dearest.


Heather joined Ringway Mews as Home Manager because she shares Springcare’s vision of aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home


Sally

Sally Toms

Job Title: Care Manager

Joined: 2018

I'm a Mum to a little boy, who I love trying new things alongside.


I've worked in Ringway Mews for nearly 6 years now, originally starting as a care assistant, working my way through to nursing assistant then to Care Manager for Ringway Mews.


I work here because I love being able to provide the support and care any resident needs and also learning on the job all the time, I love being the relationship maintainer between families and us at Ringway as every family has a different experience with the social care system and I enjoy being able to discuss and support.