Ringway Mews Care Home

5 Stancliffe Road, Sharston, Wythenshawe, Manchester M22 4RY
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8.9 84 Reviews
  • Ringway Mews Care Home, Manchester
Ringway Mews Care Home is situated in the peaceful residential community of Sharston in Wythenshawe.

Offering nursing and dementia care, the care home is friendly and welcoming with a host of places where residents can relax, practise hobbies, socialise and dine. Popular features are the hair salon, landscaped garden, library service, conservatory and hobby room.

All care needs are covered by the professional care team, who spend time getting to know residents so that they can deliver care that ensures they feel valued and respected, always taking into account personal preference.

Meal times are taken care by the talented catering team. Understanding the nutritional needs of older people, they create a varied array of meals that are as nutritious as they are enjoyable. The wide range of popular dining areas provide a welcoming space to enjoy meals with fellow residents, or family and friends and the patio and garden areas are also firm favourites with residents and their loved ones to enjoy a spot of al fresco dining in the warmer months.

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Care Provided by Ringway Mews Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 150 Service Users
  • Privately Owned

Good to Know

  • Person in charge
  • Heather Pickup (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (150)
    • Single Rooms with ensuite Wet Room (100)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ringway Mews Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,500
    • Self-Funded Residential Dementia Care £1,300 – £1,500
    • Self-Funded Nursing Care £1,300 – £1,500
    • Self-Funded Nursing Dementia Care £1,300 – £1,500
  • (these prices are only a guideline, please contact Ringway Mews Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Ringway Mews Care Home Reviews (84)

Total of 84, showing 41-60
8.9

Ringway Mews Care Home has a Review Score of 8.9 (8.901) out of 10, based on 13 reviews in the last 2 years. Over all time Ringway Mews Care Home has 84 reviews.

Overall Experience

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  • 24
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Date Published

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Review from Sian L (Daughter of Resident) published on 30 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Ringway Mews is not a new fancy care home but more importantly, my dad is extremely well looked after. The staff are so lovely and caring and that gives my mum and siblings a real peace of mind. Thank you Ringway Mews and staff at Halifax House.

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Review from Katy L (Daughter of Resident) published on 22 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Ringway Mews since May 2020. I cannot fault the care home. The staff have always kept me updated with how mum is doing, my mum has been in Ringway Mews since the pandemic, but they always facilitated safe window visits when possible. And also arranged face to face video calls. The
staff are always friendly and helpful. We are now able to have safe pod visits so I get to sit with mum which is great.

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Review from Susan S (Daughter of Resident) published on 20 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very helpful, always on hand to answer any question.
Treat my mum with dignity and respect, always clean, food good.
Have been fantastic during this lockdown.

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Review from Mandy Q (Daughter of Resident) published on 14 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident at Ringway Mews since January. Mum's weight was a concern back in January, but with the right diet and support required mum has gain 2 stone in weight. Mum is happy, comfortable and content. The whole team are amazing and at such a difficult time, they have helped mum and
us as a family. The carers are wonderful with mum and always.

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Review from Paul M (Friend of Resident) published on 13 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have currently been in contact with Ringway Mews Care Home and would like to praise all of the staff for their hard work and dedication throughout this pandemic. Well done to you all. I hope you all enjoy a much needed rest after this pandemic.

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Review from Emma V (Granddaughter of Resident) published on 1 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

So I understand during these times with Covid it is hard and I completely understand that, but I have had no contact with my nana whatsoever. I have made appointments and time to do video calls that haven't gone ahead. Then when I have messaged they have set a different day and time and yet no video
call. It was my nan's birthday on the 28th January. They didn't even let any of our family see my nan through a window. It's not good for her welfare and we don't know how she is doing.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Ringway Mews Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. At Ringway Mews Care Home, we always try our best to provide the highest standard of care and treatment. We fully appreciate during these difficult times the importance of families keeping in touch with their loved ones and I am sorry you feel the staff on this occasion were unable to meet your Grandmother’s social wellbeing needs by facilitating a video call with you. I hope you will accept my apology. If you would like to contact the Home Manager, she will arrange a weekly video call at a time that suits you.


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Review from Ryan L (Relative of Resident) published on 12 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a relative of a resident on Lancaster House, I would just like to thank the new nursing assistant for constantly keeping me up to date and informed of any changes with my relative, from a positive side, from weight gain to getting up to go to the lounge. I also appreciate her accessibility with video
calling as I am aware some people are reluctant. My relative has gained 9lbs in just under 2 months, drinking a lot better since using something called a hydro bottle, something I personally had not heard about before. I have received pictures of my relative and also videos which I will treasure I would like her to know her work does not go unnoticed. Due to currently being required somewhere else, window visits will have to do for now. But thank you so much! Ringway Mews should be proud of you and your work.

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Review from Pauline B (Daughter of Resident) published on 6 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been well looked after and enjoyed her stay. She smiles when she sees the staff, that tells me she is very happy. The downside is the food!

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Ringway Mews Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are delighted your Mother enjoyed her stay with us. We know our staff team are a credit to our home so it is wonderful to receive such a positive comment. We are so sorry the food was not satisfactory however, we would really appreciate personal contact with the home so that we can review the issues in order to make any improvements.


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Review from Sheila C (Daughter of Resident) published on 4 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has had superb care before and during Covid. I can not fault the commitment and service all the staff provide. We could visit after work which made it so much easier to see mum before lockdown. I have every faith that mum is safe and secure in these difficult times.

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Review from Helen F (Daughter of Resident) published on 3 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff on my mum's unit are amazing at every level. They are all extremely caring and really do care for the residents like family. If it wasn't for their dedication during these horrendous covid times, we would all be out of our minds with worry. We can't thank them enough.

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Review from Sue R (Daughter of Resident) published on 30 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in your care for 15-months. She's had covid and recovered thanks to your amazing care. I'm extremely happy with all aspects of Ringway Mews, and especially the staff, can't fault them.

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Review from S G (Wife of Resident) published on 30 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Based on my last visit in February 2020, due to my hospital time and lockdown, My sons have kept in touch by phone and let me know how my husband is, but haven't been able to visit him due to the lockdown.

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Review from Paul (Nephew of Resident) published on 28 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have recently come in to contact with Ringway Mews, Lancaster House. I was helped by a staff member. There was one thing that caught me about this young lady, her helpfulness, her ability to put my mind at rest. There was one thing that stood out to me 'if there is anything you would like to ask me,
please do, if I can help or answer I will do my best, nothing you ask me will ever be silly, if it’s on your mind’, this was refreshing and put my mind at ease. So thank you, Ringway Mews. I would recommend you massively. Keep going you are doing us all proud.

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Review from Christine H (Sister-in-law of Resident) published on 5 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law was a resident in Shackleton house for a few months and the staff were very helpful going above and beyond keeping me up to date with his health situation and completely putting my mind at ease when I phoned to check on him. I felt that he was being well looked after. On one of my
calls, the week before he was admitted to the hospital one of the staff took the telephone to him so that I could speak to him which was really appreciated.

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Review from Patricia H (Daughter of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was admitted to Ringway Mews Care Home a week after lockdown as an emergency as she had developed severe paranoia. Social services were brilliant and I cannot thank them enough. The staff have been really helpful in making sure I was able to keep some form of contact, by setting up video call sessions
with Mum. I have seen her through the glass a couple of times. She looks very well and praises the staff. She loves her baths. It is very hard not to see Mum, especially regarding the circumstances in which she was admitted, as she saw my brother and myself every day, but I am confident she is being well looked after and is safe. Thank you all the staff and management. I cannot comment on some issues as I have not actually been inside the home

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Review from Heather (Daughter of Resident) published on 4 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is a resident in the specialist dementia unit, after what has been a very difficult couple of months of not being able to see Mum, I would just like to acknowledge how the nursing staff have gone above and beyond to reassure me and even video called me just so I could take comfort in seeing Mum.
For this I am truly grateful, a special thanks goes to the nurse.

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Review from Lesley V (Daughter of Resident) published on 4 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was pleased the staff got my mum out of bed into the lounge as she had been stuck in a bed for 6 months (hospital and another care home). She is quite complex and does not know she has dementia and cannot walk. She thinks she is in the (Looney Bin) as she hears people shouting out bt she can be vocal
too. On the whole, I am quite satisfied with the home.

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Review from Darrell S (Son-in-law of Resident) published on 28 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother-in-law has been in Anson House since July 2018. Initially, it was great but in the last few months, we have noticed her staying in bed more and more. When we ask her why she's in bed she gives different reasons obviously, she has dementia so take everything with a pinch of salt but when you
ask the staff they are just as vacant in their answers. When she is up in the lounge my mother in law is usually sat alone and they may be 3 residents in the lounge. She is expressing how bored she is and uses that as a reason to stay in bed, which as a family, we are concerned about. There seems to be a staff crisis on the unit with only 2 staff on shift and a lot of agency workers who don't know the residents. A lot of the time when I visit there are no staff to be seen in the lounge area and residents are left alone.

Reply from Clare Sheehan, Careline Advisor at Ringway Mews Care Home

Thank you for your review, we value all feedback as this helps us to improve the service we offer. Despite staff always encouraging them to join in with our wellbeing activities, many residents living with dementia spend time in their rooms through their own personal choice and preference. We do have bespoke activity planners on all 5 communities so if an individual does not want to join in the group/individual activity on one particular community all residents can be assisted to visit other communities to join in their activities. There are occasions when we do require the use of agency staff, however, we endeavour to keep this to a minimum. We have a robust recruitment program in place, which helps us maintain safe staffing levels across the home.


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Review from D B (Niece of Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie has only been here for 3 days and we are very pleased we picked Ringway Mews Anson House.
The staff are lovely ad helpful and go out of their way to help us and my auntie.
The rooms are nice and clean.

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Review from L R (Godson of Resident) published on 10 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My godfather lived Ringway Mews for 2 years, the staff are fantastic. The care and love provided by everyone involved in my godfather's care was amazing.

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Current Review Score: 8.9 (8.901)

Overview of Review Score

The Review Score of 8.9 (8.901) out of 10 for Ringway Mews Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.534 for Ringway Mews Care Home is calculated as follows: ( (92 Excellents x 5) + (43 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 148 Ratings = 4.534

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.367 Points relating to the number of positive Reviews for Ringway Mews Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 150 registered maximum number of service users is 30. 11 Positive Reviews ÷ 30 = 0.367

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (2)

Heather

Heather Pickup

Job Title: Home Manager

I have been here at Ringway Mews for close to 12 years, supporting many residents over this time.


I have a lovely daughter who has a fierce love for life.
I enjoy travelling the world with my nearest and dearest.


Heather joined Ringway Mews as Home Manager because she shares Springcare’s vision of aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home


Sally

Sally Toms

Job Title: Care Manager

Joined: 2018

I'm a Mum to a little boy, who I love trying new things alongside.


I've worked in Ringway Mews for nearly 6 years now, originally starting as a care assistant, working my way through to nursing assistant then to Care Manager for Ringway Mews.


I work here because I love being able to provide the support and care any resident needs and also learning on the job all the time, I love being the relationship maintainer between families and us at Ringway as every family has a different experience with the social care system and I enjoy being able to discuss and support.