Chorlton Place Care Home

290 Wilbraham Road, Chorlton, Manchester M16 8LT
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9.3 60 Reviews
  • Chorlton Place Care Home, Manchester
Nestled within the peaceful residential area in Chorlton, near Manchester, Chorlton Place care home offers personalised residential and nursing care to older people.

With a popular hair salon, landscaped garden, and a minibus to use for resident trips out, the friendly and welcoming care home has something for everyone.

Led by the experienced and friendly home manager, the professional care team is on hand to help you or your loved one settle into life at the home and work hard to provide the highest quality care and support.

By getting to know each person, they encourage everyone to get involved with the Chorlton Place lifestyle. Whether it be participating in the creative wellbeing and activities programme or enjoying the quiet moments, residents are empowered to enjoy every day.

Community is a key part of life at Chorlton Place. The team focus on building strong relationships in the Chorlton neighbourhood by organising a range of events with local schools, charities and businesses in the area.

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Care Provided by Chorlton Place Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Huma Anwar (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Funding & Fees Guide for Chorlton Place Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Weekly Charges per Person
    • Self-Funded Residential Care from £850
    • Self-Funded Nursing Care from £1,100
    • RESPITE Self-Funded Residential Care from £935
    • RESPITE Self-Funded Nursing Care from £1,210
  • (these prices are only a guideline, please contact Chorlton Place Care Home to find out the exact price for your requirements)

Facilities

  • Minibus or other transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Chorlton Place Care Home Reviews (60)

Total of 60, showing 41-60
9.3

Chorlton Place Care Home has a Review Score of 9.3 (9.261) out of 10, based on 14 reviews in the last 2 years. Over all time Chorlton Place Care Home has 60 reviews.

Overall Experience

  • 43
  • 14
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Review from Michael B (Son of Resident) published on 6 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a great service they looked after my father with care and compassion to the end the staff were so friendly to me and my family.

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Review from David S (Son of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The resident is well cared for and staff are sympathetic to her needs. Surroundings are cheerful and in the main clean and fresh.

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Review from Maureen T (Friend of Resident) published on 22 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy that my friend is being taken care of very well. The staff and manager are very helpful and if anything concerns you, they act with response efficiently.

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Review from Maya T (Sister of Resident) published on 21 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff. Good cleaning standards. Everyone is approachable and willing to help when we approach them. Our resident relative says that he has a great experience being here. Thank you all for your hard work and commitment to residents. I only visit once a week and know that staff are busy.
If any improvement - more communication with residents.

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Review from Abdalla A (Son of Resident) published on 20 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely place, staff are nice and sweet, caring and patient and it is a clean place. Mum is always in a good way, happy, well dressed and clean.

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Review from Jo F (Daughter of Resident) published on 20 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been cared for by Charlton Place for approximately two years. She receives excellent care, physically. Staff laugh and joke with mum she enjoys the banter. Mum can be difficult and aggressive but this is well managed. Any issues have been dealt with promptly and effectively. I would like to
see more activities but maybe I just time my visits wrong.

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Review from J D (Daughter of Resident) published on 26 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent several years at Chorlton Place Care Home. The care was excellent and personalised in every way possible. Residents were encouraged to be active with the in house entertainment and activity days organised.
Dad sadly passed away in February 2017 but we are assured that he had the best
care at that time.
Thank you to all the staff for caring.

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Review from S J (Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been living at Chorlton Place Care Home for some time now and I am happy living here. I like the choices on the menu's provided.
Staff provide excellent care which is highly appreciated and I am thankful the standard of care is maintained.

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Review from S B (Daughter of Resident) published on 7 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

1. Staff members are always helpful.
2. All my Dad's needs are met with respect.
3. Dad is happy to be here.
4. Dad says he is happy.
5. Makes me happy, he is well cared for.
6. Dad is always clean and dressed.
7. Dad's bedding and room is always clean.
8. Dad is happy with his meals.

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Review from K M (Brother-in-law of Resident) published on 7 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is a very good nursing home. Staff are good and efficient. Staff are friendly and nursing home is clean. I have noticed and seen other residents look happy and comfortable. I am happy about my sister-in-law's care because whenever she is unwell staff and medical attention are available to look after
her. My sister-in-law's room and bedding is always clean, which is good for her health. Whenever I came to visit her staff would welcome me and offer drinks.

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Review from Jean K (Daughter of Resident) published on 27 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother came to live at Chorlton Place Care Home she has been relaxed here. Her clothes are always clean and fresh. The whole environment feels safe, secure, spacious and well kept and has a welcoming atmosphere. The meals provided are well-balanced and nourishing and the staff encouraged mum
to drink plenty of fluids. I have enjoyed having an occasional meal with Mum, in the airy dining room, which overlooks the wheelchair accessible gardens. But all this would count for naught without 'all' the staff. I cannot praise and thank them enough for their continuous responsiveness to Mum's needs. 'ALL' staff are truly patient, kind and caring, always supportive; ready to help and reassure in any situation. All staff certainly live up to their (CPCH) Policy of Dignity in Care.

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Review from Carol S (Daughter of Resident) published on 14 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention given is of a very high standard, staff are very pleasant and helpful. They make sure that all his needs are catered for and knowing that my dad is being well cared for gives us as a family peace of mind.

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Review from James M (Friend of Resident) published on 6 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent friendly staff. Very helpful- supportive. Always got time to listen to you when you have something to say to them.

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Review from Paul F (Son of Resident) published on 30 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is well looked after. He is always smartly dressed, well fed, nothing is to much trouble for any of the staff. The home is always clean. I have recommended Chorlton Place care home to a lot of people.

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Review from Wayne G (Son of Resident) published on 2 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Chorlton Place are pleasant, kind and caring. I feel that the environment is safe and care for my relative takes into considerations her needs and wishes and that of the family.

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Review from Robert M (Son of Resident) published on 2 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Chorlton Place is a welcoming, caring environment. Mum has settled in very well, she is enjoying the interaction with staff and other residents. The rooms are spacious, the lounges attractively furnished and decorated. Mum is enjoying visiting the hairdresser, having a bath and feels safe knowing there
is always someone to lend a hand. We are so pleased we were able to find such a caring place for her.

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Review from Barbara S (Power of Attorney of Resident) published on 31 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The resident was looked after for 4 months in Chorlton Place with wonderful compassion, dignity and humour. The staff at the care home were always attentive to visitors and kept me updated at all times. Nothing was too much trouble. This establishment should be recognised for its outstanding care of
the elderly and needy.

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Review from Tom R (Friend of Resident) published on 5 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At Chorlton Place there is always a warm welcome from friendly smiling staff. Our 90year old (nearly 91!) friend is deaf and partially blind, is treated with utmost care and taking care to preserve her dignity and good humour. She's not very communicative and has no family. However a visit from Santa
and his reindeer just provided us with a beautiful photo of her with a beaming smile. She loves it, Chorlton Place is a very uplifting place, made possible by its wonderful and obviously well trained staff.

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Review from M L (Son of Resident) published on 5 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to view Charlton Place as my father had to have nursing home care after being discharged form hospital. Found it most welcoming, staff very pleasant. Excellent standard.

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Review from Suzanne S (Sister of Resident) published on 9 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Chorlton Place have all been very kind and caring. My sister requires quite a lot of individual help and attention and she has received this.

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Current Review Score: 9.3 (9.261)

Overview of Review Score

The Review Score of 9.3 (9.261) out of 10 for Chorlton Place Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.261 for Chorlton Place Care Home is calculated as follows: ( (110 Excellents x 5) + (23 Goods x 4) + (10 Satisfactorys x 3) + (9 Poors x 2) + (13 Very Poors x 1) ) ÷ 165 Ratings = 4.261

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Chorlton Place Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Mar 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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