Review from D C (Resident) published on 3 December 2020
Submitted via Postal Card • Report

Overall Experience

I have not been here very long, but the food is good. My room is clean. The staff are nice and friendly, always trying to help. No complaints at all.

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Review from R W (Resident) published on 3 December 2020
Submitted via Postal Card • Report

Overall Experience

An excellent place with everyone very cheerful and caring.

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Review from Zoe P (Granddaughter of Resident) published on 19 November 2020
Submitted via Website • Report

Overall Experience

My Granma now lives in this care home, Granma was taken in from hospital and looked after very well. The managers, and one in particular, have been a godsend. I have not seen my Granma for 35 years and I located her in hospital after a family member passing, this manager goes out of her way to help

me stay in contact with my Granma throughout Covid and also our 75 miles distance. Granma is happy and says the staff take good care of her and I am sure we would hear about it if anything were wrong. Thank you so much for all of your help in these awful times but make it easier for a family to stay connected, we even had a window visit one day which was lovely too. Amazing.

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Review from Marie N (Daughter of Resident) published on 16 November 2020
Submitted via Website • Report

Overall Experience

My mother was a resident in a nursing bed for a few years. Due to the lockdown, the family were not allowed in, only when my mam was dying, I was allowed in and my mam had three sons and two more daughters, also grandchildren, but they could not see my mam. The six months apart from my mam she had gone

downhill, lost weight and she was laid in such an uncomfortable position. Before the lockdown, she looked fine, lying straight in her bed, but when I was allowed in, she looked uncomfortable. I wasn't happy.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Chorlton Place Care Home

Thank you for your review; we value all feedback as this helps us to improve our service where required. May I extend my earnest condolences on the passing of your Mother, and also my thanks for taking the time to write this review at what must be a very difficult time. Unfortunately, due to the coronavirus pandemic, we were unable to facilitate visits to the home, as we were following Government guidelines. Sadly, there had been a marked change and deterioration in your Mother’s condition by the time you were able to see her, and this must have come as a shock to you. I would like to reassure you that you Mother received appropriate, kind care at all times and she was kept comfortable at the end of her life. Thank you again for bringing this to our attention; the wellbeing of our residents is of paramount importance to us at all times.

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Review from Katrina P (Daughter of Resident) published on 13 November 2020
Submitted via Website • Report

Overall Experience

My father has been here for over 12 months now and the care has been up and down it depends which staff are on duty. The care home definitely is understaffed and residents are left waiting to been seen to. Also, Communication has been horrendous at times. However, a new care manager has joined the team

and in just two weeks has turned this place around. She has gone out of her way to ensure communication is key and has kept me up to date every few days with his condition and even sent a photo of my dad so I could send to the rest of the family. She also arranged a window visit after a long 8 months, which I was very grateful for and put my mind at rest that he was well and being looked after. The small things matter and I now have faith that he is well and someone has his best interest at heart. Thank you to the Manager. My scores are based on the new Manager joining the team.

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Review from J H (Daughter of Resident) published on 10 November 2020
Submitted via Website • Report

Overall Experience

My mother at present is a resident in the care home. The staff are exceptional and go out of their way to help and keep you up to date with what is happening and in my case the progress that my mother is making. Nothing is a problem for them and whatever you ask they will do, one example being a window

visit due to present conditions. They are a great team and have a warm caring nature.

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Review from Evelyn W (Wife of Resident) published on 24 March 2020
Submitted via Postal Card • Report

Overall Experience

I believe that my husband is receiving excellent care from every aspect and that we (his family) are always welcomed by cheerful members of staff. The standards of this home are high. The food is better than hotel food.

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Review from David C (Son of Resident) published on 19 July 2019
Submitted via Postal Card • Report

Overall Experience

Mum was very happy at Chorlton Place as was all the family. The care and attention given to her was fantastic. All delivered with love and devotion. Any person who spends time here towards the end of their life is one of the lucky ones never forgotten.

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Review from Gareth S (Son-in-law of Resident) published on 14 June 2019
Submitted via Postal Card • Report

Overall Experience

Since my father-in-law has moved in, he has felt at home very quickly. They have got to know his needs, when he needs help and when he wants to be left alone. The family are also made to feel welcome at any time. Excellent care home.

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Review from Jonathan H (Son-in-law of Resident) published on 14 June 2019
Submitted via Postal Card • Report

Overall Experience

Good standard of care and assistance. Needs are met. Very pleasant staff who make a point of being familiar to personal needs. Generally good standard of hygiene, food and activities.

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Review from Sean F (Son of Resident) published on 5 April 2019
Submitted via Postal Card • Report

Overall Experience

Very satisfied with the level of care and support provided by the staff.

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Review from C S (Daughter of Resident) published on 29 March 2019
Submitted via Postal Card • Report

Overall Experience

Happy with care mum receives in general but mum has started to display signs of depression this month as she is bipolar and have some concerns if staff fully understand my mum's condition as they have not witnessed my mum's illness before.

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Review from C H (Son of Resident) published on 1 March 2019
Submitted via Postal Card • Report

Overall Experience

Personally, I have been quite happy with the support given to my mother and mum's body language seems to indicate that she is coping and adjusting well.

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Review from Sandra G (Cousin of Resident) published on 1 March 2019
Submitted via Postal Card • Report

Overall Experience

My aunt seems very happy and settled prior to previous places. There is always someone around when she comes out of her room. Cosy, little rooms, not enough wardrobe.
Very approachable and friendly staff, always willing to help. Clean environment and nice open space.
Choice of food could have a wider

range.
I can relax knowing that she is very well cared for. So I can have a couple of days break from visiting.
Very satisfied with the care and treatment she is receiving.

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Review from JLG (Granddaughter of Resident) published on 16 November 2018
Submitted via Website • Report

Overall Experience

Amazing staff, especially three ladies in particular, who have made my grandma's stay so much more comforting. They couldn't do enough for her, always making sure her make-up and hair are done. Very clean and tidy. The food has really improved since the new chef has arrived.

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Review from D G (Daughter of Resident) published on 23 October 2018
Submitted via Postal Card • Report

Overall Experience

My father recently got a place at this home, prior to arriving the Manager was very helpful and understanding. My father has been cared for with care, compassion and respect. Nothing is too much for the staff to do and they make it feel like it is his home. All the staff are friendly and have made time

to get to know him, his likes and dislikes. It

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Review from A G (Daughter of Resident) published on 16 October 2018
Submitted via Postal Card • Report

Overall Experience

Good, friendly staff who care. Food could be better. Gardens are lovely.

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Review from Gerard G (Son of Resident) published on 9 October 2018
Submitted via Postal Card • Report

Overall Experience

My mother has been here since April 18.
I have visited her 2-3 times per week.
The staff are very good and have a good relationship with the residents. The nursing staff are equally caring.
I cannot find any fault at all with Chorlton Place.

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Review from Kathy U (Niece of Resident) published on 5 October 2018
Submitted via Postal Card • Report

Overall Experience

My auntie came into Chorlton Place care home in April this year following a six-week stay in hospital for a severe chest infection. Her son and I are very satisfied with her care, we find all the staff are caring and professional. Everywhere is clean and tidy and the food is excellent. She seems very

happy here.

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Review from Loucil P (Daughter of Resident) published on 13 April 2018
Submitted via Postal Card • Report

Overall Experience

Very happy from daughter also resident very happy.

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Chorlton Place Care Home

Care Provided by Chorlton Place Care Home

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Funding & Fees Guide for Chorlton Place Care Home

Facilities