Over all time Yorklea Nursing Home has 4 reviews.
Review from Stephen G (Son of Resident) published on 25 January 2022
Submitted via Website •
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Reply from Louise Claffey, Marketing Manager at Yorklea Nursing Home
Thank you so much for your glowing review! I will pass this on to ensure everyone at Yorklea reads your kind words!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mandy D (Daughter of Resident) published on 20 January 2022
Submitted via Website •
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Reply from Louise Claffey, Marketing Manager at Yorklea Nursing Home
Thank you very much for your kind review, Mandy. I will pass on your messages to ensure everyone at Yorklea hears your kind words.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C G (Friend of Resident) published on 10 January 2020
Submitted via Postal Card •
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Reply from Louise Claffey, Marketing at Yorklea Nursing Home
Hi, thank you for your kind review. We are incredibly proud of our team and the care and dedication they show in their approach and are delighted that you feel this way. We will relay your lovely comments to our staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K H (Friend of Resident) published on 20 November 2019
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Date: 21 Dec 2021
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Manager
Jacqui has worked within the organisations for over 20 years. Starting as a Care Assistant, she has been developed by the organisation and had performed a number of management responsibilities before becoming the General Manager of Yorklea in 2004. She is responsible for the management, provision and monitoring of the service provided to residents at Yorklea.