Chorlton Place Care Home

290 Wilbraham Road, Chorlton, Manchester M16 8LT
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9.3 60 Reviews
  • Chorlton Place Care Home, Manchester
Nestled within the peaceful residential area in Chorlton, near Manchester, Chorlton Place care home offers personalised residential and nursing care to older people.

With a popular hair salon, landscaped garden, and a minibus to use for resident trips out, the friendly and welcoming care home has something for everyone.

Led by the experienced and friendly home manager, the professional care team is on hand to help you or your loved one settle into life at the home and work hard to provide the highest quality care and support.

By getting to know each person, they encourage everyone to get involved with the Chorlton Place lifestyle. Whether it be participating in the creative wellbeing and activities programme or enjoying the quiet moments, residents are empowered to enjoy every day.

Community is a key part of life at Chorlton Place. The team focus on building strong relationships in the Chorlton neighbourhood by organising a range of events with local schools, charities and businesses in the area.

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Care Provided by Chorlton Place Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Huma Anwar (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Funding & Fees Guide for Chorlton Place Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Weekly Charges per Person
    • Self-Funded Residential Care from £850
    • Self-Funded Nursing Care from £1,100
    • RESPITE Self-Funded Residential Care from £935
    • RESPITE Self-Funded Nursing Care from £1,210
  • (these prices are only a guideline, please contact Chorlton Place Care Home to find out the exact price for your requirements)

Facilities

  • Minibus or other transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Chorlton Place Care Home Reviews (60)

Total of 60, showing 1-20
9.3

Chorlton Place Care Home has a Review Score of 9.3 (9.261) out of 10, based on 14 reviews in the last 2 years. Over all time Chorlton Place Care Home has 60 reviews.

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  • 14
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Review from Linda C (Daughter of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Charlton Place on 24th December 2024. She was on end of life care. The staff were welcoming, kind, caring and understanding from the start. Her room was bright and comfortable, which we enhanced with some of her own possessions. She wasn't eating but the staff still tried to
encourage small amounts of food and drink. They remained positive up to her passing on the 9th January 2025. I am so grateful to everyone at the home.

Reply from Clare Sheehan, Careline Advisor at Chorlton Place Care Home

We'd like to take a moment to thank you for leaving such a wonderful review of our home. we are pleased to hear you were very happy with the quality of care your mother received at Chorlton Place care home, kindness is at the heart of everything we do. Kind words like these are testament to the hard work of our colleagues. Thank you again for taking the time to leave such a positive review of our home at this difficult time, please accept our sincere condolences to you and your family.


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Review from J K (Daughter-in-law of Resident) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

My mother in law was left to die without dignity in great agitation, groaning, writhing in her bed crying out, all for her children to witness, including granddaughter and family friend. I found out that prior to her death, she has been in an agitated state for more than 2 weeks. After all her hard
earned money was spent on poor care, she died in the most undignified way, showing to me the staff here have no idea of end of life or even empathy.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Chorlton Place Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We apologise for the family's experience during the final days of your mother-in-law's life and that our expected standards fell short. At HC-One, our values are important, and we embrace being the kindest care provider. Providing a pain free and dignified death ensuring loved ones can spend precious time together without worry and distress is of the upmost importance. Concerns and complaints are dealt with effectively though our policies and procedures and we encourage people to approach the home manager to discuss any concerns they may have.


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Review from M M (Daughter of Resident) published on 1 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are lovely and look after my dad very well. He is happy here. He likes the food. He likes going in the garden for a smoke with two staff members in particular. They both look after him and know his needs, and notice how he is each day. All the staff are brilliant too.

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Review from Nichole B (Daughter of Resident) published on 14 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Chorlton Place is a fabulous care home. My mother lives like a queen in here - the staff are amazing and the care is second to none.

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Review from D B (Son of Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently moved into Chorlton Place Care Home and she is like a new women.
Before arriving, she had given up on life and had nothing to look forward too, is bed bound. Even having a conversation was difficult, she wouldn't eat or try to eat.
She is now eating although little and the
lovely carers hoist her out of bed so she can join what she calls 'the girls' for breakfast. She's had a shower and played Bingo.
The staff have booked her in with the hairdresser.
We have since had fantastic conversations with her and she is content.
Thank you to all the staff so far! We are looking forward to hearing what my mother joins in with next.

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Review from K M (Granddaughter of Resident) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Charlton Place have done a brilliant job of making sure that my nana is safe and comfortable. The staff are very friendly and helpful. It is clean and tidy.

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Review from C D (Daughter of Resident) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum, has been a resident at Chorlton Place Care Home for 7 weeks now and she absolutely loves it. She is so settled and happy. All of the carers and support team are amazing and really now understand my mum and what she needs. She is always neat and clean and fresh smelling and they really look after
her. We really couldn't be happier.

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Review from Michelle M (Daughter of Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a successful 2 and a half years of Mum living at Chorlton Place we sadly lost Mum, up until her final moment the staff went above and beyond to fulfil her needs. Mum was challenging at times but the staff never gave up with her, even at the end we were looked after as a family with nothing more
than pure dignity.

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Review from S H (Daughter of Resident) published on 18 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care. Good communication with relatives. Good knowledge of residents and care plans.
Would benefit from a fresh coat of paint and more activities.

Reply from Clare Sheehan, Careline Advisor at Chorlton Place Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for acknowledging the excellent care provided here at Chorlton Place. We are currently implementing a new maintenance scheme within HC-One whereby we will have a dedicated decorating team working across the area. Once fully implemented, we will be scheduling some refreshment works within the home. We do have a full-time well-being coordinator in the post and a schedule over seven days of activities ongoing within the home. A monthly newsletter is available which details completed activities or any upcoming events. We would be happy to meet with you during your next visit to showcase the schedule and discuss any activities you feel would be beneficial within the home. Please let us know if you would like to arrange a suitable time and date to meet to discuss further.


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Review from D P (Daughter of Resident) published on 23 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Chorlton Place an excellent nursing home. Management and staff are always polite and very supportive. They are all very committed to providing the best care for their residents. The staff always makes me feel very welcome when visiting my Mother.
Chorlton Place is very clean and well-maintained.
The
care and support my Mother receives is excellent, thanks to dedicated hard hard-working management and staff.

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Review from Layla B (Friend of Resident) published on 11 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend of 39 years moved into Chorlton Place due to not being able to look after herself independently.

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Review from D P (Friend of Resident) published on 13 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When visiting Chorlton Place, the staff are always happy to see you and so is the resident. We had a good chat but because my friend lived alone they find it difficult to just mix with other residents. My friend gets fed up easily because my friend is used to going out if and when they choose. Everybody
at the home does all they can to get my friend involved but my friend is an awkward so-and-so but he is too old to change.

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Review from Sheila H (Daughter-in-law of Resident) published on 1 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has settled at Chorlton Place. She enjoys her food here. The room is warm and comfortable. She enjoys the banter with the staff. She does complain to us there are not a lot of activities for her? She does enjoy listening to music here though.

Reply from Clare Sheehan, Careline Advisor at Chorlton Place Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you for sharing your experience with us; we are delighted your mother is enjoying her stay with us and we appreciate your kind words. At Chorlton Place, we offer one-to-one activities for people who prefer not to join group activities and activities are also planned and the planner displayed. Please do liaise with the Home Manager to arrange a mutually agreeable time to meet to discuss your mothers's preferences. We also arranged a resident/relative meeting where activities were discussed.


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Review from Beverley K (Daughter of Resident) published on 12 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Acceptable level of cleanliness of property, all the residents I have spoken to say they are unhappy here. Although they all say the food is nice.
I have seen new residents going from happy and friendly to low and tearful. The images are misleading, there is no flowers and smiley faces and there is
no minibus. There was a 2 day out of date menu last time I was there and a ‘timetable’ of ‘activities’. The main activities I have seen on a regular basis is an unqualified activity person handing out colouring sheets and jigsaws. The website is false advertising.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Chorlton Place Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. I am sorry to hear about your recent experience during your visit at Chorlton Place. We strive to create an environment where residents can relax, and visitors can enjoy their visit with their loved ones. We have a range of activities planned daily for the people who live at the home. Residents are encouraged to take part and choose their own activity if they wish. Our wellbeing coordinator is highly motivated and is aware of residents’ needs. He has completed some life history work to ensure he understands a person’s preferences and wishes, and we offer one-to-one activity for the people who prefer not to join group activities. Activities are planned and the activity planner is displayed. At HC One we have a nutritionally balanced menu, and this is displayed daily. I am sorry you found an old menu displayed on the day of your visit, I have discussed this with the head chef and the team to ensure this does not happen again. We share a minibus with our sister home, and we are currently planning trips which will enable people who live at home to take part. We would be happy to arrange a meeting at a mutually convenient time to discuss your concerns raised and would always encourage people to approach the Home Manager to discuss any concerns in the first instance so that these can be resolved.


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Review from S H (Son of Resident) published on 19 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been and it all looks okay and the staff are nice. The area looks okay and gardens are well looked after. Everything is clean. I wish someone would answer the phone so I can speak to my mother but maybe they are busy.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Chorlton Place Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We appreciate your kind words regarding the care your mother receives at Chorlton Place. We are very sorry you have experienced difficulties getting through to speak with your mum via telephone. This is something we are aware of and we are currently working to resolve this issue. Again, our apologies for the inconvenience.


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Review from Peter J (Son of Resident) published on 10 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father receives excellent care at Chorlton Place Care Home. All his needs are catered for and he tells me he feels safe and happy. Staff from the managers and admin staff are always available to discuss concerns.
I highly recommend Chorlton Place.

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Review from L M (Daughter of Resident) published on 23 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been very well looked after since arriving at Chorlton Place Care Home and her individual needs have been met. Thank you for caring for my mum like your own.

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Review from Danny D (Grandson of Resident) published on 6 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care by all the staff! Very satisfied all round.

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Review from Susan R (Sister of Resident) published on 6 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the team at Chorlton Place Care Home are very supportive of my brother. Everything is catered for and we as a family appreciate the contact we have with staff members during every visit with my brother.
I recommend Chorlton Place to family friends on a regular basis. We really appreciate the kindness
and caring approach at Chorlton Place.

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Review from C M (Resident) published on 9 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy here and I like the staff.

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Current Review Score: 9.3 (9.261)

Overview of Review Score

The Review Score of 9.3 (9.261) out of 10 for Chorlton Place Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.261 for Chorlton Place Care Home is calculated as follows: ( (110 Excellents x 5) + (23 Goods x 4) + (10 Satisfactorys x 3) + (9 Poors x 2) + (13 Very Poors x 1) ) ÷ 165 Ratings = 4.261

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Chorlton Place Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Mar 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Frequently Asked Questions about Chorlton Place Care Home

What types of Care is Chorlton Place Care Home registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Chorlton Place Care Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Chorlton Place Care Home have?

There are 48 Single Rooms.

What are the Facilities & Services at Chorlton Place Care Home?

Pet Friendly (or by arrangement), Minibus or other transport, Wheelchair Access, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Chorlton Place Care Home to the centre of Manchester?

2.3 mile(s) as the crow flies, distance by road may be significantly further.